suggestion for improvement would be for a more secure way of crossing the street to get to the spa portion of

spa facility was outstanding.

great view during breakfast, spa was amazing!!

the room is big, there s enough space to move around even with two families

water available everywhere - big parking lot, shuttle provided to go to the other side for the spa - lots of

cleanliness of the spa and pool in the basement

the pool and spa area

we enjoyed the well kept pool and spa area every day

spa is very good too

the pool was wonderful and the spa treatments across the driveway was amazing

the breakfast is also fantastic with various choices

were helpful and could speak sufficient english breakfast was enough to get us through a long sunday raceday $

it would have been nice to have a pool.

good breakfast, parking and silent place

one story unit with parking

nice local hotel, nicely decorated for christmas. spa lovely in winter. large rooms.

hotel but no indoor pool as advertised (spa only

wifi is very good, breakfast is very good, as is the free parking

wish that the lobby bar was open, but at least i asked before coming so i already knew that it was closed

only thing i was little surprised - hotel wifi was not password protected and it was public

rooms are very small and poorly cleaned it has dust everywhere, the pool is icy and the spa is not hot at all

the pool, the quiet location, how close it is to many stores and restaurants.

parking is ok

there was a pool and a gym. and good room service

attitude on saturday, which is understandable because she had to deal with calls about screaming kids

had a problem in my room with the spa starting on it's own all night and making very loud noises, i tried

we understood there was no kitchen but would have been nice to have some utensils by the community microwave

wifi didnt not work in the suites room neither did the bathtub & i asked to make the room romantic

easy parking

the wifi public didn t work . you should put a code

took the queen smoking with spa tub so it's to be expected you can see some wear and tear on the room

spa bath room

spa tub was very big, the jets worked perfectly

we first arrived, we were given a non smoking room which had obviously been smoked in (the smell of pot reaked

early noise from guys starting their equipment in the parking lot at 5 am.

pool is small but refreshing, would be nice if the spa was warmer but being open to the pool i can understand

room was large. lots of parking. breakfast was excellent and reasonably priced.

nice large comfortable room. large gym with well maintained equipment. large indoor pool.

was very crowded when we arrived and there was no parking space to park my car

pool and hot tub were much smaller than the pictures indicated

that the room was really very spacious with a mini kitchen and a walk-in closet

the kitchen wasn't up to standard for me to use

close to shopping; good space (more like a serviced apartment) with a small kitchen and walk-in closet; all the

bright room and i was upgraded to a spacious room that had a kitchen that i requested

there was kitchen in the room which includes microwave, stove and refrigerator.

is close to parking, hotel close to coffee shop, convenience store and restaurant

there were half a dozen migrant workers playing music and drinking/partying in the parking lot, some in the

close to airport. comfortable bed. clean room. good food. good gym. good internet.

excellent dinner, bed was great, clean, shuttle service was excellent.

lastly, the room had a lan cable for tech savvy guys this is a+ in case the wifi shuts down

room service was prompt and the food was quite good

my kids liked the swimming pool

went to the bar and my husband and i had a total of 3 draft beer and with a 15% tip the bill was $55

the pool is very warm and nices

pool and gym were nice

we had to each time go to the laundry room to get towels

kids had fun in the pool.

it was good breakfast

pool was amazing

from the free and good shuttle, easy check-in/check-out, clean room and super comfortable beds

very welcoming and clean. my girls loved the pool and water slide so did i .

my kids loved the swimming pool. the room was very comfortable and clean.

the spa was hard to find, the staff did not even know where it was

the swim spa was nice but a-little chilly

hotel does not have any lobby bar - which is strange as it is

clean hotel room excellent fresh end clean perfect staff breakfast great recommend this

we booked the room for 5 people, 2 adults and 3 kids (under 18) and had only 2 double beds which made the stay

didn t have time to use pool or spa but would def visit again

the out door pool is the best!! also free parking i appreciate!

room service is pretty good to provide neat bedding , towels and other necessities

i enjoy the bed and the concept of having a mini kitchen

functional kitchen at the time of visit

kids hockey tournament. elevators were playgrounds. but hey!!! i was a kid once too. haha

my kids are totally disappointed with the service

shuttle took a long time to arrive at the airport and we had to leave the hotel early with kids because of the

the kids thought the pool was okay to swim in

the kids thought the pool was okay to swim in

friendly staff , good parking !

parking beds tv washroom things

lots of lady bugs in room and really bad wifi. to small of shower

lights at all at the parking lot

parking was plentiful

room was a great size for three adults. staff friendly and helpful. really good gym facilities

the gym was very good, and the pool looked very nice although other people were using it

nice clean room. clean gym.

the gym had variety and water replenishment station which was super convenient

the pool and sauna weren t clean

rooms are big and comfortable with a lovely well-equipped kitchen, work area, and lounge area

love the kitchen appliances it was beautiful l like the hot buffet style breakfast it was great

love the idea that the hotel had kitchen appliances l also like that the breakfast was included in the package

very clean and confortable. pool, sauna and well equipped gym. friendly staff.

reception area and very kind staff, the room with a modern style and fully equipped kitchen

spa was great nice place near the airport

i specifically contact them to make sure the spa was functional

spa was broken. tv in bedroom did not work. a little bit dirtier than usual.

whirlpool spa was cold

pool a little cold but with the mix spa and pool it was ok

the pool and spa are were very small

the bed were comfy and there was a pool and spa available. good tea and coffee facility.

breakfast was great, only that eggs was your option

the breakfast was great

my kids thought it is a

also, the hotel advertises spa & wellness services, but these are managed by an external company

the water in the hot tub in the spa was toxic

spa experience was very basic at best. would not recommend the spa.

i used the gym by appointment only

there was no laundry bag

had a spa that was never open that s why want to book that hotel

accommodating staff pet friendly facility

location, reception staff giving great advice or where to go , convenient parking ,safe ,huge room ,amazing bed

kids were crying, its the worst hotel experience we ever

don t have room service

downside is that the last photo (the one with the gym facility and spa) they posted on booking is very misleading

apparently my kids don’t need a bed

the lady who cooked our eggs in the morning so helpul and lovely with our kids

the lady who cooked our eggs in the morning so helpul and lovely with our kids

airport shuttle 247

out of service, spa not available

free wifi signal good spa treatments

disappointed that spa was closed on thursday.

spa wasn't open for the two days we stayed when the hours said 10-9 monday to sunday and i was

staff was excellent. very accomadating. good food. ok bar staff. loved spa extras

the suite was amazing, we loved the room and the spa tub. very comfy and very clean

spa tub was amazing

we got a delux suite and the spa tub was super loud therefore not relaxing

tub/spa wasn t working , the tv wasn t working (no sound), items in the room were broken and

poor wifi

the spa bath in the bedroom was very sexy

the pool is very cold.

ample parking although minimal security outside

of double, coffee machine power source didn t work, no safe in the room, towels to small kids size and only

restaurant was only open for buffet breakfast.

the spa bath was awesome

i spent about two hours in the huge spa bath when i arrived (and i was recovering from a small injury to my

bathroom/ spa tub was awesome

the spa bath and breakfast

spa bath was absolutely lovely , the room was very cozy and comfortable too

the breakfast and the spa was very nice

spa and massage proximity. as well as breakfast and superior room

neighboring building and renovated the reception, and the host was telling us they're adding a spa as well

pleased with my stay at hotel spa carre st-louis

that we couldn't stay longer and enjoy the spa :-)

we also took advantage of the access to the spa (thermal pools, cold plunge, sauna, steam room) at the nearby

wish gym/spa was on site

and because we were celebrating a birthday, we received some treats and free access to the espace thomas spa

the thermal spa a short walk away was fantastic for a rainy day, i had the place to myself on a tuesday morning

the hotel spa was a short distance away and services are discounted if you re a hotel guest

one of my kids was sleeping so i could not change the room

great dj, nice bar and outdoor area

peter was a standout and delivered amazing service in making sure all my needs were met, thank you

the service by everyone at the front desk and in the bar is worthy of a 6 star hotel if 6 star is the top

no room service or house cleaning due to covid but they asked us to call if we needed anything

the steam bath, sauna and love the spa on the rooftop!

good: spa was delightful. remote with light and curtain controls was a nice feature.

the spa upstairs was a great addition

onsite spa was not big but nice

i loved my facial spa treatment and the jacuzzi, sauna and steam room

pool and spa very nice

great location, comfortable room, great pool, spa and gym

the pool and spa area were most pleasant and very quiet during our stay

i had selected this hotel specifically because i wanted to have access to a pool and full spa facilities

we enjoyed using the pool/spa and hotel staff were friendly

the sofa bed mattress should be changed and checked as it s not comfortable but for kids it works ok

college kids were loud sometimes

the ev charger was much appreciated

plus a swimming pool and laundry facilities on the penthouse floor

great breakfasts, vry courteous staff, laundry room excellent

spa quality soaps and lotion, huge full

did not get room service because of covid which is understandable but it would be nice to not bring our gatbage

hotel lobby bar closed at 8:30pm on a tuesday

the gym was closed

the only bad thing there was the gym. was soooo bad!

gym was the largest and most equipped for a hotel that i have ever seen - treadmills, yoga area,

gym and pool are big enough

view, courteous hotel staff - especially the kitchen associate who delivered and picked up our room service meal

we stayed the same weekend as a bunch of children’s hockey teams and kids were running all over the hotel,

the location was prime, the staff was extremely helpful (i lost my jacket at the bar and they found it the next

priced, no sauna or spa as stated

outside terrace is a bit close to a busy main road and i was surprised about the limited spa facilities

was closed the restaurant the spa the bar sauna also charged $144

room service was quick

loved the room service as well

no information was given to us about the spa and other facilities which the property advertises on the website

after walking around montreal, it was a real treat to get into the spa

generous, clean, stunning thriving plants, warm kitchen, gorgeous doggo, amazing breakfast, great vibe, friendly

the mattress and pillows need a major upgrade. bathroom beside kitchen lacked privacy.

sketchy cable & wifi connection

disappointed with the pool and spa facilities

did not deliver on spa reservation as promised

good sized room, the comfiest bed, a spa bath and an amazing toilet all made the experience great

facilities were great , room , pool , gym , spa and business center

the spa is amazing and the staff is very nice and helpful