we enjoyed using the pool/spa and hotel staff were friendly

the pool and spa area were most pleasant and very quiet during our stay

pool and spa very nice

i had selected this hotel specifically because i wanted to have access to a pool and full spa facilities

great location, comfortable room, great pool, spa and gym

wifi was strong and reasonably fast

room was self-contained with bedroom, bathroom and kitchenette

laundry

on site parking was available. breakfast. complementary wifi. balcony. windows that open.

we appreciated having the kitchen and dining room

they were really nice but in checkout they charged me but they don t let me stay with my sick kids my son has

one of my kids was sleeping so i could not change the room

no room service or house cleaning due to covid but they asked us to call if we needed anything

dated and seats was broken, 1 treadmill didn t work properly other than that it was nice little gym

but there is no room service and the breakfast buffet is minimal

fitness/spa and the friendly people who worked there

hotel, big room with balcony comfy bed very quiet great service nice spa and delicious

were kids at the pool, in and out of the spa, until it closed at 10pm

we appreciated that the property offered indoor parking, a pool, spa & sauna.

staff in the spa were exceptional

thing is i would love for the jacuzzi in the spa be able to turn on the bubbles, but that s it

le staff vraiment gentils la piscine, spa et sauna wow

however a suggestion would be to add spa services like massages

sauna and spa facilities were spotless

spa was clean and beautiful

bad communication, bad room service and not cooperative

helpful staff confortable quiet room gym small but with enough equipments good wifi tasty breakfast value for

modern, clean, had everything that i needed. great bar and restaurant as well

the wifi did not work

great decor in and out. the bar and restaurant were also very good.

room service was also perfect

slow room service. we waited about an hour to get food by the poolside.

also, food at the restaurant and room service was

clean room, perfect location. very nice and helpful staff. pet friendly hotel.

we stayed the same weekend as a bunch of children s hockey teams and kids were running all over the hotel,

spa quality soaps and lotion, huge full

was very courteous and cooperative and facilities for early check in after a long haul flight

that you had to inform the front desk to have room service- making the bed, clean towels, etc

of people checking out - very small room and small toilet, very worn out - no restaurant and no room

wifi doesn't always work.

was closed the restaurant the spa the bar sauna also charged $144

priced, no sauna or spa as stated

outside terrace is a bit close to a busy main road and i was surprised about the limited spa facilities

we enjoyed their bar service and had very good sunday brunch

gym not functional

is amazing and the rooftop terrace/pool/spa has beautiful views of the city and a very intimate vibe

onsite spa was not big but nice

the steam bath, sauna and love the spa on the rooftop!

good: spa was delightful. remote with light and curtain controls was a nice feature.

i loved my facial spa treatment and the jacuzzi, sauna and steam room

the spa bath was awesome

spa bath was absolutely lovely , the room was very cozy and comfortable too

i spent about two hours in the huge spa bath when i arrived (and i was recovering from a small injury to my

the spa bath and breakfast

bathroom/ spa tub was awesome

perfectly decorated staff was so pleasant breakfast was perfect with fresh croissants, and the spa what is

that we couldn't stay longer and enjoy the spa :-)

the breakfast and the spa was very nice

neighboring building and renovated the reception, and the host was telling us they're adding a spa as well

spa and massage proximity. as well as breakfast and superior room

restaurant and spa had good offers

andaika and manon at the spa were both superb

exceptionally well appointed and very comfortable, bathroom had robes and slippers (great for our spa treatments

you can t schedule room service for the next morning and the spa was being renovated.

restaurant, spa and bar were not finished or open for business which was a bit of a disappointment

pool with sauna and steam room were really

thy don t have room service

very clean and nice to be connected to montreal underground. lovely pool, gym and sauna!

amazing facilities ( pool and gym) and excellent location

paid wifi in the year 2021 looks like paid elevator or payment for the using automatic door button

spa was smaller than expected.

did not deliver on spa reservation as promised

the spa is amazing and the staff is very nice and helpful

good sized room, the comfiest bed, a spa bath and an amazing toilet all made the experience great

facilities were great , room , pool , gym , spa and business center

and because we were celebrating a birthday, we received some treats and free access to the espace thomas spa

s too bad the spa is a 10 minute walk away and not attached to the hotel, in the cold weather it makes it less

wish gym/spa was on site

the thermal spa a short walk away was fantastic for a rainy day, i had the place to myself on a tuesday morning

we also took advantage of the access to the spa (thermal pools, cold plunge, sauna, steam room) at the nearby

there was shampoo in the bathroom but no little bar soaps to use for the sink

nice confortable bed and huge shower! breakfast was a nice bonus

there is a good restaurant downstairs and a great bar next door

close to the underground city and many nice restaurants and bars

very clear, staff were efficient and willing to speak english. breakfast was relaxed.

nothing everything was great maybe less kids at spa ! when they are a lot there is no control .

pool and spa is open until 11pm, that s appreciated great bedroom, lot of towels, great

the pool area offered a whirl pool spa as well as the steam room

the hot tub (spa) was super foamy (more than usual), which means it hadn t been cleaned after many users

also the gym was well-equipped and in a nice facility

the pool and spa are amazing

pool and sauna and spa were awesome with incredible views

the spa and pool are amazing...

pool and spa were very nice

spa facility

spa was a little expensive for the services i received

they give a toothbrush & a razor, but no sponge for the spa shower, near the awesome bathtub two champagne

missing swimming pool and spa room light very complicated to operate

excellent location, kind/knowledgeable/expert staff, the lively bar george with its beautiful wood finishes;

excellent service from the footman to the front receptionist to the room service

sadly, the spa was out of stock:(

hotel was modern, new and very clean. the spa was 5 star experience.

the spa offers a complimentary treatment for tired legs and feet, truly rejuvenating

the location, the gym, the concierge, the valet

the pool the services

i wish they had a spa and swimming pool

fabulous spa bath and excellent air conditioning

no pool, construction noise in the morning.,,

also took time for them to get room service tray which i also called in first thing in the morning

room service food was brilliant, however my steak was a little cold and the chips a bit burnt

the pool and spa have been upgraded too

the spa experience

spa and restaurants fabulous

renewed ! spa amazing ! room veeeery spacious

fantastic facilities too with restaurants, bar and spa etc

room service was great

the small bar that was attached to the hotel served very good food and the bar personnel were very

hotel us not kids friendly fro desk staff ask me 200$ damage deposit because i have a 7 years old kid at the

hotel us not kids friendly fro desk staff ask me 200$ damage deposit because i have a 7 years old kid at the

staff are very friendly and good with kids

modern design, lovely small pool not a diving deep swimmimg pool but very serene, spa like

design spacious, beautiful, and comfortable rooms overall friendly staff it has a rooftop bar and a

everything ! restaurant food was bad , bad customer and room service

very friendly staff, great views, lovely pool and sundeck

pool area is really busy and kids going crazy in the pool

spa was closed, we had called to ask about hours of operation and they never told us it was out if

was also put off when some hotel stayers wore their clothes in the whirlpool/spa pool which dirtied the water

pool was great, but could be a bit hotter

facilities at hotel (pool and gym) were open with limited capacities

the pool was a great bonus for my kids and we used it more than i had anticipated

the spa didn t work at all, and the water looked very dirty

spa in the hotel is shabby

of the hotel (street, metro station) very dirty and unsafe at night, swimming pool and spa facility just

needs to be more selection for kids meal

great location, service, room size, breakfast buffet.

the gym was clean and i didn t encounter any other guests while working out

had a problem to hook on the wifi and there is nobody on the premises to help

rooms are great and have great wifi

helpful front desk staff. allow early check in great restaurant near by.

the wifi wasn't working. the double beds were not big enough to fit two adults.

away from home; rooftop garden; year round swimming pool; spa environment; conveniently located in heart of

pool and spa area, excellent and friendly staff, cool hotel design with heated outdoor pool and a park with

wifi services could be better.

location, restaurant, pool,hot tub,

hotel has some wear and tear and room service wasn t available for some reason

pool/spa were wonderful

i highly suggest you take a look at the 12th floor's pool, spa and outdoor jacuzzi - it's a really nice setup

the spa was lovely, and the gym a good size

there is a spa also on that floor

and service at bar was very slow

were not told the pool and spa was not available

pool was very old and needs updating badly. nobody working at spa center.

location, gym is very reasonably appointed and rooms are newly renovated

ultra early check in worked perfect and really so it should i had only two choices by the airline

wifi was not available we tried serial times

they allowed us to use the shower room at the spa after we had checked out which is much needed as we had a

staff left stuff animals in our room for the kids which was a nice surprise for them

not even room service delivery

there is a bar at the mezzanine floor which parties till late

very big room which was super nice after a long drive: the cocktails were fantastic at the lobby bar and the

i was taken to a different site after scanning the bar code they provided

indoor gym & swimming pool

wifi wasn t great on the higher floors but it was ok as we didn t use it much anyway

tv didn t work. wifi issues. key issues. payment issues.

close to everything. great breakfast

breakfast was continental and have a good selection for everyone

and commercial areas; available and engaging staff, happy to accommodate a generous request for late check out

basic shower for a king room with fireplace

parkingif you come in an late check in

very kind at the check in, allowed us early check in and late check out. everything was great.

enjoyed spa water in the lobby!

great location, quick room service for breakfast. friendly staff.

pool was a little small, you couldn't really swim if there were kids in it

they didnt do room service so i had to ask for everything on my last day

main entrance is very inconvenient for family with young kids and elderly

terrific workout facility and spa i was at a meeting at the convention center this is really

sauna was a nice touch and the gym was great

gym and swimming

unfortunately because of covid there was no bar , restaurant , valet or maid service

would have loved it if there was a room service option

loved the suite and my favorite the jetted spa juacuzi tub

our spa tub wasn’t working and within five minutes maintenance was there

free wine, the spa tub, staff were lovely

 the spa bath didn’t have any power to it

breakfast: the omeletter bar is a defintiely a plus

fab gym facilities and spa

gym and pool. space in the room

good wifi for office working

no late night room service

my kids had a blast burning off energy swimming

spa was great

the bathroom was spacious with a large shower and spa bath

well appointed rooms and the spa is superb

i've never had such a huge, and beautiful space

the spa in the hotel is very nice

room, pool, spa and sauna were great

loved the swimming pool, spa and sauna, as well as the playroom

style and quietness. spa and pool are great too.

new hotel, awesome gym and spa area

quiet and modern room, best hotel gym ever, nice spa and amazing staff

loved having the different areas for all of our needs ( eating in, cozying up by the fire and spa bath)

the bed was very comfortable, the room was clean. the spa bath was appreciated ud83dude0a

we had our own spa bath in our very spacious room and it was great

loved the spa tub and the comfortable bed. the location was perfect.

old building, warm and very comfortable, beautiful decor, spa bath was great

location in old montreal was very walkable to cafes, restaurants and the spa (bota bota)

also, i believe the gym could use some upgrading with new equipment

bar staff and front desk staff were fantastic, and the housekeepers were professional, friendly,

the gym is downstairs without really a lot of natural light - and is small - but honestly it is a

gym was good