super clean and comfortable, loved the pool

was clean; parking is easy & plentiful; love that it had a coffee maker, microwave & fridge in room; nice bed

parking lot had giant pot hole

location was wonderful, parking was good and staff was friendly.

nice bar in the foyer

she was so nice and easy to work with and made our stay extra special for the kids we brought with us who were

the sofa bed was not very soft for the kids.

water in the pool could have been warmer and a free breakfast would have been nice.

on saturday, the bar should open a little earlier with sports being televised.

guest laundry was unavailable and did not have prior notice but otherwise it was a very pleasant stay and

the breakfast was horable the pool/spa area was nasty and

the spa would not bubble

location, and the pool/spa were nice

was comfortable, spa was great temperature

swimming pool and spa for granddaughter were great

no breakfast but still paying for a breakfast

laundry location

cold no coffee maker the free breakfast was little bags of donuts and the parking lot wasnt plowed or salted

could have a better breakfast selection

breakfast could been a little more,

that the spa was down for maintenance otherwise no complaints.

the spa jets did not work, but the spa was still heated.

price and the facilities were very good, it's clean, not the best but it looks good to me with my kids and to

parking was easy access

then was informed we could use the gym by appointment but no one could find the

the spa wasn't working

staff friendly and especially want to thank the lady in charge of breakfast as she offered to let us eat even

people were trying to leave, we saw no one st the front desk when we were eating breakfast and witnessed them

the pet fee is outrageous (30$ a night) for a

even though we arrived late the staff was very friendly. the breakfast they served was amazing!!

spa tub in our room was amazing

big room, nice pool & hot tub, spa tub in bedroom. breakfast good each day.

room was huge and nice spa bath

it had door access to the pool

love this hotel. great breakfast, great pool, great room. everything is fabulous here

two adults two children the hot tub and spa did not work

wish the spa and hot tub were up and running

there was up to date gym equipment

room service food was substandard

the times i got room service the food was cold and a little slimy like it had been

we went to the hollywood casino for crab leg buffet and there was no buffet

shuttle bus was not running even though our morning welcome message said it would be

busted up concrete and parking lot

great location close to hollywood casino, since the casino does not have a hotel

then when we got back to the hotel after being at the smoky casino, we were told there was no hot water

yep we quested our birthday girl visited the spa and the kids danced and did story time

we got the kids camp cabin because i knew they would like to be with gma and

that works is awesome, with hundreds of kids running all over the place you would think to find a bit of a mess

kids had a blast

so many nice young people in the arcade, swimming pool

the king apt with spa tub

well lighted parking lot. very nice and spacious room. comfortable bed and pillows.

the pool and gym were nice and the rooms big and clean

breakfast was great! pool is very clean and private. staff is very friendly. rooms were clean.

access, free parking, clean hotel, good breakfast and close to multiple restaurants and other

nice gym with free weights, bench, cable machine, treadmills, elliptical and rowing machine

drinks at the verbena bar were excellent

we got the king room with the spa tub and it was totally worth it

great breakfast! clean and great value! staff was great

our 6-year-old couldn't wait to ride the elevator and swim in the pool

parking lot is kept clean and well lit

had to leave before they started serving breakfast

location was great spa was a plus

the cleanliness is lacking and the indoor pool and spa is

very clean and staff helpful. pool and spa closed which was disappointing

the pool & hot tub were very nice & the breakfast gave you lots of options to chose from

no pool for my kids

only part i have to say i disagree with, is you had to pay for parking in the same lot as the hotel

said free breakfast i didnt know it was only one little meal and they gave me trouble about my kids in my room

the pool and hot tub area were clean

due to rain i was stuck in a hotel room with 2 kids who wanted to swim and my whole stay we only got to swim

super clean room and attentive staff. pool is open! starbucks coffee for free in lobby! woo hoo

didn t like how there was no spa but your internet site said there was one

the room we were in was old so could use some fresh paint etc, lobby and restaurant were good the gym was also

services desk team was excellent, restaurant food was exceptional, bell service was excellent, room service was

however, i did enjoy bar in the lobby and the fitness center

great bbq walking distance, great breakfast,great balcony

nice facility. lack of pool and ac breakdown. only negatives. jazz bar a huge plus!

no pool

no pool or hot-tub

while there isn't a pool (which is a drawback), there are offering such as the music on the green and live jazz

room service employee complained she was too busy that morning

liked the indoor parking and on site food and bar areas

clean facilities and a nice gym

the bar and drinks were excellent

price of cocktails at the hotel bar

family friendly the bar stayed open late

it s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

gym seemed well-equipped although i did not use during my stay it due to illness

room service experience

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.