that the spa was down for maintenance otherwise no complaints.

the spa jets did not work, but the spa was still heated.

the pool and hot tub are open, i just didn't use them

also, shocked that the pet fee was $50

only thing my friend and i thought that could ve been better was the wifi

it has sufficient laundry facilities and ample on-site parking

pet friendly

they could clean just a tad bit better up under the kitchen cabinets and trash cans.

parking distance to the room on the back side of the building.

it had a kitchen there were no glasses, cups, or plates

didn t like how there was no spa but your internet site said there was one

restaurant and bar need help

it also took room service a little while to fulfill our requests

the facilities met our expectations, we like nicer places, but they only have an outdoor pool which was closed

was unable to take the time for breakfast

lounge room service could stay open later.

room service food was not as good as the restaurant s

room service was very efficient

bar and dining room mgr(

room service employee complained she was too busy that morning

clean facilities and a nice gym

family friendly the bar stayed open late

liked the indoor parking and on site food and bar areas

the bar and drinks were excellent

price of cocktails at the hotel bar

it s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

gym seemed well-equipped although i did not use during my stay it due to illness

room service experience

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

the parking was very limited

it was in a lovely location with ample parking

parking could be a challenge at times, but never a problem.

check in went smoothly thanks to a quick response from ryan, who also arranged a much appreciated early check

parking can be a tight squeeze, but they outline all your options, too, so it should be okay

nice gym with free weights, bench, cable machine, treadmills, elliptical and rowing machine

drinks at the verbena bar were excellent

the breakfast was included in the price of the room

only complaint is that the tv channels were lacking, especially for kids

needed toast or bagels or any kind of bread,, waffles for kids, bananas or apples

no breakfast, only at greenmill

great area, pool was great for kids

had a king room with spa bath

spa tub was nice to have and fireplace

room is listed as spa bath and the pictures shown displayed a jacuzzi tub

faucet to our spa was broken

the grandkids swam and slept like kids do

spa was closed about half the time we wanted to use it.

evening bar was understaffed, with one of the three employees ignoring customers and the other two trying

pets allowed and pet fee being minimal

gymnasium and pool area great, loved the variety of work out options

however the pool was extra salty or something my kids complain about swimming for hours about how they're eye

the spa and pool were both closed : ( the ac was also very sad as it didn't blow very cold air even

the nasty blankets my kids were given to sleep on and the extra charges on my account

had a lot of kids across from us making noise, letting doors slam but not terrible

beds where nice and so was hotel itself, like the bar & the food was good

room service during covid-19 which doesn't make sense

unit did not have spa bath, separate privacy door, 2nd living room nor attached patio described and coffee/tea

the music from the bar downstairs was so loud the floor was shaking - i found this unacceptable as it went on

central parlor area and a patio upstairs, and le lounge bar downstairs for libations

bar staff

i liked the free wifi and big bathroom

an expensive hotel like this one, i would expect spa which was listed but not available

spa was not open at the time of our visit

also there was no spa when i

great location, cool bar area and spa!! looking forward to the spa opening!!

i wish the spa and salon would of been open.

the king apt with spa tub

i loved all tge lighting in the halls and parking lot.

as well as the breakfast

the pool is not too cold or too small

pool was too cold

the breakfast was horable the pool/spa area was nasty and

the spa would not bubble

swimming pool and spa for granddaughter were great

was comfortable, spa was great temperature

location, and the pool/spa were nice

it's a lovely location and with the right menus and bar snacks, this place could be hopping

attached restaurant sat us in the bar and werent very attentive

the underground bar was a great amenity! service was great

the speakeasy bar -- so fun

no other amenities like a sauna, pool, gym, etc

had to pay $7 for parking

due to rain i was stuck in a hotel room with 2 kids who wanted to swim and my whole stay we only got to swim

comfortable beds, quiet, nice modern rooms, clean. pool and hot tub were great.

for parking

the pool and hot tub area were clean

wish the spa and hot tub were up and running

two adults two children the hot tub and spa did not work

pet fee was not disclosed at time of booking, sometimes long wait at elevators no breakfast

the times i got room service the food was cold and a little slimy like it had been

there was up to date gym equipment

was clean; parking is easy & plentiful; love that it had a coffee maker, microwave & fridge in room; nice bed

hotel doesn't have an efficient gym. hotel next door (holiday inn) had an awesome gym.

wish they could have had a hot tub with the pool, but that s a minor inconvenience.

thought the drinks and the service at the bar was exceptional

there's a golf course a block away and a movie theater four blocks away

the spa wasn't working

location was nice. the pool was also good.

thing i did not like was not being able to use the pool do to covid 19.

pet friendly

people were trying to leave, we saw no one st the front desk when we were eating breakfast and witnessed them