there is nowhere to go or walk - somehow, you're then stuck in the hotel, but it also lacks a spa and therefore

the pool bar could have been open later my only criticism

two treadmills of the 3 were not working and gym was busy.

of my issues were fairly minor: the wifi was hard to connect to in my bedroom; the pools were all quite cool -

there is a possibility for early breakfast

plenty entertainment and pools for kids. food lovely and lots of choice. rooms all renovated.

wifi very weak and slow, tv very old and volume very low couldn't hear the tv most of the

really liked the layout of the hotel, a pool on each side of hotel, several other separate sun bathing areas,

the staff dressed up the entire week and they had santa at the pool for the kids

the kids absolutely loved it

whrpool and spa with massage: friendly staff ud83dude18ud83dudc4d

spa area very very poor....only a jacuzzi with no hot water. lack of sauna and turk is bath

stayed one night, really enjoyed of the pool area and gym

kids swimming pool is well maintained

there is free on site parking and you can find free of charge street parking nearby

place, modern hotel with good facilities recently after renovation there is a gym and a small spa which allowed

room was spacious and the bed very comfy

great cross-fit and gym area..

buffet, we tried the dinner and breakfast, just the type of quantity, quality and variety that i appreciate

at the restaurant and the pool bar you may encounter the best service ever - even with a mask on - you can see

spa was closed

spa bit expensive.

they have a small shop on site but there is also a dino and spar supermarket less than 5 minutes walk away

less live music, spa pools closed and all inclusive so expensive now we went for breakfast only, ate and drank

4 adult only swimming pool with spa facilities, gymnasium, minibar great breakfast.

for him it was something normal i've asked him about the spa and there was no spa

perfect breakfast, super buffet, nice hotel staff everywhere -recepcion, restaurant, pool, housekeeping-

was modern with a beautiful reception and pool area

spacious rooms, clever design and lighting , good breakfast buffet, amazing pool area & gym

breakfast was amazing

spa treatments were very

loved the swim up pool in the junior suites. absolutely fantastic staff x

hotel with a set of houses and a common pool so kids could meet and play together

the breakfast was good

you should think about and for dinners the drinks to be free like in breakfasts and water should have to be

pet policy accepts pets with open arms, that s is why we chose there for 4 nights

pool and relaxation area, clean and well kept rooms, very friendly and helpful staff

the pool,the rooms,the restaurant and in particular the staff

small pool poor breakfast room service cleaning only in the morning

little complex, beautiful gardens and pool area

fab little bungalows, everything you need and gorgeous spa area

the gym is very basic

location , bar , pool and jacuzzi

there is a nice bar area and the prices are not extortionate

anything you need (gym, pool, cocktails) all on site

bed, excellent cleaning nice pool area and bar room well equipped and good size, great gym

recommend their

only issue i had was the price of the products in the mini bar in the room but there is plenty of shops close

is fantastic, close to the yumbo center, great pool, serviceable gym, exceptionally nice staff, including

staff were very helpful and friendly, it has a good gym, laundry facilities, nice shower, big pool and is gay

we loved the bungalow - comfy beds, spacious kitchen/living room, access onto grounds which are spacious and

we loved the bungalow - comfy beds, spacious kitchen/living room, access onto grounds which are spacious and

the kids pool. the kids play area. the buffet.

said tennis court but it wasn't hotels and gym was poor, couldn't get near pools as to many kids

the gym, and devicis for the kids at the older playground, you need to fix them.

the spa was excellent we had a couple massages and a facial very good and enjoyed it

for everyone and i between the meal times and all throughout the day they have a pool snack bar which is stocked

pool extremely cold and the gym having not tools

dont have good wifi connections in our room and there is this bad smell always coming i dunnu from where but

was spotless, modern, fabulous choice of food for breakfast, lunch and dinner

absolutely everything .. spotless clean , great pool .

the morning with someone screaming and singing through a loud speaker to motivate people in the pool exercising

our kids loved it and we did too

amenities are closed or not available (ie gym and adult only)

nice adults only pool and nice bungalow

com as they are too small and inferior compared to some other hotels with spa facilities

wasn t obvious how to find the spa, i forgot there was a spa until my last couple days but i couldn t find

no screaming kids, as it's an adults only hotel

it would be good to see more extensive gym facilities and perhaps a bigger sauna and jacuzzi

not to like, big, modern enough hotel, good breakfast, didn't use the pool or anything, free car parking

staff particularly welcoming, friendly & helpful, all except the bar staff

status of the hotel, no gym, meals lack taste, they do not use spices

not many varieties on the bar food menu

you have to pay for wifi

heated pool

the roof top bar, jacuzzi and spa are lovely

food, super location really close to the beach, gym equipment, lovely indoor spa and rooftop terrace had great

the variety of sunning areas, good spa but most of all the 25m pool, class!

the rooftop with the jacuzzis, the spa inside and the meals were wonderful

the spa is something else and the jacuzzi is amazing (jacuzzis actually cus you have at least 6 types

spa and rooftop pool

was perfect, the room was clean and spacious, shower was great, food was tasty and loads, great variety

the facilities in the gym/spa were excellent.

seawater spa was amazing

the spa breakfast was excellent

the gym was very old and some equipment broken.

particularly bar and reception staff

location room size pool towels in the room on arrival

close to the beach, breakfast was fantastic, facilities were first class

very clean and stylish in parts, lovely staff, good breakfast selection, useful and helpful late check out

nice gym

you re also about a 10 minute walk from the yambo centre if you are into gay bars, the food, although of a

love how friendly they are, the swimming pool, the bar, the location is ok, and the rooms are great

loved the breakfast, food and restaurant location

stayed over christmas with my son, and the christmas present from the hotel for kids was a nice surprise

wifi is good

spa & facilities are lovely, high standards

the siam spa and the treatments were exactly what i needed to relax and switch to holiday mode

can just suggest to raise the temperature of the water in the spa by one or two degrees

pools and spa were so nice that they clearly competed with the beach of maspalomas

spanish, french and german

the spa facilities are fantastic

free street parking

tiny details: the window in my bedroom was somehow not working and there was no wifi in the bedroom, which is

first try) and most guys went naked which was very relaxing and had some good fun around the pool and jacuzzi

wifi weak

wifi is a bit poor, would be nicer to have a little better wifi even if you'd have to pay for it

lolo, raul at the reception are very efficient, the staff at the bar and restaurant, ayose, diego, edu, david

pool and sauna very good. i liked it. the room was separated from living area and kitchen.

since the last visit they upgraded the sauna and the kitchenette

kitchen has very basic appliances, so don't expect to cook a gastronomic dinner here

excellent breakfast. nice pool area, and room had good facilities and nice balcony.

wifi wasn t great (affected my work), refurbished rooms but no kettle or toaster

the renovated pool is quite amazing and the ph level seemed just perfect as it was no trouble opening my eyes

no good wifi connexion

easier access to the pool (ramp?)

we were looking for 5 nights late summer sun, and wanted to just chill out

the only thing that the hotel might want to address was the equipment around the pool which was rather tired

extremely poor gym

a room with a view of the ocean, and being able to walk from the pool to the beach

breakfast and seawater heated pool

the gym was basic but functional

could be a warmer even if is just in kids pool but robe honest kids still went in there

tour guide who will give us a full tour of the hotel as i don t find out about the kids splash pool until last

hotel, very good location, staff friendly, clean room, a lot animations for adults and kids

breakfast needs to be varied and improved

the spa was too small

the spa team (separate from the main hotel we re a bit

i would appreciate it if the restaurant and spa staff spoke better english.

you can choose to spend time by one of the 2 out door pools or in the spa or even a short 10/15 min walk to

spa very disappointing, just a steam room and freezing pool that no one used - badly needs some spa

peace and quiet, the beautiful swimming pool, jacuzzi and surrounding gardens together with the comfortable

all equipped living room but with no view and all the noise and smell from the restaurant s kitchen

lovely pool and facilities

breakfast with wide range of food and super eggs freshly cooked however wanted

cept for one evening where it was just

i enjoyed the most was the pool and relaxation area, the spa is excellent, and the breakfast was great quality

the beach bar is overpriced.

everything looks new. great pools and buffet for breakfast. area very

wifi not working properly and couldn't work with my pc

set-up of the compound, fairly large rooms, easy parking in front of the compound, free bottle of water at the

with several pools at different levels, including the infinity pool, rooms with ocean views, spa and work out

we thought the spa was included but found out when we arrived it was not

despacio spa was excellent

spa water a bit cool.

peaceful. good spa and massage.

beautiful hotel, lovely ambience and loved the african theme. felt like a spa hotel.

- no coffee machines in the room - gym and the spa is extra

no spa or any sauna/ steam room available

there are multiple pools to choose from, one is in a shape or a ring around an 'island' with a bar and 'beach

kids evening entertainment was unfortunately short

welcoming of the hotel staff was excellent, the spa was very nice and clean, there was a great breakfast selection

as we didn't want fancy food, the only alternative was room service, which we took

around the pool at the hotel end could be better - the pool bar staff should walk around the perimeter

the green areas are very well taken care of, the swimming pool is wide and surrounded by palm trees

music around the pool would be most welcome

resort set in the style of a traditional spanish villa

spa was excellent too

furthermore, since it is a spa, the spa is quite big and impressive too, for such a hotel

all the facilities to enjoy your stay: several pools (including silence pools), a very good spa with fabulous

spa package was nice

spa and sauna

small gym and spa area

was superb and lot of activities for kids

great service. many activities for kids

the pool was great and the kids pool area was great

i enjoyed the pool areas, the spa (a lovely massage) and the morning yoga/pilates classes

spa room looked like it hadnt yet been

spa facilities could have been better. half board did not include non alcoholic drinks.

table tennis and pool table

location, great facilities, friendly staff, delicious breakfast and dinner, infinity pool, baby-friendly, warm

is great, love the spa area, staff are all fantastic

food was great, spa area was great

from the cold,relax ,eat well,sleep,swim in there many heated pools and pamper yourself in the spa & feel strong

spa was nice but not value for money in my opinion

as in you pay 1 price and should be able to use all of the facilities for free such as the spa and wellness

room comfy and spacious

we didn t end up using the spa although it looks unreal, we tried to book in today as it is cloudy but the

the maspalomas dunes nearby are breathtaking

it has many restaurants and shops nearby and has a number of swimming pools, jacuzzis, a gym/spa and plenty of

lobby with amazing fragrance, spacious room and bathroom, very comfortable bed, black-out blinds, discrete but

hotel 4/5 stars in canaria & even spain

the location, the breakfast, the staff, the pool, the service

could be served earlier than 8:30am, room service options would be a nice touch for a hotel this luxurious

a delicious chef-cooked breakfast can be served on the roof overlooking the beach

great beach view from the terrace, especially for breakfast

spa was incredible

so many kids... pool was wat too busy so we ended up using the spa for some peace and quiet.

i also loved the spa which is in the hotel but semi open with views of the sea and sun beds,with a heated pool

we were moved to a self catering bungalow and by way of compensation were given a spa voucher and dinner in

hotel with wonderful facilities, lots of green space, 4 heated swimming pools excellent for kids, lots of bed

there were multiple swimming pool areas, gym and spa facilities, also access to the beach, where you can find

the spa could have been a bit more luxurious and friendly.

the spa was an added bonus, with complimentary access to steam room and jacuzzi for whole family to

from the pools, spa and gym, there is not much to do

breakfast buffet excellent, very varied and fresh. spa massage top class.

but we visited the hotel spa which was wonderful and really very nice

in the room, ac is set to a minimum of 22c which didn't bother me but is worth noting, spa costs extra (around

great spa experience

the spa was really wonderful and the staff were excellent

clean and unique experience worthwhile with vip lounge and breakfast

is no spa in the hotel, although there is hairdresser salon which nobody use and we would prefer to stay

there is no spa which would have been the icing on the cake

it would be great if they had spa in the hotel.

no spa services.

no spa for a 5 stars

big spacious apartment and nice rooms. pool & spa were a plus!

was a quiet location, but within walking distance of local shops and bars

hotel entertainment gym needs updating

very spacious room with large balcony and sea view. pool area and bar is very good.

the area around is very quiet, nice little bar outside the supermarket be warned very hilly steep walk

lady at the spa reception was really great but it's very complicated to book the spa, not all rooms have access

service, rooms, the massage in the spa and food was truly amazing

if the spa is included in your booking

we really enjoy using the spa and the pool there, so if you want a heated pool away from children (apart from

the spa pool and area was incredible - the warm salt water was beyond fantastic and the jets and water

the swimming pool and sauna usage is easy

pool was very cool, but it was only march, and oh leaving!!

all day pool, sauna till 00

great that hotel has a pool and sauna

the swimming pool was large and very well maintained, and even in february the water was warm enough to enjoy

finally, the fitness room and the spa require you to be above 16, which with a teen we found excessive, and

property was amazing, spacious and with everything you will need

the spa was well equipped with everything you would expect in a hotel, and there was also a cafe inside

the spa shop inside the complex was super convenient and had everything we needed

market was great to purchase food and snacks, the beach club and spa is beautiful and wonderful

beautiful views, clean and functional, roof top spa with happy hour overlooking the sunset

loved the location next to a nice beach, the swimming pool and the jacuzzi

apartments were lovely and staff especially oliver in the bar were exceptional

wifi was poor

the spacious layout included kitchen facilities and a big bed, making it an ideal choice for a relaxing stay

we had a very romantic couples massage at the spa to celebrate our 25th wedding anniversary

nice spa area

hotel need to have spa menu on their website

the food was good, but nothing to brag about and the spa was just ok.

we had a single bedroom, which had a pull-out couch for the kids in the main living area

the spa was lovely. breakfast buffet was lovely and the staff were very friendly

breakfast selection everyone very helpful spa and treatments were great lovely pool area with plenty of sunbeds

love the spa area, there is a very calming effect of the water falls on the rocks and plants

spa facilities are excellent and spa treatments are lovely

came in september the staff of the hotel could not have done enough they were very friendly, the spa and gym

sofa-bed mattress is usable to sleep on for not heavy kids (soft foam mattress)

no kids club as advertised

the cleaniness the staff the pool and the location

lovely walk in shower and kitchen area was fresh and clean

the kids single beds were comfortable with duvets

an excellent spa area to have massages beside the pool

location of the spa

decor, spacious and clean. great pool area and games room

the poolside bar was lovely and had a great menu

spacious apartment, excellent staff, amazing pool and beautiful pool bar restaurant ud83dudc95there are some

room was super clean with a great view, a well equipped kitchenette for 2 people, and a lovely balconette for

wifi sometimes a bit patchy on the third floor

would definitely recommend this hotel to anyone looking for a relaxing adults only holiday and would happily

staff, rooms, roof terrace, fresh cooked &table served breakfast, location

bit of entertainment would be good the odd evening at the bar some nights we stayed in, would have been nice to

small double bed in one room - great for kids but not two adults

and wine but we didn't get this and all the local shops were now shut, nightmare when you have 3 kids

view and pool

much suits us down to the ground : comfortable accommodation, great location, good pool with cafe/bar, friendly

of all, the fact that one has to pay for wifi

having a massage and spa and a jacuzzi -ac only cooling -long way and lot of stairs to the beach but you are

azul hotel has great potential with ongoing improvements, especially with the addition of the spa area

such as the spa and the new infinity pool area were not open as promised for our time

spa/massage facilities were not ready yet (and won't be for a while)

rooms spacious, modern and comfy with large balconies and basic self catering equip

the spa could use a bit of a refresh and the massage was a bit meh, not very impressed.

really need to pick up one thing that i don't like--lobster is frozen very long time , not fresh; spa costs 19

to spa was at extra cost and quite pricey

we, and other guests, had to use the changing facilities in the spa

the hotel has loads to do. from attending the spa to the evening entertainment every night

all the god entertainment was at an late hour so that the kids was to tired to go and see

food could have been better more fresh fruit for breakfast would have been nice

location was fine breakfast was dissapointing

price was very expensive and paid that much bar closed early and was told not allowed to sit out and talk with

all staff were friendly, food and dring was of a good standard and lots of choice, swimming pool was lovely

was excellent and great value, the pool area was very clean with plenty of sun loungers and the spa area was a

the spa was reasonably priced - the massage provided by agata was superb and the free indoor spa pool

we loved the spa area especially in the afternoons after a day by the pool

i would recommend the spa

the spa in the hotel was

we used the bar in the evening, which was great

about this hotel it was not to far from the local shops and eateries , they had there own free shuttle bus to

room, swimming pool free shuttle bus to/ from airport.

hotel shuttle, comfortable bed, large bathroom, balcony, sun terrace on the roof, friendly staff etc

very nice hotel,clean,great facilities,gym rooftop swimming pull ,great breakfest

lots of stuff like gym spa pool all available at no extra cost

spa was fabulous

the gym and spa facilities were hard to book and the main reason i booked

the views are spectacular and the suite was spacious

the spa and gymn is a lovely extra touch

very nice owners, good kitchen and great bathrooms

to find, near the beach and a lot of parking spot in front

reccomend restaurant and their vines and paella), great warm coffee in the morning, in the kitchen everything

the kitchen was spacious and offert enough space for guests to sit

very good location, big parking for free and good restaurant nearby so it worked as perfect

it was amazing. the staff was amazingly nice. the spa area very pleasant!

great spa experience, i recommend the jet lag treatment

ception, restaurant and spa) was super nice and adorable, breakfast very good, there are 2 pools (one with kids

ve visited gran canaria many times and stayed at radisson blu spa and resort many times too

the breakfast 10/10 the staff amazing the rooms so clean the spa amazing the gym very good overall this hotel

something for everyone at breakfast and dinner we had a family room which was great plenty of space comfy beds

the massage in the spa (ask for maria) was very good

everything. spa is amazing!

friendly and helpful enjoyed the spa and treatments they were

the spa is wonderful and offers a wide range of treatments and hydrotherapy pools

and the spa treatments are incredible, especially the diamond luminous facial and the hot stone massage

spa only had 2 things on menu available and spa lady didn t understand english to adapt massage

to the spa was not advertised

wonderful spa

also were told internal spa was now an extra charge it

the pool, the honesty bar and the rooms were comfortable

no wifi in rooms, only in shared area

and my friend stayed by the pool for half a day and almost no one else was there, so it felt very exlusive

location is near a golf course and one of the island's peaks, which has a restaurant, besides the one from the

the breakfast at the golf club right next to the hotel was amazing with a great view of the surroundings

place is made with soul, my favorite is the on-site gym and the meditation area near the buddha sculpture, there

wish we had more time to enjoy the outdoor space and gym

location for airport transportation, had open kitchen with snacks and breakfast

handy coffee machine and kitchen equipment in the room

a spacious car parking is ideal for auto-traveller

bit tight especially in kitchen area but otherwise perfect place for holiday for families with small children

the wifi at the apartment falls off constantly but works well if your using it constantly

there is a good kitchen area in the room where you can make breakfast, lunch easily

) - washing maschine/tumble dryer out of order, don t excpect to do laundry

kitchen is very well equipped could do with a plastic chopping board that’s all

room on the first day, would have liked a fresh bottle every day as we had to buy water from the spa ( short

breakfast was incredible

the gym was good, but a bit run down

fantastic staff: gave me an ice bucket for cooling drinks we had had to buy out because no bar (no fridge in

coffee machine at breakfast had lots of options but the cups were small and a pot of coffee would have been

if you want to rent a car and explore the island and don't much care for crowded beaches or spa treatments

the pool and the view is nice

breakfast could be better.

location, great pool, nice rooms

not enough choice of beer and wine in the honest bar beside the pool

nice pool, beautiful region and great restaurant.

plenty of parking and a restaurant on site

wifi did not work properly and could not be fixed

staff were really nice, the pool was awesome, the location very beautiful!

wifi was poor.