got a bottle of bubbly, a cake and a spa voucher for my birthday, lovely gesture

friendly and helpful enjoyed the spa and treatments they were

have an extra sauna in the spa and in spain you have to wear your swimming shorts in the sauna, whyever

the massage in the spa (ask for maria) was very good

we had massages at the spa which were really good and reasonably priced

also were told internal spa was now an extra charge it

spa only had 2 things on menu available and spa lady didn t understand english to adapt massage

and the spa treatments are incredible, especially the diamond luminous facial and the hot stone massage

to the spa was not advertised

wonderful spa

want to totally relax, occasionally swim laps up and down a nice big pool (quiet area), use the spa or outdoor

ception, restaurant and spa) was super nice and adorable, breakfast very good, there are 2 pools (one with kids

it was amazing. the staff was amazingly nice. the spa area very pleasant!

the breakfast 10/10 the staff amazing the rooms so clean the spa amazing the gym very good overall this hotel

great spa experience, i recommend the jet lag treatment

lots of stuff like gym spa pool all available at no extra cost

the spa and gymn is a lovely extra touch

spa treatments great

the views are spectacular and the suite was spacious

the gym and spa facilities were hard to book and the main reason i booked

i would recommend the spa

the spa in the hotel was

we loved the spa area especially in the afternoons after a day by the pool

was excellent and great value, the pool area was very clean with plenty of sun loungers and the spa area was a

the spa was reasonably priced - the massage provided by agata was superb and the free indoor spa pool

excited about the trip and then felt let down when there was no tennis court as advertised, the pool was cold,

price was very expensive and paid that much bar closed early and was told not allowed to sit out and talk with

food could have been better more fresh fruit for breakfast would have been nice

all the god entertainment was at an late hour so that the kids was to tired to go and see

open bar very nice touch, can make drinks yourself according your taste.

and wine but we didn't get this and all the local shops were now shut, nightmare when you have 3 kids

of all, the fact that one has to pay for wifi

small double bed in one room - great for kids but not two adults

also that the kids couldn t play ball in the pool

beds were too soft for us and made a lot of noise. also very bad wifi connection

we, and other guests, had to use the changing facilities in the spa

spa is very nice too

the hotel has loads to do. from attending the spa to the evening entertainment every night

very helpfull in what ever you ask for, food very good, accommodation very good, facilities & spa very good,

the spa could use a bit of a refresh and the massage was a bit meh, not very impressed.

such as the spa and the new infinity pool area were not open as promised for our time

spa/massage facilities were not ready yet (and won't be for a while)

the spa wasn t open (dec 23), though advertised

having a massage and spa and a jacuzzi -ac only cooling -long way and lot of stairs to the beach but you are

azul hotel has great potential with ongoing improvements, especially with the addition of the spa area

the royal suites pool was freezing

pool and the food at the pool bar was delicious and quick service

my child was only 9 months kids club was only for 2 hours in morning

bit strange a lot of irish but pool bar did not sell magners irish cider a big

sofa-bed mattress is usable to sleep on for not heavy kids (soft foam mattress)

came in september the staff of the hotel could not have done enough they were very friendly, the spa and gym

the spa was lovely. breakfast buffet was lovely and the staff were very friendly

love the spa area, there is a very calming effect of the water falls on the rocks and plants

really enjoyed our stay here, we made use of the sauna and steam room in the spa everyday, as well as the gym

spa facilities are excellent and spa treatments are lovely

the hotel plays music by the pool every day and there are drinks served from the bar/restaurant and also from

no bar after 6 pm

breakfast was also top notch

i had a pina colada from the bar and it was amazing

that the bar did not stay open in the evenings, however understands that its still fairly quite time and the

an excellent spa area to have massages beside the pool

location of the spa

bedroom is a bit noisy. supper is not that good as breakfast.

at the pool bar was lovely and very reasonable and very good portion size,staff were lovely

the pool was amazing and warm the lifeguards were fab and brilliant with the kids, the restaurant and room

we had a very romantic couples massage at the spa to celebrate our 25th wedding anniversary

nice spa area

hotel need to have spa menu on their website

the food was good, but nothing to brag about and the spa was just ok.

the gym was great and well equipped and the spa was very nice

beautiful views, clean and functional, roof top spa with happy hour overlooking the sunset

great wifi

great little kitchen

the rooms, the pool, the nearby beaches and restaurants were great.

small drying area for laundry/towels

the spa was well equipped with everything you would expect in a hotel, and there was also a cafe inside

the spa shop inside the complex was super convenient and had everything we needed

market was great to purchase food and snacks, the beach club and spa is beautiful and wonderful

finally, the fitness room and the spa require you to be above 16, which with a teen we found excessive, and

property was amazing, spacious and with everything you will need

we really enjoy using the spa and the pool there, so if you want a heated pool away from children (apart from

plenty of space despite being a large hotel

spa pool needs some attention and so does some areas around the sunset pool

if the spa is included in your booking

of space and privacy great food and loved the buffet themes great spa with extra comfy beds we went

wifi was non-existent

breakfast with wide range of food and super eggs freshly cooked however wanted

comfy room. bar space was relaxing. staff welcoming and friendly.

the location, the swimming pool, the jacuzzi, the staff, the food.

an amazing infinity pool with jacuzzi, everything spotlessly clean

wifi is good

even in rooms without official ocean view, you can watch sunset from balcony, infinity pool, nice spa indoor,

despacio spa was excellent

sergio in the spa was very professional and patient when teaching

spa was fabulous.

spa water a bit cool.

wifi kept going in and out which was frustrating at times.

breakfast is perfekt, everything you can imagine

the breakfast was simple but was enough

short taxi ride to local amenities beautiful duplex apartments, boasting a living room area and kitchen, with

arrival the greeting was friendly and professional, the ambience was very chilled and beautiful pool shrubs ,

i enjoyed the most was the pool and relaxation area, the spa is excellent, and the breakfast was great quality

stayed in a one bedroom apartment which had everything you need including a fully equipped kitchen

thank you rita, the young lady who is organising activities on site: paddle,yoga,golf and kids activities

the complex has 3 pools, a pool bar and restaurant but also a supermarket thus you can simply get a drink from

thank you rita, the young lady who is organising activities on site: paddle,yoga,golf and kids activities

furthermore, since it is a spa, the spa is quite big and impressive too, for such a hotel

spa package was nice

spa was paid and indoor pools were also paid

all the facilities to enjoy your stay: several pools (including silence pools), a very good spa with fabulous

spa was excellent too

small gym and spa area

spa and sauna

no late check out possible

we even had santa visit as we were staying during christmas with the kids getting some great presents

plenty of sunbeds,lovely food, pools great too

spa room looked like it hadnt yet been

spa facilities could have been better. half board did not include non alcoholic drinks.

i enjoyed the pool areas, the spa (a lovely massage) and the morning yoga/pilates classes

have an indoor gaming room (pool, table tennis), gym needs some free weights and maybe 1 pool can be a bit more

odd opening hours for food at the blu bar - one of the pool bars, 12-1 and then 3

no spa or any sauna/ steam room available

- no coffee machines in the room - gym and the spa is extra

beautiful hotel, lovely ambience and loved the african theme. felt like a spa hotel.

sadly hot water kettles are only in unique rooms so i couldn t make tea in the room and room service wouldn

few times we stayed in the room and ordered room service dinner after being at the pool

we didn t end up using the spa although it looks unreal, we tried to book in today as it is cloudy but the

the spa (at extra charge) is delightful with special areas such as the womb room perfect to relax in

and then there s the spa - just paradise

the maspalomas dunes nearby are breathtaking

it has many restaurants and shops nearby and has a number of swimming pools, jacuzzis, a gym/spa and plenty of

great spa experience

but we visited the hotel spa which was wonderful and really very nice

the spa was really wonderful and the staff were excellent

in the room, ac is set to a minimum of 22c which didn't bother me but is worth noting, spa costs extra (around

breakfast is extremely busy and noisy, food is warm not hot

welcoming of the hotel staff was excellent, the spa was very nice and clean, there was a great breakfast selection

or, you can have room service but we didn't want to eat in our room

breakfast buffet was superb - excellent choice of dishes, breads, jams etc

as we didn't want fancy food, the only alternative was room service, which we took

around the pool at the hotel end could be better - the pool bar staff should walk around the perimeter checking

less live music, spa pools closed and all inclusive so expensive now we went for breakfast only, ate and drank

the pools, aqua aerobics and spa were amazing

they have a small shop on site but there is also a dino and spar supermarket less than 5 minutes walk away

spa was closed

beside this, there are multiple shops nearby with good prices: spar and dino

there is no spa which would have been the icing on the cake

it would be great if they had spa in the hotel.

is no spa in the hotel, although there is hairdresser salon which nobody use and we would prefer to stay

no spa for a 5 stars

no spa services.

from the pools, spa and gym, there is not much to do

the spa could have been a bit more luxurious and friendly.

perhaps a larger spa area with more sauna choices could be a future improvement, however, the existing facility

we also liked it that there is a small spa - when the weather was a little chilly we enjoyed the steam bath

the spa was an added bonus, with complimentary access to steam room and jacuzzi for whole family to

facilities, gym and spa are of high quality

spa was nice but not value for money in my opinion

is great, love the spa area, staff are all fantastic

the spa pool was amazing. the breakfast was excellent.

food was great, spa area was great

hotel 4/5 stars in canaria & even spain

this is a proper adults-only escape elegant, calm, and blissfully quiet

we stayed on the ground floor which has a private balcony with beds in front of the pool

great beach view from the terrace, especially for breakfast

wifi, while generally very good, seemed to not reach the roof terrace most of the time

we loved the bungalow - comfy beds, spacious kitchen/living room, access onto grounds which are spacious and

drinkers and like to explore restaurants so didn’t think we’d make use of the all-in but the breakfast was

food was lovely good range and quality, you could eat all day - although sausages at breakfast were bad quality

two large pool areas - one very good for younger kids with lots of shallow water areas

is good inaf nathink was bad to us maybe parking but we was lucky find space straight away

there is nowhere to go or walk - somehow, you're then stuck in the hotel, but it also lacks a spa and therefore

to get pool towels from the reception area was a bit annoying - having to wait while other guests were

gym was small and very busy at the times i went, there wasn t enough equipment to go around

such a big tv in the room without netflix service ( that should be implemented ) ; outdoor gym facility busy

nice hotel overall, but two things made it stand out: the cakes at the buffet, and the crossfit gym

room was spacious and the bed very comfy

place, modern hotel with good facilities recently after renovation there is a gym and a small spa which allowed

lightning in the indoors bar area and restaurant was to bright and wasn t so cozy be be there

the wifi connection in the hotel is good but in the room is very weak.

kids club was fantastic , can’t fault the animation team , they were superb

for him it was something normal i've asked him about the spa and there was no spa

as a guest of the hotel you get access to the stark luxury gym, which is next door and has amazing facilities

only thing they didn't have gluten free bread at the breakfast

the hotel also provided access to the gym nearby

beds were comfy and pool areas lovely

apartments were well equipped including the kitchen

specially i like pool where kids under 16 are not allowed so you can enjoy peaceful moments

amenities are closed or not available (ie gym and adult only)

kitchen could be a bit better equipped

great facility for families with kids.

the hotel was great the staff are so friendly the bar are the best 5

gym facility very organised and great massage treatment options

the gym is great thanks

nice hotel with a nice pool

is fantastic, close to the yumbo center, great pool, serviceable gym, exceptionally nice staff, including

spa treatments were very

also bar staff member gian was always very friendly and always chatted very lovely person

find a quiet spot in tbe dunes if u wanna get away from everybody :) the food was nice, loved the breakfast,

and water should have to be free/gratis on the bar and other areas, because there are many kids

you should think about and for dinners the drinks to be free like in breakfasts and water should have to be

fab little bungalows, everything you need and gorgeous spa area

a few minor queries - no laundry service was a problem, there was no fridge in the room, and we did not like

breakfast finishing up at 10:30

the breakfast i did have was fantastic

wifi is free and great

com as they are too small and inferior compared to some other hotels with spa facilities

wasn t obvious how to find the spa, i forgot there was a spa until my last couple days but i couldn t find

the wifi worked well

adults only excellent

swimming pool and gym were also excellent facilities to avail of

the pool,the rooms,the restaurant and in particular the staff

one very small dislike, no area around pool for non smokers

a really relaxing place, lovely chilled music gently played by the pool

whilst still able to stay within the resort, we had to change in a toilet and use shower at the pool before

only thing we were a little disappointed with is the bar closes at 5pm

very friendly staff (all of them), good food, great pool area

wifi wasn t great (affected my work), refurbished rooms but no kettle or toaster

lady who serves at the pool bar is very lovely

no games, very few kids

pool was lovely and clean with available sunbeds all day and handy pool bar

spa area very very poor....only a jacuzzi with no hot water. lack of sauna and turk is bath

whrpool and spa with massage: friendly staff ud83dude18ud83dudc4d

no entrance for them for covered pool or area with swimming pool for kids

flexible on trips around the island and whenever we have returned we could have a meal:), on site parking

free parking large pool area, with plenty of activities clean spacious room

adult only area on ground level , with no screaming kids would have been the icing on the cake

pool can be a bit busy but only at certain times and unless you got down early for beds it could be

adults, food was very nice everyday all day, rooms were comfortable, clean and big, main swimming pool was big

could be a warmer even if is just in kids pool but robe honest kids still went in there

gym wasn t very well equipped

i had a couple of massages on the spa with sven

you can choose to spend time by one of the 2 out door pools or in the spa or even a short 10/15 min walk to

there is a gym and a spa and also an outdoor bar with lounging area which is stunning

spa / gym area quite small

the spa team (separate from the main hotel we re a bit

ants- get everywhere too much chlorine in the pool - irritated kids skin.

all day pool, sauna till 00

the resort is remote to a degree[that's what we liked the most], the pool is cool and the ability to use the

great that hotel has a pool and sauna

the swimming pool was large and very well maintained, and even in february the water was warm enough to enjoy

amazing staff, good facilities for kids

bar closed early should be a seperate pool for kids too many people smoking around the pool area

fourthly we had to wait till 3pm each day for our room service so we had to use wet towels to dry ourselves

every night good music entertainment for kids and parent can enjoy drinks

no wifi in rooms, prepaid international calls from room

first class and plenty of it the choice was excellent for breakfast/ lunch and dinner really good evening

stayed over christmas with my son, and the christmas present from the hotel for kids was a nice surprise

good bar service, great room, good a/c

could do with a little music around the pool area and maybe some pool activities.

all inclusive was great and the food was nice for breakfast, lunch and dinner

the spa facilities are fantastic

we loved the size of our apartment, the excellent balcony, and the new kitchen with all the necessary utensils

just the decorations could be upgraded a bit along with the artificial grass around the pool area

apartment was clean an spacious, pool was heaven and the staff (belen) beyond amazing

wifi weak

spa & facilities are lovely, high standards

more seating to relax in spa area after coming out of sauna and steam room

the siam spa and the treatments were exactly what i needed to relax and switch to holiday mode

pools and spa were so nice that they clearly competed with the beach of maspalomas

can just suggest to raise the temperature of the water in the spa by one or two degrees

husband couldn't use spa because the lift broken

dealt impressingly well even with clients with difficult characters -nice, free of charge indoor spa area - we

the multi jets showers in the spa weren't working at that time, would be nice to try them

had two treatments in the spa and highly recommend

the spa is something else and the jacuzzi is amazing (jacuzzis actually cus you have at least 6 types

particularly bar and reception staff

excellent selection of breakfast options hot and cold foods

location - above the beach, with views over the sea and the famous dunes - close to loads of bars and restaurants

oh and hotel has three swimming pools with facilitated water exercises in the main pool everyday

the gym was very old and some equipment broken.

the spa was excellent we had a couple massages and a facial very good and enjoyed it

bed, fabulous breakfast, beautiful pools and gardens

and the best thing is the vines, sangria and beer always on tap so you don't need to wait at the bar

the guys on the bar were also fantastic and knew our favourite drinks by memory

restaurant- plenty of staff great choice of foods for breakfast & dinner ( didn't really use it during lunchtime

sun gets blocked quite early in the day at kids

good service at pool bar

we have to buy wifi if we need internet

sometimes the food was not hot enough. some gym equipment was broken for my two week stay.

would have been nice to have tea making facilities in the room also the mini golf was advertised but it needed

seawater spa was amazing

the spa breakfast was excellent

the facilities in the gym/spa were excellent.

thallasso spa pool is something everyone should experience

was perfect, the room was clean and spacious, shower was great, food was tasty and loads, great variety

good food quality for both breakfast and dinner

there were free sunbeds always available next to the pool and hotel bar was more price convenient than the

good view from the room and pool area

there were free sunbeds always available next to the pool and hotel bar was more price convenient than the

lights crooked, glass broken at restaurant entrance, socket with wiring exposed close to bar and not enough

so many kids... pool was wat too busy so we ended up using the spa for some peace and quiet.

spa pool

spa was incredible

i also loved the spa which is in the hotel but semi open with views of the sea and sun beds,with a heated pool

hotel with wonderful facilities, lots of green space, 4 heated swimming pools excellent for kids, lots of bed

big spacious apartment and nice rooms. pool & spa were a plus!

was a quiet location, but within walking distance of local shops and bars

noise from pool bar at night

hotel entertainment gym needs updating

was spacious and the kitchen had the necessary even a little coffee machine and kettle, the pool was not that

hotel shuttle bus collected us at the airport which we appreciated ,we will be booking again in the

too far from airport, i used as a transit hotel for one night only and it was great with a free shuttle to the

i ordered room service one night, it was rather quick but the quality was mediocre

free airport shuttle

room, swimming pool free shuttle bus to/ from airport.

spa is just amazing

a lot of choice for the breakfast. a nice spa even though you need to pay a 6 extra

the spa was amazing

is a fantastic experience, a lovely old hotel but beautifully maintained and with a wonderful spa and full

(easy to get to/from airport ) lovely spa (only 6 for your entire stay ) very friendly staff - especially

we loved the spa it was so relaxing, the views were breathtaking, especially from the

we enjoyed the spa with couples massage with a very ideal price

spa and gym facilities

didn t use the spa facilities, as i didn t want to pay for a massage and pay to use the spa on top as well

i tried the spa and enjoyed a massage, which was so relaxing

nice and clean, well equipped kitchen, fresh coffee cake and fruit provided for breakfast, comfy bed and a nice

shared kitchen, also very clean with breakfast included consisting on cereal, biscuits, cake, fruits,

plenty of parking

very nice owners, good kitchen and great bathrooms

very good location, big parking for free and good restaurant nearby so it worked as perfect

room on the first day, would have liked a fresh bottle every day as we had to buy water from the spa ( short

breakfast was very good, nothing was too much trouble for staff

nice garden, good wifi, good breakfast

breakfast was incredible

breakfast had all we needed and really loved that they had foreign interns practicing their waiting

the breakfast was delicious every morning, and the location is absolutely top-tier

position in the mountains with fabulous views of the coast, the view from the room over the pool to the golf

liked the continental breakfast downstairs

pool looked most inviting, but it was, not surprisingly, too cool

golf hotel significantly exceeded my expectations