even in rooms without official ocean view, you can watch sunset from balcony, infinity pool, nice spa indoor,

despacio spa was excellent

spa water a bit cool.

spa was fabulous.

with several pools at different levels, including the infinity pool, rooms with ocean views, spa and work out

i enjoyed the most was the pool and relaxation area, the spa is excellent, and the breakfast was great quality

swimming pools were great (although the kids one seems to be colder than other ones), the rooms are spacious

more food options at bar pool

3 great pools and lovely kids

swimming pools buffet in the restaurant had a great choice of food staff very helpful food in the bar was

spa was paid and indoor pools were also paid

furthermore, since it is a spa, the spa is quite big and impressive too, for such a hotel

loved the spa and everything else

spa package was nice

resort set in the style of a traditional spanish villa

small gym and spa area

spa and sauna

we even had santa visit as we were staying during christmas with the kids getting some great presents

breakfast excellent

and need to be replaced by hotel i was disappointed that the hotel had no arrangement with local golf club as

spa room looked like it hadnt yet been

i enjoyed the pool areas, the spa (a lovely massage) and the morning yoga/pilates classes

spa facilities could have been better. half board did not include non alcoholic drinks.

food excellent room excellent staff generally excellent location great good swimming pools & gym

breakfast was very good sometimes a little bit busy.

wifi

lovely resort with very friendly staff. raul is brilliant. lovely breakfast.

pool and sauna very good. i liked it. the room was separated from living area and kitchen.

the cleaning staff, pool and maintenance are very helpful and super professional

the room is beautiful, fully equipped with a comfortable large bed, microwave, kitchen and a/c

no spa or any sauna/ steam room available

beautiful hotel, lovely ambience and loved the african theme. felt like a spa hotel.

- no coffee machines in the room - gym and the spa is extra

it has the perfect balance of luxury for the parents and entertainment for the kids

resort hotel has everything for lone travellers to families with young kids

the spa (at extra charge) is delightful with special areas such as the womb room perfect to relax in

the maspalomas dunes nearby are breathtaking

room comfy and spacious

it has many restaurants and shops nearby and has a number of swimming pools, jacuzzis, a gym/spa and plenty of

lobby with amazing fragrance, spacious room and bathroom, very comfortable bed, black-out blinds, discrete but

in the room, ac is set to a minimum of 22c which didn't bother me but is worth noting, spa costs extra (around

great spa experience

the spa was really wonderful and the staff were excellent

but we visited the hotel spa which was wonderful and really very nice

towels not 5 star and breakfast area is huge and very busy

welcoming of the hotel staff was excellent, the spa was very nice and clean, there was a great breakfast selection

wonderful pool

bar, lounge, pool and veranda areas are superb

music around the pool would be most welcome

around the pool at the hotel end could be better - the pool bar staff should walk around the perimeter

no spa for a 5 stars

no spa services.

it would be great if they had spa in the hotel.

is no spa in the hotel, although there is hairdresser salon which nobody use and we would prefer to stay

there is no spa which would have been the icing on the cake

the spa was an added bonus, with complimentary access to steam room and jacuzzi for whole family to

from the pools, spa and gym, there is not much to do

the spa could have been a bit more luxurious and friendly.

there were multiple swimming pool areas, gym and spa facilities, also access to the beach, where you can find

breakfast buffet excellent, very varied and fresh. spa massage top class.

everything good except spa partially closed

spa was nice but not value for money in my opinion

facilities, gym and spa are of high quality

as in you pay 1 price and should be able to use all of the facilities for free such as the spa and wellness

the spa pool was amazing. the breakfast was excellent.

hotel 4/5 stars in canaria & even spain

could be served earlier than 8:30am, room service options would be a nice touch for a hotel this luxurious

huge bed,,aircon, lovely breakfast - perfect terrace with sunlounger and direct access to the pool, and located

wifi, while generally very good, seemed to not reach the roof terrace most of the time

although we could not have it at the roof terrace as the weather was bad, the room service proofed to not be

spa was closed

4 adult only swimming pool with spa facilities, gymnasium, minibar great breakfast.

the pools, aqua aerobics and spa were amazing

less live music, spa pools closed and all inclusive so expensive now we went for breakfast only, ate and drank

they have a small shop on site but there is also a dino and spar supermarket less than 5 minutes walk away

we loved the bungalow - comfy beds, spacious kitchen/living room, access onto grounds which are spacious and

choice of two pools one aimed more at families has splash park and slide fantastic for kids the other also has

rooms and facilies were nice. all inclusive food ok. gym ok. great beds.

i was worried that as a couple with no kids it wouldn't have been very suited to us, but it was perfect

good parking, not too far from restaurants

place, modern hotel with good facilities recently after renovation there is a gym and a small spa which allowed

room was spacious and the bed very comfy

wifi is good and reaches the pool area

at the restaurant and the pool bar you may encounter the best service ever - even with a mask on - you can see

are non smokers and although the outside pool bar was absolutely lovely we tended not to eat our lunch outside

there is nowhere to go or walk - somehow, you're then stuck in the hotel, but it also lacks a spa and therefore

24 hours gym and outdoor cross trainer

wifi did not work at all

the beds were really comfy, the room spacious, the breakfast tasty with lots of choice and most of all the

such a big tv in the room without netflix service ( that should be implemented ) ; outdoor gym facility busy

great facility for families with kids.

- door handle fell off laundry room, locking me inside

areas were easily accessible for families with buggies or small kids (lots of stairs to the reception/ street

the bar staff around the pool and evening bar were very rude.

2-bed bungalows were great, especially with kids

were friendly especially aida and bonus was an upgrade and complimentary spa use and

if the spa is included in your booking

lady at the spa reception was really great but it's very complicated to book the spa, not all rooms have access

we really enjoy using the spa and the pool there, so if you want a heated pool away from children (apart from

the spa pool and area was incredible - the warm salt water was beyond fantastic and the jets and water

value for money, buffet breakfast, dinner and lunch in a lovely room (with outdoor eating)

breakfast was very varied and always to a high standard as were all the meals and a different theme

adult only area on ground level , with no screaming kids would have been the icing on the cake

food was very good, staff weee great with the kids and evening entertainment was always something for everyone

wifi didn't work at all most of the times

only issue i had was the price of the products in the mini bar in the room but there is plenty of shops close

hotel, nice swimming pool, great bar, with nice cocktails, they organised a nice party on saturday at the pool

there is a weights machine pin missing in the gym so not all machines can be used at the same time

the ladies that did the room service were so friendly and got the room ready every day, very quick and very

the bar staff were great too really friendly and made the atmosphere fun and relaxed

for him it was something normal i've asked him about the spa and there was no spa

breakfast was amazing

the staff were very nice and helpful, the breakfast was so good, we also got free entry to the gym and everything

location, shuttle to beach and meloneras

surprised that the food served by the pool is excellent

the location was good and there was even a life guard at the poolside, and free wifi was included in the bedrooms

no steps leading into the pool just a ladder

free wifi in reception was a bonus

we even had to pay 12 more euros per night for our pet and they had no detail for him, so why to pay 12 more

great room great pool great location

i would appreciate it if the restaurant and spa staff spoke better english.

the spa team (separate from the main hotel we re a bit

spa / gym area quite small

good gym and spa and very helpful staff in all areas

spa very disappointing, just a steam room and freezing pool that no one used - badly needs some spa

spa treatments were very

quality of food was average (breakfast + dinner)

pleasant surroundings with entertainer singing dancing night life cocktails at pool .

place is not cramped, great for families with kids, the hotel has plenty of space for kids to run around

you should think about and for dinners the drinks to be free like in breakfasts and water should have to be

fab little bungalows, everything you need and gorgeous spa area

numbers on our side of the bungalows making it difficult to find at first, very poorly equipped gym

gym 2 cardio machines most probably not worked in the last 10 years and one small rack bench

bar lady valeria lovely made amazing cocktails sanum beach cocktail the best

safe you would have to pay for and no fridge unless u empty the mini bar and even then it's a bit rubbish not

com as they are too small and inferior compared to some other hotels with spa facilities

wasn t obvious how to find the spa, i forgot there was a spa until my last couple days but i couldn t find

was great and value for money, restaurant offered many choices and quality was high pool bar food was lovely

ud83dude01 secure wifi for remote working is fast and reliable, with dedicated workstations for guests

the selection, variety and standard of the food for breakfast and evening meal is to be commended

small pool poor breakfast room service cleaning only in the morning

one very small dislike, no area around pool for non smokers

venue with a fantastic, healthy breakfast and beautiful rooms, around a cute, clothing optional pool

we didn't care but they gave us 1) a free late check out; 2) waived (unnlecssarily) mini bar bill really fair

really warm welcome from staff pool area really relaxed and great vibes breakfast was awesome!

the spa facilities are fantastic

clean, modern, nice bathroom, very comfy bed, good wifi, very pleasant and friendly staff especially michael

wifi did not work with our mobile phones

we had plenty of street parking too

wifi connection not totally stable and you need to re-login every single time

would have been good to have ice creams/ lollies for kids by pool

swimmingpool area is beautiful and comfortable

first class and plenty of it the choice was excellent for breakfast/ lunch and dinner really good evening

two large pools with lots of seating and a nice bar

good bar service, great room, good a/c

property was amazing, spacious and with everything you will need

market was great to purchase food and snacks, the beach club and spa is beautiful and wonderful

finally, the fitness room and the spa require you to be above 16, which with a teen we found excessive, and

would recommend the beautiful spa on-site spa in the beach club

the spa shop inside the complex was super convenient and had everything we needed

spanish, french and german

the siam spa and the treatments were exactly what i needed to relax and switch to holiday mode

spa & facilities are lovely, high standards

pools and spa were so nice that they clearly competed with the beach of maspalomas

more seating to relax in spa area after coming out of sauna and steam room

whrpool and spa with massage: friendly staff ud83dude18ud83dudc4d

spa area very very poor....only a jacuzzi with no hot water. lack of sauna and turk is bath

entertaining program for kids and adults was amazing

jose in the pool bar very rude to a few customers

hotel great location, rooms spotless cleaned every day, all staff very friendly bar 2 in the snack area, couldn

wifi is good

close to the beach, breakfast was fantastic, facilities were first class

the beach is right in front of it, it is clean, the room is large and they have a varied and good breakfast

food, pool, garden, room, location, services, staff!

live evening music was packed so had to sit inside with competing bar music

particularly bar and reception staff

plenty entertainment and pools for kids. food lovely and lots of choice. rooms all renovated.

amazing staff, good facilities for kids

kids area with fountain slippery floor very danger for small kids you have to hold hands all time

really liked the layout of the hotel, a pool on each side of hotel, several other separate sun bathing areas,

in the sun beds before breakfast should have kettle & teabags milk etc in room there was a coffee machine not

food, super location really close to the beach, gym equipment, lovely indoor spa and rooftop terrace had great

husband couldn't use spa because the lift broken

had two treatments in the spa and highly recommend

the rooftop with the jacuzzis, the spa inside and the meals were wonderful

the roof top bar, jacuzzi and spa are lovely

the spa was excellent we had a couple massages and a facial very good and enjoyed it

gym was the worst i have ever seen there's was nothing in there

gym was very limited with equipment

they have breakfast, lunch and dinner in the main restaurant buffet style but there are options for everyone

we were told that we would not be able to use the pool upon check out as our flight was in the late evening

good service at pool bar

vg pool areas with 2 pools and 2 jacuzzis ,sunbed areas and shaded sitting areas

all the staff beginning with reception, dining room, and bar are courteous and helpful

no iron in bedroom. but they did offer a laundry service to us swim pools were not heated.

close to other small beaches so every day you can choose beach place :) good choice for breakfast late check

beautiful views, clean and functional, roof top spa with happy hour overlooking the sunset

great wifi

pool, rooms, beds ( comfy ), meals ok but hot tub on roof was the best

a lot to be fair, it is fine, location ok, right on the beach, nice pool and pool bar with snacks

the pool also had a great lead

peace and quiet, the beautiful swimming pool, jacuzzi and surrounding gardens together with the comfortable

plants in the atrium needed to have the dead leaves picked out of them, the plants in the pool bar needed some

all equipped living room but with no view and all the noise and smell from the restaurant s kitchen

lovely pool and facilities

breakfast was fresh and plentiful, staff were amazing. peaceful location, felt very welcome

nice spa area

we had a very romantic couples massage at the spa to celebrate our 25th wedding anniversary

hotel need to have spa menu on their website

the food was good, but nothing to brag about and the spa was just ok.

great for kids

the spa breakfast was excellent

spa and rooftop pool

seawater spa was amazing

was perfect, the room was clean and spacious, shower was great, food was tasty and loads, great variety

the facilities in the gym/spa were excellent.

there were free sunbeds always available next to the pool and hotel bar was more price convenient than the

bar was exceptionally quiet after the evening meal maybe if there was more night entertainment

the massage ,the sauna ,the gym are also well organized

the pool and bar facilities were private but had secure direct access to the beach and the coastal path

everything was beautiful, the staff is amazing, especially elio. breakfast was various.

an excellent spa area to have massages beside the pool

location of the spa

breakfast was 5 star….staff were super nice.

the pool was amazing and warm the lifeguards were fab and brilliant with the kids, the restaurant and room

loved it all, except the wifi.

com say comes with a spa and hotub

breakfast selection everyone very helpful spa and treatments were great lovely pool area with plenty of sunbeds

really enjoyed our stay here, we made use of the sauna and steam room in the spa everyday, as well as the gym

spa facilities are excellent and spa treatments are lovely

came in september the staff of the hotel could not have done enough they were very friendly, the spa and gym

bit of entertainment would be good the odd evening at the bar some nights we stayed in, would have been nice to

also adults only so very relaxing by the pool and loved the jacuzzi

if you are looking for a nice place overlooking the beach with nice pool then this is the one

the food is like 5* dining overall excellent breakfast and evening meal

charging my friends 12 euro for breakfast was too much

only thing we missed was a bit of entertainment in the hotel for the kids but as we went over easter im assuming

fsns great but the location was perfect pools good the apt had front terrace was great for the kids and very

) to the beach, the pool was really nice for the kids

fully equipped kitchen, separate living room and bedroom with two single beds

free parking 4

the spa wasn t open (dec 23), though advertised

having a massage and spa and a jacuzzi -ac only cooling -long way and lot of stairs to the beach but you are

such as the spa and the new infinity pool area were not open as promised for our time

rooms spacious, modern and comfy with large balconies and basic self catering equip

spa/massage facilities were not ready yet (and won't be for a while)

the spa could use a bit of a refresh and the massage was a bit meh, not very impressed.

spa pool facilities seemed highly priced for just a couple of hours, particularly as we were

spa is very nice too

very helpfull in what ever you ask for, food very good, accommodation very good, facilities & spa very good,

the hotel has loads to do. from attending the spa to the evening entertainment every night

and wine but we didn't get this and all the local shops were now shut, nightmare when you have 3 kids

eaners came 4 times during our 9 night stay and provided clean towels and bed linen), the pool and lounging area

pool bar shut monday and tuesday and pool shut at 6,

i stayed there a few years ago there was a pool bar

also that the kids couldn’t play ball in the pool

food could have been better more fresh fruit for breakfast would have been nice

self service bar! beauty treatments. shop on site. pool area. views.

excited about the trip and then felt let down when there was no tennis court as advertised, the pool was cold,

open bar very nice touch, can make drinks yourself according your taste.

location was fine breakfast was dissapointing

the spa was reasonably priced - the massage provided by agata was superb and the free indoor spa pool

the spa in the hotel was

we loved the spa area especially in the afternoons after a day by the pool

i would recommend the spa

was excellent and great value, the pool area was very clean with plenty of sun loungers and the spa area was a

not a spa hotel: it's very child friendly

spa pool

hotel with wonderful facilities, lots of green space, 4 heated swimming pools excellent for kids, lots of bed

spa was incredible

i also loved the spa which is in the hotel but semi open with views of the sea and sun beds,with a heated pool

big spacious apartment and nice rooms. pool & spa were a plus!

noise from pool bar at night

pool area, apartment, the services in general

air con in the gym

the kids enjoyed the gym, playing on the pool table and table tennis

spa was nice and included in the price

the gym and spa facilities were hard to book and the main reason i booked

spa was fabulous

lots of stuff like gym spa pool all available at no extra cost

the views are spectacular and the suite was spacious

pool was very cool, but it was only march, and oh leaving!!

we also appreciated the pool and sauna

the swimming pool was large and very well maintained, and even in february the water was warm enough to enjoy

the swimming pool and sauna usage is easy

the pool and common areas are very well maintained, and the staff is incredibly friendly and helpful

ception, restaurant and spa) was super nice and adorable, breakfast very good, there are 2 pools (one with kids

some spa facilities were not working including outdoor jacuzzi in adult quite area.

it was amazing. the staff was amazingly nice. the spa area very pleasant!

ve visited gran canaria many times and stayed at radisson blu spa and resort many times too

it was a bit far stretch from the beach, but it was still walkable. the spa costs (17 ) extra.

we had massages at the spa which were really good and reasonably priced

lovely spa and friendly people working there

got a bottle of bubbly, a cake and a spa voucher for my birthday, lovely gesture

there was always a friendly smile and help whenever it was needed, gym, tennis, spa and games room added to

have an extra sauna in the spa and in spain you have to wear your swimming shorts in the sauna, whyever

our twin room was overlooking the pretty harbour was quiet and spacious with lovely rituals products

also were told internal spa was now an extra charge it

wonderful spa

and the spa treatments are incredible, especially the diamond luminous facial and the hot stone massage

my only request would be to open the spa earlier and

hotel shuttle bus collected us at the airport which we appreciated ,we will be booking again in the

too far from airport, i used as a transit hotel for one night only and it was great with a free shuttle to the

i ordered room service one night, it was rather quick but the quality was mediocre

free airport shuttle

room, swimming pool free shuttle bus to/ from airport.

everybody kinda goes their (windsurfing) way (: kitchen and badrooms are al working and fine

there is plenty of parking around

reccomend restaurant and their vines and paella), great warm coffee in the morning, in the kitchen everything

shared kitchen, also very clean with breakfast included consisting on cereal, biscuits, cake, fruits,

the kitchen is kept very clean and has all you need for cooking

the pool, the honesty bar and the rooms were comfortable

no wifi in rooms, only in shared area

and my friend stayed by the pool for half a day and almost no one else was there, so it felt very exlusive

location is near a golf course and one of the island's peaks, which has a restaurant, besides the one from the

the breakfast at the golf club right next to the hotel was amazing with a great view of the surroundings

place is made with soul, my favorite is the on-site gym and the meditation area near the buddha sculpture, there

wish we had more time to enjoy the outdoor space and gym

location for airport transportation, had open kitchen with snacks and breakfast

handy coffee machine and kitchen equipment in the room

a spacious car parking is ideal for auto-traveller

bit tight especially in kitchen area but otherwise perfect place for holiday for families with small children

the wifi at the apartment falls off constantly but works well if your using it constantly

there is a good kitchen area in the room where you can make breakfast, lunch easily

) - washing maschine/tumble dryer out of order, don t excpect to do laundry

kitchen is very well equipped could do with a plastic chopping board that’s all

parking is easy at the hotel

there is always enough parking space

quietish, decent view, good breakfast, friendly staff, good parking.

poor wifi

wifi did not work properly and could not be fixed

if you want to rent a car and explore the island and don't much care for crowded beaches or spa treatments

wonderful! very special and very quiet. not suitable for kids.

there is also no room service, no telephone, no minibar, and not even a mosquito net on the sole window of the

breakfast was great

free car parking