nice entrance, excellent rooftop pool (only cold water), 24x7 minimalistic gym (minimum required machines are

late check out, buffet breakfast was brilliant,

wifi was sometimes poor and disconntectd.

friendly staff, good facilities- free airport shuttle, free wifi, gym, pool, bag storage, good soundproofing,

friendly efficient staff. good facilities, pool and gym particularly.

very nice owners, good kitchen and great bathrooms

the kitchen was spacious and offert enough space for guests to sit

everybody kinda goes their (windsurfing) way (: kitchen and badrooms are al working and fine

shared kitchen, also very clean with breakfast included consisting on cereal, biscuits, cake, fruits,

very good location, big parking for free and good restaurant nearby so it worked as perfect

big spacious apartment and nice rooms. pool & spa were a plus!

propiety was in a very very windy zone,and the gym was not soo good,either the hotel entertaiment

the area around is very quiet, nice little bar outside the supermarket be warned very hilly steep walk

the gym was useless

gym is very old too

we were moved to a self catering bungalow and by way of compensation were given a spa voucher and dinner in

hotel with wonderful facilities, lots of green space, 4 heated swimming pools excellent for kids, lots of bed

not a spa hotel: it's very child friendly

so many kids... pool was wat too busy so we ended up using the spa for some peace and quiet.

spa pool

think they have to improve the cleaning and spread the wifi signal better

we also appreciated the pool and sauna

the resort is remote to a degree[that's what we liked the most], the pool is cool and the ability to use the

great that hotel has a pool and sauna

the pool and common areas are very well maintained, and the staff is incredibly friendly and helpful

seawater spa was amazing

was perfect, the room was clean and spacious, shower was great, food was tasty and loads, great variety

spa and rooftop pool

thallasso spa pool is something everyone should experience

the facilities in the gym/spa were excellent.

wifi was only in the reception area

the massage ,the sauna ,the gym are also well organized

breakfast and seawater heated pool

everything was beautiful, the staff is amazing, especially elio. breakfast was various.

bathroom and some of the furniture is dated, breakfast variety could be better, the sauna and gym were very

close to other small beaches so every day you can choose beach place :) good choice for breakfast late check

breakfast, lunch and dinner with a lot of variaty and in between you could order at the bar at the pool, like

hotel in very good location very clean lovely pools gym very nice food the all staff were very nice

sometimes the food was not hot enough. some gym equipment was broken for my two week stay.

vg pool areas with 2 pools and 2 jacuzzis ,sunbed areas and shaded sitting areas

the spa was excellent we had a couple massages and a facial very good and enjoyed it

the cold water in the pool.

pools a bit cold

high quality breakfast if eggs and bacon is your

were a little hit and miss, most were very polite but the pool bar man seemed a little grumpy

fourthly we had to wait till 3pm each day for our room service so we had to use wet towels to dry ourselves

no free wifi, dark rooms and littlebit old interiour, crowded.

kids didn't want to get out of the pool

the pool bar offers a lot of tables where you can sit during the day and in the evening to watch the shows

very friendly room size good all updated pool area clean plenty of loungers kids area

the variety of sunning areas, good spa but most of all the 25m pool, class!

the multi jets showers in the spa weren't working at that time, would be nice to try them

husband couldn't use spa because the lift broken

food, super location really close to the beach, gym equipment, lovely indoor spa and rooftop terrace had great

dealt impressingly well even with clients with difficult characters -nice, free of charge indoor spa area - we

whrpool and spa with massage: friendly staff ud83dude18ud83dudc4d

spa area very very poor....only a jacuzzi with no hot water. lack of sauna and turk is bath

much to do with kids or for kids

only for 5 mins as the maintenance guys came very quick too but lucky we had cocktails from the bar with us plus

jose in the pool bar very rude to a few customers

comfy beds & i loved the bar pool with aquaroebics

seemed to always return from day tours in the one hour no food was available between lunch, snack bar and dinner

great location friendly staff comfortable room great breakfast

also, the pool side snack bar menu is not included in the all inclusive either so a tad confusing when you

the beach is right in front of it, it is clean, the room is large and they have a varied and good breakfast

we didn't care but they gave us 1) a free late check out; 2) waived (unnlecssarily) mini bar bill really fair

small pool poor breakfast room service cleaning only in the morning

wifi needs sorting - poor signal

only thing we were a little disappointed with is the bar closes at 5pm

pet policy accepts pets with open arms, that s is why we chose there for 4 nights

pools and spa were so nice that they clearly competed with the beach of maspalomas

can just suggest to raise the temperature of the water in the spa by one or two degrees

more seating to relax in spa area after coming out of sauna and steam room

spa & facilities are lovely, high standards

spanish, french and german

location for the restaurants & bars were within easy reach

a lot of people smoke cigarettes around the kids near the pool

kids loved the variety

nothing for kids

a lot of people smoke cigarettes around the kids near the pool

fab little bungalows, everything you need and gorgeous spa area

safe you would have to pay for and no fridge unless u empty the mini bar and even then it's a bit rubbish not

small, super clean, modern, great pool areas, incredible location

the location is a short walk to the bars but far enough to be quiet and feel exclusive

breakfast was very nice but a little expensive if eating everyday

spa treatments were very

modern, clean, super friendly and in a great location, wifi supper speedy

breakfast had plenty of choice - continental and omelette, fried and boiled eggs to order were hot

some of the staff didnt want to engage in any talk at all, a lady working at the bar during the day wasnt at

on the first day we had a electrical issue with our kids (young adults) bungalows, the staff found a very quick

com as they are too small and inferior compared to some other hotels with spa facilities

wasn t obvious how to find the spa, i forgot there was a spa until my last couple days but i couldn t find

location and pool area

the selection, variety and standard of the food for breakfast and evening meal is to be commended

location pool met other guest food was excellent

for him it was something normal i've asked him about the spa and there was no spa

pool area with enough sunbeds for everyone, lovely breakfast, very nice staff, excellent gym next to the hotel

high quality gymud83dude0egood hotel location

recently complete renovation! lovely rooms, great breakfast and charming staff

what a gym !!

there is nowhere to go or walk - somehow, you're then stuck in the hotel, but it also lacks a spa and therefore

the food was incredible, breakfast so much variety

the gym could also do with an uplift as equipment was old

24 hours gym and outdoor cross trainer

breakfast at royal level and dinner was amazing

is fantastic, close to the yumbo center, great pool, serviceable gym, exceptionally nice staff, including

cluding the bar staff) are wonderfully friendly and helpful

and pool

niel, kevin, javier), location of hotel, super comfortable bed, excellent cleaning nice pool area and bar room

luis and javier at the pool bar super welcoming and friendly too

the spa facilities are fantastic

kitchen is with equipment

a manual for the microwave oven would be great and bigger cups in the kitchen.

the best wifi-signal at the bedroom

spotless room, nice pool area, a bottle of water and cava waiting in the room upon arrival, and a small breakfast

room was spacious and the bed very comfy

place, modern hotel with good facilities recently after renovation there is a gym and a small spa which allowed

nice breakfast in the morning.

crossfit gym was my main reason for booking and it didnt disappoint

bar exspencive. room was outdated.poor wifi.

amenities are closed or not available (ie gym and adult only)

unfortunately due to covid the gym, spa, library, hairdresser and indoor kids club are closed

the bar staff around the pool and evening bar were very rude.

apartment was roomy and kitchen well equipped

kitchen could be a bit better equipped

we loved the bungalow - comfy beds, spacious kitchen/living room, access onto grounds which are spacious and

choice of two pools one aimed more at families has splash park and slide fantastic for kids the other also has

the kids pool. the kids play area. the buffet.

said tennis court but it wasn't hotels and gym was poor, couldn't get near pools as to many kids

every moment of our holiday here supermarket on complex so handy pool area lovely and

the pools, aqua aerobics and spa were amazing

beside this, there are multiple shops nearby with good prices: spar and dino

spa was closed

spa bit expensive.

they have a small shop on site but there is also a dino and spar supermarket less than 5 minutes walk away

some very small ants in the kitchen at times despite keeping it clean and food free.

the kitchen was well equipped, the bed was comfortable with plenty of extra pillows and the bathroom /

bit tight especially in kitchen area but otherwise perfect place for holiday for families with small children

(big tvs, great wifi) balcony overlooking the beach, with sunshine all day

wifi connected tv was very welcome for the

just be careful you don't get put in a first floor room over the bar area, as it is very noisy and some of the

easier access to the pool (ramp?)

the location was good and there was even a life guard at the poolside, and free wifi was included in the bedrooms

pool is very nice and clean

like paying extra for wifi and safe

we particularly enjoyed the yoga, and the gym has panoramic sea views

breakfast and dinners were lovely

good parking facilities

nothing more you could need for the breakfast with friendly sarah making sure you had everything you needed

breakfast was good, dinner too

wifi is good

you can t use the pool, i would understand if it was peak season but this was mid november plenty of

only disappointment was the snack bar by the pool- we felt that this could have had better options, e

missing plates quite often but i guess breakfast staff was swamped at rush time music at night (animation) was

location, water park for kids, stuff attention

location ,nice and clean ,really good for families ,entertaining was awesome every night ,even kids loved it ,

you can choose to spend time by one of the 2 out door pools or in the spa or even a short 10/15 min walk to

spa very disappointing, just a steam room and freezing pool that no one used - badly needs some spa

i had a couple of massages on the spa with sven

spa / gym area quite small

the spa was too small

location for airport transportation, had open kitchen with snacks and breakfast

private parking, excellent rooms, pleasant staff

2mins both superb on site weight room was well equipped (if you like that sort of thing)plenty of parking

parking

open resting area with guest kitchen nearby and gym room just beside it

helpful and sweet, beautiful pool and a very nice atmosphere, also amazing cocktails and great breakfast

relaxing and chilled out atmosphere and nice pool and breakfast and bar area, the best part was the staff ie

it is convenient, the bungalows have everything you need to self-manage your stay (small kitchen, coffee machine

wifi is a bit poor, would be nicer to have a little better wifi even if you'd have to pay for it

facilities, quiet area, convenience store nearby, heated pool, super welcoming staff, friendly patrons and

if you want to rent a car and explore the island and don't much care for crowded beaches or spa treatments

there is also no room service, no telephone, no minibar, and not even a mosquito net on the sole window of the

nice swimming pool

breakfast was great

i thought the breakfast was a little disappointing, there wasn t much on offer.

as in you pay 1 price and should be able to use all of the facilities for free such as the spa and wellness

spa was nice but not value for money in my opinion

from the cold,relax ,eat well,sleep,swim in there many heated pools and pamper yourself in the spa & feel strong

everything good except spa partially closed

is great, love the spa area, staff are all fantastic

welcoming of the hotel staff was excellent, the spa was very nice and clean, there was a great breakfast selection

music around the pool would be most welcome

breakfast was exceptional, impressive selection of cheeses

excellent hotel. nothing to fault at all. breakfast was excellent.

breakfast was truly wonderful with an amazing selection of fresh fruits, yoghurts, juices as well

hotel 4/5 stars in canaria & even spain

enjoy an amazing view on the beach and the dunes or a sunbed directly on the sea water swimming pool

although we could not have it at the roof terrace as the weather was bad, the room service proofed to not be

great beach view from the terrace, especially for breakfast

breakfast each morning was delicious, with plenty of choice to set us up for the day until dinner

no spa or any sauna/ steam room available

beautiful hotel, lovely ambience and loved the african theme. felt like a spa hotel.

- no coffee machines in the room - gym and the spa is extra

breakfast was delicious, and while we chose to eat out at the many great restaurants nearby instead

there are multiple pools to choose from, one is in a shape or a ring around an 'island' with a bar and 'beach

breakfast buffet excellent, very varied and fresh. spa massage top class.

the spa was an added bonus, with complimentary access to steam room and jacuzzi for whole family to

there were multiple swimming pool areas, gym and spa facilities, also access to the beach, where you can find

the spa could have been a bit more luxurious and friendly.

from the pools, spa and gym, there is not much to do

we didn t end up using the spa although it looks unreal, we tried to book in today as it is cloudy but the

the maspalomas dunes nearby are breathtaking

it has many restaurants and shops nearby and has a number of swimming pools, jacuzzis, a gym/spa and plenty of

and then there s the spa - just paradise

room comfy and spacious

it would be great if they had spa in the hotel.

no spa for a 5 stars

there is no spa which would have been the icing on the cake

no spa services.

is no spa in the hotel, although there is hairdresser salon which nobody use and we would prefer to stay

but we visited the hotel spa which was wonderful and really very nice

the spa was really wonderful and the staff were excellent

great spa experience

in the room, ac is set to a minimum of 22c which didn't bother me but is worth noting, spa costs extra (around

towels not 5 star and breakfast area is huge and very busy

spa room looked like it hadnt yet been

i enjoyed the pool areas, the spa (a lovely massage) and the morning yoga/pilates classes

spa facilities could have been better. half board did not include non alcoholic drinks.

odd opening hours for food at the blu bar - one of the pool bars, 12-1 and then 3

there is however a great kids pool and the kids club is there, and we based ourselves there with our 7 and 2

i enjoyed the most was the pool and relaxation area, the spa is excellent, and the breakfast was great quality

from daily bingo and workout classes in the pool, to the tiki bar and huge gym, as well as fun and helpful

nice pool and spacious rooms

location, a very delicious breakfast, a good staff and friendly

more food options at bar pool

spa and sauna

small gym and spa area

wifi is paid and the account creation is not ideal, i didn't get my account name emailed first time

-snacks between bf/lunch and lunch/dinner would need more variety -snacks at the evening bar only include

small gym and spa area

all the facilities to enjoy your stay: several pools (including silence pools), a very good spa with fabulous

spa was paid and indoor pools were also paid

resort set in the style of a traditional spanish villa

loved the spa and everything else

spa was excellent too

peaceful. good spa and massage.

with several pools at different levels, including the infinity pool, rooms with ocean views, spa and work out

despacio spa was excellent

we thought the spa was included but found out when we arrived it was not

spa water a bit cool.

were a little dated, also not too sure if it was mentioned in the hotel description but as its a golf club and

pool looked most inviting, but it was, not surprisingly, too cool

90 meter guy, location of our room is not good next to a play ground where father with kids play golf from

and my friend stayed by the pool for half a day and almost no one else was there, so it felt very exlusive

staff; nice mini-bar next to the reception; wonderful views on both sides (golf court/mountains on the one side

parking spacious

it was relaxing, tranquil and we enjoyed spending many hours by the pool

staff were really nice, the pool was awesome, the location very beautiful!

location , nice ground floor room , good room amenities , good car parking , breakfast was fairly good

poor wifi

were friendly especially aida and bonus was an upgrade and complimentary spa use and

of space and privacy great food and loved the buffet themes great spa with extra comfy beds we went

we really enjoy using the spa and the pool there, so if you want a heated pool away from children (apart from

lady at the spa reception was really great but it's very complicated to book the spa, not all rooms have access

the facilities, pools, the room, the spa and the golf courses

room on the first day, would have liked a fresh bottle every day as we had to buy water from the spa ( short

breakfast was incredible

the gym was good, but a bit run down

pool could of been heated.

breakfast had all we needed and really loved that they had foreign interns practicing their waiting

move around since you cant do much there - the pool is very cold and is not heated - there is no spa as mentioned

lots of parking spots and beautiful grounds

adequate parking beautiful

was ok, but at the breakfast it would have been nice to have some ketchup and mustard when we asked for it,

the fact the swimming pool was shut for renovation.

the spa was well equipped with everything you would expect in a hotel, and there was also a cafe inside

property was amazing, spacious and with everything you will need

market was great to purchase food and snacks, the beach club and spa is beautiful and wonderful

the spa shop inside the complex was super convenient and had everything we needed

finally, the fitness room and the spa require you to be above 16, which with a teen we found excessive, and

beautiful views, clean and functional, roof top spa with happy hour overlooking the sunset

lovely apartment,ground level garden and steps to pool

aircon (humid feeling in the apt), lots of insects in the bathroom, wifi very bad, drinks (not even water)

provide the double bed , but it was also comfortable ,they had very good staffs , they clean the pool every

great little kitchen

the food was good, but nothing to brag about and the spa was just ok.

we had a very romantic couples massage at the spa to celebrate our 25th wedding anniversary

hotel need to have spa menu on their website

nice spa area

taking shower after check out, very, very nice, kind and helpful staff, free parking, excelent wifi

great staff and pool bar very reasonable hassan good to deal with

bar closed and kids were not allowed toys or floats in pool

wifi wasn't amazing, but who needs wifi when you've got 4g?

wifi strong in interior side of apartment, weak in the kitchen and in balcony where you had tables

the kids), leaving the pool unattended from 6

the spa was reasonably priced - the massage provided by agata was superb and the free indoor spa pool

was excellent and great value, the pool area was very clean with plenty of sun loungers and the spa area was a

we loved the spa area especially in the afternoons after a day by the pool

the spa in the hotel was

i would recommend the spa