the cleaniness the staff the pool and the location

sofa-bed mattress is usable to sleep on for not heavy kids (soft foam mattress)

free wifi, nice pool area, large rooms and large balcony.

terrace, huge beds, brilliant facilities, perfect location, lovely staff, ample parking free on the street, this

fsns great but the location was perfect pools good the apt had front terrace was great for the kids and very

came in september the staff of the hotel could not have done enough they were very friendly, the spa and gym

spa facilities are excellent and spa treatments are lovely

was lovely and so relaxing had everything we needed spa gym, the staff were friendly and helpful

the spa was lovely. breakfast buffet was lovely and the staff were very friendly

breakfast selection everyone very helpful spa and treatments were great lovely pool area with plenty of sunbeds

pool was perfect for my 4 kids to swim safely

and wine but we didn't get this and all the local shops were now shut, nightmare when you have 3 kids

great staff and pool bar very reasonable hassan good to deal with

bar closed and kids were not allowed toys or floats in pool

also that the kids couldn’t play ball in the pool

wifi sometimes a bit patchy on the third floor

wifi speed is very slow

very slow wifi

bar closed at 10

great choice for breakfast

such as the spa and the new infinity pool area were not open as promised for our time

the spa wasn t open (dec 23), though advertised

having a massage and spa and a jacuzzi -ac only cooling -long way and lot of stairs to the beach but you are

rooms spacious, modern and comfy with large balconies and basic self catering equip

spa/massage facilities were not ready yet (and won't be for a while)

hotel has thought about the safety of guests by putting artificial grass around the pool to make sure no one

food could have been better more fresh fruit for breakfast would have been nice

all the god entertainment was at an late hour so that the kids was to tired to go and see

excited about the trip and then felt let down when there was no tennis court as advertised, the pool was cold,

price was very expensive and paid that much bar closed early and was told not allowed to sit out and talk with

to spa was at extra cost and quite pricey

the spa could use a bit of a refresh and the massage was a bit meh, not very impressed.

spa which i spent many hours in

spa pool facilities seemed highly priced for just a couple of hours, particularly as we were

the hotel has loads to do. from attending the spa to the evening entertainment every night

i would recommend the spa

the spa was reasonably priced - the massage provided by agata was superb and the free indoor spa pool

was excellent and great value, the pool area was very clean with plenty of sun loungers and the spa area was a

the spa in the hotel was

we loved the spa area especially in the afternoons after a day by the pool

location of the spa

an excellent spa area to have massages beside the pool

new gym , supermarket, robes and slippers in room, late checkout shower facilities since last year

room, breakfast, pool, staff - perfection

the pool is a lovely infinite pool and big enough for kids to play and others to swim at the same time

the spa was small but great turkish bath and finnish sauna

spa treatments great

spa was nice and included in the price

the views are spectacular and the suite was spacious

spa was fabulous

we had a very romantic couples massage at the spa to celebrate our 25th wedding anniversary

the food was good, but nothing to brag about and the spa was just ok.

hotel need to have spa menu on their website

nice spa area

the swimming pool was great for family vacation and also easy access to nearby beach

beautiful views, clean and functional, roof top spa with happy hour overlooking the sunset

very peaceful all the things you would need in the kitchen

pool, rooms, beds ( comfy ), meals ok but hot tub on roof was the best

the wifi is quite slow during the day but ok to work with after midnight

not told before hand that both their restaurant and piano bar would be closed.

property was amazing, spacious and with everything you will need

the spa shop inside the complex was super convenient and had everything we needed

the spa was well equipped with everything you would expect in a hotel, and there was also a cafe inside

market was great to purchase food and snacks, the beach club and spa is beautiful and wonderful

would recommend the beautiful spa on-site spa in the beach club

spa treatments expensive

wonderful spa

my only request would be to open the spa earlier and

our twin room was overlooking the pretty harbour was quiet and spacious with lovely rituals products

also were told internal spa was now an extra charge it

there was always a friendly smile and help whenever it was needed, gym, tennis, spa and games room added to

friendly and helpful enjoyed the spa and treatments they were

lovely spa and friendly people working there

everything. spa is amazing!

got a bottle of bubbly, a cake and a spa voucher for my birthday, lovely gesture

it was a bit far stretch from the beach, but it was still walkable. the spa costs (17 ) extra.

great spa experience, i recommend the jet lag treatment

ve visited gran canaria many times and stayed at radisson blu spa and resort many times too

some spa facilities were not working including outdoor jacuzzi in adult quite area.

the breakfast 10/10 the staff amazing the rooms so clean the spa amazing the gym very good overall this hotel

we really enjoy using the spa and the pool there, so if you want a heated pool away from children (apart from

plenty of space despite being a large hotel

spa pool needs some attention and so does some areas around the sunset pool

if the spa is included in your booking

of space and privacy great food and loved the buffet themes great spa with extra comfy beds we went

wifi was non-existent

breakfast with wide range of food and super eggs freshly cooked however wanted

comfy room. bar space was relaxing. staff welcoming and friendly.

the location, the swimming pool, the jacuzzi, the staff, the food.

an amazing infinity pool with jacuzzi, everything spotlessly clean

wifi is good

even in rooms without official ocean view, you can watch sunset from balcony, infinity pool, nice spa indoor,

despacio spa was excellent

sergio in the spa was very professional and patient when teaching

spa was fabulous.

spa water a bit cool.

wifi kept going in and out which was frustrating at times.

breakfast is perfekt, everything you can imagine

the breakfast was simple but was enough

short taxi ride to local amenities beautiful duplex apartments, boasting a living room area and kitchen, with

arrival the greeting was friendly and professional, the ambience was very chilled and beautiful pool shrubs ,

i enjoyed the most was the pool and relaxation area, the spa is excellent, and the breakfast was great quality

stayed in a one bedroom apartment which had everything you need including a fully equipped kitchen

thank you rita, the young lady who is organising activities on site: paddle,yoga,golf and kids activities

the complex has 3 pools, a pool bar and restaurant but also a supermarket thus you can simply get a drink from

thank you rita, the young lady who is organising activities on site: paddle,yoga,golf and kids activities

furthermore, since it is a spa, the spa is quite big and impressive too, for such a hotel

spa package was nice

spa was paid and indoor pools were also paid

all the facilities to enjoy your stay: several pools (including silence pools), a very good spa with fabulous

spa was excellent too

small gym and spa area

spa and sauna

no late check out possible

we even had santa visit as we were staying during christmas with the kids getting some great presents

plenty of sunbeds,lovely food, pools great too

spa room looked like it hadnt yet been

spa facilities could have been better. half board did not include non alcoholic drinks.

i enjoyed the pool areas, the spa (a lovely massage) and the morning yoga/pilates classes

have an indoor gaming room (pool, table tennis), gym needs some free weights and maybe 1 pool can be a bit more

odd opening hours for food at the blu bar - one of the pool bars, 12-1 and then 3

no spa or any sauna/ steam room available

- no coffee machines in the room - gym and the spa is extra

beautiful hotel, lovely ambience and loved the african theme. felt like a spa hotel.

sadly hot water kettles are only in unique rooms so i couldn t make tea in the room and room service wouldn

few times we stayed in the room and ordered room service dinner after being at the pool

we didn t end up using the spa although it looks unreal, we tried to book in today as it is cloudy but the

the spa (at extra charge) is delightful with special areas such as the womb room perfect to relax in

and then there s the spa - just paradise

the maspalomas dunes nearby are breathtaking

it has many restaurants and shops nearby and has a number of swimming pools, jacuzzis, a gym/spa and plenty of

great spa experience

but we visited the hotel spa which was wonderful and really very nice

the spa was really wonderful and the staff were excellent

in the room, ac is set to a minimum of 22c which didn't bother me but is worth noting, spa costs extra (around

breakfast is extremely busy and noisy, food is warm not hot

welcoming of the hotel staff was excellent, the spa was very nice and clean, there was a great breakfast selection

or, you can have room service but we didn't want to eat in our room

breakfast buffet was superb - excellent choice of dishes, breads, jams etc

as we didn't want fancy food, the only alternative was room service, which we took

around the pool at the hotel end could be better - the pool bar staff should walk around the perimeter checking

no spa services.

there is no spa which would have been the icing on the cake

it would be great if they had spa in the hotel.

is no spa in the hotel, although there is hairdresser salon which nobody use and we would prefer to stay

no spa for a 5 stars

we also liked it that there is a small spa - when the weather was a little chilly we enjoyed the steam bath

from the pools, spa and gym, there is not much to do

the spa could have been a bit more luxurious and friendly.

breakfast buffet excellent, very varied and fresh. spa massage top class.

the spa was an added bonus, with complimentary access to steam room and jacuzzi for whole family to

everything good except spa partially closed

facilities, gym and spa are of high quality

the spa pool was amazing. the breakfast was excellent.

is great, love the spa area, staff are all fantastic

as in you pay 1 price and should be able to use all of the facilities for free such as the spa and wellness

beside this, there are multiple shops nearby with good prices: spar and dino

the pools, aqua aerobics and spa were amazing

4 adult only swimming pool with spa facilities, gymnasium, minibar great breakfast.

spa was closed

less live music, spa pools closed and all inclusive so expensive now we went for breakfast only, ate and drank

hotel 4/5 stars in canaria & even spain

this is a proper adults-only escape elegant, calm, and blissfully quiet

we stayed on the ground floor which has a private balcony with beds in front of the pool

great beach view from the terrace, especially for breakfast

wifi, while generally very good, seemed to not reach the roof terrace most of the time

we loved the bungalow - comfy beds, spacious kitchen/living room, access onto grounds which are spacious and

drinkers and like to explore restaurants so didn’t think we’d make use of the all-in but the breakfast was

food was lovely good range and quality, you could eat all day - although sausages at breakfast were bad quality

two large pool areas - one very good for younger kids with lots of shallow water areas

is good inaf nathink was bad to us maybe parking but we was lucky find space straight away

there is nowhere to go or walk - somehow, you're then stuck in the hotel, but it also lacks a spa and therefore

to get pool towels from the reception area was a bit annoying - having to wait while other guests were

gym was small and very busy at the times i went, there wasn t enough equipment to go around

such a big tv in the room without netflix service ( that should be implemented ) ; outdoor gym facility busy

nice hotel overall, but two things made it stand out: the cakes at the buffet, and the crossfit gym

room was spacious and the bed very comfy

place, modern hotel with good facilities recently after renovation there is a gym and a small spa which allowed

lightning in the indoors bar area and restaurant was to bright and wasn t so cozy be be there

the wifi connection in the hotel is good but in the room is very weak.

kids club was fantastic , can’t fault the animation team , they were superb

for him it was something normal i've asked him about the spa and there was no spa

as a guest of the hotel you get access to the stark luxury gym, which is next door and has amazing facilities

only thing they didn't have gluten free bread at the breakfast

the hotel also provided access to the gym nearby

beds were comfy and pool areas lovely

apartments were well equipped including the kitchen

specially i like pool where kids under 16 are not allowed so you can enjoy peaceful moments

amenities are closed or not available (ie gym and adult only)

kitchen could be a bit better equipped

great facility for families with kids.

the hotel was great the staff are so friendly the bar are the best 5

gym facility very organised and great massage treatment options

the gym is great thanks

nice hotel with a nice pool

is fantastic, close to the yumbo center, great pool, serviceable gym, exceptionally nice staff, including

spa treatments were very

also bar staff member gian was always very friendly and always chatted very lovely person

find a quiet spot in tbe dunes if u wanna get away from everybody :) the food was nice, loved the breakfast,

and water should have to be free/gratis on the bar and other areas, because there are many kids

you should think about and for dinners the drinks to be free like in breakfasts and water should have to be

fab little bungalows, everything you need and gorgeous spa area

a few minor queries - no laundry service was a problem, there was no fridge in the room, and we did not like

breakfast finishing up at 10:30

the breakfast i did have was fantastic

wifi is free and great

com as they are too small and inferior compared to some other hotels with spa facilities

wasn t obvious how to find the spa, i forgot there was a spa until my last couple days but i couldn t find

the wifi worked well

adults only excellent

swimming pool and gym were also excellent facilities to avail of

the pool,the rooms,the restaurant and in particular the staff

one very small dislike, no area around pool for non smokers

a really relaxing place, lovely chilled music gently played by the pool

whilst still able to stay within the resort, we had to change in a toilet and use shower at the pool before

only thing we were a little disappointed with is the bar closes at 5pm

very friendly staff (all of them), good food, great pool area

wifi wasn t great (affected my work), refurbished rooms but no kettle or toaster

lady who serves at the pool bar is very lovely

no games, very few kids

pool was lovely and clean with available sunbeds all day and handy pool bar

the bar staff work so hard and clean and pick up glasses serve cocktails and ensure everyone gets a

hours for breakfast, lunch and dinner are comfortable (so no need to rush), and availability of snacks 24h is

the food was awful. especially the evening meals. the breakfast and lunch were bearable.

adults, food was very nice everyday all day, rooms were comfortable, clean and big, main swimming pool was big

the entertainment team were simply outstanding, my kids honestly loved them and they put their heart and soul

whrpool and spa with massage: friendly staff ud83dude18ud83dudc4d

spa area very very poor....only a jacuzzi with no hot water. lack of sauna and turk is bath

the breakfast selection was fantastic

much to do with kids or for kids

we had only breakfast and the food, choices, drinks, last but not least staff - exceptional

i had a couple of massages on the spa with sven

you can choose to spend time by one of the 2 out door pools or in the spa or even a short 10/15 min walk to

there is a gym and a spa and also an outdoor bar with lounging area which is stunning

spa / gym area quite small

the spa team (separate from the main hotel we re a bit

some smoke free tables in bar but right next to smoking tables

plenty of sun beds good experience in the a la carte restaurant and at breakfast

swimmingpool area is beautiful and comfortable

specially luciano) overall, clean premises (room, shower, corridors, reception hall, elevators, gym area, pool

a lot of people smoke cigarettes around the kids near the pool

the spa facilities are fantastic

wifi a bit slow and patchy. would be nice to have a jacuzzi or expanded spa.

clean, modern, nice bathroom, very comfy bed, good wifi, very pleasant and friendly staff especially michael

tiny details: the window in my bedroom was somehow not working and there was no wifi in the bedroom, which is

the best wifi-signal at the bedroom

plenty entertainment and pools for kids. food lovely and lots of choice. rooms all renovated.

pool towels, kettle, wifi, fridge (not just a deposit) no a/c

the pool bar offers a lot of tables where you can sit during the day and in the evening to watch the shows

bar closed early should be a seperate pool for kids too many people smoking around the pool area

really liked the layout of the hotel, a pool on each side of hotel, several other separate sun bathing areas,

spanish, french and german

can just suggest to raise the temperature of the water in the spa by one or two degrees

the siam spa and the treatments were exactly what i needed to relax and switch to holiday mode

spa & facilities are lovely, high standards

pools and spa were so nice that they clearly competed with the beach of maspalomas

was very good too with lots of different options , the room we stay was very great with swimming pool view,

particularly bar and reception staff

breakfast, cleanlieness

especially loved the pool area and the beautiful greenery throughout the property

seemed to always return from day tours in the one hour no food was available between lunch, snack bar and dinner

the roof top bar, jacuzzi and spa are lovely

the rooftop with the jacuzzis, the spa inside and the meals were wonderful

dealt impressingly well even with clients with difficult characters -nice, free of charge indoor spa area - we

husband couldn't use spa because the lift broken

food, super location really close to the beach, gym equipment, lovely indoor spa and rooftop terrace had great

the spa was excellent we had a couple massages and a facial very good and enjoyed it

loved the facilities (gorgeous and large pool area, beautiful dining space, comfortable rooms)

the cold water in the pool.

& large room, food & drinks, friendly animation team with a lot of activities - especially aqua gym was amazing

rooms' windows leads to the street or swimming pool and highway, so it is noisy

new gym! it's perfect

heated pool

every evening different artistic program organised, clean and nice outdoor swimming pools and bar

you have to pay for wifi

the mini golf was good fun, quite difficult

the spa breakfast was excellent

thallasso spa pool is something everyone should experience

spa and rooftop pool

the facilities in the gym/spa were excellent.

was perfect, the room was clean and spacious, shower was great, food was tasty and loads, great variety

excellent views even from the pool

think they have to improve the cleaning and spread the wifi signal better

pool was very cool, but it was only march, and oh leaving!!

we were happy that apartment have a kitchen with all the kitchenware you would need

all day pool, sauna till 00

good food quality for both breakfast and dinner

there were free sunbeds always available next to the pool and hotel bar was more price convenient than the

good view from the room and pool area

there were free sunbeds always available next to the pool and hotel bar was more price convenient than the

lights crooked, glass broken at restaurant entrance, socket with wiring exposed close to bar and not enough

so many kids... pool was wat too busy so we ended up using the spa for some peace and quiet.

spa pool

spa was incredible

i also loved the spa which is in the hotel but semi open with views of the sea and sun beds,with a heated pool

hotel with wonderful facilities, lots of green space, 4 heated swimming pools excellent for kids, lots of bed

big spacious apartment and nice rooms. pool & spa were a plus!

was a quiet location, but within walking distance of local shops and bars

noise from pool bar at night

hotel entertainment gym needs updating

was spacious and the kitchen had the necessary even a little coffee machine and kettle, the pool was not that

hotel shuttle bus collected us at the airport which we appreciated ,we will be booking again in the

too far from airport, i used as a transit hotel for one night only and it was great with a free shuttle to the

i ordered room service one night, it was rather quick but the quality was mediocre

free airport shuttle

room, swimming pool free shuttle bus to/ from airport.

everybody kinda goes their (windsurfing) way (: kitchen and badrooms are al working and fine

there is plenty of parking around

reccomend restaurant and their vines and paella), great warm coffee in the morning, in the kitchen everything

shared kitchen, also very clean with breakfast included consisting on cereal, biscuits, cake, fruits,

the kitchen is kept very clean and has all you need for cooking

the pool, the honesty bar and the rooms were comfortable

no wifi in rooms, only in shared area

and my friend stayed by the pool for half a day and almost no one else was there, so it felt very exlusive

location is near a golf course and one of the island's peaks, which has a restaurant, besides the one from the

the breakfast at the golf club right next to the hotel was amazing with a great view of the surroundings

room on the first day, would have liked a fresh bottle every day as we had to buy water from the spa ( short

no tea/ coffee making facilities in room. outdoor pool not heated.

nice garden, good wifi, good breakfast

breakfast was very good, nothing was too much trouble for staff

breakfast was incredible

move around since you cant do much there - the pool is very cold and is not heated - there is no spa as mentioned

lots of parking spots and beautiful grounds

too little space during breakfast; wifi only available in the central court and not in the rooms

very nice gardens and swimming pool, which make a very relaxing stay

can see and visit vegetable field), there is a nice terrace and a place for events with a round pool

location , nice ground floor room , good room amenities , good car parking , breakfast was fairly good

parking is easy at the hotel

poor wifi

so traffic can be a bit of a nightmare at end of the school day when the parents pick up their kids but just

swimming pool, breakfast and location

the spa was a bonus too

bed, fridge and kettle in the room, peace and quiet, plenty of outside space and seats, special offer evening

spa and pool area were a little shabby, needed a good clean and the furniture was old and needs

the nature, the perfume, the place, the history, the small spa very lovely

the pool and jacuzzi