rooms are very small and poorly cleaned it has dust everywhere, the pool is icy and the spa is not hot at all

when i asked for extra (2) got only one and the same one that they give at the swimming pool, small and not

and an odd and awkward shape and with kids jumping in you really had to watch them

parking lot inadequate to allow for event parking

could have given a free breakfast,. bigger parking lot, could have given a discount,

entrance directly from the parking

very clean,very good breakfast

breakfast was wonderful and there's a nice outdoor garden to sit in the morning

also, so many mosquitoes inside the room and the parking area

good breakfast, parking and silent place

spa facility was outstanding.

it is also across the street from le finlandais spa, highly recommended

water available everywhere - big parking lot, shuttle provided to go to the other side for the spa - lots of

the room is big, there s enough space to move around even with two families

we have to cross the street to get to the spa but no pedestrians crossing lines

we enjoyed the well kept pool and spa area every day

spa is very good too

the pool and spa area

cleanliness of the spa and pool in the basement

the pool was wonderful and the spa treatments across the driveway was amazing

the facility had everything, room service was great and we really loved the room.

was amazing, pool is decent and kids love it, staff is also helpfull, overall decent

comfy bed and linens, lovely crabtree & evelyn shower products, bar tender was super nice and fixed us up with

we ordered room service and the food was cold and expensive.

as stated before, no wifi, in the morning we were able to connect for few minutes and suddenly disconnected

nice local hotel, nicely decorated for christmas. spa lovely in winter. large rooms.

hotel but no indoor pool as advertised (spa only

location. gym was essentially a closet so was unable to workout.

nice atmosphere and property. free parking and a good breakfast included.

clean, quiet. good breakfast

spa wasn t working

if you're concerned about the security of the parking lot, no worries, as the hotel does offer steering-wheel

free parking and located just off the highway

coffee bar open at most times

new business hotel, comfortable rooms, friendly staff. good gym, free parking.

spa tub was very big, the jets worked perfectly

spa bath room

took the queen smoking with spa tub so it's to be expected you can see some wear and tear on the room

very grateful for free parking right in front of the room

took the queen smoking with spa tub so it's to be expected you can see some wear and tear on the room

had a problem in my room with the spa starting on it's own all night and making very loud noises, i tried

not a lot orf parking

sheets they were clean but they had hair everywhere didn t like that our window was facing the parking lot

not enough parking

the wifi public didn t work . you should put a code

but it had some problems in locking the door and there was an annoying noise coming from the kitchen (probably

bright room and i was upgraded to a spacious room that had a kitchen that i requested

the kitchen wasn't up to standard for me to use

the in-room kitchen disaster old and dirty

there was kitchen in the room which includes microwave, stove and refrigerator.

the water in the hot tub in the spa was toxic

spa experience was very basic at best. would not recommend the spa.

also, the hotel advertises spa & wellness services, but these are managed by an external company

if the room service can be available all night, that would be great.

gym, spa, pool and jacuzzi also great

had a spa that was never open that s why want to book that hotel

no room service.

internet and wifi connection is very bad...deciding factor for next time around

it's so convenient with a shuttle service that runs round the clock just minutes from the airport

location, possibility of late check out, cleanliness, room size

the customer experience (check in/out, cleanliness, airport shuttle) met my expectations

wifi did not connect to cellphone. manager gave us a discount to compensate.

as soon walked into the pool area my kids and wife coming paint about their eyes started to hurt

pool isn't that nice no breakfast buffet

the bed is really comfortable (soft mattress, if that's what you like) and the wifi was fast

downside is that the last photo (the one with the gym facility and spa) they posted on booking is very misleading

wifi was terrible!

close to airport, breaky included, close to airport and had a fridge. good wifi.

enjoyed the breakfast and the pickup from the airport and back to the airport the receptionist was very helpful

breakfast opened after we left

whirlpool spa was cold

pool a little cold but with the mix spa and pool it was ok

spa was great nice place near the airport

i specifically contact them to make sure the spa was functional

spa was broken. tv in bedroom did not work. a little bit dirtier than usual.

asked about the spa services and i was given a very vague response such as i need to take a shuttle - ok where

room service was great, spa bath in room

the facility has everything anyone could possibly want, a beautiful pool and spa area, beachfront, lake, canoes

great spa for relaxation

spa massages available in the hotel.

the swim spa was nice but a-little chilly

the spa was hard to find, the staff did not even know where it was

free wifi

noise, hygiene, people and kids hanging out in the entrance and at the lobby

was no bar or restaurant available

breakfast was not included, also the price is a little bit expensive.

room service was available

the slide the kids loved and the room was super clean and

wifi in room

shuttle service was very convenient. needed hotel for overnight stay.

kids running up and down halls well past 11pm, yelling

the room was nice and clean also the kitchen breakfast staff very helpfully

went to the bar and my husband and i had a total of 3 draft beer and with a 15% tip the bill was $55

breakfast buffet with fresh fruit and eggs, pool, clean and renovated rooms, friendly

the description of room indicated pool view but it was not. it was inthe back.

friendly staff , good parking !

the driveway and parking was not plowed

lights at all at the parking lot

parking was plentiful

wifi was great

didn t have time to use pool or spa but would def visit again

wifi signal was too poor

near a subway. free parking. comfortable beds.

no laundry

the room is huge for a family with 2 kids

breakfast at the bar felt short staff

the wifi was not stable.

there must have been a huge family event or kids sports team staying there

too close to the pool

the gym was great

love the kitchen appliances it was beautiful l like the hot buffet style breakfast it was great

a lot of chlorine in the swimming pool

rooms are big and comfortable with a lovely well-equipped kitchen, work area, and lounge area

i was able to check in earlier. kitchenette. clean. quite. gym. breakfast included

the swimming pool and sauna were equally amazing

the pool and spa are were very small

the bed were comfy and there was a pool and spa available. good tea and coffee facility.

on site gym..recommend swipe key entry as kids in using equipment. could pose safety risk

swimming pool

liked the room and the bed however the breakfast was a little unimaginative, but perhaps it was a covid measure

the view was so wonderful the staff are so good there is a great pool.

the swimming pool was closed for no reason (it did rain for a short while but was sunny later), the

excellent breakfast...great restaurant next door...excellent view of the river...

breakfast provided, beautiful surroundings on the water, historical learning opportunity, quiet,

the location was amazing with free parking.

the pool and spa was whit to much chlorine

my son enjoyed the pool!

he helped us with finding a luggage cart and a parking spot near a door

breakfast food area is way too small

being asked for more et and rides as if i was a taxi to many random people who walked around the parking lot

pool is small but refreshing, would be nice if the spa was warmer but being open to the pool i can understand

the sofa bed is not realy a bad . the kids slept on the floor.

pool is warm water and clean - great for an aqua workout or can use gym beside

wifi was working fine

kids loved the pool (small but heated

that the spa bath didn't work

the spa bathtub

modern and the spa bath

was very nice and spacious

room had a beautiful bathroom and an awesome spa tub

free parking was the icing on the cake

timings of the bar and restaurant are not ideal - ie if you arrive late or in the middle of the day, you can

easy parking and nice to have laundry facilities and filtered water

opposite the lobby, there is a nice bar and a small restaurant that serves dinner, with vegetarian options

good parking, easy to locate. good quality

front desk lady was very nice in greeting, spa tub was very nice

it had a nice spa bath.

mirrors on the ceiling and a spa bath in the room

clean and nice rooms for the price ~ the spa tub was much more updated than the photos i had seen online

spa was wonderful. room very clean

piscine, spa was good even if smaller than on pictures. it was clean.

spa was available to book and was very nice; good covid protocol

pool and spa are really beautiful, staff are very friendly and professional, the room was comfortable and

pool, sauna & jacuzzi; good breakfast

front desk people and the breakfast person did an excellent job of looking after their guests

a la carte breakfast, which is a good thing, except if you are in a hurry

it was very comfortable and pool area nice

location, facility, parking, staff very friendly staff in restaurant, house keeping and reception

it was nice to have a bar and restaurant right at the hotel

pool cleaness, breakfast

is close to parking, hotel close to coffee shop, convenience store and restaurant

there were half a dozen migrant workers playing music and drinking/partying in the parking lot, some in the

fireplace

the room was very clean, though the complimentary breakfast had limited options, everything was fresh and

room service took forever to get towels

kids running down hallways and it was very loud

t have a wine opener at the front desk, especially considering the fact that they serve wine for room service

disappointed with the pool and spa facilities

spa was smaller than expected.

did not deliver on spa reservation as promised

good sized room, the comfiest bed, a spa bath and an amazing toilet all made the experience great

the spa is amazing and the staff is very nice and helpful

was closed the restaurant the spa the bar sauna also charged $144

priced, no sauna or spa as stated

outside terrace is a bit close to a busy main road and i was surprised about the limited spa facilities

no pool. inability to control room temperature.

great lobby and bar/bartenders very nice gym great housekeeping

the spa bath was awesome

spa tub in the bathroom was fantastic. so much space in the room and bathroom. .

the spa bath and breakfast

spa bath was absolutely lovely , the room was very cozy and comfortable too

bathroom/ spa tub was awesome

spa quality soaps and lotion, huge full

the hotel does have a pool.

i'm always happy to leave a tip for room service, but when it's added automatically, and there's no room service

except water pressure in the shower and wifi was not all the time reliable and needed to be reset several times

quiet good wifi

we were traveling with a pet we were in a 'pet friendly' room we were told

room and gym was good, but they are a bit aged

the barest minimum, chocolates or small cookies in the room, real cream/milk in the fridge, free wifi

the gym is very good too with lots of equipment

wifi needs upgrade for a faster speed and availability

sadly, the spa was out of stock:(

the spa offers a complimentary treatment for tired legs and feet, truly rejuvenating

hotel was modern, new and very clean. the spa was 5 star experience.

gym well equipped and the hotel is in a great

carpet in the room had what seems to be pet pee stains