food was a little over priced and the 25 access fee per person to the spa was a spoiler to an otherwise

spa facilities, delicious cuisine, friendly, cheerful, warm & attentive staff

gym and spa are great and the food can't be faulted

a number of pools to use, excellent spa and gym

the spa was stunning and the beautician who did my facial was excellent

the gym and spa were also great

they put on a good entertainment schedule and the spa is good too

find very strange water is charged at 2,70 / 3,00 eur (depending on size) and some services like spa are not

if there was anything more than 5stars, gran melia palacio de isora resort & spa will definitely get it

need to go out to buy mineral water and the spa was not good

and the massage i had in the spa was the best i’ve ever had

pools were nice along with tennis court and spa was very nice

it has a gym, spa and evening shows

snack bar exceeded expectations with hot foods

heated pool was really good for kids and babies

spa and gym also a great

offered the use of the spa on the last day to shower before heading to airport

evening activities, food options, pool activities and the spa massages

loved the amenities, the food was good, and the spa was great

went for a massage at the spa which was divine, and the spa was very relaxing, and the gym is better equipped

the spa was in another building/hotel (which is not specified on the website) and was out of service

bonus free visit to the spa 5

for minor downsides: the spa area lacked lounge chairs, which was a bit disappointing

the interior of the hotel is spectacular with grand, spacious interiors and a nicely designed outdoor space

really enjoyed every part of my stay: wonderful and tidy room, comfortable bed, lovely swimming pools, tasty

only criticism is that we wanted to use the spa on the last day before coming home

there were no hooks in the bathroom for towels or our spa robe

spa could be better.

court, table tennis, gym and if you want to take care of yourself you can choose many options in spa (with

the sea view from the balcony was stunning excellent spa with a good range of massages superb outdoor pool area

for the last 5 years as a great place to chill out and backround music playing along with the spa awesome

the spa facilities were outstanding beautifully maintained, relaxing, and one of the highlights of

the spag bol & chicken tenders were cooked to perfection and had me in a chokehold

only little complaint was about the spa

rooms were spacious and beds super comfy

spa was a wonderful experience

hotel with spa and infinity pool

spa massage was not very good.

location is amazing and we do like the heated pool and spa area, you can spend the whole day just stay in hotel

spa complex, delicious food, great attitude

the gyms weights were too light , no machine for chest work out and the spa is not included

the spa treatments were top notch

my husband used spa and said it was great

and bedrooms beautiful swim up room was magnificent lovely relaxing time spent at this hotel nice spa highly

- wonderful pool temperatures never felt cold - spa is very nice - all the staff extremely helpful, professional

only thing is there s no spa specifically in the hotel.

the tennis court and spa facilities were out of use due to the second part of the hotel being refurbished

heated pool, great for kids

are 2 pools (and an infinity pool only for members), 3 restaurants, a bar, a solarium area and a gym with

kids loved the entertainment and claudia & gary were so good getting them involved

and chilled out would definitely recommend it to anyone looking for a little break, the thermal spa and treatments

i will definitely recommend this place for a relaxed go-away weekend (especially the spa facilities)

fortunately, the spa centre was just opposite our villa and we enjoyed using its facilities daily

spa was really amazing and clean

far the best place i have ever stayed, everything you can ask for in a place , a private pool , spa and gorgeous

spa is closed for 2 days per week and the team here are not always as great as the rest of the team

the staff were really nice, the gym was awesome, and we had an amazing stay overall

the bar was a bit over expensive

) to the service we received at the bar and restaurant

breakfast was great - massive amount of options

the lady at the spa was lovely and extremely helpful and accommodating

the spa was a haven of relaxation, and the infinity pools were perfect for watching the sunset in

villa with spacious rooms and beautiful terrace with private pool

spa facilities are amazing and the massages are to die

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great (with the lovely marina) the

enjoyed every moment and to not say least the spa treatments/ facilities are worth every penny

the spa was incredible and we did a sports massage and also a mother to be massage - both treatments

the spa was exceptional as were the treatments

i highly recommend to visit spa and to get deep tissue massage from carmin

spa treatments were excellent

i also wish that someone would have told me in advance the spa was closed and maresia too

everything. the spa and pool are my favourite

the trash bins are hard to find and not enough in the spacious room like this one

we had a relaxing afternoon in the spa and wellness centre

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

use some digitalization for booking tables at the restaurants, haircuts and massages at the spa center

spa area very small

were rude, spa facilities were awful, we spent all out time in the hotel next door - sheraton, which had a

the spa facilities were rather poor. wouldn t recommend if you want this type of holiday.

receptionist, bed covers not changed with hair still there, and poor communications of how the spa facility

was surprised that sauna and spa area pools were not included in already high price of the room

the spa was closed

hotel staff and spa exceeded our expectations

the spa is overpriced and did not match expectations

spa and pool area and closeness to la caleta.

- plenty of sunbeds around the two good-sized pools - room and communal areas were very clean - spa treatments

only small downside was the spa opening hours it opened at 10 am and closed at 6 pm, which felt a bit late

booked this hotel as it had spa facilities so in the event of a rainy day we could use it

the indoor pool and spa was closed and that was the main reason for booking that hotel.

all was perfect but one could see the issues: - suspended ceiling in spa area was loterally moving

there was, what looked to be a well stocked gym and spa with plenty of beauty treatments on offer at a good

whole hotel gives you everything you need, beach, pools, gym, spa and enough restaurants

spa still closed ( covid ) but offering massages one of the best massages i have had

spa closed people booking sunbeds from 7am so limited availability when you tried to get a bed

at check in was resolved with a bottle of cava and a late check out which was very much appreciated but the

breakfast was good and varied.

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

tasty breakfast

wifi had frequent disruptions and the tv wasn't working.

breakfast was delicious and varied enough each day

wife has a spa treatment and was disappointed with the facilities - not really up to the standard of the rest

helpful friendly staff, great facilities spa gym

spa treatment was amazing

spa treatments very expensive

wanted to use the beauty/spa facilities to get a facial but unfortunately they were closed for two days of our

loved the pool, spa and bar to watch the sunset

the spa is also incredible

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

the spa was also stunning

to covid restrictions the spa was very limited for use, that is my only complaint but that is not the fault of

the spa was amazing and very reasonably priced- we had three treatments each

spa and persian restaurant

pool beds were surprisingly comfy, and spa treatments were

the pool and the spa was great. the views from the property were amazing

could improve spa (very small)

the spa is missing a trick as we would have stayed all day but felt there was no drinks service ( you

spa and staff there were brilliant

views, gorgeous decor & architecture, full of charm, great evening entertainment, amazing spa and

have to pay to use the spa, totally understand paying extra to have treatments etc but just to access the spa

didn't use the spa or any of the other facilities

we also enjoyed the spa a lot

the spa was closed due to refurbishment, but nothing to complain about.

great spa facilities with huge variety of treatments

only gripe i would have is that you recommend that the entry to the spa should be free it costs 20

spa experience when checking in for our treatments was not user friendly.

they told us we had to book the a la carte restaurant but did not tell us we had to book the spa

spa was closed

spa is fantastic. best sun bed policy i have ever witnessed.

spa is amazing, breakfast superb, rooms massive and fab bathrooms extremely clean - defiantly will

naturist pool, no spa included in room price

thoroughly enjoyed the massage i had in the spa too

entering spa disabled access non existent

senses package exceptional value not to be missed outstanding gym excellent spa facilities very friendly staff

excellent service from spanish david in public relations who is a credit to the hotel

spa dispointing steam and sauna were not in operation and no disabled access

pools, for families with kids it's the perfect place, the spa is perfect for having a family 60mn session

the spa facilities were on point as were the staff in that area

spa was amazing, the restaurant donnaire was outstanding and the rooms were very comfortable and

our bedroom was very clean and spacious

there are basketball court, soccer field, mini golf, spa /family spa and also adult only areas, including adult

we don't usually do all inclusive but did as the spa was not open and it was very good

spa was closed because of covid.

spa closed due to covid

facilities: the hotel is great, provided with swimming polls, small gym (open 24/24), spa (extra price),

the restaurant area for breakfast and dinner is well too noisy and crowded, spa for this hotel is at extra

room and bathroom quite small compared to other places at this price. spa not very large either.

shares most facilities (spa gym evening restaurants) with a massive child friendly iberostar anthelia

location and very quiet and private setting, excellent breakfast and some nice treats served throughout the day

lunch menu didn't offer any lite snacks for the pool bar which was a shame, otherwise, everything was

shares most facilities (spa gym evening restaurants) with a massive child friendly iberostar anthelia

the wifi didn't work in our room, my wife said the massage at the onsite spa was

friendly, love everything about this hotel,from breakfast to pools to room to mini club for the kids

you don't like kids then don't come here - lots of little ones about and so can be noisy

small insects in kitchen and bathroom, although dealt with swiftly when reported

snack bar closes at 3:30pm

the location is fantastic and the facilities are very good with multiple pools, a rooftop, a spa and a gym plus

we could not get into the spa because there was no one there and we were looking for an employee for a long

facilities very limited, spa closed, very noisy at night until midnight (karaoke bar across the

breakfast not up to much

property is located at about 10 minutes stroll from the beach, and 5 minutes from the parking where the weekly

spa was fantastic

access to prom/beach, private car park was useful, shower was excellent, bed very comfortable, spa treatments

the spa was incredible, i got an amazing massage and the thermal suite was divine

i did not use the spa but my friend did and she said it too was very good, she had a lovely manicure and pedicure

sunbeds were reserved every morning at 7 or 8 by guests and no one cared the spa was very small but cost like

the spa was absolutely

spa option was super, had a fantastic facial, best yet

wonderful that it is adults only

a great hotel, mostly friendly staff, quiet (no kids running around), excellent and abundant breakfast, outstanding

nice not to have kids around

they always had a smile to spare even when it got hectic

the pool, the spa was great

very nice spa for massage and facials etc which was a surprise

i used the spa once for a happymum massage and it was very relaxing

spa zone is another great experience- i was impressed by massage , they gave me a good offer on it

restaurants nearby - courtesy room - overall comfort - other activities such as yoga club, gym, spa etc

pool is nice and clean and it was very nice you have the opportunity to work out in the gym at the resort which

was poor & we had issues with the wifi all week only to resolve this issue on our last day

good room size and amenities (silver apartment) kids pool and normal pool were good size with lifeguard and

all inclusive was a dream we had drinks buy the pool most days

the spa was out of this world

swimming pool area is spacious and has enough sun beds and nice restaurant for afternoon snacks/drinks

i used the spa and that was lovely i had a massage and it s been one of the best i ve had

poor communication between spa and the front desk

spa is enjoyable and the food is good

location was great. the property was nice and the spa was fabulous

the spa massage was excellent service in the restaurant was excellent

spa was great, entertainment was really good.

there is a nice spa in the hotel and you can also borrow a car just at the reception, hotel evening program

weren t included so you had to put a deposit and pay for use of towels, irons, safe keys, spa etc so this adds

however, there is a new spa being constructed and so i would request a quiet room if possible

would be good to have more seafood and to have good spa service would be the best.

the spa booking was hit and miss. we couldn t get clear info on the treatments.

i liked the location, the new spa and breakfast.

indoor thermal spa was fantastic, we used it during a rain shower

the spa is simply incredible, the massage is simply one of the best in life

games, gym and the spa - we spent an afternoon in the spa and sauna

i also used the spa and gym, the views while working out ud83dude0d i actually want to come back to tenerife

spa experience could be much better

the spa was excellent and massages/masseuse's were fabulous ( ava in particular

need refurbished outside space given as priority to smokers area around adult spa should be nonsmoking and area

you are allowed to smoke on your balcony and front of the hotel,but not around the pool

be more variety for children as my eldest is a fussy eater and there wasn't a great selection for kids

and there is always something for the kids to

food was good, pool area great

there was no spa and there was no info about it on the website

the spa was not available during our stay, which was a bit disappointing

we had dinner there and was very good, breakfast was good also, staff very gentle

private parking

you will find a parking there and some area for spending time (like swimming pool)

wine list could include more canarian wines in the spa no chance to relax: too loud , bellow average quality

staff were very friendly, the pools and spa were great and the room was always clean and made ready for me

g nobody explained that we have to get a special card at the reception and bring it to the spa in order to

loved the restaurant such a good variety of food and pool area lovely

our room was located in front of the pool so it made it super easy for us to go the pool and back to the room

spa area was also decent but could have been opened a bit longer in the evening

the spa was also great and showed a wonderful view of the coast

the spa area is a bit dated.

nice spa pool

we did some sightseeing, made use of the hotel's spa and had a lovely dinner there

the spa and gym are part of the package and are a very nice treat

the hotel is clean with a really nice spa and i recommend using at least one option of massage - they are

spa could open a little later

is an excellent mountain spa hotel with great staff who make it special

location, lovely large room, food excellent and reasonably priced, lovely spa facilities, helpful

brilliant location very clean friendly staff fantastic spa and pool areas loved it

one back and upgrade my room staff very helpful and spa was

cleanliness. lovely spa and new infinity pool

spa facilities are exceptional ,and the adults only infinity pool is such an oasis

the nail in spa was really expensive and poor quality

good location close to the sea front, spacious rooms, nice swimming pools and sun terrace

pool area great, spa fantastic, mediocre massage

way the spa works isn t great as a member of staff needs to unlock the door to let you into the pool area

be nice to have the spa open a bit later in the evenings

spa lots of things wasn't working

service was non existant in the spa and generally reception were stand offish

dated look on the outside, you ll find clean and modern rooms, a fantastic pool, onsite spa (with a more than

was my birthday and they put a bottle of cava in my room with a birthday message and a spa entry

great location,helpful staf,f spotlessly clean, onsite parking

very clean hotel, big room with balcony and great sea view. free parking nearby.

it doesnt have spa and neither heated swimming pool during the winter

spa and rest of pools to be open especially when hot outside

very nice stay not all pools and spa were open but due to covid not hotel fault other than that amazing stay

entertaiment round pool was good

staff, kids clubs, adults activities, bars and swimming pools

the spa was fantastic

make sure you book the spa ahead

enjoyed the relaxing spa facilities

fantastic food & spa facilities which was great after a long day hiking

the spa is great, with a sauna and a jacuzzi

wanted to have a massage but their 'spa place' never seemed to be open even though the opening times say 10am-

swimming pool was very clean and well maintained

we were on the top floor hence our wifi connection was a bit weak

young solo travellers - seems to cater almost exclusively to elderly couples and families with kids

this hotel is pet friendly, we visited it with our jack russell

fitness centre never seemed to be open and the pools were overcrowded with children

the breakfast is always excellent both for kids and adults

breakfast 10e which was really good

to everyone from the greeting we received on arrival at reception to the cheerful bar staff , the pool attendants

great entertainment on every night to kids and adults even in these quiet covid

spa and the food

helpful staff lovely pools spa gym etc

hotel was lovely and clean, pool was nice and warm and spa was amazing.

room was very clean and organized, pool area great (one pool is heated), massages in spa were very professional

only the gym was free , for the steam and any spa service you need to pay > 15 euros

the resort had everything like a supermarket, restaurant, spa , play areas for kids around the resort main pool

all facilities they have starting with a gym with a nice view, yeah you read it right, finishing spa and food

pools great. enough sun beds. gym satisfactory. spa good. food plentiful.

lovely, bar great, breakfast buffet brilliant, spa amazing and staff were fantastic

the spa was lovely and claudia was excellent

the spa was wonderful

our club room (with spa upgrade) was fabulous

hotel with great facilities, you do have to pay extra for everything like pool towels, wifi, spa etc

spa time! till 1800!

especially the spa and rooftop terrace

no spa facilities e.g. steam room etc

hotel with great roof top bar and infinity pools with the spa treatment centre

the spa was excellent and so were the meals

new comfy sunbeds were great right next to the spa pool

the spa on the last floor is also good value for money, considering the alternative is to have a

room was very good, comfy bed, food excellent lots of choice, cleaners very helpful, enjoyed the spa not much

the spa the location

spa facilities are amazing, i had a lovely relaxing massage by the gentleman there, and got my hair

staff, deluxe lounge, food, everything. the spa was lovely too

the cost of the spa was not related when checking in or booking

rooms were very spacious with balcony with street and sea view

fact that you had to pay to use the spa area, considering i paid for a 5* accommodation, that should be included

s was almost perfect except quality of spa services

expensive for drinks. spa facilities extra/ i.e. use of turkish baths,steam room etc.

borderline hostility from spa receptionist

s very modern and has a great spa feel to it

but overall, the rooms are spacious and well kept; there are renovations in place to install a spa and fitness

the outside area was quiet, there is a pool bar where you can have lunch and you could always get a sun bed

the outside area was quiet, there is a pool bar where you can have lunch and you could always get a sun bed

modern design of the hotel and the rooms, pool area, calmness, cocktails and snacks were also good

we had massages in the spa and that were great and the pool bar was also quite nice

we didn't have breakfast so i can't comment on that, but the pool bar had basic food (sandwiches, burgers,

great staff at the pool bar always good vibes

a great pool bar with the best cocktails and an amazing crew

theme throughout the hotel with an incredibly large and beautiful swimming pool (water temp could be a bit warmer

if necessary, in a neighboring building, a paid laundry, 5 euros for washing, 4 euros for drying

wifi in the room is not free and needs to be

stated adults only hotel ,this was not the case as 13 year old were staying with parents

great price, lovely staff, great sized clean rooms and lovely rooftop pool area

had to pay for wifi

the volcano situation is great and facilities are great rooms are lovely food is great love the spa pool area

really friendly staff. great facilities including the spa area

the spa was also closed on our trip and the towel system at the pool could be better

indoor pool, spa and infinity pool were extras which we hadn't realized at time of booking but other than that

heated jacuzzi pool was great, gym and spa also good

initially it was cold in the rooms. the spa area is tiny and is located in a separate building.

the location of their spa is rather strange - one has to go outside to reach it

spa was nice but really just sauna and changing facilities basic and very small

the spa was disappointing as the water was cool and the saunas were only male or female

+nice kids

we also visited the spa which was lovely and clean and well worth the money for the spa circuit

spa and we could have more towels available.

maybe christmas day spa could be open earlier than 3pm as went for a steam room as a treat as its 20 each

there is a health spa and we all had fantastic massages, and there is a stunning gym with beautiful views over

i had a spa appointment booked, but i chose not to continue because the welcome didn t feel very pleasant

first, the spa is extremely small

gym/spa didn't open until 10am and closed for lunch

spa is bad

prices at the spa felt a touch heavy

to the covid restrictions we missed out on the spa facilities this hotel offers, which was a little disappointing

tommy and the bar staff are fab

friendly staff - spotless property with nice pool breakfast bar - highly recommend

staff exceptionally helpful bar staff very friendly and created a great atmosphere spotless could not fault this

rooms are very good size and have tv with 4 english channels, kitchen with fridge, cooker, microwave, kettle

large apartment, with massive balcony and well equipped kitchen

waiting time for check in and out and the spa was not included in the price.

the room was beautiful, i loved the spa and the pool

spa pool jets excellent for joints

staff were exceptionally friendly, let us use the towels and spa showers after check out

of the hotel staff from the reception, bar, concierge, waiters/ waitresses, housekeeping & the spa staff are

the spa is located in a neighboring hotel with a direct access and requires an extra fee

it has a massive swimming pool and very good spa facilities

disappointed that the advertised (in hotel) beach bar was closed, and that the public spaces aren t maintained

no spa in the hotel

good location with parking

i know spain has some rules to not smoke on the balcony but terrace is not a balcony

spa treatment was class

plus their day spa is heaven

the spa is dated . some of the guests were chav.

the room, a good size, spa bath and an exceptionally comfortable huge bed

the small spa area/jacuzzi didn't appear to be open

fresh ( the poached eggs were perfect every time) although we didnt use them, the pool area and gym were good

couldn't get wifi working in the bedroom, good in hallway.

pool on the roof was so nice, dry peaceful and relaxing

(c) the reception bar area seems very under-used

had a lot of facilities, shops, swimming pools, bars, spa and others

room and hotel, friendly and very kind staff, nice swimming pool and spa (i recommend a massage), good food

excellent facilities, spa bath and walk in shower , walk in closet with loads of storage

spa facilities- jacuzzi and sauna pools dinner was great- different everyday

lovely staff, 5 pools- 2 adult only, 1 rooftop, spa with treatments, great food, drink and

book a treatment at the spa after trying a few times so i just left it in the end

views, food, staff, comfort, special touches,spa facilities, bike hire and luxurious

- 15 or 30 minute walk the the two nicer beaches - spa area closes at 6pm

spa area was not something to write home about

the breakfast was excellent and the lunch at the pool bar was

staff, large selection of food choice both breakfast and evening meal, good gym facilities, great spa pool and

robe and slippers in my room, felt like i was staying in a luxury spa hotel, spa amenities available if you

2 lovely swimming pools and a spa pool

the only cons is that the spa was closed at weekends and it was not clearly said on the web information

booked this hotel as i wanted a solo spa break/some peace and quiet

there is also a relaxation spa with is a great addition

spa use is not included

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

the spa and restaurant will open in a couple of weeks and i wish i could have tried that

& rice was overly salty and too dry like it overstayed it's welcome in the oven) dirty swimming pool (maybe just