didn t advertise that pools were not available.

there was also enough parking for everyone

the room was clean, wifi worked well, and the location made it easy to get around

luckily, wifi was adequate enough that i could watch youtube on my laptop

making so much noise , nocking on my door and my other family door, screaming, running on the parking lot , at

the lighting in the room was awesome and so was the ability to have a spa tub

reserved a room with a spa tub and water was lukewarm never got hot

spa bath seemed bigger than the picture which was very great

the spa and water was comfortable

had paid for a room with a spa tub and too my surprise i got a room that was under construction and had no

i was disappointed to see the spa all full of green mold ud83eudd22

spa wasn t ready. room had left over food from last guest. not accurate w price and room

friendly staff, clean and good breakfast..

wifi

the rooms were clean except for the first room on the floor that was pet friendly and had pet hair all over it

and spa

the spa was dirty

pool and spa well maintained

pool area was small, but clean

breakfast was very good with hot food items to choose from

no wifi

small parking structure.

swimming pool

for example, the alarm clock was completely broken, the wifi was agonizingly slow, some of the drawers were

easy parking and clean rooms

everything the spa and excellent bed

the spa bath the nice soft bed everything was amazing

the spa tub and the front desk male was really nice.

the spray for the spa tub did not work but overall those are minor issues that we can work through

the spa jacuzzi and the rooms were up todate

i had payed for a spa bath room and the room they assigned me to didn t have one

very low water pressure, spa tub didn't work, had been given another room

thought it had a spa bath but it didn t

pool right outside our room

i noticed the manager walking around smoking near my window

i wish i had the 1st floor and closer to the pool.. its ok though...

the laundry and the continental breakfast

even the breakfast was good the area was clean and close to all the places i came to see the kids enjoyed the

also great to have a laundry room in the building

gave us a room that had a bunch of kids above us and keep us up half the night running back and forth call the

spa was closed

from check in to the young men who staff the bistro bar in the morning for breakfast, everyone was super friendly

with shuttle service to cruise port so we didn’t have to uber

the only downside was the attitude of one of the women working at the bar, who was rude and unpleasant

night we also couldnt deny the fact that upstairs there was also lot of noise, sounded more like kids running

pool and spa were clean and the maids did a great job

room was not upgraded, bad fridge and baseboards cracked, ripped curtains, spa was out of order, no hot water

the jacuzzi/spa was nice but

spa was down our entire stay

the last 7 years and i am pretty knowledgeable on pricing, deposits, booking options, parking, spa treatments,

the heated spa and breakfast

spa issues

spa was over crowded with children since pool was freezing

free parking

the registration staff were wonderful. the room was comfortable and the pool was refreshing.

to this wuhan virus, the pool, spa and restaurant were not open to the public

very homey super comfortable bed loved the room spa was amazing

were cockroaches in the hotel room, no laundry area or vending machines

having kids tv is needed for some entertainment

and the bedroom was in the back with a separating door for those that want to separate from their kids or other

we loved the lobby, pool, breakfast and happy hour

it was nice being able to put the kids to bed and close the door while still being able to have conversation

breakfast was delicious!!

breakfast could have been longer

and staff were friendly facilities clean(gym)

the pool and spa area was awesome

is a beautiful hotel, incredible amenities and an awesome pool, spa and splash pad

the spa was open for guests until 11, and amber waves was awesome!

kids loved the pool area as well as gym

need to make it easier to use credit and debit cards to use laundry

room with the spa tub is the only 1 i've stayed at so far at this hotel, but let me tell you, that room is nice

they had free wifi and free parking which was nice

only saw that people from the main telegraph street can come into the underground parking lot which was little

place feels new, staff was very helpful in accommodating parking for our small trailer

rooms are very clean, everything is new, parking feels very secure, mini fridge in room

they have rooms with spa tubs, too

i requested a jacuzzi/spa room and they said in email they would provide and then later when it was too late

the location was great, the spa tub was amazing and bed was comfortable. it was clean.

the bed was sturdy, the spa tub was relaxing

the spa in the room and the tv

the spa tub was just what we needed to relax and enjoy our time

i love their jacuzzi hot tub spa rooms very nice and spacious

staff,upgraded me spa tub room,which is what i initially booked.

the air conditioning was broken along with elevator pool was horrible

it was clean and there was plenty of parking space and staff was friendly

spa was nice

the staff turned on the heater in the spa it was great

spa was discoloured, and no hot chocolate available

spa was half full and cold, no mention at check-in when asked front desk for towels

with good weather going to waste , no notes made on website during booking, and bath was old spa with part

the spa tub.

i like the spa tub in the room, the size of the bed, and the standing shower.

jets on the spa didn't fully work.

the light switch in the bathroom turned on the light over the spa which was next to the bed

spa tub in the room

spa was disgusting ended up cleaning it and not using

wife and i stay in the spa room every weekend and we always enjoy ourselves

the management and spa were great!

the king suite with the spa in the room was neat and the room was nice and spacious.

the idea of the spa tub is cool, but it was small and odd shaped