reserved a room with a spa tub and water was lukewarm never got hot

had paid for a room with a spa tub and too my surprise i got a room that was under construction and had no

requested 2 extra towels because i had the spa room and was told by staff, they only give 2 towels a day per

spa in the room and the shower was amazing bed was super comfortable and pillows were the most

the spa and water was comfortable

spa wasn t ready. room had left over food from last guest. not accurate w price and room

i was disappointed to see the spa all full of green mold ud83eudd22

hotel location, pet friendly, good breakfast

it's in a nice area it's by everything it's a lot of eating places around you can also get room service i'm at

my kids loved it, i wasn't a huge fan, but it worked

wifi is terrible

room was big, didn't notice room odor and parking was okay

my room with two queen bed, big screen television, wifi, microwave, refrigerator

wifi is not good

the hotel advertising had a big swimming pool but would be surprised to see that actually it s too small and

spa was closed

i also enjoyed a couple hours by the pool to unwind

they offer a complimentary shuttle service

had to pay for parking lots of kids so could not use the pool breakfast was not included

the laundry room was closed due to water damage caused by a broken washer

very low water pressure, spa tub didn't work, had been given another room

thought it had a spa bath but it didn t

i had payed for a spa bath room and the room they assigned me to didn t have one

smoking rooms ,pet friendly

they also are very pet friendly which is such a nice thing as i am able to bring my best friend along without

small parking structure.

non smoking

if they had a swim pool for the kid's

swimming pool

the smoking room that i did not order (i don't smoke

gave us a room that had a bunch of kids above us and keep us up half the night running back and forth call the

a refrigerator and microwave in the room that made things nicer when traveling with very young kids

had an amazingly comfortable stay with my kids and parents. super close to knotts berry farm.

breakfast and pool and jacuzzi should have been advertised as closed online before booking

only issue was the laundry facility

and spa

pool and spa well maintained

the spa was dirty

the breakfast was really good and they had a good variety. the staff was really nice and polite.

breakfast was very good with hot food items to choose from

the spa jacuzzi and the rooms were up todate

not a spa tub as advertised

the spa bath the nice soft bed everything was amazing

the spa tube and the room was beautiful and clean.

the large spa bathtub

is a beautiful hotel, incredible amenities and an awesome pool, spa and splash pad

the pool and spa area was awesome

the spa was open for guests until 11, and amber waves was awesome!

only cons being pricey parking, and the gym could be better

need to make it easier to use credit and debit cards to use laundry

breakfast, room, and location

nice sized rooms, good breakfast and lovely pool area. beds were of a high standard.

great rooms, nice breakfast

thought for the price the hotel was perfect it has a lot of amenities, pool, free parking, wifi,

the wifi was not of good quality, a bit of a boring location.

to this wuhan virus, the pool, spa and restaurant were not open to the public

very homey super comfortable bed loved the room spa was amazing

that pool was closed but with covid understandable

wifi did not work at all

second day we asked for room service but never received our towels when we came back and also the housekeeper

the jacuzzi/spa was nice but

room was not upgraded, bad fridge and baseboards cracked, ripped curtains, spa was out of order, no hot water

spa was down our entire stay

the last 7 years and i am pretty knowledgeable on pricing, deposits, booking options, parking, spa treatments,

pool and spa were clean and the maids did a great job

very disappointed that the spa does not get warmed up until after 4pm

spa was discoloured, and no hot chocolate available

the staff turned on the heater in the spa it was great

spa was nice

with good weather going to waste , no notes made on website during booking, and bath was old spa with part

spa issues

spa was over crowded with children since pool was freezing

the heated spa and breakfast

the registration staff were wonderful. the room was comfortable and the pool was refreshing.

very nice, offered cookies at checkin to the kids and offered extra towels/shampoo/conditioner when we needed

tv was broken in the spa tub rental

the spa tub was a good bonus and reason i booked .

the management and spa were great!

the idea of the spa tub is cool, but it was small and odd shaped

spa tub

the spa bath faucet had a leak

the spa bath was clean and in working order

the spa tub.

is kind of ghetto but i'm from long beach so i know was sup i would stay here again because spa was fun and it

i like the spa and the location of this hotel everything was close by