spa wasn t ready. room had left over food from last guest. not accurate w price and room

i was disappointed to see the spa all full of green mold ud83eudd22

i understand not having it working if we had a pool, but it was just a small tub hidden in the back of the

pet area wasn t clean and the rooms assigned for pets 3 floor it needs more care and maintenance,

wifi did not work

the spa and water was comfortable

spa in the room and the shower was amazing bed was super comfortable and pillows were the most

the lighting in the room was awesome and so was the ability to have a spa tub

i loved the spa bath

had paid for a room with a spa tub and too my surprise i got a room that was under construction and had no

wifi is terrible

room was big, didn't notice room odor and parking was okay

my room with two queen bed, big screen television, wifi, microwave, refrigerator

wifi is not good

the hotel advertising had a big swimming pool but would be surprised to see that actually it s too small and

the area was clean and close to all the places i came to see the kids enjoyed the beautiful clean pool wow i'm

felt safe while staying with 3 kids

any help i needed was promptly given from coins for the laundry to towels at night or help with tv

only issue was the laundry facility

patio with bbq laundry room pool breakfast

the pool and spa area was awesome

is a beautiful hotel, incredible amenities and an awesome pool, spa and splash pad

the spa was open for guests until 11, and amber waves was awesome!

staff, great pool and jacoozi,fittness center was awesome

also, didn't care too much for the pasta dish from room service

spa was closed

fact it was close to restaurants and that it had a comfortable guest area and nice clean pool

shuttle van and a large suv were parked in the only area were you could unload luggage in the rain

airport shuttle was very convenient

comfort and very clean. extremely courteous and wonderful bar and eating area.

to this wuhan virus, the pool, spa and restaurant were not open to the public

very homey super comfortable bed loved the room spa was amazing

breakfast isn't included

pool was not open!

it was really cold and the heater was not working my kids got really sick after that date.

very disappointed that the spa does not get warmed up until after 4pm

spa was nice

spa was discoloured, and no hot chocolate available

with good weather going to waste , no notes made on website during booking, and bath was old spa with part

spa was half full and cold, no mention at check-in when asked front desk for towels

spa tub

wife and i stay in the spa room every weekend and we always enjoy ourselves

spa was disgusting ended up cleaning it and not using

the spa tub was a good bonus and reason i booked .

the idea of the spa tub is cool, but it was small and odd shaped

spa was down our entire stay

room was not upgraded, bad fridge and baseboards cracked, ripped curtains, spa was out of order, no hot water

the jacuzzi/spa was nice but

the last 7 years and i am pretty knowledgeable on pricing, deposits, booking options, parking, spa treatments,

pool and spa were clean and the maids did a great job

the spa was dirty

pool and spa well maintained

and spa

breakfast was poor, just basic. bed is comfortable. laundry service available.

the wifi was great

the heated spa and breakfast

spa was over crowded with children since pool was freezing

spa issues

how courteous the staff was. i loved that the pool was open

breakfast was great, my kids loved the eggs, bacon, waffle and yogurt selections

breakfast was great for everyone to find something they liked

location. staff very friendly, great breakfast. just an easy experience.

free wifi only available to honors members.

came to visit our kids

they didn't disclose the pool was closed and no true hot breakfast .

very low water pressure, spa tub didn't work, had been given another room

thought it had a spa bath but it didn t

i had payed for a spa bath room and the room they assigned me to didn t have one

plenty of parking available, staff was accommodating

also, the pool and laundry machines didn't work or closed down

the room was very big and decorated very tastefully and the spa tub was amazing

spa tub was not working how it should

i'll be trying their spa bath room next time

it had a pool but no spa or jacuzzi

instructions for spa

i ask for a non smoking room but the smell

weak wifi connection, you can barely get connection in the room where i was, the tv kept turning off

small parking structure.

harms they have free breakfast they have tablets for the kids so they want be on ur phone free wifi local stores

clerk did not give me the pass word for wifi