booked room with spa bath with jets and the jets did not work

the spa bath faucet had a leak

i loved the spa bathtub with jets

is kind of ghetto but i'm from long beach so i know was sup i would stay here again because spa was fun and it

was off in this area sheets were dirty spa was dirty towels were dirty and overall felt like we got ripped off

location convenient, price was great for spa tub.

nice spa tub

spa bath was really nice

the rooms are clean and the spa jets worked well

location the spa size of the room

the spa bath was fairly big size for two maybe even three

descent customer service, spa is the room.

i said well you should update this is false adveristment also the rooms online show nice big with spa inside he

a little bit more selection for breakfast

the breakfast was continental which is fine, but could have added more fruit.

loved the location,the staff at check in was polite and helpful,the pool and spa where right outside my

a large vehicle, the parking can be difficult for any vehicle the pool was not clean, and the spa was not working

the outdoor spa was cold and my room had no fridge or microwave

also spa was broken which was one of the reasons i had booked

pool and spa were dirty. it look like it hadn't been clean in awhile.

very clean and modern. i loved the pool and spa area. wasn t expecting saunas. very nice.

spa facility was dirty and funky smelling like it hadn t been cleaned in months very

there s a killer spa and a roof for partying

there wasn't a hotel kitchen/bar.

i didn't take advantage of the sauna, steam room, hot tub or pool, but did take note of how everything was

i just felt the pool & spa needed upgrade and to be cleaned. spa was very dirty at 9am

was great, from the accommodations to the bed in my room, the pool/ spa was amazing and the food at their brunch

it makes things confusing and very frustrating for kids

great gym and pool

no room service

there's never enough towels there's dirty sheets and one time i rented tub didn't work but the spa didn't

sheets hair in the sheets pillowcase not enough towels no soap no toilet paper and i had a spa one time the

free parking close to room, very spacious room and fresh decor, massive spa tub, plenty of lights with many

the room didn't have any washclothes only towels and no wifi

only thing i wished they provided was wifi

the bar pool hours were too limited. the halo bar should be open until at least 11pm.

so many restaurants/ bar inside to choose from as well

pool was very nice

there is a very nice coffee bar in the lobby. the hotel is near the convention center.

lobby, pool, and room were all great!

the room was spacious and i enjoyed the large spa tub.

the spa tub and the cleanliness of the room.

the spa bath

the spa tub rooms were expensive

not enough towels especially when there s a spa tub.

outdoor area with fireplace and pool/spa very nice

the spa and pool were nice. location was good for our trip.

lotion and soap were not replaced the next day, the pool/spa consistently said it was closed (although the signs

the size was also very nice with a small kitchen area, it was a very nice

breakfast was great and the staff attending to it was excellent in fact the entire staff was

sommelier tours pop-up cafes with living windows themed around the sea or wartime stories spa areas with

weren t informed of the facility charge , which includes wi-fi/gym usage, this came as a surprise on

room service breakfast, and everything was delicious except the hashbrowns

i was inadvertently double charged for a pet cleaning fee it was resolved instantly upon check out

for the use of the wifi and parking that seems odd to me because back east those items are free

the pool restaurant and bar areas were very enjoyable with friendly

would like the bar to be open later than 10 pm.

pool towels at the time of our visit, informed front desk multiple times with no action, then came

the pool restaurant and bar areas were very enjoyable with friendly

bed was very comfortable, shower pressure was great and i like that they had a restaurant with a bar and the

spa was closed

i liked pretty much everything very nice accommodation....cleanliness, smoking areas, bar ....

night we also couldnt deny the fact that upstairs there was also lot of noise, sounded more like kids running

the airport shuttle was convenient, and the staff was friendly.

the laundry room was closed due to water damage caused by a broken washer

paid for a spa hot tub and when i get in my room

-super fast wifi -nice staff -feels homey -free parking

the parking is very compact.

the parking situation isn't best

parking spaces are very narrow, great for small and medium sized cars

quite room several restaurants within a mile starbucks and subway in same parking lot

need more parking!

staff, easy check in, clean, quiet, quality, parking, location, breakfast, coffee

breakfast was great for everyone to find something they liked

pool and customer service

spa in the room and the shower was amazing bed was super comfortable and pillows were the most

the lighting in the room was awesome and so was the ability to have a spa tub

had paid for a room with a spa tub and too my surprise i got a room that was under construction and had no

reserved a room with a spa tub and water was lukewarm never got hot

i loved the spa bath

i went down to the spa and pool really wanting to relax in the spa since we had a long drive

the spa had a yellow tint to it. needs to be redone. looks dingy

rooms were clean and spacious, breakfast bar was really good, pool and spa was very clean and staff was very

swimming pool was not heated therefore no one can swim

area a little run down and parking a little tight, but not too bad.

thought it had a spa bath but it didn t

i had payed for a spa bath room and the room they assigned me to didn t have one

very low water pressure, spa tub didn't work, had been given another room

plenty of parking for my trailer

what got our interest to book the room was that it was a smoking room and the price was doable

the spa tub

spa tub was old, a rag went into the spa drain and it came back out yellow, there was mold around

we got the spa room and the bathroom was clean and well lite

bathroom: we got the spa room and the bathroom was clean and well lite

t like the spa it actually sucked you figure you pay for a spa room and you would get a spa room and the lady

room was clean and spacious and well stocked

price, location, spa tub in room and great parking.

rooms were renovated and very spacious. our room had a spa tub. comfy bed.

owner was super friendly and check in was easy. room was spacious and the spa tub was great.

nice room, comfortable bed, great spa tub and nice walk in shower!

windows were filthy room was worse than motel 6 elevator hardly worked. wifi never worked

room service breakfast was terrible

the bed was very comfortable and the room service was excellent!

room service is a quiet knock so quiet it's not heard

wifi wasn t work the first night, old furniture. no variety food in breakfast.

i was disappointed to see the spa all full of green mold ud83eudd22

spa wasn t ready. room had left over food from last guest. not accurate w price and room

my kids loved it, i wasn't a huge fan, but it worked

that check me in didn't give me no information the dog's and dont had to call and ask about the wifi and when

closer to airport, casino , restaurants and my closer to my kids house

loved the in room spa tub, was very clean in the spa

the spa in the room the view and how close the beachwas

the bed was super comfortable. loved the spa tub easy beach access

advertisement, no pool, no jacuzzi bathroom floor were dirty

parking lot was pretty small, however there was free parking behind the building so that worked it