jets on the spa didn't fully work.

the spa tub.

the spa in the room was great!

the light switch in the bathroom turned on the light over the spa which was next to the bed

spa tub in the room

very spacious and clean

spa was perfect

the pool and spa was nice

better equipment in gym

great location, clean and with good breakfast and free parking included

spa issues

spa was over crowded with children since pool was freezing

the heated spa and breakfast

pool was closed, but they did work with surrounding hotels to let us walk to their pools

the smell coming from the laundry room

good location enough parking

no breakfast or laundry facilities on site

no coffee pot, towels are thin, no elevator for 2nd floor, ac motor was noisy, wifi was spotty

parking is easy and close to room

parking no coffee pot

pool and spa were clean and the maids did a great job

spa was down our entire stay

the jacuzzi/spa was nice but

room was not upgraded, bad fridge and baseboards cracked, ripped curtains, spa was out of order, no hot water

the last 7 years and i am pretty knowledgeable on pricing, deposits, booking options, parking, spa treatments,

to this wuhan virus, the pool, spa and restaurant were not open to the public

very homey super comfortable bed loved the room spa was amazing

the wifi was bad

roaches in the rooms. elevators don't work. no laundry room. even though they say it does.

of laundry/housekeeping was too close to rooms

the staff were amazing , the location is convenient, the pool and the spa are the best.

-location for csuf graduation(s) -pet friendly

i wish the pool stayed open 24 hrs.

early check in for bon voy members wasn't until 1pm & i had limited options w/ room handicapped

i loved the breakfast bar variety

love the fact there is a gate to park inside. i love the spa rooms and they are totally cool

i love the room with the spa tub!

the cleanliness of the room the spa was wonderful but needs more towels

price and spa bath

spa tub room was perfect and it was nice and clean

liked the size and layout of the room, the size of the spa in the room, but i wish that the spa had some jets

a view of the wall and couldn t keep our curtains open because of guests going to and from the pool

love the underground parking garage, felt very safe

parking was a little limited

parking was in unsecured areas for our vehicle

free continental breakfast. great pool and spa, open until 10pm.

breakfast and pool and jacuzzi should have been advertised as closed online before booking

luckily my kids didn't see them earlier as well else they would have played with it or worse could have been

only 2 kids channels

any help i needed was promptly given from coins for the laundry to towels at night or help with tv

spa was closed wanted to relax and soak, but not the end of the world we just re ajusted our

heated pool

comfortable. large rooms. nice pool.

loved the location and price along with the arcade and gym features!

mostly by kids or young adults

is a beautiful hotel, incredible amenities and an awesome pool, spa and splash pad

the pool and spa area was awesome

the spa was open for guests until 11, and amber waves was awesome!

good gym room and sauna

breakfast via room service was delicious

spa was great after the parks!

the pool was super clean the spa was super hot everything was great about this location the complimentary

they had a pool and spa very good

the spa and pool were good size and fully functional

not that much parking

the spa was a great way to go after 2 days at disney

the complimentary breakfast for a family of 5 was an added bonus

the kids swam in the pool as well

i miss the hot breakfast and it wouldn't take my bank card.

the gym, pool, and the room were all great.

the room was spacious and the beds were comfortable

pool and spa were clean and warm

pool and spa area.

wished that the spa was a bit warmer

spa and pool time

spa didn t work, rooms very noisy

the pool and spa area was lovely too

to disneyland multiple times in the day the waffles for breakfast were incredible heated pool and spa spacious

the shuttles to disneyland were a huge help, especially with my 2 kids

breakfast was fantastic

also it was under renovations so pool and spa were closed, but that wasn't communicated on the site

the bed, the spa and the pool. staff were friendly

display from the pool was spectaculer, beautiful friendly staff, restaurant a++, awesome pool, spa and fitness

bed is so comfortable and big, the pool area and spa is open 24/7

he was helpful in providing information for when we needed anything like towels, blankets and pool fun

i really wish the spa was open after a long day walking

temperature of the spa was too high, and the fact that my room key wouldn t open the door of the building

wifi could drop sometimes, but other than that everything was great.

the wifi could be better but it was ok.

great location and kids love the water park

swimming pool a lbit small, though spa was a bonus bistro food was a little disappointing

wonderful swimming facilities and gym

i like that it has a water park for the kids

room service or minibar

for families - large rooms with microwaves and fridges and lots of storage, 2 showers, guest laundry, quiet

the heated pool and slides were fantastic

size room, could easily fit two adults and 3 kids

a lot less money for way better rooms, we requested to have view of fireworks and we got view of pool and

spa was half full and cold, no mention at check-in when asked front desk for towels

with good weather going to waste , no notes made on website during booking, and bath was old spa with part

the staff turned on the heater in the spa it was great

very disappointed that the spa does not get warmed up until after 4pm

spa was discoloured, and no hot chocolate available

close to disneyland, rooms are spacious and updated

location to disneyland was not too far. walking distance. refreshing spa water in the lobby.

though the pool area was well kept up, the spa was a little cooler than we are accustomed to.

nice staff, well layed out room, liked the lounge and gym with microwaves and brita water

the kids

the surface of the pool deck was a little dingey, but the pool and hottub were both nice enough and in a great

don t recommend this hotel because of bad customer service and room service they offering valet parking only

would ve been nice to have a heated pool because it was very cold

the pool was heated and you can easily see the fireworks from the 4th floor if the little ones are too

the setting is very much that of a motel, and the pool is small but still serves its purpose

mostly quiet besides one day that some kids were having some fun upstairs

mostly quiet besides one day that some kids were having some fun upstairs

asked for a bit later checkout , they said no even though room service doesn't make it to the room till almost

pool area is in middle of parking lot.

the pool is salt water, very clean and perfect temp

spa was disgusting ended up cleaning it and not using

the management and spa were great!

the idea of the spa tub is cool, but it was small and odd shaped

the spa tub was a good bonus and reason i booked .

wife and i stay in the spa room every weekend and we always enjoy ourselves

also loved the bunk beds for kids

accommodations, with best-in-class facilities (pool, spa, fitness center, and restaurants)

accommodations, with best-in-class facilities (pool, spa, fitness center, and restaurants)

also loved the bunk beds for kids

we loved the pools, the closeness to the park (our room over looked it

and spa

pool and spa well maintained

the spa was dirty

the laundry facilities were closed due to renovation

we used the pool for the first time and it was dirty on the walls inside the pool

location and indoor pool/spa was nice.

pool and spa the breakfast buffet and close to disneyland

too much chlorine smell in the indoor pool & spa area. needed some extra ventilation.

the continental breakfast can improve a little bit

im glad i didnt cancel, me and my family enjoyed it so much, the only thing i didn't like was the pool and

noisy, staff unappreciative of guests, staff non responsive to complaints, room service quality is mediocre