very clean rooms. the breakfast was very good.

breakfast in the morning was basic, but yummy and much appreciated

was fine at the restaurant; the local cleaning lady offered to do our clothes laundry for free (we accepted but

day we left, we did not get our breakfast, we left at 6 am

the restaurant, bedroom and the breakfast

spa is amazing

we had a couples massage at the spa and it was relaxing with river in the background

the advertised as a spa but there was only one person to work it so couples selection weren't possible (and it

the spa looked like it was once vibrant

after the massage, the spa staff gave us complimentary cocktails which were a nice detail

we came back for the pools and the spa treatments specifically

forest, termales springs and spa area is gorgeous

wifi in the rooms

when booking the hotel it stated they had wifi but when we arrived there was no wifi anywhere in the property

we took the family cabin for 4 people with the kitchen and it was great

very helpful staff, clear space, amazing pools, fantastic nature, very good breakfast.

good breakfast

breakfast was tasty, with fresh local options, and we enjoyed seeing exotic animals around the

there was a kitchen in bungalow, but no cutlery

free breakfast had meat and cheese that were fake and the you could tell was just processed food

that said, the wifi was poor, both in ability to connect and in strength

very friendly staff, great location, traditional breakfast

the breakfast was quite big, and they were ready to replace the eggs with fruits, for the vegan that i

hotel had enough parking spaces

he was extremely pleasant and conversed with us over our wonderful breakfast

delicious custom cooked breakfast served on a lovely patio

my room was exquisite - windows overlooking the beautifully landscaped grounds and pool with cascading waterfall

a little expensive. breakfast couldn t be served earlier before i left :/

close to the town, but the place is quiet. good breakfast, good space on the parking lot.

clean, quirky, comfortable, kitchen

didn t have some of the amenities when we were there like yoga or a spa treatment my wife asked for but it

also, the hot tub in the spa was not available, so we had to wait for it to be filled, and it never got warm

we'd so highly recommend this hotel to anyone, from honeymooners to families with young kids

menu at the restaurant felt a bit overpriced for what it was but the food was nice and the breakfast was excellent

restaurant on site is delicious and the swimming pool is gorgeous

the breakfast brought to the room was lovely

reached out to the hosts about how i could make coffee, they let me know that they could bring me breakfast and

the tamal with the breakfast was the best i've ever had. the staff were great and very funny.

safe and secure parking

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

great breakfast, nice hosts, comfy and tidy room

the facilities were in great condition and breakfast was nothing short of amazing - the staff was incredibly

we really liked the place, view, rom, pool, whirlpool, sauna, staff, animals, etc.

nice forest on the property and a nice pool

situated in the midst of a forest and yet luxury is only 5 minutes from the lodge: swimming pool, jacuzzi, sauna

location with big rooms and good pool

the pool is amazing and my room was so new and air conditioned and nice big bathroom

fully equipped kitchen

com was not correct (it was described to be much larger, 2 bathrooms, 3 bedrooms, good kitchen

everything is made of wood, you have high seilings, 2 badrooms, 3 beds, with mosquito nets, a big kitchen and

wifi is only available in the family house (there is a strong signal there)

the hightlight for our kids was the frog tour

the hotel would also benefit from a pool area with outside seating and perhaps a spa facility

breakfast was very good

breakfast was amazing

only ones staying (off season) and robert took good care of us in the morning and made us a good breakfast

only basic breakfast included in the room rate, so we had to pay extra for what we wanted

the spa offered more and had more times, would love a sauna or something like this, the restaurant was

the people, the food, the spa (you must take a massage

following were exceptional: gourmet meals, staff, spa (my wife had a facial with jason) and cow milking (antonio

love a sauna or something like this, the restaurant was wonderful but a bit pricey, need snack bar where one

breakfast was amazing delicious, locally sourced food we really enjoyed the night

everything was great. super nice staff, beautiful rooms, great pool and spa area. we loved it!!

they even have a floodlit football pitch by the restaurant for the kids to play at

beautiful hotel and rooms, very clean and a nice fresh breakfast

the kids rated the nachos in the restaurant the best in our trip

the restaurant had amazing breakfast, many options, and was always a treat to enter into

giovanni the owner assisted us in booking tours, spa etc

pool is nice and cold after a warm day

breakfast was good

the pool was a nice place to relax and cool off

the wifi is perfect

being there is like a spa experience, you leave feeling absolutely refreshed

spa bath & shower with hot water for a change

we truly loved the gardens and the pool, and the waterfall nearby

the breakfast was great and the grounds were so lovely

wifi didn t really work often

were were two families who together had 7 children among us and the kids had so much fun exploring the property

the wifi did not work in the room

they allowed us a late check out so we could rest a little longer, brought toast to our room because we were

kids friendly place

neat little playground for young kids

would be great if they had an actual room for spa treatments but we also enjoyed the couples massage on our

the spa was great

spa too hot missing hooks for towels

spa - hot springs surrounding of hotel sounds of nature at the room

my kids absolutely loved the night hike

the cabin was spacious, with a well equipped kitchen, table and chairs for seating

no wifi

hot water even in a mountain accommodation where it was cold outside, no wifi, bed wasn't so

the breakfast is very delicious

the owner was very friendly and prepared a delicious breakfast

there is also very nice garden, we had our breakfast there and it was delicious

breakfast was super tasty

great breakfast

some communication problems because we were not in wifi so we had to wait to check in.

there was a bar not far away that provided heavily based sound until 3 am

the breakfast was incredible good

the breakfast was delicious, too

the staff was very friendly and helpful, the room and everything else was very clean, the breakfast was delicious

pool is perfect for kids and the garden is beautiful

let you use their refrigerator and microwave that s in the kitchen any time they made a fresh breakfast every

of the best , big, comftoabe, esthetics places, hot water, bog room,, big bed, pool, great breakfast, wonderful

pool looked great

the breakfast is that of travel commercial content

there is a pool and volleyball net on site as well as a washer and dryer

free parking

-delicious breakfast -really nice and helpful staff -ac in the room -swimming pool -parking lot

large common area and kitchen with many appliances

nice accomodation with swimming pool and great breakfast

the wifi was slow

the rooms were huge, great for us and two kids who are too old to share beds

the bird watching in the morning and frog tour were a big hit with my kids

staff (leo and elba were fantastic) very convenient and well equipped kitchen superb wifi

kids somehow managed to cut their feet open in the pool, no idea how they managed this as there is

the pool was clean and kids enjoyed

we stayed in a deluxe bungalow with spa bath and were so happy we paid extra for the spa bath

the in-room spa service was exceptional

fantastic base for arenal visit, beautiful rooms and lovely pool area super breakfast too!

served to us by the amazing arlen (who then looked after us impeccably whenever we were in the bar or restaurant

love the bungalows and the pool. incredibly beautiful setting and the staff was amazing.

the parking is very limited

kitchen with all the facilities needed, the bathroom is big, the ac worked great, lots of parking there,

the bedroom didn't have a window and the kitchen lacked

kitchen with all the facilities needed, the bathroom is big, the ac worked great, lots of parking

it was divided in kitchen, bathroom and bedroom

no spa and jacuzzi for me. my husband does not care of it...

the pool pictures refer to a spa entry but this wasn t offered to us at any point during the stay

without the light also being on so no fan while sleeping, string of lightbulb string around the spa outside had

nice and comfortable place. well located. in the nature. spa resonably priced.

very minor but slightly crowded parking.

free secure parking

large terrace area very pleasant area to sit, with a bar and lots of open and sheltered sitting areas

there was an okay breakfast included. and we had the place much to ourselves. so quiet.

it has a bar on the upper floor (with a swing

location is good. the price i paid was value for money. wifi was decent.

our cabina was down by the river and had a spa bath on the terrace outside, along with two great rocking chairs

there is no common kitchen area. i misunderstood in the description that there was one.

so comfortable - and breakfast waa wonderful

the pool, beautiful gardens, and all the beautiful birds around made it very special

side of the street so we were far from other part of our family during the stay), couches and kitchen could be

the bed was comfortable, wifi was great and the included breakfast was the best way to start off the day

beautiful view of the volcano very good breakfast spacious rooms, ac, wifi

off street parking, cold fruit juice at check in, unbelievably friendly staff, very comfortable rooms with

had the standard room which is located by the laundry room and the kitchen

great little place, killer location (quiet but not far from anything), fantastic breakfasts, and ian is easily

one staff member was a bit grumpy and lots of rules to follow when using the kitchen.

, new , comfortable kitchen very clean you have coffee machine toast maker and everything you need location

also there is a picture of a kitchen on booking

good and clean bathroom,if you book directly it is very nice and you can use their common kitchen otherwise pay

great location in la fortuna, the hotel is modern, clean and benefits from having shared kitchen facilities

no spa or heated pool

it would be great if the kitchen in the room was usable

helpful staff providing a lot of usefull information, nice accomodation, well working wifi, assume terrase for

easy parking

parking is unmarked and limited

river under the rainforest trees with plenty of birds and after this you can go to basins in spa centers ( baldi

from the breakfast through to the room and lounging around the pool was great

and pool are immaculate and the customer service was exceptional

from the breakfast through to the room and lounging around the pool was great

the room was in the front building which is next to the road and directly in front is the parking and all hotel

the spa is fabulous; the room is entirely open to the jungle

the staff is wonderful, breakfast was delicious and the spa is wonderful.

our bed was super creaky but after we mentioned it to staff, they offered a free spa session (it was great)

the hotel s restaurant is delicious and their spa services are divine

pool and spa areas were great!

spa didn't work, mould on shower, broken screens and noisy air-conditioning.

area with views of tropical garden and arenal volcano spacious rooms with fridge plenty of parking space quiet

breakfast was awesome for the price paid. rooms were clean, beds comfortable, a/c worked great.

we had room service and fresh towels every day

great breakfast options, very large room and clean room with tv, fridge & great ac

i got a message at the spa jessica was amazing. best message of the year

good staff, nice bed and ac. sweet pool. frog pool and caiman were nice extras

the kids loved the pool

and not very nice to spend time there except for sleeping (bed was good) - no fridge, no safe, no wifi in the

walk with luggage from parking area to room

our room was located right next to the parking lot and rode so noisy during the day when maintenance of the

we stayed in a room with a private pool and the pool was beautiful as well as the little terrace

the whole place was super clean from the pool to the plants and even the parking lot

the covered parking was convenient, especially in the rain

didn't use the pool because of the weather, but it was much smaller than expected

very clean and nice, spa was awesome and in a good location

i only wish the pool was heated because it wasn't sunny enough for the water to be warm.

the kitchen has almost everything you need to prepare something simple

kitchen nicely appointed

landscaping was gorgeous and we saw an iguana and some beautiful birds by our pool

wifi was very spotty, but worked well in the main building

everything was beautiful, the swimming pool, the room, the view.

there is no bar until 3pm- not a big deal at all. there is a bar next door anyway.

it was perfect for our two families with teenage kids with the pool, hot tubs, ping pong and pool table

the bar is not available, but the hotel does not object to you having your own beverages, and even

they even assisted me with parking my car when i was having difficulties

had a communal kitchen/outdoor seating area that was covered with appliances but we did not use

the pool was a great way to cool off and we loved using the outdoor kitchen space

relaxed in between going out and coming in at the pool which was a great temperature

each room had their own designated parking spot so you weren t fighting for a spot close to your door

parking is limited, so make sure to mention if you come by car

laundry services were quick and efficient with shirts nicely folded

the wifi was strong and we were able to work from the room

great breakfast included

wifi was not available in the room, only outside

lovely pool area too

the breakfast was good and we enjoyed the private trekking in the

the restaurant made a wonderful breakfast, fresh, not buffet, and in the evenings a very nice dinner

the place needs room service

breakfast was amazing

wifi was almost like we didn't have it