it was divided in kitchen, bathroom and bedroom

warm welcome by chris, the possibility to do an early check in and a late check out were very appreciated

warm welcome by chris, the possibility to do an early check in and a late check out were very appreciated

the kitchen is nice and has the basics

the parking is very limited

wifi wasn't that good

, new , comfortable kitchen very clean you have coffee machine toast maker and everything you need location

frumpy furniture, kitchen in room cannot be used, noise from street

location, good kitchen appliances and very clean

couldn t use anything from the kitchen or microwave

couldn t use our balcony because it was located over the kitchen and it was smelling extremely greasy

large terrace area very pleasant area to sit, with a bar and lots of open and sheltered sitting areas

the breakfast was great! the view of the volcano was amazing!! super friendly staff!

the rooms are large, the breakfast is good and we loved hanging out on the open patio with a volcano view

the first floor bar has an amazing view of the volcanoe

excellent breakfast, very clean and well equipped room

the wifi was the best we d had in costa rica

location , close to all restaurants , shops , laundry

off street parking, cold fruit juice at check in, unbelievably friendly staff, very comfortable rooms with

location the room the view the vibe parking toiletries were - wow internet was great the staff were amazing so

river under the rainforest trees with plenty of birds and after this you can go to basins in spa centers ( baldi

the staff were really nice and room was clean, wifi worked well and aircon was good

property with a great view, friendly and helpful staff, great breakfast, well located and easy to find

breakfast, extremely helpful staff and great location to town

excellent location, very nice the pool area, good price and service totally

no spa or heated pool

a big parking lot

parking is unmarked and limited

the room was large with many amenities and kitchen area

the pool was lovely and refreshing and clean

nice and comfortable place. well located. in the nature. spa resonably priced.

no spa and jacuzzi for me. my husband does not care of it...

the pool pictures refer to a spa entry but this wasn t offered to us at any point during the stay

without the light also being on so no fan while sleeping, string of lightbulb string around the spa outside had

laundry service inexpensive and done in 2 hours, which was great as we were travelling for a month

can even cook there with all equipment, we had three two-person beds; so perfect if you stay with kids

perfect spot for the kids (and adults as well ) to explore a little bit about costa rican reptiles in the

laundry service is available

individual parking spots were right outside each unit

air con, full kitchen, parking space, clean bathroom

the wifi was not great. however, we didn't really need it so we were ok.

and one of the rooms close to the reception the wifi was not as good as our room

it is peaceful spot if you are traveling with kids and/or don't want to be surrounded by busy city noise

the breakfast was delicious, too

we had a car and there was plenty of parking and we had no trouble

our cabina was down by the river and had a spa bath on the terrace outside, along with two great rocking chairs

wifi connection in cabin was very interesting

the wifi is subpar.

side of the street so we were far from other part of our family during the stay), couches and kitchen could be

the pool was nice to dip in, when we went there was absolutely nobody in the pool so it was quiet and

spa didn't work, mould on shower, broken screens and noisy air-conditioning.

view of arenal volcano from the pool, convenient private parking by each cabin, friendly and helpful staff, good

stunning view of the volcano from the pool

there is a laundry service for 2,000 crc per kilo

wifi signal was weak - if you ask for a cabin away from the main road you get peace and quiet, but

kitchen with a huge fridge so perfect for cooking and a terrace which is nice to take your breakfast

the breakfast was simple but good. good value. good beds. good size apartment. lots of parking.

and helpful staff, lots of birds, friends people around, supermarket in walking distance, ok parking

breakfast was ok, nothing special or abundant but in line with other similar places we stayed

the pool is very nice with view on the vulcano

the staff is wonderful, breakfast was delicious and the spa is wonderful.

nothing! could have more reference to spa facilities on website.

pool and spa areas were great!

spa and rooms

our bed was super creaky but after we mentioned it to staff, they offered a free spa session (it was great)

the in-room spa service was exceptional

we stayed in a deluxe bungalow with spa bath and were so happy we paid extra for the spa bath

small, quaint and beautiful. better for adults and older kids.

you want to do laundry then you need to write everything down on a paper

breakfast was cold, but tasted ok

very clean and nice, spa was awesome and in a good location

none, but if being picky, the kitchen lacks a kettle, and the shower has only a rainfall showerhead, which can

landscaping was gorgeous and we saw an iguana and some beautiful birds by our pool

having a kitchen in the room made us really happy, and having a private jacuzzi in the garden was amazing

the kitchen has almost everything you need to prepare something simple

property was smaller than it looked. pool area in suites face the parking lot.

wifi worked well, mattress very comfortable, breakfast was good (served in the nearby hotel)

our room was located right next to the parking lot and rode so noisy during the day when maintenance of the

would be helpful to have a kettle in the room but there is one in the kitchen to use

:-) clean and luxury room with amazing bathroom, really nice garden with a lovely pool

parking is limited, so make sure to mention if you come by car

parking was fine

the windows in the second floor rooms there's not a secure, it could be dangerous for small kids, they could

wifi don t work in bathroom. location not center to town

the wifi was strong and we were able to work from the room

the wifi is weak. unable to connect in my room. better coverage is in their office.

the toiletries were spa type rather than regular hotel stuff

breakfast was awesome, the pool was nice, the location was great, the rooms were clean and looks good

breakfast was amazing

breakfast service was very good

lovely garden and surroundings great breakfast and service.

pool and spa were great ways to pass our down time, the rooms are nice and private and i loved watching the

nice pool area, a trampoline for the kids, and the best soda in the area across the street

nice pool area, a trampoline for the kids, and the best soda in the area across the street

basic kitchen facilities meant we could make ourselves breakfast and make an early start for tours etc

the wifi was weak. breakfast on site would be nice.

includes full breakfast w/typical local menu & american

2 pools on the far left have waterfalls and one large huge hot tub for up to 25 persons included

loved our view of the volcano, the delicious breakfast, and the staff was very helpful with booking our

clean good breakfast nice staff great view from the porch

staff very helpful and friendly and pool area nice, though small and not a lot of chairs for the amount of

delicious breakfast

cabanas were nice, it was great having a shared kitchen and nice to cool down in the pool

the kids loved the hot pool inside a cave

houses were really pretty and the pool was a very nice addition

quiet location and breakfast that was included was wonderful

bills itself as a thermal spa hotel

they had heated pools/spa which was nice

we especially enjoyed the 3 pools

was very clean and enjoyed the breakfast as well as the people that work here are very accommodating to everything

staff stood out for their friendliness and helpfulness, especially in the bar area

the breakfast was great - you can choose an option from the menu and then there s a small buffet as

very nice restaurant and bar with a nice selection of wines and menu items

the drinks at the hotel were a bit expensive, but the convenience of having the bar there was nice

the breakfast was also very good

it may have been just me but the wifi seemed a little spotty.

my wife used the spa and she loved it

oh and the staff at the spa magic hands

had trouble booking spa services.

the spa hot tub in this room was incredible! very clean very polite staff

so close to arenal it was like standing next to an ancient ancestor- we felt at peace in this space

there was no bar available during our time there

no wifi except in room. must leave property to smoke. small smoking area could be provided

wifi was intermittent

pools and surrounding landscaping was wonderful

really like that relax restaurant next door to the parking area

wifi was almost like we didn't have it

breakfast was amazing

safe and clean, with an amazing breakfast

the place needs room service

breakfast was perfect

has several warm pools that are well maintained and with a direct view to the volcano

there is free parking and the la fortuna town is a short drive away

would like the bar to be a bit more alive, a bit of music so you can have a drink at night

1 kinda water park looking meaning i wish the pools felt more natural

watching the local beautiful birds come down to the fruit laden bird tables whilst we ate breakfast was wonderful

spa was exceptional

spa was amazing, the hot springs were amazing

breakfast was awesome spa was great

the spa treatment we received was also quite costly, which was not the issue, however, the services

a massage at the spa is a must

have many pools with hot spa water

if you are looking for a spa and restaurants - this won't be for you

very friendly owners, hot spa and very good breakfast!

free parking on

breakfast was very good

spa was outstanding

had to share as this place was so relaxing and the amenities are beautiful from the thermal water spa to the

the pool area and the spa and the location

the pool and spa area is fantastic

spa itself, whilst i imagine would have been really nice, was limited in terms of number of

spa resort was just that

we did not use spa but i bet it is wonderful

which include 8 hot spring pools, a restaurant, cafe overlooking the arenal volcano and the spa treatment

the spa facility was amazing due to ana molina's amazing experience and dedication

big rooms, service was great.thermsls spa were amazing

breakfast options were good, staff were friendly, room was well equipped, clean and spacious

restaurant using foods they grow at the farm on site, to the super relaxing hot springs and spa, this place is

the grounds, farm, hot pools, and the spa were all unique and very enjoyable

great staff, lodging, hot springs and spa

the spa was exceptional and very relaxing, but a bit

the balm massage at their spa was incredible

mary at the spa did a fantastic job on her massage and the spa facilities were perfect and so relaxing

restaurant and pool and spa areal

also the onsite attractions were cool and great spa services and excursion

it was very nice, spacious and we loved the thermal spa pools. wonderful stay.

the spa was absolutely amazing and all the employees were cheerful and kind

spacious room with view of arenal volcano

room with volcano view, massage in spa embedded in jungle landscaping.

spa treatment was also wonderful

spa treatments were a bit too expensive

we forgot to try the pizza; and the hot tub/spa wasn t warm

very helpful staff, i caught 2 fish in the lake arenal with cap mark (also recommended) and the kitchen cooked

staff was very nice and accommodating, especially when rains and you want room service or if you need a tour,

each room is a tiny house with two big beds, small kitchen and bathroom

the property is dated and they put us in one of the lowest rooms away from the parking lot.

yoga in the spa area was more than enjoyable

the spa pools were wonderful to come home to soak in and not crowded

spa experience is nice, but i thought the hot springs experience at tapacon was a more natural

the spa is amazing and luxurious

water pools are very nice with bar and food service inside the pool they fullfilled all our special

thermal spa and hot springs were awesome

have been nice to have been able to have a massage at the property but they don t offer any spa type services

they also have numerous spa services you can schedule and a full menu of tours the very friendly staff will

was booked last minute as we had visited a nearby volcanic spa resort and couldn t be happier.

would have liked a separate message and spa on the property.

the spa was good too but seemed more focused on spreading rose petals than giving the highest quality

the villa was great, spacious and luxurious, with excellent facilities

the spa treatment with liseth was very good, she is very experienced and professional

the spa is so natural

spa was fantastic and all staff was super attentive

the spa services offered were well priced and exceeded my expectations

the massage at the spa was the best we have had - definitely recommended

the spa treatments are excellent

back to the hotel to unwind in the pools or thermal springs or have a pampering in the spa - every day memorable

spa was amazing

my room (29 sloth) was gorgeous, spacious, clean, & comfortable, with an amazing view of the volcano

tented camp needs its own restaurant and spa (currently using the restaurants and spa of the adjacent nayara

excellent spa services

we took a few spa treatments

grounds, and luxurious tent/room with magnificent views, quiet, very good facilities, excellent breakfast

was an immersed spa and retreat vibe, look and feel

so was the waterfall shower and spa bath in the bedroom

loved the area, room and spa treatment.

spa procedures are not advertised appropriately

the spa bath on the terrace was very good after a tiring day out

room is good, big, great shower, clean and has a really nice view on the arenal vulcano the spa with bar is

we loved it all, we were a bit surprised by the unfiltered hot spa water but we got used to it.

the wifi was really really slow.

is great, the pool is nice, the rooms have a nice view, they were spacious and quiet, great parking space, quick

the parking area is in serious need of gravel fill

our bungalow with private outdoor hot spa was a delight

pool and swim up pool spa was amazing yoga and meditation centre were lovely jaranita bar was fun breakfast was

hotel with spacious, beautiful lodges - they are even better in real life, the photos don t do them justice

the space was roomy, comfortable and clean (there are even dehumidifiers and air purifiers)

the rooms are superb, spacious, comfortable and quiet (apart from the wildlife, ear plugs provided

we got day passes to the springs resort and spa and this was just down the road, so an awesome location for

spa is good

a gym is advertised but it is not a gym, it's a small space in the spa area with a few weights and one broken

bathroom facilities, gym and spa were run down

resort, and spa is a great value for its money, the hot springs are nice with a lovely view of the volcano

springs resort and spa is one of the best hotels i have ever stayed at

wonderful amenities, second time here and we had the spa services that was exceptional!

as well as a fine dining option), a game room, several pools and bars, a well equipped gym and spa area

excellent amenities, rooms spacious and comfortable, amazing view from room balcony, spa and gym top notch

so much to do, play pool, darts, chess, games and so many pools

selected this place because they advertise unlimited select spa treatments

spa was everything

the tours attached to the property were great! the hot springs and spa were also amazing!

nice view on the vulcano and spa facilities

was uncomfortables , shower no pressure, not enough parking, running toilet, tv tv bad reception was never clear

chilled and relaxed atmosphere, with nearby massage/spa service if wanted

amazing cost benefit and very close to a small market and the main spa locations (which all offer day passes,

bungalow was next to the laundry room, so the transit of cleaning staff and maintenance, made our room feel not

there were some bleach stains on our clothes after laundry we had done in house

wifi only in the lobby which they stated was due to the recent storm.

good breakfast, spa was nice, pool was great for kids and adults, and not crowded

the treatment i received at the spa was also very good, again with a unique view looking into costa rican jungle

the spa was

is super clear, room service until 10pm which is almost impossible to find in costa rica, the spa has amazing

the hot springs and spa facilities are excellent

spa tub was wonderful after hiking

hotel, clean and spacious rooms, lovely grounds and great view of volcano breakfast was great as

good wifi

the breakfast and the service

wifi was good at times and non existent at others

and maybe build a swimming pool or thermal spa as well with a view on the

water in the shower lasted only a few minutes & wifi was really really bad

wifi was good

maybe pool would add more value

location with a nice view of the volcan, room well equipped and free parking

good location for arenal volcano, la fortuna town and tabacon spa 3

very strong wifi

room with well-equipped kitchen and beautiful views of the volcano

wifi did not work in room but worked on patio

breakfast was included, the room was big and the view on the arenal volcano from the property was

spa is 5min walk down the road - they offer a shuttle service but walking is okay, wish was better

the spa and massage was amazing

it was also extremely difficult to get treatments at the spa despite staying two whole days at the location

lovely property, comfy beds and thermal spa was fabulous.

the extras at the hotel and spa were very expensive. the food was good, but seemed overpriced.

would be great if they had an actual room for spa treatments but we also enjoyed the couples massage on our

spa too hot missing hooks for towels

the spa was great

spa - hot springs surrounding of hotel sounds of nature at the room

you feel like in jungle:-) lovely hot springs with bar you can have your drink in hot springs:-) place wad

everything was great. super nice staff, beautiful rooms, great pool and spa area. we loved it!!

the kids rated the nachos in the restaurant the best in our trip

far from la fortuna weak wifi

alejandro in the bar and restaraunt is just an awesome guy, very kind, very humble

it was a highlight of the trip for my kids