giovanni the owner assisted us in booking tours, spa etc

we had breakfast every morning by the pool and hearing the birds sing

villa had a basic kitchen unit in it (sink on an island, a grill, and a refrigerator) but there was no cutlery

my kids enjoyed the pool and the excellent wifi

they also make beautiful costa rican meals- breakfast and lunch is on the patio and you can hear the cacophony

everything was great. super nice staff, beautiful rooms, great pool and spa area. we loved it!!

no kids menu

no kids menu

the restaurant had amazing breakfast, many options, and was always a treat to enter into

nice swimming pool but the bar wasn't always staffed

would be great if they had an actual room for spa treatments but we also enjoyed the couples massage on our

spa - hot springs surrounding of hotel sounds of nature at the room

the spa was great

spa too hot missing hooks for towels

excellent breakfast buffet, lovely lodges, helpful staff goof wifi and huge estate

nice forest on the property and a nice pool

breakfast good

the included breakfast was also perfectly fine

but we had a kitchen

wifi also non existant in the rooms and only in reception

swimming pool looked clean but we didn t have time to try

perfectly clean, big, well equipped room with good wifi connection

his farm, did every night of our stay a private frog tour with us and took a lot of time for our kids

spacious rooms with well equipped kitchen, nice pool, beautiful garden and really lovely staff

and there is a great laundry service, you can bring and pick up the laundry on the same day for a very small

no spa and jacuzzi for me. my husband does not care of it...

without the light also being on so no fan while sleeping, string of lightbulb string around the spa outside had

the pool pictures refer to a spa entry but this wasn t offered to us at any point during the stay

nice and comfortable place. well located. in the nature. spa resonably priced.

the accommodation & grounds. lovely little bar with friendly staff.

our cabina was down by the river and had a spa bath on the terrace outside, along with two great rocking chairs

the breakfast served was of outstanding quality

equipped kitchen

so comfortable - and breakfast waa wonderful

the traditional costa rican breakfast never gets old

convenient for grabbing dinner and being close to parking lot

a great pool and hot tubs close by the restaurant and bar area

it was perfect for our two families with teenage kids with the pool, hot tubs, ping pong and pool table

with fixing some slight details (eg improve wifi in the rooms, or add some amenities to the room like ear tips

the breakfast was great - you can choose an option from the menu and then there s a small buffet as

pool and spa areas were great!

the hotel s restaurant is delicious and their spa services are divine

spa and rooms

the staff is wonderful, breakfast was delicious and the spa is wonderful.

nothing! could have more reference to spa facilities on website.

the place needs room service

location was right next to the arenal waterfall. breakfast as decent, wifi in the room was good.

wifi was almost like we didn't have it

the breakfast was repetitive every day but there were three options to pick from

breakfast was amazing

didn t have some of the amenities when we were there like yoga or a spa treatment my wife asked for but it

also, the hot tub in the spa was not available, so we had to wait for it to be filled, and it never got warm

menu at the restaurant felt a bit overpriced for what it was but the food was nice and the breakfast was excellent

the food was excellent, including breakfast which was included with our stay

beautiful pool, lovely tents, great bed

they even returned money that they found in our laundry

parking seemed very safe

form) -walk of 10 to 15 minutes to the city center (next to street) -ac -windows to the outside - pool and

the staff was very friendly and helpful, the room and everything else was very clean, the breakfast was delicious

wifi was down for 2 days

it was divided in kitchen, bathroom and bedroom

warm welcome by chris, the possibility to do an early check in and a late check out were very appreciated

it had comfortable bed and other furniture, nescessary kitchen appliances if you want to make something yourself

the kitchen is nice and has the basics

bedroom so no natural light on the first night there were two small cockroaches in the shower the wifi was really

free parking is a big plus

the facilities were in great condition and breakfast was nothing short of amazing - the staff was incredibly

great breakfast, nice hosts, comfy and tidy room

safe and secure parking

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

our room was located right next to the parking lot and rode so noisy during the day when maintenance of the

:-) clean and luxury room with amazing bathroom, really nice garden with a lovely pool

the shared kitchen is an added bonus

nice pool you get everything in front: codes to entrance so easy

entrance to the parking was a bit difficult and although the property was very nice i feel it was very expensive

the wifi is good, we had 2 bedrooms and a kitchen and living room, enough space for the 5 of us

the car is safe in the parking

free parking

the wifi was slow

large common area and kitchen with many appliances

there was a great communal kitchen, as well as facilities in your room

great breakfast and helpful staff

had breakfast delivered one morning and it came on time as scheduled, was hot and good

excellent pool, massive shared kitchen area with everything you need

cabanas were nice, it was great having a shared kitchen and nice to cool down in the pool

clean, quirky, comfortable, kitchen

frumpy furniture, kitchen in room cannot be used, noise from street

sorted laundry and transport for us

good and clean bathroom,if you book directly it is very nice and you can use their common kitchen otherwise pay

one staff member was a bit grumpy and lots of rules to follow when using the kitchen.

, new , comfortable kitchen very clean you have coffee machine toast maker and everything you need location

wifi was extremely spotty in certain

good parking space up the street behind a closed gate

is in the middle of the city center, which means is busy in the street and there is no parking space in front

breakfast was included with multiple options

was a little dim, but when you have a pet sometimes you get the least popular rooms and i understand completely

river under the rainforest trees with plenty of birds and after this you can go to basins in spa centers ( baldi

nice, clean, good brekie, lovely staff. good location, good wifi

located, good price value, quick wifi and very helpful staff (andrea is amazingly friendly and helped us pick

limited parking available

great staff, tasty breakfast, awesome location

very clean and nice, spa was awesome and in a good location

we especially appreciated the small kitchen it was very convenient and made our stay even more enjoyable

of the villa, it was spotlessly clean, the bed linen and beds were super comfy, a well equipped kitchen (not

the kitchen has almost everything you need to prepare something simple

also there is no common pool

parking spaces are somewhat limited but the staff allowed me to park my vehicle within the internal

the wifi was the best we d had in costa rica

the breakfast offered by lava lounge was delicious

have laundry - washer and dryer but 25 usd for unlimited load, found it a tad expensive

good location and fair prices. parking possibility. nice welcoming staff.

no spa or heated pool

daily room service

ample parking

the restaurant patio is very cool. nice pool area.

ac and wifi worked perfectly well at all times

spa didn't work, mould on shower, broken screens and noisy air-conditioning.

we had room service and fresh towels every day

showers didn t drain very fast, and the wifi can be very spotty

wifi signal was weak - if you ask for a cabin away from the main road you get peace and quiet, but

road noise (which some other reviews warned us about), per our request before travel, had not wifi issues, was

we stayed in a deluxe bungalow with spa bath and were so happy we paid extra for the spa bath

the in-room spa service was exceptional

my kids loved it also

was pretty disappointed with how expensive the laundry service was

gluten-free offer at breakfast and we had to take a taxi to get to the various tourist attractions and even to

he was extremely pleasant and conversed with us over our wonderful breakfast

everything! accommodations, breakfast, staff, cleanness, and pool were perfect.

pool was small and no warm water, as the information shared in the advertisement

extremely comfortable bed and excellent breakfast

parking safe and secure

oh and the staff at the spa magic hands

very good spa service and better priced than other places in the area

my wife used the spa and she loved it

the spa hot tub in this room was incredible! very clean very polite staff

so close to arenal it was like standing next to an ancient ancestor- we felt at peace in this space

pool was lovely, garden beautiful, staff fabulous, room was large

lovely pool area too

pool is great

clean very friendly and helpful staff they helped us organise so many trips and at discounts too breakfast being

nice garden and swimming pool

parking is limited, so make sure to mention if you come by car

the toiletries were spa type rather than regular hotel stuff

the pool area is really nice and the rooms are very spacious

breakfast was amazing

we had an early departure(530am) and they prepared a to- go breakfast for our trip

breakfast service was very good

pool and spa were great ways to pass our down time, the rooms are nice and private and i loved watching the

plus if you like cats as much as my kids you will love the two resident cats

the property has 3 very friendly and well behaved cats, and my kids are crazy about cats

would have liked a few more plates and utensils in the kitchen area, such a shame to have a full size fridge

the pool was in really great condition and wlmy kids enjoyed swimming a lot as well

pool/hot tub area would be great for a hotel in the u

breakfast was good.

clean good breakfast nice staff great view from the porch

the pool is great,nice garden with vulcano wiew!

loved our view of the volcano, the delicious breakfast, and the staff was very helpful with booking our

they had heated pools/spa which was nice

bills itself as a thermal spa hotel

the room was big and the pool and jacuzzi were amazing

breakfast, friendly staff, parking place, nice view to arenal volcano

cabanas and the pool/hot tub is nice

no wifi except in room. must leave property to smoke. small smoking area could be provided

the container/trailer we stayed in was in the parking lot and very cheaply constructed.

our house aka sea container (#14) was few meters away from parking lot and pool area at the same time

there was no bar available during our time there

a parking lot and too much noise

the spa offered more and had more times, would love a sauna or something like this, the restaurant was

following were exceptional: gourmet meals, staff, spa (my wife had a facial with jason) and cow milking (antonio

the people, the food, the spa (you must take a massage

more activities for kids

breakfast was amazing delicious, locally sourced food we really enjoyed the night

we had to go out to the parking lot where they had a little roof for us

not crowded place, strong wifi in bungalov and around the four swimming pool,

parking nearby the huts

many cement pools and drink bar are a bit overbuilt, not natural, but fun for families, safe, relaxing

1 kinda water park looking meaning i wish the pools felt more natural

have many pools with hot spa water

very friendly owners, hot spa and very good breakfast!

if you are looking for a spa and restaurants - this won't be for you

guests no wifi no hair dryer or even a water glass in the room owner too familiar with female guests

decent kitchen (fridge, microwave and one burner hotplate) with a large table

the many spa pools and even the slides were incredible

spa was exceptional

breakfast was awesome spa was great

great spa complex and beautiful breakfast menu

a massage at the spa is a must

you only need about an hour to book any spa service, which i found very convenient, as needed a massage after

which include 8 hot spring pools, a restaurant, cafe overlooking the arenal volcano and the spa treatment

big rooms, service was great.thermsls spa were amazing

we did not use spa but i bet it is wonderful

the spa facility was amazing due to ana molina's amazing experience and dedication

the pool and spa area is fantastic

she also gave us complimentary spa treatments which were fantastic

spa itself, whilst i imagine would have been really nice, was limited in terms of number of

had to share as this place was so relaxing and the amenities are beautiful from the thermal water spa to the

the pool area and the spa and the location

the spa is beautiful and tranquil

the grounds, farm, hot pools, and the spa were all unique and very enjoyable

the spa was exceptional and very relaxing, but a bit

the spa experience was also very memorable and a highlight

great staff, lodging, hot springs and spa

mary at the spa did a fantastic job on her massage and the spa facilities were perfect and so relaxing

also the onsite attractions were cool and great spa services and excursion

it was very nice, spacious and we loved the thermal spa pools. wonderful stay.

restaurant and pool and spa areal

the balm massage at their spa was incredible

we came back for the pools and the spa treatments specifically

forest, termales springs and spa area is gorgeous

and don't forget the bar with reasonable charges

breakfast buffet was wonderful with a lot of choices and was a treat with tasty local ingredients

bungalow kitchen is well equipped

we forgot to try the pizza; and the hot tub/spa wasn t warm

wifi to my room was a little weak but wasn't an issue.

the room had a kitchen and washer/dryer

pools are nicely designed, great for kids

and wifi speed could be faster

spa treatment was also wonderful

a foot stool would be nice to get into the hot tub/shower in the spa rooms

the spa was absolutely amazing and all the employees were cheerful and kind

it s private and secluded , there is a pool, spa and it s a short drive from the town

spacious room with view of arenal volcano

everything was great. nice views, even on a rainy day, comfortable room, good breakfast.

breakfast was included in the price but you can choose just between two menues, and if you want

the kids (ages 7 to 17) all enjoyed the pool and facilities

fantastic location in a quiet area of arenal. wonderful views and great jacuzzi and pool.

there is also an infinity pool and hot tub on site

the mountain view s were spectacular and the spa was amazing as

the spa services are highly recommended and the food was amazing too

i would highly recommend essence arenal and spa to anyone looking for a great experience with nature

the room and then one night in the tent) good activities schedule with possibility to do yoga and spa treatments

excellent spa facilities

yoga in the spa area was more than enjoyable

spa experience is nice, but i thought the hot springs experience at tapacon was a more natural

the spa pools were wonderful to come home to soak in and not crowded

the spa is amazing and luxurious

water pools are very nice with bar and food service inside the pool they fullfilled all our special requests

our fancy hot springs spa day in the area got canceled (because of tightened covid restrictions when we were

thermal spa was fantastic, and our room was cozy and comfortable, making for a truly relaxing stay

massages in our brief stay here, one on check in, and one on check out the next day, and the spa and therapists

have been nice to have been able to have a massage at the property but they don t offer any spa type services

would have liked a separate message and spa on the property.

we had a couples massage at the spa and it was relaxing with river in the background

spa is amazing

restaurant was just ok, spa service prices were more than double of prices of the resort next door we stayed in

after the massage, the spa staff gave us complimentary cocktails which were a nice detail

the advertised as a spa but there was only one person to work it so couples selection weren't possible (and it

the spa was good too but seemed more focused on spreading rose petals than giving the highest quality

spa was fantastic and all staff was super attentive

spa was nice but not as extraordinary as they present it and we found the treatments overpriced

the villa was great, spacious and luxurious, with excellent facilities

the spa treatment with liseth was very good, she is very experienced and professional