we really liked the place, view, rom, pool, whirlpool, sauna, staff, animals, etc.

wifi also non existant in the rooms and only in reception

of nature from the room, pleasant and helpful staff, ok breakfast, good parking space, nice microwave and fridge

nice located, beautiful walk in the forest, incredible pool, and jacuzzi, breakfast was

there is no real restaurant and bar and the beakfast was rather simple

seems like a more expensive mothel, the parking lot had few lights

extremely comfortable bed and excellent breakfast

it includes a high quality breakfast

lovely included breakfast

delicious custom cooked breakfast served on a lovely patio

clean, quirky, comfortable, kitchen

the tamal with the breakfast was the best i've ever had. the staff were great and very funny.

great breakfast, nice hosts, comfy and tidy room

safe and secure parking

free parking is a big plus

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

didn t have some of the amenities when we were there like yoga or a spa treatment my wife asked for but it

also, the hot tub in the spa was not available, so we had to wait for it to be filled, and it never got warm

the pool had an awesome view of the jungle and the drinks at the bar was great

we'd so highly recommend this hotel to anyone, from honeymooners to families with young kids

sufficient gym equipment

forest, termales springs and spa area is gorgeous

we came back for the pools and the spa treatments specifically

the service person at the pool bar was very friendly, we enjoyed his attention

more equipment for the kitchen such as better knives, some bowls, and towels would be nice

maintenance of property, not a welcoming room, very sparse furnishings, minimal equipment in the kitchen

the spa looked like it was once vibrant

we had a couples massage at the spa and it was relaxing with river in the background

spa is amazing

the advertised as a spa but there was only one person to work it so couples selection weren't possible (and it

after the massage, the spa staff gave us complimentary cocktails which were a nice detail

very kind host & amazing breakfast

- there was wifi - there was a tv

the restaurant, bedroom and the breakfast

breakfast in the morning was basic, but yummy and much appreciated

day we left, we did not get our breakfast, we left at 6 am

the pools are dirty looking, we understand the colour is because of the minerals but there was clumps

the breakfast is essential

parking is right in front of your bungalow

place is actually hot springs/swimming pool/picnic area

very helpful staff, clear space, amazing pools, fantastic nature, very good breakfast.

the breakfast was quite big, and they were ready to replace the eggs with fruits, for the vegan that i

hotel had enough parking spaces

that said, the wifi was poor, both in ability to connect and in strength

very friendly staff, great location, traditional breakfast

everything was great. super nice staff, beautiful rooms, great pool and spa area. we loved it!!

breakfast was awesome with nice

it was a highlight of the trip for my kids

the breakfast was great

no kids menu

giovanni the owner assisted us in booking tours, spa etc

breakfast and evening were delicious

lovely pool area with hammocks

they also make beautiful costa rican meals- breakfast and lunch is on the patio and you can hear the cacophony

we were able to have dinner late in the evening even though the kitchen was already closing

the spa offered more and had more times, would love a sauna or something like this, the restaurant was

the people, the food, the spa (you must take a massage

following were exceptional: gourmet meals, staff, spa (my wife had a facial with jason) and cow milking (antonio

the food - for dinner and breakfast - was amazing

only suggestion is a self-serve laundry

the breakfast brought to the room was lovely

reached out to the hosts about how i could make coffee, they let me know that they could bring me breakfast and

would be great if they had an actual room for spa treatments but we also enjoyed the couples massage on our

spa - hot springs surrounding of hotel sounds of nature at the room

the spa was great

spa too hot missing hooks for towels

breakfast was good with plenty of choice including toast, cereal, local, american or omelette

the hotel would also benefit from a pool area with outside seating and perhaps a spa facility

a basic breakfast is included

breakfast could be better

only basic breakfast included in the room rate, so we had to pay extra for what we wanted

started to clean the restaurant windows during the breakfast which was loud and disturbing the peace of the

some communication problems because we were not in wifi so we had to wait to check in.

breakfast options were great

they even returned money that they found in our laundry

service , room very comfortable, pool was good and the breakfast very good

the wifi worked great

pool is perfect for kids and the garden is beautiful

the rooms are super spacious and wirh a very clean kitchen

the kids loved the well-tended grounds and small river to play in at the back of the property

kitchen: perfect, looked very new

the kids also appreciated the option to have pancakes for breakfast

comfortable beds, heated pool that my 4 kids loved, pool had generous operating hours, leo was fantastic and

the kitchen is well equipped and has everything you need to cook

snake, how to find free hot springs (a hot river in the forest), access to a free hot swimming pool in a resort

location, breakfast, staff, kitchen. highly recommend.

the kids were served the same size as the adults, so no one went hungry

the rooms and shared space were really clean and nice, the wifi works without problems.

without the light also being on so no fan while sleeping, string of lightbulb string around the spa outside had

nice and comfortable place. well located. in the nature. spa resonably priced.

no spa and jacuzzi for me. my husband does not care of it...

the pool pictures refer to a spa entry but this wasn t offered to us at any point during the stay

in fact you get a whole bungalow with outdoor kitchen and balcony - very cool

we stayed in a deluxe bungalow with spa bath and were so happy we paid extra for the spa bath

the in-room spa service was exceptional

the hot tub was lovely, and wifi was great (we work remote)

served to us by the amazing arlen (who then looked after us impeccably whenever we were in the bar or restaurant

surroundings, private, quiet, with things to do (hot tubs, swimming, pool table, table tennis table), good on

the parking is very limited

warm welcome by chris, the possibility to do an early check in and a late check out were very appreciated

the bedroom didn't have a window and the kitchen lacked

bedroom so no natural light on the first night there were two small cockroaches in the shower the wifi was really

it was divided in kitchen, bathroom and bedroom

our cabina was down by the river and had a spa bath on the terrace outside, along with two great rocking chairs

the breakfast was delicious

side of the street so we were far from other part of our family during the stay), couches and kitchen could be

the breakfast served was of outstanding quality

lovely pool hot shower had a hot tub on the decking helpful

it has a bar on the upper floor (with a swing

location in less desirable spot. parking is down the street. breakfast included sliced hot dogs.

free secure parking

the kitchen was very small and seemed dirty

amazing location. amazing common area. excellent breakfast. hope to be back!

the staff is wonderful, breakfast was delicious and the spa is wonderful.

pool and spa areas were great!

our bed was super creaky but after we mentioned it to staff, they offered a free spa session (it was great)

nothing! could have more reference to spa facilities on website.

spa and rooms

good location and fair prices. parking possibility. nice welcoming staff.

breakfast is hosted at a hotel just round the corner and had really good options (costa rican,

location , close to all restaurants , shops , laundry

laundry service right across the street

walls are a little thin, and no shampoo or conditioner. wifi can be a little spotty.

couldn t use anything from the kitchen or microwave

, new , comfortable kitchen very clean you have coffee machine toast maker and everything you need location

the laundry service was very fast

location, good kitchen appliances and very clean

wifi wasn't that good

river under the rainforest trees with plenty of birds and after this you can go to basins in spa centers ( baldi

the breakfast was delicious and the beds were comfortable

the pool was very refreshing

breakfast, extremely helpful staff and great location to town

minute walk from the town unbelievable value for money extremely helpful staff fabulous breakfast beautiful lit

no spa or heated pool

parking is unmarked and limited

ample parking

no kitchen/ somewhere to cook your own meals

the pool area was so relaxing, right beside the jungle, so you could animal/bird watch

the breakfast was also very good

wonderful breakfast included, extremely caring and helpful staff

beautiful, large rooms, awesome wifi

very nice restaurant and bar with a nice selection of wines and menu items

pool and pool area to small for number of rooms.

spa didn't work, mould on shower, broken screens and noisy air-conditioning.

parking was available right beside our cottage so was very secure

looking for something quiet and close to fortuna main village (1 min by car) aircon and swimming pool to relax

view of arenal volcano from the pool, convenient private parking by each cabin, friendly and helpful staff, good

wifi signal was weak - if you ask for a cabin away from the main road you get peace and quiet, but

i had a lovely room with its own private dipping pool, which felt like heaven after a day of trekking and hiking

property was smaller than it looked. pool area in suites face the parking lot.

having our own pool and the greatest views of the volcano nearby was just amazing, the staff is very kind and

the rooms are big and modern, the wifi was superb and the bathroom is something else

bathroom was a dream and we felt like having full privacy on our little terrace with the plunge pool

great location with beautiful views. very helpful staff. excellent breakfast options.

the breakfast was repetitive every day but there were three options to pick from

safe and clean, with an amazing breakfast

wifi was almost like we didn't have it

breakfast was perfect

very clean and nice, spa was awesome and in a good location

we especially appreciated the small kitchen it was very convenient and made our stay even more enjoyable

kitchen nicely appointed

none, but if being picky, the kitchen lacks a kettle, and the shower has only a rainfall showerhead, which can

also there is no common pool

is no clean room service, there is no safe at the room or at the hotel, there are no separate towels for the

the pool, the cabin, the outdoor kitchen

breakfast was fantastic

excellent pool, massive shared kitchen area with everything you need

extremely narrow and hard-to-access parking spots

the breakfast was very good with so many options, fast wifi and great service

the wifi was strong and we were able to work from the room

the breakfast was very good with so many options, fast wifi and great service

the windows in the second floor rooms there's not a secure, it could be dangerous for small kids, they could

parking was provided as was free wifi which worked well

parking is limited, so make sure to mention if you come by car

the toiletries were spa type rather than regular hotel stuff

the pool

attached restaurant (piura) that is owned by the same folks that own the hotel, so that’s where breakfast

breakfast service was very good

the breakfast was delicious

pool and spa were great ways to pass our down time, the rooms are nice and private and i loved watching the

the pool was in really great condition and wlmy kids enjoyed swimming a lot as well

view of the volcano, the tiny bungalows with hammocks and covered patios were delightful, and the wifi made

the property has 3 very friendly and well behaved cats, and my kids are crazy about cats

the property has 3 very friendly and well behaved cats, and my kids are crazy about cats

pool/hot tub area would be great for a hotel in the u

i loved the gallo pinto for breakfast

clean good breakfast nice staff great view from the porch

free parking and free breakfast were also helpful when getting picked up for early morning excursions

on site restaurant was fantastic for dinner, and we enjoyed the breakfast buffet too

bills itself as a thermal spa hotel

they had heated pools/spa which was nice

loved everything. the staff, the location, the rooms and pool area.

parking was included along with the reception had plenty of tour info

the pool and jacuzzi is great, there is a bar right there to get a drink

very good spa service and better priced than other places in the area

had trouble booking spa services.

my wife used the spa and she loved it

so close to arenal it was like standing next to an ancient ancestor- we felt at peace in this space

oh and the staff at the spa magic hands

spa bath & shower with hot water for a change

being there is like a spa experience, you leave feeling absolutely refreshed

excellent servis, typical breakfast, swimming pool, very helpful staff.

very clean, well equipped kitchen

we came for the remote location- so be aware it is a bit far from amenities great laundry service and

next to the pools restaurant had good food bar inside pools makes delicious drinks, try the pinacolada in a

our house aka sea container (#14) was few meters away from parking lot and pool area at the same time

the pools were very busy at the weekend, which made getting into the hotel and parking difficult

trucks coming and going one day, and the driveway to get into the resort is uneven, rocky and parking lot is

wifi was intermittent