i got a message at the spa jessica was amazing. best message of the year

good staff, nice bed and ac. sweet pool. frog pool and caiman were nice extras

food at the restaurant for breakfast lunch and dinner

poor wifi no fridge in the room

more annoying: the wifi signal didn't reach up to our room

in the center of the city with big parking

lots of breakfast options. room is clean with a view into the forest

the food was kind of average, but the breakfast was really good and included.

the breakfast was wonderful

pool was not usable.

staff, lots of nice touches in the rooms, spacious grounds, great breakfast, very quiet, good air

the pool facility was lovely and the gym was well equipped

jaime (james) is the main bar tender and he has skills

for now the 10 - 12 sunbeds around the pool seemed fine

the room was spacious and the private pool is wonderfully relaxing

fully equipped kitchen

had a fantastic stay (including 2 kids of 5 and 8y old) with wendy and her family

* peaceful private setting * spacious * minimal insects despite open design * well equipped kitchen

no wifi

the hightlight for our kids was the frog tour

there is a bar with beer and soft drinks

our kids likes the small pool

spotty wifi coverage and lengthy unpaved roads

we have young kids and they were happy but also going around in circles at times, there are lots of stairs as

that said, the wifi was poor, both in ability to connect and in strength

the breakfast was quite big, and they were ready to replace the eggs with fruits, for the vegan that i

hotel had enough parking spaces

very friendly staff, great location, traditional breakfast

the breakfast brought to the room was lovely

reached out to the hosts about how i could make coffee, they let me know that they could bring me breakfast and

there is also very nice garden, we had our breakfast there and it was delicious

breakfast was super tasty

nice location with fresh air in the mountains; good breakfast and helpful staff

the owner was very friendly and prepared a delicious breakfast

the breakfast is very delicious

hot water even in a mountain accommodation where it was cold outside, no wifi, bed wasn't so

the cabin was spacious, with a well equipped kitchen, table and chairs for seating

no wifi

we slept in the container. staircase was a little sketchy. wouldn t recommend for small kids.

comfortable room for four to five, with alkoven for the kids to sleep, kitchen corner with refrigerator and

the included breakfast was delicious

were were two families who together had 7 children among us and the kids had so much fun exploring the property

there was a little fireplace-like heater and a second space heater, but it was still uncomfortably cold

pool waa not apt for swiming

didn t have some of the amenities when we were there like yoga or a spa treatment my wife asked for but it

also, the hot tub in the spa was not available, so we had to wait for it to be filled, and it never got warm

we'd so highly recommend this hotel to anyone, from honeymooners to families with young kids

when they heard we had a morning tour planned, they independently asked if we'd like to pre-order breakfast to

beautiful pool, lovely tents, great bed

pool looked inviting and the grounds were well kept

convenient location, secure parking

huge, very clean, quiet, good wifi, parking, simple kitchen facilities

tiny bathroom. wifi only works outside the room.

good parking and nice to relax time

only thing was that the parking situation was a little confusing, as there is parking available but it s a

we were never successful getting the wifi to work, even though we got connected.

large living spaces with a courtyard for breakfast

i also want to thank the staff, darwin the manager went above and beyond to help us with not only parking (which

work, but we figured it out and you can always get on your personal device because they give free wifi so we

staff allowed me an early check in

for a bit extra money, they did my laundry - perfect for a backpacker like me :) so if you searching for a nice

breakfast was delicious and beautiful, plant filled area

nice atmosphere, good breakfast for a fair price.

new firm bed. good location, nice breakfast, nice staff, pleasant breakfast area. good wifi.

garden with hammocks and trees, pretty close to the airport and very nice owners, breakfast and shuttle to the

the accommodated parking both vehicles

there's free wifi in the airport so you just text them once you have your baggage and they turn up 10 minutes

friendly and helpful staff, clean and comfortable room, wifi and tv, nice garden area in the back, free tea and

it had very good breakfast and parking

the pool is clean and refreshing

kids liked the pool, it is cold but after they finally got in, they were fine

breakfast is good

the added bonus was the breakfast

laundry came back folded and

spa treatment was rushed and not lux, dining staff picked up cutlery not from the stems but from

great swimming pool too

turned up for breakfast long before it was meant to finish but they had ran out of a lot of items so it wasn't

wifi could be a bit slightly improved, we could not connect to all devices at the same time, but

the pool table was a nice addition

was very friendly, breakfast was very good

they have a parking garage and the backyard with the swimming pool, chill area and restaurant is very nice

location to airport, shuttle, laundry, good food, clean place, great helpful staff

could used a laundry room for hotel guests

good wifi

very helpful receptionist. super close to the airport with a shuttle. great service!

ladscape and gardens, inner couryard with fountain and ceramic tiles, the kind staff, the great spa treatments

special shout out to the service director, as well as georgina and her magic hands at the spa, and gael at the

the spa was awesome and the best treatment i've ever had.

the spa was incredible

part of our group visited the spa and really enjoyed it as well

very close to the airport; shuttle: free shuttle from the terminal to the hotel; pet policy: a reasonable pet

the breakfast is fantastic, the pool great, the room comfortable (free coffee

nice restaurant on the premises a as well as bag breakfast were great

it did feel that there was not a continous flow of water and there had been 8 kids inside just before me, so

value with shuttles and breakfast included

the garden is so beautiful, the rooms, restaurant and pool are simple but ample and clean

wifi was a little bit weak

the rooms were beautiful with their spanish style furniture and balcony overlooking the pool

pool areas was nice as well

cold swimming pool meant that we didn't use the pool.

the spa facilities are very good

bunk beds for the kids and cats around property

impeccably clean pool with pleasant plantings

each with their own wall painting outside bunk beds instead of a queen or full bed for the kids chair

the front desk by phone, only by walking there under the heavy rain, not enough towels, poor wifi

i was not impressed with the spa services i got

covid-19 affected the spa and massage appointments. almost had to book a week in advance

spa experience is exemplary

huge pool, large rooms and don't forget it has a spa to get a massage after a long vacation hiking

the rooms were spacious and very good

i didn't try out the pool or the spa treatments

i thought a place with a spa would be nice

spa was great

borderline rude, both while we were checking in and afterward when we asked them to look into the wifi, which

the breakfast was amazing

everything was great. super nice staff, beautiful rooms, great pool and spa area. we loved it!!

the food is delicious, the pool is very nice

easy place to be with kids

lovely breakfast and cheerful

it was a highlight of the trip for my kids

some communication problems because we were not in wifi so we had to wait to check in.