following were exceptional: gourmet meals, staff, spa (my wife had a facial with jason) and cow milking (antonio

the spa offered more and had more times, would love a sauna or something like this, the restaurant was

the people, the food, the spa (you must take a massage

hideaway location , high quality guides , great reception team. breakfast superb.

fireplace in the casitas - very nice for kids even when they'

some communication problems because we were not in wifi so we had to wait to check in.

the spa procedures also exceeded our expectations, all in all 10/10 points

great massage at the spa and well marked trails around the

views, the staff (friendly and helpful), and the yoga room and pool

fantastic staff. the rooms are nice the pool is tremendous.

the chef made fresh breakfast, lunch and dinner

giovanni the owner assisted us in booking tours, spa etc

the pool was a nice place to relax and cool off

villa had a basic kitchen unit in it (sink on an island, a grill, and a refrigerator) but there was no cutlery

we had breakfast every morning by the pool and hearing the birds sing

the setting is beautiful and it has a small pool to cool off in

the pool and breakfast were very good

quiet and nice spa, swimming pool, friendly staff and beautiful lodge, i was happy stayed 3 nights here

and covered, the jacuzzi is hot, the staff are very accommodating, cabin is large and clean, kitchen stocked

the included breakfast was also perfectly fine

pool is large and covered, the jacuzzi is hot, the staff are very accommodating, cabin is large and

the tamal with the breakfast was the best i've ever had. the staff were great and very funny.

safe and secure parking

free parking is a big plus

great breakfast, nice hosts, comfy and tidy room

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

clean, quirky, comfortable, kitchen

he was extremely pleasant and conversed with us over our wonderful breakfast

delicious custom cooked breakfast served on a lovely patio

my room was exquisite - windows overlooking the beautifully landscaped grounds and pool with cascading waterfall

a little expensive. breakfast couldn t be served earlier before i left :/

close to the town, but the place is quiet. good breakfast, good space on the parking lot.

the hotel would also benefit from a pool area with outside seating and perhaps a spa facility

a basic breakfast is included

breakfast was very good

only basic breakfast included in the room rate, so we had to pay extra for what we wanted

on the final morning we had breakfast and rolando came over to advise us on our next destinations and also

everything was great. super nice staff, beautiful rooms, great pool and spa area. we loved it!!

alejandro in the bar and restaraunt is just an awesome guy, very kind, very humble

nice swimming pool but the bar wasn't always staffed

the pool was a really cool set up with half cold and half warm water

parking onsite which was good

also, the hot tub in the spa was not available, so we had to wait for it to be filled, and it never got warm

didn t have some of the amenities when we were there like yoga or a spa treatment my wife asked for but it

the pool had an awesome view of the jungle and the drinks at the bar was great

sufficient gym equipment

restaurant on site is delicious and the swimming pool is gorgeous

spa too hot missing hooks for towels

the spa was great

would be great if they had an actual room for spa treatments but we also enjoyed the couples massage on our

spa - hot springs surrounding of hotel sounds of nature at the room

regarding room service,

forest, termales springs and spa area is gorgeous

we came back for the pools and the spa treatments specifically

free breakfast

breakfast was very nice

) dinner was excellent, buffet breakfast likewise

restaurant was just ok, spa service prices were more than double of prices of the resort next door we stayed in

after the massage, the spa staff gave us complimentary cocktails which were a nice detail

the spa looked like it was once vibrant

we had a couples massage at the spa and it was relaxing with river in the background

the advertised as a spa but there was only one person to work it so couples selection weren't possible (and it

we looked at two, and they were cool and well-designed with an outdoor kitchen and shower but with complete

nice room and equiped kitchen, super friendly and nice stuff (it was very nice to talk to vladi and to take a

also, we asked if we could do the laundry, and it was done for us (with payment) the same day

we loved the beautiful views, butterflies, pool - and the delicious breakfast.

shower was cold, the wifi weak, there was a kitchenette without a sink, and a few things didn't work properly

the view of the mountains, the pool area , very well kept property and the rooms are comfortable

the pool and pool area were beautiful - surrounded by trees etc

i made a mistake on my prior review stating i wish they had a pool

, we had a long day of travelling, without internet or wifi

the breakfast was great

i loved the hammock, and cabin. the customer service was excellent. clean with kitchen.

missing cutlery in the kitchen

free breakfast was pretty good, with large servings

good breakfast

nothing in the kitchenette except mugs and glasses; no plates or silverware, coffee filters or anything else

everything the staff the environment the food the spa the everything it was just breathtaking

the spa services you have to book in advance of your stay- which we were not told, it was all sold out

the spa is very extensive and has also gorgeous views

the spa is exceptional and all staff are so loving, nurturing and professional

spa services were excellent

spa bath & shower with hot water for a change

being there is like a spa experience, you leave feeling absolutely refreshed

we had a very early departure ( 5 30 am) and so we wouldn t miss breakfast he delivered to us the night before

we truly loved the gardens and the pool, and the waterfall nearby

the accommodation was spacious and contained a small kitchen and good shower

the wifi is stellar i was able to get a lot of work done in private when i needed to

kitchen: perfect, looked very new

can even cook there with all equipment, we had three two-person beds; so perfect if you stay with kids

each room has one covered parking space right outside of your room

kitchen was well equipped

the breakfast brought to the room was lovely

reached out to the hosts about how i could make coffee, they let me know that they could bring me breakfast and

steep hill for the parking spot, bring a suv.

the breakfast was great - you can choose an option from the menu and then there s a small buffet as

air conditioning and wifi were great

not enough chairs by the pool.

the food and room service was good

safe and clean, with an amazing breakfast

location was right next to the arenal waterfall. breakfast as decent, wifi in the room was good.

breakfast was perfect

breakfast was amazing

the breakfast was repetitive every day but there were three options to pick from

breakfast in the morning was basic, but yummy and much appreciated

was fine at the restaurant; the local cleaning lady offered to do our clothes laundry for free (we accepted but

very kind host & amazing breakfast

- there was wifi - there was a tv

nice cabins, perfect location for us, very good breakfast and good local restaurants next door

the pool pictures refer to a spa entry but this wasn t offered to us at any point during the stay

nice and comfortable place. well located. in the nature. spa resonably priced.

no spa and jacuzzi for me. my husband does not care of it...

without the light also being on so no fan while sleeping, string of lightbulb string around the spa outside had

we had to ask to get help to carry our bags to the unit, which is a good distance away from the parking

our cabina was down by the river and had a spa bath on the terrace outside, along with two great rocking chairs

beautiful birds on property and well taken care of with a beautiful pool

wifi was not dependable but it was adequate

the traditional costa rican breakfast never gets old

wifi connection in cabin was very interesting

clean, very nice hosts, good facilities, nice warm water, good wifi, beautiful birds, breakfast served

pool looked great

breakfast was excellent. room was spotless. property is in a beautiful setting.

everything was perfect - the breakfast, the room, the garden

i would've like a bigger swimming pool. but the experience was good

the staff is wonderful, breakfast was delicious and the spa is wonderful.

the hotel s restaurant is delicious and their spa services are divine

our bed was super creaky but after we mentioned it to staff, they offered a free spa session (it was great)

nothing! could have more reference to spa facilities on website.

pool and spa areas were great!

there was a bar not far away that provided heavily based sound until 3 am

pool is perfect for kids and the garden is beautiful

the rooms were clean and spacious, the provided breakfast was delicious, the laundry service was easy and

room service and breakfast was really good also parking in the property was convenient as well

parking seemed very safe

kitchen with all the facilities needed, the bathroom is big, the ac worked great, lots of parking

kitchen with all the facilities needed, the bathroom is big, the ac worked great, lots of parking there,

bedroom so no natural light on the first night there were two small cockroaches in the shower the wifi was really

base room i took was on the ground floor with a view of the interior parking in hand sight i would have paid a

the room is clean, smells nice and has equipped kitchen and bathroom

the pool, the cabin, the outdoor kitchen

amazing sights, beautiful location, comfortable and clean beds, great staffs, pool is amazing!

relaxed in between going out and coming in at the pool which was a great temperature

great breakfast and helpful staff

secure parking available at the premises

the covered parking was convenient, especially in the rain

our room was located right next to the parking lot and rode so noisy during the day when maintenance of the

entrance to the parking was a bit difficult and although the property was very nice i feel it was very expensive

having our own pool and the greatest views of the volcano nearby was just amazing, the staff is very kind and

the shared kitchen is an added bonus

the kitchen is well equipped and has everything you need to cook

the place has a pool, delicious breakfast and kind and helpful staff- we asked them for recommendations and

the pool is really nice and the communal kitchen is well equipped

and helpful staff, lots of birds, friends people around, supermarket in walking distance, ok parking

for our further trip very clean ( room got cleaned) , good equipped kitchen, good and lots for breakfast if

very clean and nice, spa was awesome and in a good location

also there is no common pool

wish there was a pool at this residence but the jacuzzi was easy to figure out

liked the privacy, hot tub, shower, and the kitchen area

the kitchen has almost everything you need to prepare something simple

one staff member was a bit grumpy and lots of rules to follow when using the kitchen.

, new , comfortable kitchen very clean you have coffee machine toast maker and everything you need location

frumpy furniture, kitchen in room cannot be used, noise from street

wifi worked perfectly and there was a safe for my belongings

good and clean bathroom,if you book directly it is very nice and you can use their common kitchen otherwise pay

river under the rainforest trees with plenty of birds and after this you can go to basins in spa centers ( baldi

wifi was not the best but we could watch next on the smart tv

wifi slow

place, wonderful people, excellent breakfast, big balcony, safe private parking

breakfast, extremely helpful staff and great location to town

was a little dim, but when you have a pet sometimes you get the least popular rooms and i understand completely

is in the middle of the city center, which means is busy in the street and there is no parking space in front

location in less desirable spot. parking is down the street. breakfast included sliced hot dogs.

great location, good breakfast and the staff was very nice

great wifi connection and a fantastic terrasse zits a bar overlooking the volcano

off street parking, cold fruit juice at check in, unbelievably friendly staff, very comfortable rooms with

close to the city and yet a ten minutes drive away from nature. nice room and breakfast spot

great little place, killer location (quiet but not far from anything), fantastic breakfasts, and ian is easily

beautiful view of the volcano very good breakfast spacious rooms, ac, wifi

accommodation, breakfast, reception, and amazing customer service

no spa or heated pool

the room was large with many amenities and kitchen area

families will appreciate the thoughtfulness put into amenities, particularly the pool

staff was awesome, helpful and friendly, got from late check out to some discounted bookings...

parking is unmarked and limited

had trouble booking spa services.

my wife used the spa and she loved it

oh and the staff at the spa magic hands

very good spa service and better priced than other places in the area

so close to arenal it was like standing next to an ancient ancestor- we felt at peace in this space

spa didn't work, mould on shower, broken screens and noisy air-conditioning.

nice breakfast

the main road is pretty close and noisy. the wifi was not working in our bungalow (no 4)

the breakfast, especially the fruit platter is lovely

liked the breakfast

great location, beautiful sunset very nice spa and good beds. very nice staff. very quiet.

there is a beautiful pool and spa area also with a bar, and monkeys and birds easily seen on the property

is why we booked this property- the only thing they did was allow us to use the jacuzzi in the spa but unfortunately

room and bad are confortable, the spa is nice

what you see in the pictures, the pool as well as the spa are closed for long term renovations

the pool and property were excellent

the windows in the second floor rooms there's not a secure, it could be dangerous for small kids, they could

too breakfast being included was a big bonus and the choice and standard were great we used the pool every day

the parking lot is opened without security

wifi don t work in bathroom. location not center to town

we stayed in a deluxe bungalow with spa bath and were so happy we paid extra for the spa bath

the in-room spa service was exceptional

carry heavy suitcases for over 100 meters from the reception and again from the room to the car parking lot

the grounds are beautifully kept, the rooms are very comfortable and spacious and the breakfast was delicious

there's plenty of filtered water and a coffee/juice bar at the reception for guest use between 10am and 10pm

parking is limited, so make sure to mention if you come by car