this time, i was too tired to go down for dinner, but as they don't do room service, they are very happy with having a takeaway delivery to reception, and then they

were rude and had issues with supplying room service even though we confirmed this and the charge before we arrived, the duvet had a

says on website it has room service but doesn t offer this feature

great location with parking

staff was friendly and helpful, dinner and breakfast were really good, and the beds were comfortable

unique accommodation. room service great. fab location, near stone henge.

room service from the pub which was a bonus in these covid times

room service was tip top

the food was lovely, and i had room service, as i was tired

staff were all incredibly friendly and helpful room service was great, staff were happy to bring the drinks and food out to the hut which was such

i booked for a week but room service just changed the bed without vacuuming, i had to ask them to vacuum the room as there

room service was very quick and food was of a high standard

that room service didn't find my phone charver left in my room, although acknowledge my fault i left it

lovey and good location friendly staff at reception good room service for ice/drinks

bar shuts at 11 no room service after

thought the room service tray charge was expensive, especially in the current climate where its preferable and

excellent, room service meal great and on time, location good for access to working area

on the first day we had no room service and the television had no radio stations available

there is no room service

first hotel in the world over 60 years where i could not have an evening meal or room service after 17

room service for breakfast was very good and the location for visiting salisbury was excellent

location was great. room was nice. room service was good.

room service food pretty mediocre

the 5pound charge for room service.

the connection for room service was not turned on and took an hour to get a drink and the bar was closed at 3pm

room service, breakfast, friendly staff, dog friendly

single female business traveller i am always looking for a friendly hotel that has free wifi and room service as i don't like eating on my own

meals served at the bar is exceptional quality

and helpful reception staff, comfortable room and a large breakfast buffet in the morning

location, ample parking, friendly and helpful staff and owner, good sized room, clean and facilities in room,

wifi dropped in and out frequently could have made life a lot easier if it were reliable

dodgy wifi

country inn, with very well appointed rooms, really friendly staff, and an excellent bar and restaurant, with a great selection of food and drinks

wifi didn't have a password so it was easy for us to hop on

is great bar and restaurant on site, plenty of parking, easily accessed from major routes

kids loved our stay

nice and clean with friendly bar staff

great location, could sit and eat dinner just outside the room once the kids asleep

the noise from the road and bar were quite loud.

into which you can wheel your bike from the courtyard-style parking area / beer garden

good location. good for parking. friendliness of staff. room service daily.

10 additional charge for room service!

food evening meal and room service plus good to have parking

room service was quite acceptable

room service was excellent

experience at the pelican started very well as i was given an early check in as i had a lot of luggage and the extra hour gave me time to go shopping in the town

nice room, nice local ales in the bar. pleasant and cheerful bar lady.

bar staff friendly on arrival quickly showed us around then left

the bar prices were substantially less than other premises in the town

the bar closed early midweek. however there were plenty of other bars with throwing distance

wifi in the room would have been appreciated.

though it never is).

everyone was very friendly including the locals at the bar in the evening , nice meal ,lady at the bar in the morning even wrote me a little map of where

wifi and door lock issue

od luck with that in the uk), wifi poor, unbelievable racket outside at 2am saturday night when the nightclubs let out whislt

the rooms, the location, the helpful desk and room service staff, the outside space.

customer service, everything we asked for, early check in, friendly team

very comfortable warm welcoming room and bed great nights sleep and great breakfast especially the one modified to my wife's tatse with no fuss at all

would recommend as ample parking provided as well

wifi was great and there was a desk in my room to work at

room service later than 9pm

room service was slow unable to turn mixer tap off

dinner we had definitely seemed to have been sitting which was disappointing and as it was room service, i expected hot plate and covers to keep things covered and warm but all were open and

room service breakfast was forgotten but soon rectified after speaking to reception and very tasty

breakfast room service was great, bed was comfy

room service was prompt and of high quality

the room service menu stops at 9

no room service menu available in the room which was the same case on my last visit.

room service was polite, speedy and delicious but a tad expensive

toiletries in the bathroom and a good room service menu

a great overnight stay room was very clean and comfortable and room service was quick and easy

kettle in room didn't work, i explained this to room service on the way out, she said i missed the switch; funny that i have been using electric

room service and a wonderful bath bed fantastic

friendly staff, spacious room, great room service, warm and welcoming

a bit too hard pillows to my liking and had a slight delay with room service but wouldn t complain

the food (room service and breakfast service) was excellent (-) we were told there were information sheets in the bedrooms informing us that we had to request a room service and that we had also been told on arrival (-)than the comment above about the breakfast, you had to ask for room service which i don't expect in a four star hotel (+) room service available at no extra charge (-)room service for the 4 night stay (-)room service, no cleaning (-)no room service as advertised. a big big no no. (-) room service felt half complete

a big and well appointed family room - the kids loved the bunk beds, which were built in and solid

it is only 5 minutes walk from the town centre, has good parking and an ev charger

lift in the building so you carry your luggage one flight of stairs wifi wasn t great no mini fridge or mini bar in the room toiletries were almost non

room was great for a family with bunk beds for kids

the hotel advertises room service but this was not available during our stay but they still left the menus in our room

would of like room service, but the restaurant and the breakfast was super !!

no room service

room was fine, and it was good to have daily room service

no outside dining; uncomfortable bed; feather pillows with no alternatives; no 'during stay' room service, not even fresh towels and nothing offered; small and poor quality in-room tv with

i didn't like that there was loads of bowls and plates left in the stairwell from room service.

ordered room service for my daughter, nice food which was delivered quickly, exactly what was needed

we had room service which was amazing and the breakfast was great

room service could of been a bit better

room service options, there should be a better menu to choose from as room service always cost

service was pretty slow and room service breakfast consisted of cold toast we were really disappointed after the cost of our

however when we got there we were told that dinner was fully booked and we couldn't even have room service

room service - tapas only on offer, absolutely nothing else

for reception, if room service was available

room service was slightly sloppy but barely worth mentioning - all was lovely!

really friendly and helpful, plus there is the possibility to order room service

with a 3 charge on top for room service

half empty,we had a room up 3 flights of stairs which is not ideal with a dog and there was no room service menu or do not disturb sign in room even though

we had a young baby so got mostly room service in the evening so was really good to have great food

very poor room service

early check in was allowed. food is to a very good standard. location is superb.

lack of parking.

wifi was patchy, and no good for working online

to find parking

wifi was poor.

good room service, good location, big and clean room.

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it was difficult to get room service

staff was great, room service was great, the restaurant where we had breakfast was pleasant, everything was clean,

the room service was amazing, food was very good and service very prompt and easy to order

need concierge need more stuff for room service need more cleaning

had a function on whilst we were staying, so there was no room service so we had to eat at the bar

didn't use room service but looked good woth some options available 24hrs

whole stay at the hotel in southampton we were satisfied with accommodations, hotel service and room service

expensive room service

view was excellent, quite room on the 5th floor and room service very good considering the covid 19 proposed restrictions of services

staff were super helpful and we had room service for our evening meal which was very very nice

room service very slow/poor, numerous phone calls to front desk in the evening & no one answered

wasn't at all impressed with the all day/room service menu, but the breakfast was good.

room service and the food was not very hot for my friend

staff we met from reception, to concierge, room cleaner, room service were so professional, pleasant and super helpful

we also used the room phone and room service which was perfect

next morning i was trying to get room service for one hour housekeeping ended up sending my request to reception who i called about

we stayed in the junior suite and the service was incredible, from the complimentary wine, to the room service, to the most comfiest bed we ve ever stayed in, the stay was exceptional and we will

the room service details were lovely

fab quality breakfast facilities lovely restaurant and bar with roof terrence only mark down room service breakfast could have been serviced more hot

bed really comfy. quiet night. under floor heating in bathroom very good. room service amazing.

hold of room service and the spa was difficult on a couple of separate occasions and ice needing to be

only negative comment is, if you try to order room service, it takes several attempts before someone answers the phone, if at all

bed is very comfy, good spa treatment, lovely meal and room service, warm and comfortable, good parking