my daughter loved the place, especially the indoor, outdoor pools, and the room service

we had room service as we arrived a little later than hoped, dinner was lovely

urdough toast was from a very small

room service breakfast was nice, but portions were small

we had room service, lunch on the terrace and dinner in the restaurant and enjoyed every meal although my

the complimentary room service. really comfortable bed.

e kids love it), great and friendly breakfasts and location near bradford on avon which is a super

food brilliant, friendly, wonderful location, brilliant breakfast (esp the dogs sausages!)

and 12a) worked perfectly for a family of four with

of the property are absolutely fantastic with a big chess board and jenga helping keep the kids entertained

we ordered room service and the burger arrived overcooked and dry as leather -

as we had a two night stay, we were offered a free room service

i then asked if there was room service breakfast and was told that there was

the room service by advance request policy is disappointing: obviously designed to save on staff

down, awful lumpy beds, dated, restaurant closed so no food inc room service

breakfast was good. apart from we requested room service and both breakfast were wrong.

slow dining room service. attention to detail in room cleanliness.

with room service with breakfast

hate to say it but the food

amazing private garden with hot tub then gate straight out to heated pool and spa we had room service breakfast we had ice bucket and glass bought to our suite for our champagne carried my

couldn't do enough for us, very kind, the room was imacculatly clean , and breakfast was superb

but the worst part was breakfast

breakfast was faultless fresh produce cooked superbly

breakfast very good

fault was as yet they don t open bar every night and no food on evenings until friday/weekend but i m sure this will change in the

when offering main meals to guests, so nightmare to eat the delicious curry we ordered, so had room service from then on and was not aware that breakfast was not

great service from staff room service was excellent special christmas dinner was delicious

prevented your normal high standards re room service everyone has had to adapt to extremely difficult circumstances but nevertheless it was

minor thing that wasn't a problem, was we didn't realise room service food cut off at 8

travelling alone i had room service and it was prompt and delicious. well worth the money.

i m sure room service would have had it there in an instant

5hrs for room service, the staff brought us a free bottle of wine to go alongside our meal

location and great room service food

room service

about dinner reservation was told there was no room for any reservation in the restaurant or even room service and that they were fully booked

as it was attached to the pub parking was a bit limited.

nice and clean with friendly bar staff

kids loved our stay

off street parking available

great location, could sit and eat dinner just outside the room once the kids asleep

great bar

nice room, nice local ales in the bar. pleasant and cheerful bar lady.

experience at the pelican started very well as i was given an early check in as i had a lot of luggage and the extra hour gave me time to go shopping in the town

i required early check in and the staff did a great job in getting the room ready early for me to attend a

the bar closed early midweek. however there were plenty of other bars with throwing distance

10 additional charge for room service!

food evening meal and room service plus good to have parking

room service was excellent

good location. good for parking. friendliness of staff. room service daily.

room service was quite acceptable

wifi useless, towels not changed

the 'generic' bt wifi wasn't great

tv not working. wifi connection poor. car park access unclear and difficult

food bar and parking great, been before

nice bar and food was great

evening room service didn t happen believe due to lack of staff

busy in resturant for room service

unable to get a snack/ sandwich in the evening no room service.

room rate another welcome surprise was an extra few choclate mints wishing happy birthday from room service thanks

as a sole traveller i requested room service but was told there weren't enough staff so i had to go out and buy food as it was

in a beautiful brand new studio with parking and kitchen facilities

early check in

the apartment is very well equipped, the kitchen has everything you need and more

great stay started with easy and free parking off street/on site

the apartment was well heated and free wifi was also provided

and accomodation excellent, breakfast really good and bar food very tasty, staff were really friendly and welcoming

parking on site was an added bonus, it took the stress out of trying to find somewhere

the hotel has a lovely bar / restaurant with welcoming staff and nice atmosphere and we were luck that the weather was

the wifi was also patchy at best with it not working for hours at a time

parking was good

room was not tidied during the

-15 and couldn t get any food at all, no room service , not even a sandwich

no room service option at the moment

no room service , got charged 10 parking

to small for double ,no room to put luggage,shower broken but was repaired,no room service at all for the price of the room we expected a lot more , ordered toast for

od) smell in the corridor

the rooms were very small and the room service menu was too fancy and very limited

we ordered a toastie on room service

could offer more in room info re room service/bar menu etc

we were asked if we wanted to open a tab for the bar or room service, which we did

wifi was poor.

due to staff shortages there were no bar or food facilities in the evening,

parking was tricky but worth it for the village location

staff, restaurant food excellent, breakfast excellent, reasonable bar prices, very comfy bed

wifi wasn t working and there isn t any phone signal due to location

i had to think of anything then the fact you had to pay extra for room service would probably be the only

don t have any complaints whatsoever, but will feedback that the 24hr room service didn t seem to be available late in the evenings

was a shame when we ordered room service it never arrived and on checking the kitchen staff had left after taking our order

the bar staff were so fun and attentive, room service was excellent and quick, breakfast was lovely and fresh

room service, bathroom, grounds

no room service at this hotel and the room was smaller than i was expecting

had room service and it was awkward eating on the bed

the staff were amazing, room service was fast and tasty

in the 24 hours i stayed, the room service tray outside the room opposite was never removed so i watched the dessert someone

there was no room service due to short staff on the first night, the hotels food was very expensive

great choices for breakfast, fresh fruit was lovely

intimate service, friendly staff, location was great and beautiful decor, easy on road parking

walk from bath spa station although is slightly uphill with luggage

would suggest that when ever possible a grab bar should be installed in the bath/shower

staff, nice clean room with wifi and good water pressure

particularly loved the little vase of fresh flowers

room service would have been great but i know with covid things aren't 100%

to covid, we had no access to alot of facilities like the restaurant and also no room service which is a pain

to covid restrictions the restaurant was closed and there was no room service

we called for room service a couple of times and the request was dealt with super fast

we would have a menu for room service in the room.

little off putting especially when i was half naked in the bathroom with the lights on and we had room service come in

lovely staff, beautiful style hotel, great breakfast and room service options

we were not spoke to about what the hotel had to offer, bar, spa, room service, larder provisions, pillow menu etc

no minibar. not sure if there is room service, at least no info in the room

the room service wasn t available and my sister struggles with anxiety but we made it work in the end

UrW

no room service or many necessities in the room

at 8pm after a long working day and extensive travel to find that the restaurant was closed, no room service was available

separate from the hotel didn t feel very secure, poor food and drink offer

room service dinner was fab

i thought room service could be extended in terms of hours.

no late room service, but staff helped us order something from a local take away

not to have a room service / late evening offer - i arrived too late for the restaurant on my first night

bar was very reasonably priced although would have liked room service after 930pm, some hotels would accommodate beyond schedule

machine, and would not make a cocktail, with an excuse that after ten all bar purchases go on to room service, and it was policy not to do coffee or cocktails, bizarre

there was a notice explaining restricted room service it would have been helpful had it been pointed out

shame we didn t get to use the bar when we went but looked like a lovely space - room service drink instead and was fantastic

room service was quick and easy to order

said there was room service on the hotel guide after 10pm and there wasn t

really, the bar was not open but there are plenty of places right outside if you want to have a drink

honesty bar was a great idea

we really liked the honesty bar and the use of the hot tub for 7

wifi was basically inexistent - 0

suppose if i had to dig deep for a negative, the bar directly opposite our window was a bit noisy until it closed at 11

room service could be improved as beds were not made particularly well on the second night of our

the room service was quick and impeccable

excellent fast room service. delicious menu and top quality.

everything was well maintained with amazing room service

the food i ordered through room service was also delicious

very poor wifi in the

clean room , lovely location excellent bar and restaurant lovely staff

parking not so easy when busy & electric charger space used by non electric car

staff was very friendly and breakfast was great

breakfast was very good. it was in the bar of the pub, and was clean with a superb view.

car parking was readily available and free

easy access and plenty of parking

the breakfast was a must. try the meals in the pub, very nice.

it was easy to use and with parking and bar facilities

a nice size bed very comfortable an nice and warm jack who saw us in an served behind the bar really went extra mile to make us

i am sure if i asked i could have got it through room service

no coffee facilities in the room but room service just a call away.

room service was excellent

room service was great throughout and we really loved the suite

little in the restaurant, room service and breakfast menus for vegetarians

good room service

very comfortable rooms, excellent room service

didnt use the restaurant, but room service

there were issues connecting to wifi which meant we couldn t access room service information

very fast and excellent room service

everything, from the concierge greeting, the reception staff, bar and dining staff and the room service staff

everything - spa, breakfast and room service, room, staff, facilities - fantastic

ed to order room service) - mattress a bit hard and blinds didn t block out sun completely - parking should

you had to ring room service for unlimited complimentary teas and coffees

staff superb, food perfect, room service superb, very clean

room service very poor

was rather expensive but it was a saturday night and also no room service

we were very disappointed there was no room service - the only downside to the stay!

helpful room service staff

hadn t eaten since early lunch it says in the booklet in the room they would try to accommodate room service where possible but i rang reception just for a sandwich and they said it could not be