down, awful lumpy beds, dated, restaurant closed so no food inc room service

i then asked if there was room service breakfast and was told that there was

i didn t like the prepayment of 10 just incase you use room service or the main bar.

we ordered room service and the burger arrived overcooked and dry as leather -

as we had a two night stay, we were offered a free room service

the complimentary room service. really comfortable bed.

nice stay, kids loved the pool and the adjoining rooms

we liked the ground floor accommodation, easy parking and the decor

lots of parking

breakfast was a good quality and a fantastic selection

great service from staff room service was excellent special christmas dinner was delicious

minor thing that wasn't a problem, was we didn't realise room service food cut off at 8

room service had to be ordered at bar would have preferred to stay in room and dial down x

when offering main meals to guests, so nightmare to eat the delicious curry we ordered, so had room service from then on and was not aware that breakfast was not

no room service

peaceful location and grounds, friendly staff, good food

in the room needs replacing and my call to reception for room service took 6 attempts because the line kept cutting

room was relaxing, room service was great and the drinks and treats to help yourself was lovely

breakfast was good. apart from we requested room service and both breakfast were wrong.

eakfast at olio, room service lunch and dinner at olio), our elegant room was spacious, quiet and clean and we slept

location, really friendly and helpful staff, beautiful gardens and easy parking

wifi was quite poor and phone signal was not great but they did say there were having a problem

wifi issues. keeps dropping off.

in a beautiful brand new studio with parking and kitchen facilities

no breakfast provided, but the room has a well equipped kitchen including fridge

don t have any complaints whatsoever, but will feedback that the 24hr room service didn t seem to be available late in the evenings

we were calling for the room service and we did not reach anyone

room service, bathroom, grounds

i had to think of anything then the fact you had to pay extra for room service would probably be the only

was a shame when we ordered room service it never arrived and on checking the kitchen staff had left after taking our order

no room service , got charged 10 parking

i like the option of room service etc

to small for double ,no room to put luggage,shower broken but was repaired,no room service at all for the price of the room we expected a lot more , ordered toast for

room was not tidied during the

shower was pretty small in our room, there was no room service

bar, room and from the staff gabriel completely mixed messages about drinking areas and room service were breathtaking, i questioned it all but was, well deemed an idiot - don t book

busy in resturant for room service

as a sole traveller i requested room service but was told there weren't enough staff so i had to go out and buy food as it was

they offer room service but when asked it wasn t available

unable to get a snack/ sandwich in the evening no room service.

we ordered a toastie on room service

there was no loo brush and there was no room service menu

we were asked if we wanted to open a tab for the bar or room service, which we did

the rooms were very small and the room service menu was too fancy and very limited

only room service

no room service at this hotel and the room was smaller than i was expecting

the staff were amazing, room service was fast and tasty

in the 24 hours i stayed, the room service tray outside the room opposite was never removed so i watched the dessert someone

room service was terrible, food ordered very shoddy

there was no room service due to short staff on the first night, the hotels food was very expensive

we were not spoke to about what the hotel had to offer, bar, spa, room service, larder provisions, pillow menu etc

little off putting especially when i was half naked in the bathroom with the lights on and we had room service come in

we would have a menu for room service in the room.

it would have been nice to have room service and have breakfast in our room instead of haven't to go to eat in the restaurant

no minibar. not sure if there is room service, at least no info in the room

there were issues connecting to wifi which meant we couldn t access room service information

good room service

room service little slow and a bit chaotic when ordering as it seemed there was lack of staff so

staff forgot cutlery with room service - meal cold by time it arrived but we still enjoyed it

spacious room, great food from the bar - room service.

i struggled with parking, especially when i arrived.

staff, location, breakfast

in for evening meal as well as breakfast dog friendly - you could have them with you in the bar area

free parking was useful

parking on arrival wasn t easily available - pub was busy and car park full.

would have loved room service but all that was offered on the menu was drinks and crisps

separate from the hotel didn t feel very secure, poor food and drink offer

also, because this hotel is based across two different buildings they do not offer any sort of room service and this is not communicated or stated anywhere before the stay

no instructions for heating, lighting over bed, room service

unhealthy) and no room service

to covid restrictions the restaurant was closed and there was no room service

room service menu lacked choice

charge for room service was not made clear when we had asked for a bottle of champagne to be left in our room

understand how to use the telephone to arrange room service

particularly loved the little vase of fresh flowers

weren't told what the wifi password was so we just used our data instead

location and parking couldn't be better

parking was good

stylish room, comfy bed, decent shower and bar and restaurant downstairs

parking - plenty of parking and for residents only

room service was quick and easy to order

good location, room service and breakfast

said there was room service on the hotel guide after 10pm and there wasn t

there was a notice explaining restricted room service it would have been helpful had it been pointed out

machine, and would not make a cocktail, with an excuse that after ten all bar purchases go on to room service, and it was policy not to do coffee or cocktails, bizarre

spa pool an added bonus

we really liked the honesty bar and the use of the hot tub for 7

lovely time, the reception and bar staff were brilliant. brilliant location.

get the wifi on the tv to work or the coffee machine to work in the room but only minor

easy access from bath spa station

not to have a room service / late evening offer - i arrived too late for the restaurant on my first night

room service dinner was fab

the pool, the room size, the amenities, and the room service

ordered room service for dinner and the food wasn't very good

room service was most excellent

room service didn t turn up

minor points also were not having a room service menu in the room nor any instructions for the air conditioning/heating - these would

excellent fast room service. delicious menu and top quality.

room service could be improved as beds were not made particularly well on the second night of our

the food i ordered through room service was also delicious

parking was rather awkward.

comfortable and we loved all the little touches, like the chocolates everywhere and the honesty bar downstairs

used ev charger, easy to use and reasonable price

the room was very warm and cosy and the breakfast ,which was cooked to order ,was excellent

wifi seemed a bit slow and temperamental in our room but that's a very minor negative

the room service bar snacks we ordered later that evening were yummy, reasonably priced and came

room service was excellent

i am sure if i asked i could have got it through room service

room service was great throughout and we really loved the suite

so much character in the whole place & 24/7 room service for those coming in late from their travels

5hrs for room service, the staff brought us a free bottle of wine to go alongside our meal

when we arrived and checked in there was no space left for dinner so out choices were either room service or going out

they also charged me a service change on top of a 5 room service i got

room service

we requested room service for breakfast in bed, but they got confused with 1 other room and it didn't arrive

was rather expensive but it was a saturday night and also no room service

room service very poor

room service, need go down the stairs if you need any drink or snack , but still amazing

helpful room service staff

hadn t eaten since early lunch it says in the booklet in the room they would try to accommodate room service where possible but i rang reception just for a sandwich and they said it could not be

things that would move it from excellent to exceptional: - no minibar in room

no mini-bar just room service

the steak ordered through room service was superb!

was able to find something i enjoyed on the room service menu

everything - spa, breakfast and room service, room, staff, facilities - fantastic

room service was quite limited on the toast order

e slice per person) a stand-alone light in the

had a cream tea at the hotel which was very nice but we didn't eat any meals there other than a room service breakfast which unfortunately was not what we had ordered but we were compensated for

room service was really good and very quick to arrive to the room

the staff were also very good with room service, bring up fresh milk etc

the room service menu can be improved and the in room minibar facilities are non

the grounds are large and beautiful and we had a good experience of two meals from room service

N

maybe little details like a room service menu, better tea and coffee facilities but i'm trying hard to find fault

room service food could have been a lot more interesting and lack of cleanliness in coffee maker