my daughter loved the place, especially the indoor, outdoor pools, and the room service

we had room service as we arrived a little later than hoped, dinner was lovely

urdough toast was from a very small

room service breakfast was nice, but portions were small

we had room service, lunch on the terrace and dinner in the restaurant and enjoyed every meal although my

one night, had a lovely meal and breakfast

fault was as yet they don t open bar every night and no food on evenings until friday/weekend but i m sure this will change in the

the main building housed the bar and restaurant, again renovated to a high standard with lovely open fire warmth, good food and

excellent choices for breakfast

breakfast very good

wifi but great, including the tv

wifi not working and no mobile signal

wifi a bit iffy in this lovely old

nice big rooms. wifi was good. nice breakfast

wifi a bit wobbly but we managed in the end

room service menu and early cut-off 9pm

room service excellent and food delicious

room service good

the room service meals i had were excellent, as was the pool and sauna facilities.

room service was very good and the breakfast was very tasty

the complimentary room service. really comfortable bed.

setting, lovely big comfortable room, friendly helpful staff, great bar and fab food

and 12a) worked perfectly for a family of four with

pool was lovely but when we went to use it, there was swimming lessons going on for kids

kids loved exploring the gardens, and finding hidden animal sculptures

as it was attached to the pub parking was a bit limited.

thank heavens the green dragon has it's own courtyard parking

the bar and food were great, this is the second time i ve stayed here on business whilst passing

great location, could sit and eat dinner just outside the room once the kids asleep

the price of drink in the bar was a bit steep

hate to say it but the food

breakfast was good. apart from we requested room service and both breakfast were wrong.

was no hot chocolate in the room, the room service menu was very limited

om service) wasn t worth the price

kle deep shower) and clearly been that way for some time - breakfast was extra, and quality on room service was far from smiley face - extractor fan in bathroom very poor such that walls

we ordered room service and the burger arrived overcooked and dry as leather -

room service was really efficient and the staff made us feel like vips

i then asked if there was room service breakfast and was told that there was

i didn t like the prepayment of 10 just incase you use room service or the main bar.

the room service by advance request policy is disappointing: obviously designed to save on staff

no room service

travelling alone i had room service and it was prompt and delicious. well worth the money.

old building, friendly staff, had room service which was very efficient and big choice, very comfortable

it advertised 24hr room service but they don't actually offer it.

room service had to be ordered at bar would have preferred to stay in room and dial down x

a nice size bed very comfortable an nice and warm jack who saw us in an served behind the bar really went extra mile to make us

parking had security lighting loads of takeaways close and a really good friendly bar downstairs

comfy lovely staff great breakfast

the view in the morning was amazing)) thank you so much. kids was so happy, wife happy, so

great staff very helpful and friendly. breakfast superb

room service was excellent, especially as i had a very long day

i had room service, and joined the beautiful people at the bar for an extra special time

two nights tea coffee not replenished in the room cups not changed no room service re beds towels etc breakfast over priced not sure how you justify 2 poached egg on

we had room service for dinner which was lovely and chilled

ceiling - and - cobwebs on the ceiling after paying the for the room i was then told there was no room service for 3 days -this is a 4* hotel

food evening meal and room service plus good to have parking

room service was excellent

room service was quite acceptable

good location. good for parking. friendliness of staff. room service daily.

10 additional charge for room service!

bar wasn't open on a tuesday evening so we went to the spoons for food, we also called for a drink

nice room, nice local ales in the bar. pleasant and cheerful bar lady.

the bar closed early midweek. however there were plenty of other bars with throwing distance

great bar

experience at the pelican started very well as i was given an early check in as i had a lot of luggage and the extra hour gave me time to go shopping in the town

wifi and door lock issue

though it never is).

on a very hot weekend the outside bar and entertainment area was very welcome

the wifi did not reach the top floor and dropped all the time when it is advertised that it is

couldn't connect to the wifi but wasn't the end of the world

5hrs for room service, the staff brought us a free bottle of wine to go alongside our meal

room service

they also charged me a service change on top of a 5 room service i got

when i asked at check in about room service options, the answer was hmm, not sure, you ll have to check with the team

i m sure room service would have had it there in an instant

the wifi wouldn t connect

parking was good

the hotel has a lovely bar / restaurant with welcoming staff and nice atmosphere and we were luck that the weather was

free parking and great proximity to the city

if the wifi could be more robust and not on a public network that would be great :)

as a sole traveller i requested room service but was told there weren't enough staff so i had to go out and buy food as it was

we couldn't even have a drink as room service

busy in resturant for room service

unable to get a snack/ sandwich in the evening no room service.

bar, room and from the staff gabriel completely mixed messages about drinking areas and room service were breathtaking, i questioned it all but was, well deemed an idiot - don t book

wifi signal in basement room was terrible

parking on site, gorgeous period property, best breakfast

we were very pleased to have a free parking space

very friendly,clean, comfy bed and great breakfast.

touches from chocolates to maps to discount vouchers for bath businesses such as the thermae spa and many restaurants

could offer more in room info re room service/bar menu etc

the tv didn t really work so we couldn t access room service menu or chromecast

we ordered a toastie on room service

we were asked if we wanted to open a tab for the bar or room service, which we did

there was no loo brush and there was no room service menu

in a beautiful brand new studio with parking and kitchen facilities

wifi was good

great parking and central location

property, our room was huge with an en-suite and kitchen area

wifi issues. keeps dropping off.

in the 24 hours i stayed, the room service tray outside the room opposite was never removed so i watched the dessert someone

room service was terrible, food ordered very shoddy

ike all

the staff were amazing, room service was fast and tasty

there was no room service due to short staff on the first night, the hotels food was very expensive

no room service option at the moment

no room service , got charged 10 parking

we had breakfast ordered as room service, it arrived on time every morning and was delicious

room was not tidied during the

to small for double ,no room to put luggage,shower broken but was repaired,no room service at all for the price of the room we expected a lot more , ordered toast for

the bright young things behind the bar were infectiously jolly

parking was easy with plenty of space

requested soup, which was on menu in bedroom, but not on bar menu

of parking

owners were very friendly and welcoming, they had accommodated us with an early check in as we were going to a wedding, the room we were staying in was spacious, comfortable

the room service menu was very limited and extremely expensive for very small portions.

llebores) on my room service tray, sums up the attention to every single detail

charge for room service was not made clear when we had asked for a bottle of champagne to be left in our room

to covid, we had no access to alot of facilities like the restaurant and also no room service which is a pain

we called for room service a couple of times and the request was dealt with super fast

bar was very reasonably priced although would have liked room service after 930pm, some hotels would accommodate beyond schedule

not to have a room service / late evening offer - i arrived too late for the restaurant on my first night

our room was comfortable, staff friendly and accommodating, room service was good

room service dinner was fab

ordered room service for dinner and the food wasn't very good

was a shame when we ordered room service it never arrived and on checking the kitchen staff had left after taking our order

don t have any complaints whatsoever, but will feedback that the 24hr room service didn t seem to be available late in the evenings

room service, bathroom, grounds

we were calling for the room service and we did not reach anyone

the hotel was very comfortable with very helpful staff. room service was swift and efficient.

we were not spoke to about what the hotel had to offer, bar, spa, room service, larder provisions, pillow menu etc

it would have been nice to have room service and have breakfast in our room instead of haven't to go to eat in the restaurant

lovely staff, beautiful style hotel, great breakfast and room service options

no minibar. not sure if there is room service, at least no info in the room

called prior to check-in to double check on room service and we were told room service was chargeable at 5 for tray change

unhealthy) and no room service

separate from the hotel didn t feel very secure, poor food and drink offer

at 8pm after a long working day and extensive travel to find that the restaurant was closed, no room service was available

in our room the heating wasn't working and there is no room service

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parking was easy with the hotel's permit, our room was large and very comfortable, the honesty bar in the lounge area was a great touch

suppose if i had to dig deep for a negative, the bar directly opposite our window was a bit noisy until it closed at 11

wifi seemed poor or slow

lovely time, the reception and bar staff were brilliant. brilliant location.

wifi in my room on the top floor did not work

machine, and would not make a cocktail, with an excuse that after ten all bar purchases go on to room service, and it was policy not to do coffee or cocktails, bizarre

room service were too busy to answer the phone or take an order

why room service tidied room when many signs around room said they wouldn t attend if we didn t ask

room service was quick and easy to order

shame we didn t get to use the bar when we went but looked like a lovely space - room service drink instead and was fantastic

dinner and breakfast were good with a varied menu selection

breakfast was yummy, the location ideal and having free parking was a bonus

comfy bed and lovely breakfast

nice bar and snug

easy parking

the room service arrangements

excellent fast room service. delicious menu and top quality.

the room service was quick and impeccable

the bar shut at 11pm, we were told we could stay in the bar but had to order from the room service menu - but the room service menu was very limited from a drinks perspective so we

the food i ordered through room service was also delicious

large room with en-suite, friendly bar staff and locals, excellent food and drink well presented, breakfast cooked to order

area is lovely and the hot food we did have, with the problem in the kitchen, was good

there is a great play park for kids on the village green next to the pub which was perfect for our son

the only issue was that the ev charge points are free

parking

little in the restaurant, room service and breakfast menus for vegetarians

room service was excellent

room service breakfast.

room service was great throughout and we really loved the suite

i am sure if i asked i could have got it through room service

room was lovely, room service and staff were excellent and the facilities were brilliant

ed to order room service) - mattress a bit hard and blinds didn t block out sun completely - parking should

poor breakfast for room service

i enjoyed room service as a treat on my first day and it was lovely

staff superb, food perfect, room service superb, very clean

helpful room service staff

room service very poor

room service might be a nice

the room service menu offered more choice and in the lift an a la carte menu was displayed which wasn't

was rather expensive but it was a saturday night and also no room service