we ordered room service and the food was very good

we had room service for dinner which was lovely and chilled

hours+), and was too tired to

room service.

ceiling - and - cobwebs on the ceiling after paying the for the room i was then told there was no room service for 3 days -this is a 4* hotel

breakfast was wonderful, and well presented

car parking was readily available and free

kids allowed to run around upstairs along hallways

great hotel & restaurant & bar & friendly lovely staff. highly recommend!

parking had security lighting loads of takeaways close and a really good friendly bar downstairs

cosy and warm bar, good choice of bar snacks and breakfast was a perfect variety of hot and cold

beers were of a good quality, there was a cosy atmosphere in the two eating areas and also in the bar which had a roaring log burner

room was beautifully decorated, the gardens, bar and restaurant rooms were cosy and welcoming

location was lovely and excellent evening meal in the bar and breakfast very good.

was great but the breakfast was non existent went to go for breakfast before i left and the bar was not open so didn’t have a breakfast

all this along with excellent daily room service and a gorgeous view

food, drink, staff comfort and surroundings and secure gated parking overnight for our van, our second visit, won t be the

a little out of down, but if visiting bath you are better to get the park and ride option as parking in town is very difficult and stressful for visitors

good atmosphere and nice bar ambiance

and i couldn t find the wifi password

booked in for dinner, but as we went to the restaurant we were told that they were only serving room service menu

the food was excellent, room service excellent, and general familial feeling made me feel welcome and at home

breakfast - we ordered room service & it wasn't great

room service

waited for 1 hour and 20 minutes for room service and it was cold

breakfast was good. apart from we requested room service and both breakfast were wrong.

with room service with breakfast

amazing private garden with hot tub then gate straight out to heated pool and spa we had room service breakfast we had ice bucket and glass bought to our suite for our champagne carried my

hate to say it but the food

in the room needs replacing and my call to reception for room service took 6 attempts because the line kept cutting

location, bathroom, parking, staff,

parking on site was an added bonus, it took the stress out of trying to find somewhere

free parking and great proximity to the city

parking was fantastic the staff were very friendly food at the restaurant and bar downstairs was

outside of bath so a great location with free parking

able to get wifi in the room which was a little annoying as we wanted to be look at places to go but there is a

the room was very warm and cosy and the breakfast ,which was cooked to order ,was excellent

comfortable and we loved all the little touches, like the chocolates everywhere and the honesty bar downstairs

the honesty bar is a really good facility, particularly in a property that is not in the immediate vicinity of

to bath centre and spa is excellent for walking 15mins to all amenities

great service from staff room service was excellent special christmas dinner was delicious

no room service

minor thing that wasn't a problem, was we didn't realise room service food cut off at 8

when offering main meals to guests, so nightmare to eat the delicious curry we ordered, so had room service from then on and was not aware that breakfast was not

room service had to be ordered at bar would have preferred to stay in room and dial down x

how cosy the room was, room service was fantastic, spacious room, decorated in such a stylish way, breakfast was excellent

park-and-ride, and hop-on-hop-off bus) plenty of free parking rooms are far enough away from the bar area that we were not disturbed by

beautiful rooms lovely location friendly staff very nice breakfast

the bar & restaurant were very busy & we waited 30 mins for drinks

cosy the room was, room service was fantastic, spacious room, decorated in such a stylish way, breakfast was excellent, gorgeous lamps and small details around the room like old

ordered room service for dinner and the food wasn't very good

our room was comfortable, staff friendly and accommodating, room service was good

no late room service, but staff helped us order something from a local take away

not to have a room service / late evening offer - i arrived too late for the restaurant on my first night

room service dinner was fab

bar, room and from the staff gabriel completely mixed messages about drinking areas and room service were breathtaking, i questioned it all but was, well deemed an idiot - don t book

they offer room service but when asked it wasn t available

busy in resturant for room service

understand that we were unable to have breakfast due to hotel being full, why couldnt we of had room

is not big enough for most standard sized strollers, there is no fridge in the room, there is no room service etc

particularly loved the little vase of fresh flowers

i balanced a room service tray on the luggage stand to be seated far enough away from main desk to watch tv as i

to covid restrictions the restaurant was closed and there was no room service

charge for room service was not made clear when we had asked for a bottle of champagne to be left in our room

we called for room service a couple of times and the request was dealt with super fast

minor points also were not having a room service menu in the room nor any instructions for the air conditioning/heating - these would

the room service arrangements

the bar shut at 11pm, we were told we could stay in the bar but had to order from the room service menu - but the room service menu was very limited from a drinks perspective so we

excellent fast room service. delicious menu and top quality.

the food i ordered through room service was also delicious

the tv didn t really work so we couldn t access room service menu or chromecast

no room service when it came to breakfast

employees were really helpful and friendly from check in to room service

we ordered a toastie on room service

od) smell in the corridor

the staff were amazing, room service was fast and tasty

no room service at this hotel and the room was smaller than i was expecting

room service was terrible, food ordered very shoddy

in the 24 hours i stayed, the room service tray outside the room opposite was never removed so i watched the dessert someone

ike all

honesty bar was a great idea

spa pool an added bonus

parking was easy with the hotel's permit, our room was large and very comfortable, the honesty bar in the lounge area was a great touch

the wifi was real slow but apart from that everything was perfect.

the spa pool!

had a cream tea at the hotel which was very nice but we didn't eat any meals there other than a room service breakfast which unfortunately was not what we had ordered but we were compensated for

there wasn't a room service menu in the room which caused a little confusion but overall it was a very enjoyable

room service was quite limited on the toast order

e slice per person) a stand-alone light in the

thought the room service breakfast was a little overpriced per person and the vegetarian offering on the

everything, from the concierge greeting, the reception staff, bar and dining staff and the room service staff

ed to order room service) - mattress a bit hard and blinds didn t block out sun completely - parking should

room was lovely, room service and staff were excellent and the facilities were brilliant

staff superb, food perfect, room service superb, very clean

things that would move it from excellent to exceptional: - no minibar in room

room service was ok but could have been better- our tea and milk didn t get replenished one day

why room service tidied room when many signs around room said they wouldn t attend if we didn t ask

machine, and would not make a cocktail, with an excuse that after ten all bar purchases go on to room service, and it was policy not to do coffee or cocktails, bizarre

shame we didn t get to use the bar when we went but looked like a lovely space - room service drink instead and was fantastic

room service were too busy to answer the phone or take an order

at 8pm after a long working day and extensive travel to find that the restaurant was closed, no room service was available

no instructions for heating, lighting over bed, room service

also, because this hotel is based across two different buildings they do not offer any sort of room service and this is not communicated or stated anywhere before the stay

separate from the hotel didn t feel very secure, poor food and drink offer

unhealthy) and no room service

the apartment was well heated and free wifi was also provided

property, our room was huge with an en-suite and kitchen area

very friendly owner and the parking was

wifi didn t work very well.

parked right in front of front door parking free

room service was excellent

so much character in the whole place & 24/7 room service for those coming in late from their travels

room service breakfast.

i am sure if i asked i could have got it through room service

rooms kept impeccably clean with daily room service

shower was pretty small in our room, there was no room service

to small for double ,no room to put luggage,shower broken but was repaired,no room service at all for the price of the room we expected a lot more , ordered toast for

no room service option at the moment

no room service , got charged 10 parking

i like the option of room service etc

little off putting especially when i was half naked in the bathroom with the lights on and we had room service come in

it would have been nice to have room service and have breakfast in our room instead of haven't to go to eat in the restaurant

called prior to check-in to double check on room service and we were told room service was chargeable at 5 for tray change

no minibar. not sure if there is room service, at least no info in the room

lovely staff, beautiful style hotel, great breakfast and room service options

extra to park onsite, couldn't lock windows or open properly , no complimentary water in room, no room service, would probably not stay again and look for a more inclusive

room service might be a nice

we were very disappointed there was no room service - the only downside to the stay!

the room service menu offered more choice and in the lift an a la carte menu was displayed which wasn't

helpful room service staff

could not buy a drink at the bar because of covid and you had to get room service with a

i had to think of anything then the fact you had to pay extra for room service would probably be the only

don t have any complaints whatsoever, but will feedback that the 24hr room service didn t seem to be available late in the evenings

was a shame when we ordered room service it never arrived and on checking the kitchen staff had left after taking our order

the hotel was very comfortable with very helpful staff. room service was swift and efficient.

noisy next to the road, wifi was quite weak

place was spotless, all the luxuries in the room, kettle tv etc, the breakfast was brilliant and wifi also, good food served in the restaurant and a super sized comfy bed

the spa facilities were good even though being renovated

nice bar downstairs

wifi was very

good room service

very comfortable rooms, excellent room service

spacious room, great food from the bar - room service.

there were issues connecting to wifi which meant we couldn t access room service information

didnt use the restaurant, but room service

the complimentary room service. really comfortable bed.

breakfast was lovely and would highly recommend staying here

the property also includes a swimming pool and a small gym

fabulous setting, with amazing and friendly staff. the gin bar was amazing!

gin bar and bar keepers and staff,cosy corners

kids like the horses and would like to comeback in spring time

beautiful place, lots of space, quiet, amazing breakfast, great for kids and family

if have to pick something kids play area could be modernised a touch.

a few insects in the rooms; the crane flies freaked the kids out a little.

group consisted of two sets of parents and two kids, aged 12 and 8

we ordered room service and the burger arrived overcooked and dry as leather -

as we had a two night stay, we were offered a free room service

down, awful lumpy beds, dated, restaurant closed so no food inc room service

room service was really efficient and the staff made us feel like vips

the room service by advance request policy is disappointing: obviously designed to save on staff

no room service menu

the room was spacious and very quiet. very clean friendly staff good room service

there was no room service menu in the room and when i phoned to order some, i got the distinct impression that

room service food was odd

room service would have been great. also evening staff not trained to serve drinks in the bar.

room service when the bar was crowded with wedding guests we enjoyed a drink and something from the

room service good

lovely room, comfy bed, good room service, very friendly staff, good location, plenty of parking

evening food, room service, better stocked bar