we called for room service a couple of times and the request was dealt with super fast

the room service menu was very limited and extremely expensive for very small portions.

room service would have been great but i know with covid things aren't 100%

i balanced a room service tray on the luggage stand to be seated far enough away from main desk to watch tv as i

understand how to use the telephone to arrange room service

ike all

no room service at this hotel and the room was smaller than i was expecting

room service was terrible, food ordered very shoddy

had room service and it was awkward eating on the bed

the staff were amazing, room service was fast and tasty

wifi seemed poor or slow

i gave it 8 instead of 9 mainly because it doesn t have a gym or pool etc which i knew anyway but that s what would have made it stand out even more than it

get the wifi on the tv to work or the coffee machine to work in the room but only minor

wifi was basically inexistent - 0

spa pool an added bonus

employees were really helpful and friendly from check in to room service

we ordered a toastie on room service

no room service when it came to breakfast

the tv didn t really work so we couldn t access room service menu or chromecast

the room was stunning, room service was amazing. great location.

room service dinner was fab

ordered room service for dinner and the food wasn't very good

the pool, the room size, the amenities, and the room service

our room was comfortable, staff friendly and accommodating, room service was good

room service was most excellent

excellent fast room service. delicious menu and top quality.

the dining room service was inconsistent and chaotic

the room service was quick and impeccable

everything was well maintained with amazing room service

the room service arrangements

why room service tidied room when many signs around room said they wouldn t attend if we didn t ask

the room service food was excellent and the staff were lovely

room service was quick and easy to order

said there was room service on the hotel guide after 10pm and there wasn t

there was a notice explaining restricted room service it would have been helpful had it been pointed out

no instructions for heating, lighting over bed, room service

at 8pm after a long working day and extensive travel to find that the restaurant was closed, no room service was available

the room service wasn t available and my sister struggles with anxiety but we made it work in the end

�V

also, because this hotel is based across two different buildings they do not offer any sort of room service and this is not communicated or stated anywhere before the stay

as a sole traveller i requested room service but was told there weren't enough staff so i had to go out and buy food as it was

they offer room service but when asked it wasn t available

evening room service didn t happen believe due to lack of staff

we couldn't even have a drink as room service

unable to get a snack/ sandwich in the evening no room service.

called prior to check-in to double check on room service and we were told room service was chargeable at 5 for tray change

well stocked pantry and bar, a range of room service available

no minibar. not sure if there is room service, at least no info in the room

it would have been nice to have room service and have breakfast in our room instead of haven't to go to eat in the restaurant

lovely staff, beautiful style hotel, great breakfast and room service options

room was not tidied during the

i like the option of room service etc

shower was pretty small in our room, there was no room service

phone in the room wasn t working so i had to walk down to reception to order room service, however the hotel were very apologetic and explained they were having some issues in

no room service option at the moment

location, really friendly and helpful staff, beautiful gardens and easy parking

it was a great value that included a kitchenette and several amenities

the apartment was well heated and free wifi was also provided

great parking and central location

center but that is a plus, easy walk to all the points of interest & out of the traffic, easy parking off the streetif you're driving to

room service was great throughout and we really loved the suite

room service breakfast.

i am sure if i asked i could have got it through room service

the room service bar snacks we ordered later that evening were yummy, reasonably priced and came

room service was excellent

everything, from the concierge greeting, the reception staff, bar and dining staff and the room service staff

was able to find something i enjoyed on the room service menu

staff superb, food perfect, room service superb, very clean

no mini-bar just room service

everything - spa, breakfast and room service, room, staff, facilities - fantastic

plenty of off street parking and a ev charging point

used ev charger, easy to use and reasonable price

staff, nice clean room with wifi and good water pressure

wifi signal in basement room was terrible

the bonus for us was the ev charging ports available so we didn t have to look around for charging stations

parking - plenty of parking and for residents only

convenient to have the restaurant and bar right downstairs

location and parking couldn't be better

parking was fantastic the staff were very friendly food at the restaurant and bar downstairs was

easy parking in the carp park behind the pub

was a shame when we ordered room service it never arrived and on checking the kitchen staff had left after taking our order

don t have any complaints whatsoever, but will feedback that the 24hr room service didn t seem to be available late in the evenings

could not buy a drink at the bar because of covid and you had to get room service with a

we were calling for the room service and we did not reach anyone

we really appreciated the effort of your deputy manager at dinner, helen at reception, and the room service breakfast

we were very disappointed there was no room service - the only downside to the stay!

hadn t eaten since early lunch it says in the booklet in the room they would try to accommodate room service where possible but i rang reception just for a sandwich and they said it could not be

extra to park onsite, couldn't lock windows or open properly , no complimentary water in room, no room service, would probably not stay again and look for a more inclusive

room service, need go down the stairs if you need any drink or snack , but still amazing

room service very poor

there wasn't a room service menu in the room which caused a little confusion but overall it was a very enjoyable

the staff were also very good with room service, bring up fresh milk etc

room service was a

we ordered room service and breakfast to the room and all worked impeccably

thought the room service breakfast was a little overpriced per person and the vegetarian offering on the

very comfortable rooms, excellent room service

there were issues connecting to wifi which meant we couldn t access room service information

good room service

spacious room, great food from the bar - room service.

not much to say, maybe a bigger/healthier room service menu.

great service from staff room service was excellent special christmas dinner was delicious

travelling alone i had room service and it was prompt and delicious. well worth the money.

it advertised 24hr room service but they don't actually offer it.

prevented your normal high standards re room service everyone has had to adapt to extremely difficult circumstances but nevertheless it was

minor thing that wasn't a problem, was we didn't realise room service food cut off at 8

breakfast was good. apart from we requested room service and both breakfast were wrong.

amazing private garden with hot tub then gate straight out to heated pool and spa we had room service breakfast we had ice bucket and glass bought to our suite for our champagne carried my

hate to say it but the food

eakfast at olio, room service lunch and dinner at olio), our elegant room was spacious, quiet and clean and we slept

was no hot chocolate in the room, the room service menu was very limited

if have to pick something kids play area could be modernised a touch.

group consisted of two sets of parents and two kids, aged 12 and 8

kids like the horses and would like to comeback in spring time

came to brittons farm with our 2 years old son to explore the bath area and attractions for kids and adults

beautiful place, lots of space, quiet, amazing breakfast, great for kids and family

room service food was odd

also no room service available when we arrived

no room service menu

also, has to be said that the room service options are always lacking here

we ordered room service and the burger arrived overcooked and dry as leather -

room service was really efficient and the staff made us feel like vips

i then asked if there was room service breakfast and was told that there was

i didn t like the prepayment of 10 just incase you use room service or the main bar.

the room service by advance request policy is disappointing: obviously designed to save on staff

pub / hotel lovely staff, super rooms, excellent breakfast

great atmosphere in the bar / restaurant with a few local drinkers also enjoying the place

in for evening meal as well as breakfast dog friendly - you could have them with you in the bar area

prices were very steep. wifi wasn't the best.

delicious breakfast

�V

room service food could have been a lot more interesting and lack of cleanliness in coffee maker

limited menu e.g room service menu is the same as the brasserie menu

would arrive hungry so pre ordered a picnic but that didn t happen so we then waited to order room service

maybe little details like a room service menu, better tea and coffee facilities but i'm trying hard to find fault

the complimentary room service. really comfortable bed.

room, helpful friendly staff, swimming pool most refreshing, delicious dinner and a great gin bar to top it all off

the gym was super and overlooked the pool

has a gym and a gorgeous garden

location in its own grounds yet close to lots of attractions in wiltsure and has great swimming pool

wifi was very

just not recommended to anyone for business toilet and shower on the corridor wifi not working no restaurant nearby and the

great wifi

wifi login relies on a discontinued cloud service so doesn't work on some devices

place was spotless, all the luxuries in the room, kettle tv etc, the breakfast was brilliant and wifi also, good food served in the restaurant and a super sized comfy bed

very friendly staff great breakfast comfy beds

kids allowed to run around upstairs along hallways

ample parking and extremely comfortable bed

it was easy to use and with parking and bar facilities

the breakfast was a must. try the meals in the pub, very nice.

all this along with excellent daily room service and a gorgeous view

restaurant and bar were superb

very pretty, authentic, stone-built pub, in a quiet rural location, with loads of parking, and a series of beautifully-appointed bedrooms on the first-floor

there was plenty of parking and i took up the option for hotel residents which was locked overnight

wifi whilst free was ok for emails etc,but not good enough to stream anything,which along with iffy

i had room service, and joined the beautiful people at the bar for an extra special time

for room service, it would of been nice to have sauces, i m sure if we d rung down these couple or

the selection of items for room service

we ordered room service and the food was very good

room service dinner - very good

we requested room service for breakfast in bed, but they got confused with 1 other room and it didn't arrive

when i asked at check in about room service options, the answer was hmm, not sure, you ll have to check with the team

i m sure room service would have had it there in an instant

about dinner reservation was told there was no room for any reservation in the restaurant or even room service and that they were fully booked

they also charged me a service change on top of a 5 room service i got