bed was very uncomfortable, elevator broke, room service breakfast was not worth the $

clean and spacious room and bathroom. great facilities. quick room service

we enjoyed the room service but wish there were more options

room service is extremely expensive.

room service was closed, not sure why

onsite laundry is a plus for guests staying for more than a couple of days

the salt water indoor pool was fantastic and enjoyed by the family

clean friendly staff easy parking

there is parking available, which is very convenient

salt water pool

the bed was very comfortable and i liked the layout of the room. room service was good.

use later times for room service

that were not available at the property such as room service, resteraunt and hot tub as described in the booking

restaurant was not open for room service, and i was not able to contact the front desk after i checked in

you should be able to call room service for food/drink at least until 2am or

would also like room service to be available

there were zero food options for a kid in the restaurant and room service menu

where the breakfast was on leash and quickly pick up breakfast to go, the firast night i did get room service which worked well

we also got room service since the bar was super busy, and the food came quick and tasted incredible

room service was done at 9 pm instead of 10 pm as the menus stated.

lovely hotel, great food and room service

worth it plus room

who ever the women is who worked 12/31 who answered the phone for room service was absolutely awful and incredibly rude

aside from the breakfast, the difference between their room service menu and their menu for the restaurant was abysmal

room service

day there is not much to do or go to around the hotel the restaurant in the hotel

me as the room service) is good but very

the restaurant was very fancy, so without room service we had to order delivery to get more kid friendly food

comfortable bed good room service and food in restaurant

great facilities (used the gym and pool)

the room service people opened my door while we were still in bed because we got late checkout

room service was pricey but that is to be expected

came back from a long day out and found that after room service cleaned we didn't receive any replacement towels

didn't like they you had to go down anytime you needed something there was no room service that seemed available

room service food/drinks was awful and way over priced for what it was

food took a long time to make room service starts later in the day and closes at 12 am

you have to pay 8 to have room service and bar price to high

i did order room service the food was good but pricey

the room service lady were rude when she told us to check out

the room service menu is a little sparse for me

the room service was actually an outside delivery place that was not convenient and very expensive

fair breakfast but no room service!.

com they also charged my room for room service when they do not have room service and the coffee i purchased was paid on the spot

just wish there was room service!

i think room service would make a killing at the location in newark

we had a very comfortable clean room, excellent room service

no room service

room service

at the hilton there were dirty dishes in the hallway on the floor and on a cart

breakfast room service order was mishandled, but a senior person quickly came to our room and fixed it

cleanliness, breakfast and room service

they told us that we could order room service

cost for value. looks really dated. no working room service when they dont have a restaurant

room service was bad

room service and take out service options presented were on the expensive size.

like there was no room service

was told room service was open until midnight,however it was not

noisy cleaning crew, ac thermostat broken, poor room service

told me that room service took their phone off the hook because there is an event at the hotel

the hotel different histories, we pass a rough night: music,screaming,fighting until 4 am, at 8am room service talking and

room service was great

unfortunately, i did not receive room service during my stay

love that it has a bar in the lobby and room service

o and the room service for the restaurant was so friendly, funny and the food was delicious

room service was very good

room service

they didn t have room service & there were not many restaurants in the area.

since we stayed for only 3 nights we did not use the room service

great location, very clean rooms. comfortable beds. room service does a great job.

brought my dinner to me even though they technically didn t have room service

room service wasn't an option - if you needed something from reception, you had to go and get it

no room service for food.

keys also stopped working, and room service never answered the phone i was in a loop trying to get through between them and the

the room service was decent but i recommend ordering food from the outside

the rooms were clean staff was very nice room service food was excellent

no room service

the only time i used room service- they used the same sheets and pillow cases instead clean ones

there was no room service

i requested room service and towels multiple times and nothing was ever cleaned or provided

was dirty when we came, on nightstands plastic was peeling, no room service we had to make our own bed and request fresh towels

prices for room service were really high

think i may have gotten sick from the room service or the free breakfast

restaurant room service

excellent food with room service

the staff is friendly , rooms are clean, and breakfast is delicious, plus kids loved a pool

room services

no water in roomno 24 hour room servicestore had very limited options no coffee maker in room

room service was terrible, staff wasn t friendly at all... terrible experience.. never again

to covid-19 there was no restaurant or room service

sheets were stained, we didn't get room service, the body wash and shampoo were empty in our room, and while not a huge deal ,there

but love the room service available

there is no restaurant open 24 hours no room service no housekeeping

one of the room service staff stole my brand new brown dress

no room service snacks very expensive

the pool not being open

no room service

room service very good

room was nice and clean staff was good we ordered room service and had great sandwiches

very comfortable room and kind staff. room service was reasonably priced.

great service and room service food was beyond great

i checked in with my family, i went back to the front desk to ask if they had room service for breakfast, but the front desk agent gloria was extremely rude she laughed at face

the room service offering was very good

room service was terrible when i ask them to clean my room and i was not comfortable dew to the

there is no room service and nothing to do anywhere near the

room service menu in my room stated the prices for the items, yet when i called to place my order

room service from restaurant downstairs which specifically stated on hotel menu and initerary, when

room service manger in the floor changed it for us 3 times to give us chance to make our coffee but

very nice hotel, excellent staff. wonderful room service. everything we need, we found it.

room stinks, electronics broken, no room service

no one is willing to answer any phone call especially when you call the room service number or manager

there is a restaurant in the hotel and it has room service till 10 pm which was super convenient

it was very convenient because we got to take a shuttle from the venue to the hotel and vice versa

unusually good breakfast, with made to order eggs. exceptionally well outfitted gym.

restaurant is outstanding and we had a lot of fun in the bar listening to the entertainment

breakfast was outstanding

the old days! you know when they had bellmen, and room service - hahahahahaha!

pool was dirty and room service wasn't timely.

room service food was excellent, as was the breakfast buffet

yes no pool or gym access. (pandemic) (+) also ample parking , spacious lobby , great amenities of gym n pool (+) i did not use their gym pool, etc (+) the gym was great-- well stocked with towels and water (-)gym / fitness centre

i booked which was disappointing but i did book last minute so i was tired and didnt want to lug kids and suitcases to another room

room service breakfast came in disposable cups and plates

also, room service now comes in to go containers vs

i travel with a teenager and we like to order room service

room service was good

room service menu upgraded

no room service available.

restaurant and room service prices are way too high for this type of hotel

room service pizza was very small thin and tasteless for the amount of money we were charged

no supplies and room service

poor no room service entrance not attractive

the room was very clean and the little restaurant downstairs/room service was surprisingly good

until checkout and they tried to come in the room 5 times even after we said we didn t want room service and that we knew what time check out was, we were getting dressed and the guy

i didn't bother to go and and check, i think it was room service

room service, had to call back for missing items

clean room. good location. good, affordable room service.

confirm that it was done and every time we show up it wasn t done and have to wait hours while room service takes there time , manager

the staff was amazing and very knowledgeable the room service was very efficient

room service was very slow & expensive

no way to order room service

no room service and nobody answered the phone at the front desk

no breakfast

room service is not very good

calls to room service was not answered

the upkeep of the room interior and lack of no room service.

no room service facility.

room service was very poor and the breakfast was not up to standards.

we ordered room service and receive the most awful food i ve paid for in a long time

desk staff was not polite at all when i inquired about room service

on none of the days i stayed did they do the room service, even though i had asked for it.

the room service

they have a limited room service menu with some pizzas, chicken burger and salad

the room service

good room service. comfy suite.

no information in the room if you could order room service

when i had room service the food was awesome too

room service we called at 10:00pm because i couldn't find desserts on the menu, they have four

room service after 11 when the restaurant closes and bar advertised open til midnight closed at

breakfast service was excellent and the room service brought us extra pillows with the greatest speed

we didn't get any room service for cleaning and etc

charge for parking and they have utensil and dishes in the kitchen area and the breakfast selection is not very

we used the gym and it was well appointed and clean

was a wonderful hotel from the warm cookies at check in, to great room service

charged someone else breakfast room service to my room in error

we are in a pandemic so a lot of the services weren t available like housekeeping and room service but that s not there fault

more food options after hours like room service on the weekend 24 hours

no room service

comfortable, spacious, and clean rooms. very friendly staff, good breakfast and coffee.

clean. nice gym facility.

breakfast was good and there was always plenty to eat

breakfast is awesome. room is large. gym is nice. wifi is good.

the staff is very nice and polite. delicious breakfast.

of our room and we heard children and babies screaming at 12am, their children run around the parking lot while their parents sit outside everyones rooms on tables and chairs they bring down

only parking lol

receptionist was sweet. room had front row parking. room was comfortable

parking is tight there, kids running around in the parking lot unsupervised

t sure if people are

all was clean and breakfast was a nice +

the hotel is in great shape, the staff is consistently friendly, and breakfast is awesome

the breakfast had many choices

clean nice rooms- nice breakfast offered- friendly staff

very good stay, good breakfast.