on arrival was given the room key and no explanation of times of breakfast or wifi access nor any pleasantries

also food for room service was over priced ( 27 for burger) and it wasn t good (-)room service was a let down tried twice to order , but told would have to collect from the (+) i think the decor in the room was tired and i expected room service to be available (-)room service would have been great. (-)bedroom block looking dated and rooms no room service (+)location, good spa and swimming pool facility but non existing room service (-)30am knock on door for room service (-) need proper modern hotel service like room service and portering bags etc (-)about sandwiches and coffee on arrival , and were told in no uncertain terms that there was no room service (-)no room service option

swimming pool and jacuzzi were amazing

restaurant and bar were very good

couldn't connect to wifi

was initially placed next to a room with shouting and screaming kids

wonderful room service food.

our room was beautiful, it was upgraded, which was such a lovely surprise ud83eudd29 breakfast delicious

ybe designed to

the parking facilities are great and the room was lovely and warm

complaint we had was there wasn't any white toast for breakfast, so we ordered brown

tricky wifi access

lovely scenery and bar staff

they had free wifi which was very good and the staff were very kind and friendly and the food in the evening was

free wifi was unsecured so didn't use it

we only need 3 key things, big comfy bed, a good shower and good wifi - and the cherry tree had all of those

my sandwich i ordered with room service part of it was wet horrid

room service alot of stains on the carpets that were very obvious

room service was lovely

restaurant shut at 9pm and there were no room service available

was not aware of the alternate day room service else would have requested the room service

bathroom sink inaccessible as shelf above was too low. tv not programmed wifi password incorrect

wifi was poor

wifi password incorrect in room details

bed was very comfortable and wifi worked really well

wifi was good

wifi was very hit and miss but that isn't the hotels fault

area was brilliant , plenty of parking , all staff were brilliant , rooms comfortable , bar & restaurant lovely and menu choice very good

location perfect for golf at frilford clean and good location

location for the golf we were playing

cloud wifi was very slow.

really enjoyed the spa bath and the little candles

was excellent in a cozy atmosphere, very friendly staff, tasty dinner, ample parking

lovely room, fast wifi, good shower, excellent restaurant, plenty of parking, pretty location

stayed in the wishing well king bedroom suite with spa bath

delicious food, really nice rooms, plenty of parking, good real ale, lovely garden

room service on request. not an issue for a short stay.

lovely staff and helpful room service was excellent have stayed here before for our event lovely easy location to get

additional cost for room service to the menu price, so could eat in room whilst working

full menu with room service as still in c19 restrictions, it is a shame it was not quite nice enough to eat on the

helpful and friendly - esp the staff who checked me in and out and lovely lady who i ordered some room service food with at the bar

(we ordered room service) the staff are very friendly and helpful (-)dining room service was slow had to wait ages for our drinks (-)been appreciated in the very warm sunny weather conditions and would have saved having to use the room service or the short delays in having an attendace at the bar (-)i wasn t aware lunch wasn t being served at the moment and no room service available. (-)times and conditions of room service were very unclear (-)the shower room service heating shower food

no parking outside the apartment but there was free parking near by, a 5 minute walk away.

the wifi in the suite is a patchy nightmare

loads of parking avaliable

the bed was very comfortabl and the breakfast was enjoyable and delivered to your room at the time you requested

we re so kind and allowed me room service as my husband was unwell

friendly staff including room service chappie

we really appreciated the complimentary drink at the bar and smoothie at breakfast

the bar offered

friendly staff and lots of parking

room service or when quite an option to choose where you would like to sit or preferably

option of room service may have been good also

the room service was absolutely banging and the restaurant meal blew us away

we ordered room service and had breakfast

hot tub. room service.

had 1 room service meal it was average

location was good just off m4 ; room service was good; easy check in

restaurant offered food right through with room service

i also had room service which was excellent too

the welcome, the size of the room, swift room service

room service was extremely efficient and the staff were extremely attentive, helpful and friendly

there was no phone in my room so i had to walk to reception to order room service

room service finishes at 8

we played cards in the bar and then had room service which arrived promptly and was very tasty

there was only some onscreen info on the tv about the hotel, a room service menu but no info about how to order room service, timings or indeed any info about

we both had the steak from the room service menu, which we agreed was fabulous

ordered room service twice

sandwiches could be provided 2 parties of 5 people arrived at the same time all asking for food - room service was very poor the spa staff couldn t sell or hire any costumes which for a hotel

the room was great and the room service quick to arrive

room service was great and very prompt

i ordered room service and totally opposite to what i ordered was delivered - sent it back

room service poor. restaurant very slow

one didn't connect) and perhaps an updated room service menu

only seemed to have vegan food on room service on the sat night

jacuzzi not working breakfast very underwhelming no room service menu in room on arrival

breakfast is good aswell and room service was spot on

the room service was not great with tepid food, presumably as it was walked across the estate to the

room service for tea/coffee, cost us extra 10

and i would have liked to have gone for a walk had it not been pouring down on both evenings room service menu not over priced compared to some places

good room service from bar menu and good value breakfast compared to some hotels

they only have two rooms

the breakfast was beautifully presented & certainly lots of it. very good value

the staff were all really friendly, and breakfast was included

friendly staff, food good, discount at the bar for residents

bar and food service very personable, friendly

thought charging an extra fee for room service was a bit weird

staff were all friendly and professional, from room service to housekeeping, reception staff to restaurant staff, nothing was too much trouble

bathroom door was looking worn. my sisters room service meal wasn't grea

room service/housekeeping/maintenance calls all answered and dealt with extremely promptly

reception and room service second to none

restaurant - we went to get some desserts and he said that if we want the food in the room , the room service will cost extra 5 so i ve had to take the tray with the food myself to the room

our previous two visits our room service breakfast did not arrive, so we had to phone reception

was told there was no room service

room service came in early morning when we were asleep

the room service menu was the only real let down of the stay

lovely big room next to the river. staff kindly let me have room service.

there were a few problems ie no room service to clean the room even though we had left the please service our room on the door,

breakfast wifi slow service railway line

breakfast was great and staff were both friendly and

no wifi despite being advertised, had to get the staff in to fix the tv

it's great to know that our room service and breakfast selection met your expectations

breakfast was delicious as well

ideal location for the 50 mile race, stayed in the mollington room, gorgeous breakfast

so it was the icing on the cake ud83dude0d the staff were lovely the food was delicious the bar & restaurant were lovely too, with pretty lights all around making it more special the pictures

friendly and helpful staff, lovely rooms, great food

staff very welcoming room service excellent bed comfortable en suite excellent

it would also have been useful had there been a room service facility

close by, at the end of a very long day when it was cold and dark outside, i just wanted room service or to pop downstairs and eat quickly

at 0630 and nobody was at the reception just a note saying that the receptionist was doing some room service, having a bell to call the receptionist would be better

breakfasts delivered to my room due to covid risk. this was room service at no extra cost!

great room service, delicious food

quality of the room service food i received wasn't quite up to expectations

room service dinner arrived rather cold

room service excellent and staff very helpful

room service was great for late night treats

our room(twin room) was lovely and the breakfast room service we requested was excellent (-) the room service breakfast menu suggested but this wasn't an available item (+) the room was clean and the room service brownie and ice-cream was divine (-)room service breakfast menu was no longer in use but wasn't told and given a cooked breakfast even (+)great room service & bed was comfortable (-)didn't answer the phone for reception when we tried to order room service (-)food quality - we ordered main meals as room service and quite frankly they were awful (-) no information on the phone to say what to press for room service (+)did not have breakfast. the room service was cold and the ice cream melted.

no free wifi

breakfast, good selection of teas and biscuits in the room, there was an ev charge point in the car park which was very useful

breakfast, good location at the top of the high street, lots of free parking, great value, friendly

breakfast and plenty of parking space

it was small and clean with good wifi

an excellent parking just beside the building

free parking too

requested when booking just to receive confirmation regarding parking which they did

private parking

room service was prompt and delicious

room service took over an hour to arrive and was wrong when it did arrive

charge we might use, we were not informed of this when we booked and we had no intention of using room service, why should we pay for something we haven't requested

room service breakfast in the sun on the terrace was a real treat

we also had to prompt reception to remove our room service tray

cosy room. friendly stuff, good room service, the breakfast is ok.

the rooms are above an excellent lebanese/syrian restaurant - i got room service and it was very tasty

the hotel is in a remote location. no room service.

is no room service and no 24-hour staff to contact in case of emergency

there were no breakfast or room service facilities

room service was also very fast and efficient

room service and general service was all excellent

art ud83cudfa8 fanstastic views from bedroom good wi fi connection fabulous resturant and room service great mini bar interesting gifts available to buy mount blanc pens ud83dudd8a

breakfast and room service.

mini bar far omexpensive as was cost of room service

reduction on room service on tray cost.

great breakfast and room service menu. helpful and efficient housekeeping staff.

from door service, room service, and the trendy bar areas

view, the room service breakfast the decor

more choices for room service.

mind the bar night dates

only negative would be the fact that it was above a bar and karaoke rooms which you could hear

when we arrived, the club bar was open, and the lovely young lady that served us was excellent

we came in from being out in the evening, one of the staff said that they were just closing the bar and asked if we would like a drink before they closed for the night

he waived the cover charge for the jazz night in the bar downstairs, which is also decorated in the whimsically funky style of alice in wonderland

bath towels, smelly sewerage smell consistently in the bathroom, a 5 pound tray charge on top of room service prices, i could go on

breakfast service on the first morning ; lack of choice on restaurant/ room service menu; poor towel toiletries replacement policy; would benefit from installing sky

comfortable bed, room service

room service dinner

limited room service menu

room service could be a bit better - someone else's towels were left in my room when i checked in

wifi was hard to connect to

the wifi could be a bit better

wifi is spotty and elevator lift does not reach the floor levels in my building

free wifi functioned poorly.

room service very hit and miss , only 1 staff member trying to do everything

room service is also available

the room service was efficient, helpful and we were made to feel that nothing was too much trouble

room was nice and big, comfy, great room service

room service finished at 9.45, i checked in late so didn't eat.

air conditioning, friendly staff and excellent room service

wasn't in the room , no nespresso machine, no flavoured teas or retro phone and there was no room service menu in the room

... room service. no top up of teas etc, clean cups, toilet rolls

room service due to covid unavailable

good hotel breakfast is important to me - and this one shone out above all others

in particular, all the staff, reception, bar, restaurant and room service could not have been more pleasant, helpful and obliging

dinning room service slightly inconsistent but that is picky

i chose to have room service after a long drive and a late arrival and it was superb

our room service breakfast wasn t very nice, eggs had no seasoning and the porridge was very watery

they tried to charge us for someone else's room service