also food for room service was over priced ( 27 for burger) and it wasn t good (-)room service was a let down tried twice to order , but told would have to collect from the (+) i think the decor in the room was tired and i expected room service to be available (-)room service would have been great. (-)bedroom block looking dated and rooms no room service (+)location, good spa and swimming pool facility but non existing room service (-)30am knock on door for room service (-) need proper modern hotel service like room service and portering bags etc (-)about sandwiches and coffee on arrival , and were told in no uncertain terms that there was no room service (-)no room service option

swimming pool and jacuzzi were amazing

restaurant and bar were very good

couldn't connect to wifi

was initially placed next to a room with shouting and screaming kids

wonderful room service food.

our room was beautiful, it was upgraded, which was such a lovely surprise ud83eudd29 breakfast delicious

ybe designed to

the parking facilities are great and the room was lovely and warm

complaint we had was there wasn't any white toast for breakfast, so we ordered brown

was not aware of the alternate day room service else would have requested the room service

service is good and the hotel is well laid out with great parking. room service was excellent.

are not many gluten free options in the restaurant there were quite a few room service trays that needed collection on my

room service alot of stains on the carpets that were very obvious

my sandwich i ordered with room service part of it was wet horrid

tricky wifi access

lovely scenery and bar staff

the staff the bar the room the food were all excellent. couldn't fault anything.

they had free wifi which was very good and the staff were very kind and friendly and the food in the evening was

staff were friendly as usual and agreat food at the bar the previous

on arrival was given the room key and no explanation of times of breakfast or wifi access nor any pleasantries

additional cost for room service to the menu price, so could eat in room whilst working

room service was excellent though so it wasn't an issue and we didn't pay a room service charge

lovely staff and helpful room service was excellent have stayed here before for our event lovely easy location to get

limited info on room service and breakfast.

room service on request. not an issue for a short stay.

& parking were excellent

evening meal was prompt and excellent breakfast was pretty good great location near the golf

wifi is not working efficiently.

car parking opposite

just a drink in the relaxing bar area

bathroom sink inaccessible as shelf above was too low. tv not programmed wifi password incorrect

wifi was poor

wifi was good

bed was very comfortable and wifi worked really well

sufficient for my needs for the quick overnight stay i was on, a shame that i only spotted the wifi code on the way out

sandwiches could be provided 2 parties of 5 people arrived at the same time all asking for food - room service was very poor the spa staff couldn t sell or hire any costumes which for a hotel

had travelled a lot and ordered room service and both the staff and the food were excellent

the room was great and the room service quick to arrive

room service and house keeping really attentive. brilliant spa and pool

we had room service a few times

nice comfortable room, good bathroom, easy check in and out. good wifi.

you to the welcoming bar lady and the other staff

there was ample parking for cars

the wifi was excellent, i didn t check the download or upload speed but it seemed fast enough to

the wifi was also very reliable

restaurant - we went to get some desserts and he said that if we want the food in the room , the room service will cost extra 5 so i ve had to take the tray with the food myself to the room

was told there was no room service

our previous two visits our room service breakfast did not arrive, so we had to phone reception

could have stayed open a bit longer in the evening and room service for food could be offered

room service was speedy and staff v efficient

is no tea and coffee facilities in your accommodation, you can order room service at a charge of 5

both have back issues), there are stairs leading up to the room, which defeated the purpose of room service when we had to go downstairs to open the door

we had trouble calling reception and after trying to call them 5 times for room service we had to go and order at the bar instead

not having a kettle to have a tea in the morning before room service was available

sometimes didn t answer room service

only issue was that trying to ring through to room service meant that nobody would answer so you'd have to call back the front desk

staff were all friendly and professional, from room service to housekeeping, reception staff to restaurant staff, nothing was too much trouble

the room was large and looked out on the grounds, lovely modern bathroom, very comfortable bed, room service menu good value, excellent breakfast, great leisure centre, and straight out to the

thought charging an extra fee for room service was a bit weird

room service/housekeeping/maintenance calls all answered and dealt with extremely promptly

it's great to know that our room service and breakfast selection met your expectations

staff, lovely room with good view, outstanding food, welcoming bar all set ina beautiful village on the

to many hotel s over the years up and down the country, by far the millar of mansfield breakfast was superb

of a lack of places to sit in bar - although part reserved for private function

breakfast was very nice

room service excellent and staff very helpful

quality of the room service food i received wasn't quite up to expectations

room service was great for late night treats

the shower didn't work and only continental breakfast was offered as room service

great room service, delicious food

he waived the cover charge for the jazz night in the bar downstairs, which is also decorated in the whimsically funky style of alice in wonderland

we didn't anticipate using the bar but ended up there after our event and had an amazing time at the karaoke evening, fantastic

we were there on a wednesday so can t say if the bar gets noisy on weekends

the music in the downstairs bar was quite noisy until 2am but this is made very clear when booking and didn't bother us

sadly the bar was closed due to a private party so we weren t able to enjoy the facility

continental breakfast, varied choice on menu, croissants were fresh, good range of beverages, room service delivered at time asked for

it would also have been useful had there been a room service facility

breakfasts delivered to my room due to covid risk. this was room service at no extra cost!

at 0630 and nobody was at the reception just a note saying that the receptionist was doing some room service, having a bell to call the receptionist would be better

staff very welcoming room service excellent bed comfortable en suite excellent

we ate breakfast and dinner there three times because it's so good plus it offers room service

room service was wonderful

art ud83cudfa8 fanstastic views from bedroom good wi fi connection fabulous resturant and room service great mini bar interesting gifts available to buy mount blanc pens ud83dudd8a

closures), the room is not too big but comfortable and clean, the food at quod is decent and is room service, really beautiful hotel with beautiful paintings

room service and general service was all excellent

breakfast service on the first morning ; lack of choice on restaurant/ room service menu; poor towel toiletries replacement policy; would benefit from installing sky

to go downstairs to order room service room was only done on 1st morning and not after no lights by the mirror or plugs close

bath towels, smelly sewerage smell consistently in the bathroom, a 5 pound tray charge on top of room service prices, i could go on

limited room service menu

ats cheese salad) not great

we also had to prompt reception to remove our room service tray

room service breakfast in the sun on the terrace was a real treat

room service- no wine by the glass?

charge we might use, we were not informed of this when we booked and we had no intention of using room service, why should we pay for something we haven't requested

room service was prompt and delicious

view, the room service breakfast the decor

i enjoyed an excellent room service dinner though, and my favourite tv programmes in comfortable old armchairs

more choices for room service.

great breakfast and room service menu. helpful and efficient housekeeping staff.

offered breakfast room service for free which was a bonus

the rooms are above an excellent lebanese/syrian restaurant - i got room service and it was very tasty

cosy room. friendly stuff, good room service, the breakfast is ok.

the hotel is in a remote location. no room service.

google entry states they have room service and breakfast which are total lies [along with the parking]

is no room service and no 24-hour staff to contact in case of emergency

room service could be a bit better - someone else's towels were left in my room when i checked in

t enough alternatives in the area)

really, we personally don't like buffet breakfast which is why we didn't have one, maybe the bar could have opened a little later than half ten

the time we went there

ring school holidays)was no bar or restaurant area open but having said that there are plenty of places nearby where you can

on ceilings, dirty floors in bathroom, sink didn t drain away, couldn t get hold of staff for room

room service or when quite an option to choose where you would like to sit or preferably

hot tub. room service.

we ordered room service and had breakfast

room service and as we arrived late we couldn't get access to a drink other than the 2 bottles of

dinning room service slightly inconsistent but that is picky

really nice hotel. enjoyed the library and quality of room service.

our room service breakfast wasn t very nice, eggs had no seasoning and the porridge was very watery

super friendly staff; great room service!

i chose to have room service after a long drive and a late arrival and it was superb

we re so kind and allowed me room service as my husband was unwell

friendly staff including room service chappie

breakfast, staff

comfortable bar and dining room

lots of easy parking

excellent breakfast

wifi is very inconsistent, keeps dropping out

very welcoming and friendly staff. very good breakfast. good wifi.

wifi was best received in the pub, in the room isn't want great, but this wasn't a problem for

the wifi was non exisstent in the room.

enough to go out on saturday night to a special party

this meant that the room service that was ordered on the first night sat in the room for the remainder of the stay

great dining-room service, and friendly helpful desk

liked the breakfast, there was an option for room service free of charge

no room service even though we stayed 2 nights - again something for the price should be standard

restaurant offered food right through with room service

least until new lockdown)

i had to ring the hotel from my mobile for this information and again to order room service

had 1 room service meal it was average

room service a little long but we were advised before hand that the kitchen was extremely busy and

it said 24hour room service which is why i booked

clean, high standard, and room service if required

placed an online order for room service, but items were unavailable, so we cancelled - upon checkout we requested

there was no room service menu in the room

had room service meals twice over the stay and the meals were very nice and a good size at a good price

lovely seating area in bar and restaurant. great staff

the food was fabulous and the breakfast was great

the evening meal was delicious and the breakfast plentiful

amazing all round, dinner and breakfast was exceptional. great location and very friendly staff

room, the spa and the restaurant

room service

breakfast basic but good and having the room service was a bonus

that it had parking and the in room breakfast.

wifi could have been stronger

free wifi

(we ordered room service) the staff are very friendly and helpful (-)dining room service was slow had to wait ages for our drinks (-)been appreciated in the very warm sunny weather conditions and would have saved having to use the room service or the short delays in having an attendace at the bar (-)i wasn t aware lunch wasn t being served at the moment and no room service available. (-)times and conditions of room service were very unclear (-)the shower room service heating shower food

option of two restaurants - both producing excellent food, very friendly staff, easy parking, pleasant room, comfortable

bacon was from the breakfast and was hard

the ample off street parking. the quietness

breakfast - the beans had run out and it took quite a while to refill

requested when booking just to receive confirmation regarding parking which they did

parking provided in the swan hotel car park for two classic cars

the wifi signal was very low, but so was my cell service, so i'm pretty sure it's just a geographical

described, 3rd bed was a childs bed, staff modified it, = ok wifi = poor, internet dropped in/out

openly vaping in the bar was a no no for me

walking in it smelled very clean and fresh room service was fantastic, food was some of the best i ve tasted in a hotel

the staff was attentive and the dining room service were amazing

really large comfortable bed and very relaxing. rooms clean and tidy. good room service!

ten with half eaten food etc) were left outside rooms and not collected until

very limited options for room service restaurant after 10 pm.

as we are both auto immune we made use of room service so did not have to go to t he restaurant

room service was organised and also a bucket of ice suggested and brought to my room to help with

had room service for dinner and breakfast in the restaurant) was excellent

loved the room service dinner and hot breakfast. good customer service. good-sized room

we were able to order room service when we got back to the hotel

no lift however the reception staff carried my bags up to my room and room service carried them down again

difficult times, staff friendly and helpful and food service was operating on a takeaway/ to your room

room service, from providing ice to drinks and food was great quality and quick - lovely porter who

poor room service

no room service on a sunday even though advertised. the restaurant was shut on a sunday as well

yes so we had poached eggs, we had to send one back as it was raw inside, the last day we ordered room service sausage and egg baps and i bit into a lot of shell, the bap itself was nice but it

the bed was very comfy, room service was swift and the staff were happy and helpful

room service poor. restaurant very slow

room service cold & order wrong

only seemed to have vegan food on room service on the sat night

the room about the hotel menu or what was available downstairs - wasn t clear if there was any room service for dinner or drinks

ordered room service and the food arrived cold and no cutlery

no room service or anyone at reception when we phoned and went down to try and get a drink.

breakfast was excellent all freshly cooked and plenty of it

friendly staff, great atmosphere delicious food and wine for dinner, excellent breakfast

car parking a little tight

early check in available, kids didn t have to share a bed, individual beds available in family

i don't think there was wifi.

struggled to connect to wifi and kept losing connection

wifi didn't appear to function either downstairs or in the room menu was very limited