room service due to covid unavailable

... room service. no top up of teas etc, clean cups, toilet rolls

air conditioning, friendly staff and excellent room service

wasn't in the room , no nespresso machine, no flavoured teas or retro phone and there was no room service menu in the room

t very guest friendly) breakfast

good breakfast. no cereals offered for kids.

i didn't really need the four poster and spa bathroom but it was all i could get at the time

with breakfast in the room price exceptional value for money

is if you are in a rush to get out, and want to use the spa bath, start filling early, it takes a little while to fill

great restaurant had a lovely curry, cosy bar very relaxing.

24 hour room service, very helpful and friendly staff - the list is endless

the food was great, had amazing meal for room service in the evening and breakfast was lovely too

the room service menu is quite small, would be nice to have a couple more options for veggies

member of staff initially attempted to hand me the room service tray at the door instead of bring it into the room

during our stay, so having to bundle up to go to breakfast wasn't ideal - although they do offer room service

off road parking , great little pub

openly vaping in the bar was a no no for me

an excellent parking just beside the building

private parking available and good food

oking

friendly staff including room service chappie

we re so kind and allowed me room service as my husband was unwell

breakfast was good, it came quickly with lots to chose from

booking included breakfast and also got two complementary drinks which was great value

the wifi signal was strong and reliable

e in the private room which is lovely) and the other in the main bar enjoying pizza

ich

parking was busy

ds bedroom didn't have a door on it) so

the room was beautiful and both dinner and breakfast outstanding with a very welcoming bar area.

room service after a long drive

wifi not great in our room.

our room was at the back of the hotel, accessed either through the bar or from a side road, in a row of beamed stone cottages, so we could come and go without having

en we were feeling a little rough) breakfast was outstanding

wifi and mobile reception was not good. tried to call my family but couldn t get through

the table in our room was very scuffed and we were surprised not to see a phone to ring down for room service as you find in most hotels

impressed with the way they provided us with room service on our second night as we needed dinner but had a cranky baby who needed to go to bed

room was out dated and over looking busy road. no room service.

there were some lovely members of staff, particularly the room service staff

payment for room service before checking out which i did raise with them, i was unaware this was standard

room service to tidy room didn t turn up till 3pm and then did a superficial 10 minutes

room service would have been a plus, particularly as there is nowhere in the village to get food

was amazing from the moment we walked into the hotel from the staff to the food and room service was simply amazing

excellent room service,tasty weel presented food

we had an excellent evening meal and a good selection at breakfast

we really enjoyed the breakfast, and while the property does not have a parking area on-site, they partner with a nearby

great breakfast and bar snacks

very good breakfast .only bar staff disappointed

breakfast was exceptional - wide choice, excellent produce, excellent

our stay

front desk, room service, restaurant

we loved the pool area and room service was fast, tasty and served by friendly

the food

loved the room service dinner and hot breakfast. good customer service. good-sized room

kudos to the staff at the reception, restaurant as well as the room service and housekeeping

walking in it smelled very clean and fresh room service was fantastic, food was some of the best i ve tasted in a hotel

room service trays

ten with half eaten food etc) were left outside rooms and not collected until

really large comfortable bed and very relaxing. rooms clean and tidy. good room service!

there are evening meal options from expensive quality meals, to good bar snacks and room service

wifi is not working efficiently.

location for us, near to frilford heath golf complex

nice big car park so no trouble parking either

there was ample parking too

the first minute, the staff were really helpful, from the receptionist to the bar and kitchen staff

room service

breakfast basic but good and having the room service was a bonus

car parking also very

good size family room - we liked the mini bar products (cans and pringles went down well with the kids and happy to pay for these rather than remembering to bring many snacks

wifi a bit off.

close by, at the end of a very long day when it was cold and dark outside, i just wanted room service or to pop downstairs and eat quickly

it would also have been useful had there been a room service facility

hotel has no bar or lounge, the fact that drinks can be ordered on room service does not compensate for this

aybe this will happen when the refurb is completed)

advertised room service but there are only drinks. no meals low water pressure in shower

the rooms are above an excellent lebanese/syrian restaurant - i got room service and it was very tasty

the website offered 'room service' and 24/7 reception

the hotel is in a remote location. no room service.

google entry states they have room service and breakfast which are total lies [along with the parking]

there were no breakfast or room service facilities

(we ordered room service) the staff are very friendly and helpful (-)dining room service was slow had to wait ages for our drinks (-)been appreciated in the very warm sunny weather conditions and would have saved having to use the room service or the short delays in having an attendace at the bar (-)i wasn t aware lunch wasn t being served at the moment and no room service available. (-)times and conditions of room service were very unclear (-)the shower room service heating shower food

no.proper bar service.

breakfast was a little limited

no parking outside the apartment but there was free parking near by, a 5 minute walk away.

a blue badge for parking not once able to use it

out, taps loose, no information in the room with wifi etc

bed powerful shower good wifi good food at supper and breakfast plenty of parking friendly

the scenery is stunning with lots of parking

wifi was intermittent.

wifi in room was non existent

e purpose of our visit) and so asked for room service

style , location , service with no computers, no mini bars in the room just proper room service

this meant that the room service that was ordered on the first night sat in the room for the remainder of the stay

enough to go out on saturday night to a special party

reception omitted to say room service was on demand, so it wasn't made up the first day

room service could be a bit better - someone else's towels were left in my room when i checked in

they had a comfortable lounge with free coffee and a bar where you could buy food and other drinks

all the facilities advertised are available out of term time, for example the bar was closed, but there is everything you could possibly want - shops, bars and restaurants - a

the wifi could be a bit better

the opening times of the bar downstairs were a bit obscure.

there was no room service menu in the room

misinformed about the 24/7 room service which wasn t available after our trip to the theatre

the room service and adjoining full-service restaurant have really good options and amazingly courteous

had room service meals twice over the stay and the meals were very nice and a good size at a good price

placed an online order for room service, but items were unavailable, so we cancelled - upon checkout we requested

in particular, all the staff, reception, bar, restaurant and room service could not have been more pleasant, helpful and obliging

they tried to charge us for someone else's room service

really nice hotel. enjoyed the library and quality of room service.

i chose to have room service after a long drive and a late arrival and it was superb

not what you'd expect for a 5 star hotel, no gesture of money off either despite the fact we had room service and other things they could have given us a token gesture

room service dinner arrived rather cold

quality of the room service food i received wasn't quite up to expectations

room service was great for late night treats

the shower didn't work and only continental breakfast was offered as room service

booked a queen bed not double, used to sleeping in king size but was still comfortable, ordered room service was lovely was amazing to sleep in an old prison cell

we had room service for breakfast which was hot and tasty

from door service, room service, and the trendy bar areas

i enjoyed an excellent room service dinner though, and my favourite tv programmes in comfortable old armchairs

more choices for room service.

view, the room service breakfast the decor

we also had to prompt reception to remove our room service tray

room service breakfast in the sun on the terrace was a real treat

room service- no wine by the glass?

charge we might use, we were not informed of this when we booked and we had no intention of using room service, why should we pay for something we haven't requested

room service was prompt and delicious

room service was wonderful

closures), the room is not too big but comfortable and clean, the food at quod is decent and is room service, really beautiful hotel with beautiful paintings

breakfast and room service.

art ud83cudfa8 fanstastic views from bedroom good wi fi connection fabulous resturant and room service great mini bar interesting gifts available to buy mount blanc pens ud83dudd8a

comfortable beds, very good room service and professional and friendly staff.

limited room service menu

bath towels, smelly sewerage smell consistently in the bathroom, a 5 pound tray charge on top of room service prices, i could go on

ats cheese salad) not great

resurant for evening , no room service that we found on the qr codes, privileged room over rated , mini drink soft bar water

room service dinner

staff were all friendly and professional, from room service to housekeeping, reception staff to restaurant staff, nothing was too much trouble

the room was large and looked out on the grounds, lovely modern bathroom, very comfortable bed, room service menu good value, excellent breakfast, great leisure centre, and straight out to the

only issue was that trying to ring through to room service meant that nobody would answer so you'd have to call back the front desk

and the room service was awesome- restaurant quality loved the dessert

bathroom door was looking worn. my sisters room service meal wasn't grea

we were there on a wednesday so can t say if the bar gets noisy on weekends

when we arrived, the club bar was open, and the lovely young lady that served us was excellent

sadly the bar was closed due to a private party so we weren t able to enjoy the facility

only negative would be the fact that it was above a bar and karaoke rooms which you could hear

the bar below is super cute and quirky too

on arrival was given the room key and no explanation of times of breakfast or wifi access nor any pleasantries

d none available during my stay)

room service on request. not an issue for a short stay.

tray not collected from room from 1st night room service

room service was excellent though so it wasn't an issue and we didn't pay a room service charge

lovely staff and helpful room service was excellent have stayed here before for our event lovely easy location to get

could not have breakfast with room service if wanted full english that was not made clear on booking

freezing but provided heaters in room and hot water bottle room service changed bins and took towels however didn t leave next day tea or milk top ups,

i was not allowed to my food purchased at the bar to my room and there was no room

room service was provided both days we stayed even though it was in the holidays

breakfast available no evening meal provided no central heating available no room service available bathroom towels not changed for four

our previous two visits our room service breakfast did not arrive, so we had to phone reception

explained how to use the room s controls, and even advised us on the ideal times to order room service

was told there was no room service

room service was speedy and staff v efficient

when we tried to ring reception and room service there was no answer continually

no room service or snacks offered

then room service menu stated call to order from room phone and one not present so have to use own phone

good location, room service. friendly staff and comfortable rooms. good breakfast

room service stopped at 9:30, which i thought was quite early but other than that no

room service not available as was advertised

we both had the steak from the room service menu, which we agreed was fabulous

room service was great and very prompt

ordered room service twice

the room was great and the room service quick to arrive

sandwiches could be provided 2 parties of 5 people arrived at the same time all asking for food - room service was very poor the spa staff couldn t sell or hire any costumes which for a hotel

they don t do room service and my daughter has autism so could ve manage another restaurant visit, which was

restaurant, stopped serving a little early, but room service was available.

no room service at the end of a very long day at work so ordered an uber eats to the hotel

very fast room service with good food

in course, dessert, water and a diet coke) and no room service meant i had to eat in the restaurant for breakfast and dinner