had room service for dinner and breakfast in the restaurant) was excellent

room service was organised and also a bucket of ice suggested and brought to my room to help with

removed from the room, so it did feel we had to chase a bit for menu's, restaurant opening times, room service coats

the food

we loved the pool area and room service was fast, tasty and served by friendly

24/7 room service from leo's bar/restaurant

maybe healthy option on the in room menu as the bar menu has salad but not the room service

very limited options for room service restaurant after 10 pm.

really large comfortable bed and very relaxing. rooms clean and tidy. good room service!

room service trays

room service

breakfast basic but good and having the room service was a bonus

car parking also very

wifi signal did not work sometimes

the parking is free

clean, high standard, and room service if required

delicious room service food

bedroom very clean and spacious. staff and room service excellent

it said 24hour room service which is why i booked

placed an online order for room service, but items were unavailable, so we cancelled - upon checkout we requested

room service unless specifically requested and this wasn t made clear on arrival or when

e purpose of our visit) and so asked for room service

enough to go out on saturday night to a special party

5 charge per use for room service .

this meant that the room service that was ordered on the first night sat in the room for the remainder of the stay

to eat after 9 as kitchen closed not any room service either

the staff were very friendly and helpful - and offered proper room service

dinner was expensive at 48 just for me

very fast room service with good food

restaurant, stopped serving a little early, but room service was available.

not what you'd expect for a 5 star hotel, no gesture of money off either despite the fact we had room service and other things they could have given us a token gesture

i chose to have room service after a long drive and a late arrival and it was superb

super friendly staff; great room service!

they tried to charge us for someone else's room service

coffee could have been better - i ordered it both downstairs with breakfast as well as room service - both times the coffee was quite cold

there were no breakfast or room service facilities

is no room service and no 24-hour staff to contact in case of emergency

google entry states they have room service and breakfast which are total lies [along with the parking]

cosy room. friendly stuff, good room service, the breakfast is ok.

the hotel is in a remote location. no room service.

room service could be a bit better - someone else's towels were left in my room when i checked in

should i have to give away a lot of personal details just to get free wifi

wifi condition is not good

wifi was very spotty

really, we personally don't like buffet breakfast which is why we didn't have one, maybe the bar could have opened a little later than half ten

from door service, room service, and the trendy bar areas

we had room service for breakfast which was hot and tasty

great room service when i was too tired to descend for a restaurant meal

great breakfast and room service menu. helpful and efficient housekeeping staff.

more choices for room service.

charge we might use, we were not informed of this when we booked and we had no intention of using room service, why should we pay for something we haven't requested

room service was prompt and delicious

we also had to prompt reception to remove our room service tray

room service- no wine by the glass?

room service took over an hour to arrive and was wrong when it did arrive

staff very welcoming room service excellent bed comfortable en suite excellent

at 0630 and nobody was at the reception just a note saying that the receptionist was doing some room service, having a bell to call the receptionist would be better

aybe this will happen when the refurb is completed)

hotel has no bar or lounge, the fact that drinks can be ordered on room service does not compensate for this

it would also have been useful had there been a room service facility

room service dinner arrived rather cold

quality of the room service food i received wasn't quite up to expectations

booked a queen bed not double, used to sleeping in king size but was still comfortable, ordered room service was lovely was amazing to sleep in an old prison cell

room service was great for late night treats

great room service, delicious food

room service and general service was all excellent

breakfast and room service.

closures), the room is not too big but comfortable and clean, the food at quod is decent and is room service, really beautiful hotel with beautiful paintings

room service was wonderful

comfortable beds, very good room service and professional and friendly staff.

ats cheese salad) not great

breakfast service on the first morning ; lack of choice on restaurant/ room service menu; poor towel toiletries replacement policy; would benefit from installing sky

room service dinner

resurant for evening , no room service that we found on the qr codes, privileged room over rated , mini drink soft bar water

also, one evening we wanted to get food and the room service kitchen closed at the time

we didn't anticipate using the bar but ended up there after our event and had an amazing time at the karaoke evening, fantastic

mind the bar night dates

the bar below is super cute and quirky too

we came in from being out in the evening, one of the staff said that they were just closing the bar and asked if we would like a drink before they closed for the night

sadly the bar was closed due to a private party so we weren t able to enjoy the facility

arrival i was greeted by a very pleasant bar staff member who welcomed me and sourced the manager/ owner who also welcomed me and introduced

free parking was a bonus and breakfast was very good

free parking too

friendly bar and great food

the hotel is a public house so i expected some noise from the bar on saturday night

treatments or make use of the gym/pool facilities, but we did have an extra burger and chips on room service because we arrived late and the kitchen was closed

staff were all friendly and professional, from room service to housekeeping, reception staff to restaurant staff, nothing was too much trouble

only issue was that trying to ring through to room service meant that nobody would answer so you'd have to call back the front desk

bathroom door was looking worn. my sisters room service meal wasn't grea

room service/housekeeping/maintenance calls all answered and dealt with extremely promptly

the staff were all very friendly and helpful. room service was very nice. t

room service was very limited after dinner as the catering staff had gone home so only plain

returned from a morning swim to enjoy breakfast in bed at a very minimal cost with very efficient room service while relaxing and watching tv

our room service meal was not very good and quite expensive!

room service excellent,and well priced

restaurant - we went to get some desserts and he said that if we want the food in the room , the room service will cost extra 5 so i ve had to take the tray with the food myself to the room

comfy beds good large room attentive staff and prompt room service

when we tried to ring reception and room service there was no answer continually

was told there was no room service

could have stayed open a bit longer in the evening and room service for food could be offered

were lovely and helpful, bed was comfortable, room was very clean, room service was great

beautiful clean room happy, friendly staff excellent room service

-room service arrives with a smile and bang on time - lovely, large, clean rooms - fresh tasty food

i've had room service and brasserie dinners in my two stays and both meals were great ,as was my breakfast

the room service is fab and the food tasty

breakfast the hot water was not hot so had tepid tea

breakfast was very limited, no plates, very little to choose from and extra charges incurred for

you are there for the golf, there is little to do within walking distance

great location for the golf course

location ok. limited choice of breakfast but ok

no menu sheet for room service so you have travel down to the bar to order what you need.

or snacks) which is odd as never stayed anywhere that doesn t offer regular food options & room service

then room service menu stated call to order from room phone and one not present so have to use own phone

good location, room service. friendly staff and comfortable rooms. good breakfast

YX

we had room service a few times

had travelled a lot and ordered room service and both the staff and the food were excellent

we both had the steak from the room service menu, which we agreed was fabulous

the room was great and the room service quick to arrive

room service was great and very prompt

wifi was very poor, the tv signal was very bad and kept cutting out channels, no phone for room service, and the tap in the bathroom was loose (cold) (+) room service not available via phones in room you have to go and ask at the bar but staff are very (-)no cleaning of the room service and we were there for a week (-)tap just dribbled, hot not much better, extractor fan did not work, mirror light did not work, room service was apalling, old towels left on the floor, shower not cleaned or reviewed, tea cup

there is very good parking at the hotel

we were offered early check in at no extra charge and with ease of organising which is obviously a great first

a late check out is a fabulous bonus too

st orders) and told they were closing the bar and could take the drink to our room

lovely hotel and lovely staff. nice and warm. comfortable bed. good breakfast.

restaurant and bar on site, rooms simply decorated but comfortable and walking distance to the centre of

there was a good breakfast which was served quickly. free parking and wifi worked ok.

breakfast was abundant and tasty

wifi worked well, the room was refreshed

lovely fish and chips evening meal and the breakfast was good too

the only fault i could really lay at the feet of the hotel, couldn't access the wifi, eventually they got me hooked up to the staff wifi

had early starts so unable to try breakfast but was supplied with toaster and bread, butter and marmalade in the room which was very

lovely beds , tv ,clean room & good breakfast

the wifi was non exisstent in the room.

room service due to covid unavailable

wasn't in the room , no nespresso machine, no flavoured teas or retro phone and there was no room service menu in the room

air conditioning, friendly staff and excellent room service

... room service. no top up of teas etc, clean cups, toilet rolls

a quiet night for the establishment, the staff upgraded the accommodation booked and offered breakfast in our room the next morning for no extra charge

no lift however the reception staff carried my bags up to my room and room service carried them down again

difficult times, staff friendly and helpful and food service was operating on a takeaway/ to your room

the wall when i checked in they didn t even clean it , i booked fir 3 nights they charge for room service but never clean the room even once

poor room service

still wanted tray tariff on room service

50p charge for extra toast, for pate starter very poor wifi connection.

wifi was very hit and miss but that isn't the hotels fault

this is a great location for playing the frilford heath golf club

location perfect for golf at frilford clean and good location

nice big car park so no trouble parking either

lovely staff and helpful room service was excellent have stayed here before for our event lovely easy location to get

additional cost for room service to the menu price, so could eat in room whilst working

room service was excellent though so it wasn't an issue and we didn't pay a room service charge

room service on request. not an issue for a short stay.

wood have been nice to have breakfast times in the bedroom and also no information on room service i had to call down for a menu i think it would have been nicer to have them to hand

the football was on, so they provided room service for me which was greatly appreciated as i didn't want to watch the game

things had been missed during the room service that day, but the proprietor was aware of these and immediately put things right

no room service so when we returned our beds were not done or tea bags

couldn t log onto the wifi

tv with kids chanel were a welcome bonus

nice stay as a break together and was so peaceful and quiet too in the room or more lively in the bar if you wanted

good amount of car parking

downside was the bar closes at 6pm on sunday

good parking at no cost, pleasant staff, clean and tidy.

friendly staff and bar staff, good food in the dining area, room was warm and comfy, wifi accessible all around, easily suitable for a single traveller

the room service menu is quite small, would be nice to have a couple more options for veggies

24 hour room service, very helpful and friendly staff - the list is endless

during our stay, so having to bundle up to go to breakfast wasn't ideal - although they do offer room service

member of staff initially attempted to hand me the room service tray at the door instead of bring it into the room

couldn t order room service apart from after 6pm

terrific food, very helpful staff, nice touches like welcome champagne and free tea or coffee room service

both have back issues), there are stairs leading up to the room, which defeated the purpose of room service when we had to go downstairs to open the door

we had trouble calling reception and after trying to call them 5 times for room service we had to go and order at the bar instead

not having a kettle to have a tea in the morning before room service was available

sometimes didn t answer room service

room service lovely village setting

nice dining room and bar

there was ample parking, the room was well decorated, clean and well appointed

wifi worked ok but signal strength wasn't great.

ample parking

great place to stay, so tranquil! outstanding breakfast!

fabulous tasty breakfast out on the terrace basking in morning sunshine

good wifi

no signal. but wifi was ok. tv kept cutting out not sure why. it said no signal.

location, great room, food was excellent and great to have an ev charger available to use

8 could do with a stair gate or something to stop the kids coming downstairs as they are fairly steep for children of a young age

breakfast was only continental so the choice was quite limited but it was v good quality

the food that comes out of the kitchen is delicious from breakfast to dinner

with young kids this is fine, but when you have teenagers then you have to ask them

log fire and lovely atmosphere in the bar /restaurant , staff

we re so kind and allowed me room service as my husband was unwell

friendly staff including room service chappie

great location and plenty of parking

wifi

plenty of free parking