no extra charge for room service

good room service

hotel which is in a wonderful location and spectacular views, great breakfast each morning and room service

we ordered water via room service and were charged

room service had to be constantly prompted about drinking water and milk in the room

not in the room and took an hour to arrive

1pm), the phone did not work so we could not order room service, the fridge was empty except 3 small bottles of water

food was very good too in restaurant and room service

food and room service was excellent

breakfast room service could be a consideration , although the restaurant for breakfast is beautiful and the

familiar atmosphere, parking just outside of the front door, but gated

the only improvement we could think of would be to offer bar snacks in evening, or some sort of limited menu

within a few minutes of everything you want down here whether it s restaurants, beaches or golf

location, spotless & wonderful staff - i was able to have a late check out for my evening flight which made all the difference

parking included

hotel dining facilities and options were very poor and menu choices for room service or by the pool were severely limited

room service poor & no service at the pool

room service took 20 minutes for an ice bucket

room service food the same

room service was only ok for me on this occasion - but it was delivered relatively quickly after

room service breakfast is fabulous

by the pool took forever to bring drinks and room service aways said it was at least half an hour for an order - even when it was just for a

room service drinks took over 45 mins so we had to cancel them. main bar lacked atmosphere.

room service took far too long.

staff, facilities, restaurants, room service...

35 so had to have room service at an extra charge of 20 euros although we had breakfast included in our package

in the restaurant along with all the staff who were always so friendly - also the cleaners and room service

it felt tired and the offering from room service food was dire

the food was deeply uninspiring - dry room service burger and a pool-side bruschetta with a couple of slabs of slimy pickled sardines on

room service was not to the same high quality - quite slow with limited choice

exceptional care and support to manage our requests (tee time booking, room service etc). (+)only stayed one night, but the suite was clean, lots of room, room service food was great, and so was breakfast (-)the room service. the meal i had was not great club sandwich (-) i did not eat in any other restaurant the room service was also poor value for money (-)room service was raw and had to be reordered - food at the oasis bar was ok but not great (-) in hindsight we should just have got room service (-) the room service menu only added one or two different dishes like spagetti bolognese (+) when ordering room service it came very quickly too and we found staff to be very friendly and accommodated late (-) the room service was extremely slow, having to wait an hour for breakfast to arrive is a bit much

perfect hotel. extraordinary staff. convenient room and big parking.

room is large with lovely decor also with great wifi

breakfast was excellent.

pool are is lovely

bright rooms, good wifi, nice pool area near restaurants!

good rooms and pool ev charger (x2)

we had breakfast included and couldn’t have been more impressed with what is on offer

wifi is super slow

the room had lovely view of the pool and the countryside

room service

the bedroom size is very good, and the room service makes sure to clean the room every single day

could have provided room service and fridge in room

pool area great aswell, plenty spaces in the lounge, bar and in

sometimes the wifi wasn't that good.

there were no tea or coffee making facilities in the room and no room service when the kitchen was closed

the room was pristine and the room service was perfect

the rooms were cleaned everyday and the room service did everytime a good job

clean rooms. room service - great job. thank you. swimming pool. filters could work better.

everyday the room service was great

gym could be better

and kids friendly, good breakfast, great hospitality, very nice staff, 5 star to monica and juri and

bed when you arrive it would be nice and a little touch for families or even a little toy for the kids from the hotel with the name aquashow mom it i believe it would put a plus for the hotel

the only minus point is the gym

gym was small and the equipment was very poor

uneven with the rest, room service was surprisingly awful - called at around 10pm to ask for a drink and the person

room service breakfast was very nice, and staff were incredibly friendly

service was excellent except for room service

a meal through room service

the morning of check out room service was at the door at 9am, yet we dont check out till 12 so why so early

ring menu compared to that of the restaurant downstairs)

great room service

room service sucks to be honest

had to call and find our food)

we also ordered room service- it was over an hour late

not particularly liking pasta too much, we decided to arrange room service, which was excellent

i m also sorry because room service lunch/dinner options were very limited and uninteresting for kids so i had to order

30 am to be told room service not available, tea at breakfast wasn t very

room service was excellent and prompt and staff were very polite and helpful, especially in the

room service a little slow

it is not a luxury hotel but the rooms are clean and tidy and room service comes everyday

room service quite slow

them about my surgery and i asked if there was the possibility to have dinner and breakfast room service

ordered breakfast to the room and checked how much was room service

very good and room service excellent

no iron in the room but room service were very quick sending an iron to the room

everything. location. cleanliness. pool area. breakfast. room service.

it was cheaper ordering room service for our family

we ordered room service and ice which came very quickly

almost every day we needed to call room service to bring the items up or get toilet paper from cleaning crews on the floor

very clean, brilliant location ,excellent room service and good breakfast.

had to order from the bar and take up to my room, otherwise extra charge for room service

we arrived late, around midnight so the restaurant was closed and so was room service

wifi good pool lovely shuttle service to town at times and airport

breakfast was good, had non dairy options although would have benefitted from gluten free as well

room service was prompt, food was fine, waiter at pool may 20th, late thursday afternoon, was

the room service , lamb cutlets were exceptional

check in eventually they changed the rooms after seeking out the manager the app did not work for room service and when we tried phoning no reply so we got macdonald s from uber the kids club

breakfast poor bar experience room service dont do it

had no information books or details on what to do, no mini bar, room service not great

customer service is horrible - room service is advertised but they don t pick up the phone - noise at 3am, people fighting by

the room was very comfortable and the room service was great

another bottle of water from room service would have been nice when they cleaned the room.

of golfers stay here as it is mainly a golf resort

free wifi

food was lovely travelled with kids when they tired more than happy to deliver room service to your room even though we were halfway through a meal it would not be a problem for

restaurants limited and limited room service

got room service first night and there was blood running out of my burger - never seen that before and

the room service didn't replace the coffee pods

ordered room service didn t come on several occasions

the food was fantastic, everything was spotless thanks to daily room service, and the game room in the basement was a big bonus

plus they ha e a private free parking inside the hotel which is reassuring that you are guaranteed parking without roaming around

loved the pool for a dip after exploring the region

the room was super clean and modern, and the premises were great, especially the pool area

free parking and ev charging are available

) wellness facilities welcome drink delicious breakfast comfortable

just to mention something, the wifi signal is a bit slow and weak

place, great location, friendly people, beautiful room with a jacuzzi, nice pooltable, perfect breakfast

even the breakfast is table served

the breakfast was superb.

room service charge was a little over the top

i was upgraded to a suite and provided room service for dinner free of charge

room service due to covid but good choice in the menu

and directed by room service that i would have to go up to the bar instead

long wait for room service

m)

room service says open 24/7, but was not

was superb; staff were friendly & helpful; room was beautiful & very clean; room service was excellent

is an extra charge at certain times of the day if you'd like room service which wasn't ideal but the food was beautiful every

if you want to order room service they charge you an extra 10 as a service fee.

beautiful property but dont order room service mango sticky rice, its horrible

heated pool, with a dedicated one for kids the kid's club is great

room service meal was exceptional

very tasty breakfast, awesome pool, room and the room service was top notch.

only thing i hated was the burger i ordered at room service, tasted like expired meat

i liked the spacious shared areas, modern look, good wifi, aircon & big rooftop terrace.

beautiful courtyard and rooftop modern allowed early check in: as soon as the room was ready place to store bike good storage

her swimming pool is not regulation olympic size. (sarcasm) (+) fabulous pool, good wifi (+) great outdoor space, with pool, terraces and gardens, and open (+) swimming pool is also great to cool down or do exercises in the morning (+) we loved the gardens and the pool area (+) we went for a babymoon so spent a lot of time relaxing around the pool and in the garden which was beautiful (+) the rooms are cozy and clean, it has a beautifully decorated terrace, a great pool and cute garden (+)kitchen because it was too warm but the drinks and ice creams were great refreshments at the pool (+) from the pool you have a stunning view towards the sea

fabulous pool, good wifi

), 5 eur per room service

you had to call room service to get mini bar refills

we had the grand sea view, frankly nothing special, but the room service was poor, leaving glasses, not replacing shampoo and such

room service was not perfect at all

several time tried to call from the room for the concierge service, room service and etc - nobody answered

the spacious 2 bedroom apartment was fantastic, and the team's hospitality from reception to room service and breakfast was exceptional

indoor swimming pool with good quality

pecially the spacious balcony overlooking the golf course), the luxury spa, the champagne bar, the swimming pools and the beach

beautiful pools particularly the indoor one

so not all service was up running and the pool next to our house was not open

breakfast was perfect

then breakfast was very generous, tasty and with the freshest ingredients

beautiful setting and wonderful breakfast to

restaurant, scenery, staff, wine, pool, rooms, all were lovely

staff was super friendly, location amazing and breakfast was definitely for champions

room service , in need of a face lift , and modernising

very expensive for the service and facilities/overall quality of the offer - room service / minibar / amenities, etc

staff and room service is great

the view is amaizing. nice room service, great selection.

phone in our room was not working so every time we called reception or room service they couldn t hear us

if there was an option for room service

the staff were friendly and the cleaning room service was great

and had a few problems with the hotel booking flannel where not given when ask , glasses after room service where not replaced after requested , water was not available coffee machine given only

room with the view of ocean,buffet being surprisingly good,well organised place,room

00 was offered room service

pool are fab very comfortable bed and great linen

definitely would have given a 10 if restaurant and bar open, however we did know in advance and it was our choice to still stay there

some things like breakfast and a bar were not offered, but that was no big deal for us

lovely pool area and room was a great size

did say on the site there was a pool bar but it wasn't set up

room service worked quite well with a nice breakfast

the pool is lovely and great for both kids and adults

convenient on-site parking

the breakfast was fantastic overlooking the pool area which was constantly kept clean

car parking is available directly in front of your villa

room service did not change the towels and also bathroom exhaust switch needs to be added (kind of (+) we couldn t stop ordering room service cause the food and the sangria was exceptional (-) no room service (-)room service ie no bedmakeup no clean sheets towels during stay wrong hotel given wrong position to (-)no room service

is a modern and comfortable hotel, we had a room with balcony over looking the pool / garden area

only small snag bar didn t open till 7 and was always closed when we got back which was only around 11 ish so

food at pool bar very nice and reasonable, pool small but enough beds for guests,entertainment piano and singer

wifi provided and safe free of charge

2) the pool and pool bar was fantastic too

the balcony, the view and always finding a parking spot

free parking and possible to put our bikes inside the hotel

was fantastic from the staff to the rooms antonio is the main man at the pool bar fantastic guy want to go back

the food around the bar is lovely, freshly cooked on a bbq

the room service menu is quite limited.

my partner and i got ice cream and had to pay room service for a spoon

-complimentary water -great breakfast buffet

so breakfast views outside) -quick, efficient room service -safe and secure hotel -2 minute walk to the beach from our room -pools in 3 different

the gym needs a bit if tlc and food options and room service charges could be little less

room service and cleanliness and very nice staff. ensuite bathroom very nice.

the customer serviced and the room service

good nice and clean rooms. room service every day. everything was perfect

nice staff, good breakfast, room service, cleaning every day

parking to the rear for our hire car

room service food could have tasted better

others seemed apathetic and failed to deal adequately with a room service issue we had

style , room service quality and cost

room service happened to forget to refill the nespresso pills and the coffee at breakfast was not

it d be nice to have a guide in the room for room service and restaurant menus

it just spoils the atmosphere of a boutique adults only resort

from reception staff to bar staff

hotel is gorgeous, if the wifi could be improved and maybe some light bites would be available

we booked a last minute honeymoon and the hotel was amazing , adults only too which was perfection

allowed to book with a child and was only for adults

a pool view 100% if you get a city view the music is so loud and until 4 am in the morning once the

pool closed quite early

were excellent in communication and organised transfers from airport, breakfast was good enough for the money as included in price plus nice big pool (cold at times (+)breakfast english cereals boiled eggs coffee orange juice rolls (+) breakfast was also (+)breakfast was nice as you would buy of the high street, hotel was clean pool side was clean staff (+)brilliant service and breakfast,reception also brilliant (+) very nice staff, great breakfast (+)good location if you re on a party holiday, clean, good breakfast , nice staff, would return (-)the coffee with breakfast could be better (*) good breakfast too (+)breakfast included, right on the strip of albufeira

rooms, pool and location

fresh and clean every day my only negative was the pool was freezing and abit dirty