facilities in the room meaning that you have to spend €7 every time you want a coffee through room service

yes you can order room service but it would’ve been nicer and easier to make myself a drink in the morning

the room service was excellent, too

and coffee facilities in the room; if you want a cup of coffee in the morning you pay an extra room service charge

tea and coffee making facilities in the room, to order from room service extra 5 euros fee applicable

dated, no room service menu in room

you maybe be able to pay extra or a coffee at room service though

room service are great as well

eg the spa facilities were not working and we had to remind reception to fix it

the parking at this time of the year was a bit tricky.

room service charge a bit pricy

room service was only available up to 10

the only disappointment is room service

did not answer at reception or room service

room service available lots of places to eat within a short distance

the room service price is absurd!!!

passed on by the front desk was not accurate, regarding the pool bar service which made us order room service without needing it

7 euros for room service charge (but make a

good room service

slow service at dinner and lack of capacity to serve therefore in room service

the view of the superior rooms are amazing, perfect sunset. good room service

when you call room service you're charged 3

the restaurant was not working (offseason) so we ordered a room service

we had to go down to the bar for water

<3 we loved the hot tube in the spa that was included in the deal

quiet at night, easy parking, lovely pool, many great services like spa/ pool/ horseback riding/ room

very nice property. good breakfast.

sloped path to pools bar outside very slow and untrained staff no phone in room only mirror on

perfect pool (two pools, one for kids and one adults only) with stunning views

perfect pool (two pools, one for kids and one adults only) with stunning views

bit weird with the room service, the prices were higher than the bar prices (even though you already pay extra fee for (+) i really liked how quickly the room service would be delivered, their cleaning services are fantastic, and in general the staff at (+)are supportive, property is clean and calm, and food (breakfast and room service) is good quality (-) i had to call room service 7 times to place an order on saturday evening - the lady i spoke to in the restaurant (-) we tried to order room service, which was a chore, and we ended up having to go and ask for room service and then

laundry service was very quick

loved the recreational and cozy pool-area

you have a sign in the hotel saying pool and spa but there is no spa on site

there is good wifi in the room, you can work remotely

beautiful room with an amazing view super cozy room room service like in the movies ;)

amazing spa. excellent food

om reception, room service and breakfast)

the food of the restaurant and room service was not close to meet the expectations in regard of the price

eakfast, buffet dinner, room service). wonderful staff.

the breakfast and all the precuations taken due covid.

given its location the hotel was reasonably quiet although there is a bar underneath it

good wifi

simple and great breakfast , with some local specialities making your day brighter

location, lovely old building, pleasant helpful staff, comfortable clean room, good wifi, and good range of tv channels including english news channels

room service with a lovely breakfast.

lack of room service

they did not provide room service because they have a lot of work

amazing room service snacks. super tasty, more than enough in quantity and not that expensive.

horrible room service, no parking, bed was hard as a rock

at reception, we mentioned that we would need room service

the room was really big, bathroom as well. great room service and very nice staff.

room service can be improved, coffee and water not refilled at all

parking

the bar manager thought we had a coffee machine in our room but we didn’t

the room service was a bit limited but the food was superb

nice breakfast selection, the kids loved the pancake machine

need a taxi to get to the waterfront - it's too far to walk with kids

small kids club. good stopover when travelling south.

the room with pool view was spacious and comfortable

local people were coming enjoying the pool and the sauna paying 20 euros per entrance and we felt sometimes uncomfortable because, we

was nice to spend the afternoon by the pool and using the facilities such as the sauna with many external guests that can purchase an

it s a clothing optional gay report with an amazing pool, sauna and steam room.

place, the facilities

hosts, rooms comfy, coloured led mood lighting, chilled pool settings, great sauna, steam, spa, pool and bar

coffee maker at breakfast did not make hot coffee it was lukewarm and not good at all!

swimming pool, kids play area etc

breakfast was good

the breakfast was very good

swimming pool, kids play area etc

was overall hood, clean, decent sized room, nice staff, ok breakfast, ok location with parking available, not too far from the city and easy to reach beaches

the pool and breakfast was wonderful super comfy beds

has a lot to offer very good crew members food is good the rooms are clean and comfortable the pool is

nice swimming pool and parking on the property. very nice receptionist

is a nice warm pool - good for a evening swim

i ordered room service several times during my stay, and every time it was fast, friendly, and delivered with

nice room with ocean view and clean, room service was excellent!!

well organised: big number of towels, shampoo, gel, soap, tea, dryer, locker, welcome drinks, room service, etc

we also ordered food from the room service menu, which was reasonably priced

buffet was the only disappointment, too big a space, food wasn't great also room service charges

telephone for room service never answered

and the room service was also great and didn't took too long

i ordered room service twice

the room service was totally disappointing the main dish, vegetarian, that i always ask for, is

had to pay 10 extra for each room service order lol

we ordered breakfast in the bedroom and got room service for all the meals

breakfast was amazing, tasty and with many options to choose from

lot of items in the breakfast

good breakfast

good breakfast

view is stunning, great sunset-watching location and there are horses on the premises (great for kids)

the wifi is strong and coverage is perfect

wifi in the room but wasn t a big deal

well paced, kind staff, good parking

location with an overwhelming view very good breakfast and food nice and relaxing pool area sunrise and sunsets are excellent to

room service

not charged dly room service

like snacks, sodas, or other incidentals that a guest may want or need without having to order room service or drive to get from somewhere

cost of the room service in terms of food orders from the restaurants on property are by no means in keeping

like mire variety at restaurant and from room service

the room service was lazy

the restaurant, room service, and bar were convenient and tasty

room service (including dinner until 10:30pm), and very decent restaurant/bar service.

the room service is very poor

yes and excellent room service

the service was superb and the breakfast was amazing.

main bar was closed to guests twice during our 4 day stay for promotional events, once for pretty much

the spa is amazing

the one thing that sets it apart however is the rooftop pool overlooking the sea which is incredible

i couldn’t find a bar with any atmosphere

facilities were exceptional - the library, rooftop pool, garden, galleries etc

the breakfast was amazing and the room was so comfortable

breakfast was very good

very new, modern and super clean. great breakfast!

the rooftop swimming pool provides welcome relief on a sunny day

varied breakfast with good hot options and fresh products

breakfast could have been improved

and well-prepared breakfast, with hot options

good buffet breakfast with fresh and varied options

room, attentive staff, and a diverse breakfast including hot selections

the staff are fantastic, loved the bar and service

was spacious always super clean - even the gym breakfast was tasty super comfy bed good

to be fair, the staff were able to provide glasses from the bar by request, but they took it back after on the next cleaning

was spacious always super clean - even the gym breakfast was tasty super comfy bed good

the breakfast buffet is always fully stocked and well presented

the hotel staff - at the reception, in the hotel restaurant, room service, concierge services have a service awareness of the highest level, professional and

room service was excellent

breakfast and room service is brilliant

want daily breakfast, all you can enjoy lobby snacks (fruit, candy, water, ice cream), daily free room service snack and lobby wine tasting

spa, cool historical wall area in basement, an excellent made to order breakfast, complimentary room service midnight snacks and amazing customer service

room service menu very limited and difficult to find on the tv system

room service was prompt, friendly, and delicious

took too long for the room service to bring my hot tea

room service selection was way too limited and poorly prepared

the room service menu was limited, food was poorly done

room service - breakfast

to catch your flight (options for chauffeured private transfer and early morning breakfast room service)

than expected was excellent the room was spotless the location of the hotel is perfect the bar is a welcome treat and the breakfast

complimentary use of wifi phone to take out of the hotel was a very nice touch

they upgraded us to a suite, no extra charge didn’t have breakfast, but had a few drinks in bar would definitely stay there again, recommend as not in hilly

booked this hotel since they had listed that the hotel had room service but when we called to order food we were told that all things on the menu were not

com listing says, the hotel’s restaurant is permanently closed so there is no room service available

room service was closed before the time; mini bar was empty; toilet paper was poor; toilet

location, transport links, decor, friendly staff & room service, pleasant terrace.

additionally, we had one night receptionist that refused to give us room service telling us it closed at 11pm when in reality it closed at 12

2 calls and no one picks up the room service tray.

, please forgive me if i have forgotten anyone , you were all amazing ud83eudd29 oh yes , room service great

room service menu was limited.

to downtown, complete and fresh breakfast, historical building, clean and cozy pool, fantastic room service, unbelievable views, specifically when you ask for a room with river view, whatever

room service food was not the quality we expected sadly

no blindées si light enters room at 6am. no room service.

the food at breakfast and in the restaurant at dinner was excellent and even the room service was of a high standard

room service was very basic for a 5star, i had to suggestions, the milk came cold so did the food ,

room service charged you around 12 dollars or so to bring the food to your room

need a long way to go. staff needs training. terrible room service strange layout in some rooms.

only was the accomodation and room service exceptionally clean and luxurious, but the staff, particularly luis and fabiana, went

no phones in the bedroom to talk to reception, or room service

-bed and pillows were so uncomfortable -no land line phone in the room to dial reception or room service instead an i phone is given to you call the reception

wifi/internet was good, the adjacent pedestrian street is filled with cafes and restaurants

wifi worked excellently, and the staff were extremely accommodating

room service is also charged

they don't have room service or continental breakfast

also, on two occasions, the room service staff forgot dirty rugs behind and didn't change my coffee cups

room service, restaurant + bar is excellent

i called room service for a water and wanted to charge 7€ fee which i have never heard of at any hotel

the room service food was tasty and fresh

didn't fill the water in the room as part of the room service

room service menu could use a bit of variety

excellent location & very friendly& helpful staff good room service

room service for 1 person was more than enough for 2 people and was half the cost

no room service for late night food and drink

room service is outsourced

no room service, which i like to have the option of, but not a problem!

room service breakfast

helpfull staff, room service cleaned the room daily at morning and asked for any needs (towels etc

room service came every day and gave us clean towels

we didn't like they had room service for dinner

there was no room service, there weren’t many amenities - a gym

daily room service, and very good

it says there is room service available but there are no menus in the rooms

room service should be improved re timing of work.

no room service

very small rooms. no kettle or coffee machine in the room and no room service in the morning.

sumptuous bedroom and excellent room service

room service was later in afternoon

breakfast, bed, room service

the extra bed was not that confortable, but ok. the parking is the street so no private parking.

perfect location, very nice rooms, excellent breakfast and super friendly staff

no kettle (tea facilities) in room. also bar was not open

really good breakfast with free pastéis de belém that you would generally have to queue up for hours to get

the room service and breakfast was great and the beds were soft

room service was fast and fabulous

was perfect: the breakfast, the pool, the room service

was extraordinarily good: from room service to housekeeping

room service was excellent when you were too tired to go out

the breakfast was fresh and delicious, and the room was beautifully furnished in a modern style

the location is perfect to explore lisbon, quiet in the evening, nice breakfast, comfy bed and friendly staff

breakfast at this location

good choice at breakfast at peaceful breakfast and staff make you a hot drink of your choice

stairs might prove challenging for anyone with mobility issues or super heavy luggage), and 3) breakfast was served at a partner hotel - not a long walk at all, just hadn’t anticipated it

aldo, room service could not provide me with european adaptor for my phone charger cable for seven nights

room service could be more attentive to the details

the breakfast, room service and bar were also very good

was too cold when we called room service some one came and checked ac but it was not helpful we were freezing all 5 night of

i requested a bottle of wine from room service and it never came, i requested 3 times

i could hear the phone call my neighbour was having and there was a bar in front of our room

as i mentioned, the rooms are not sound proof and there is a bar just across from the hotel that has live music every night (which might be not bad afterall)

so close to restaurants, shops, bars, and easily accessible by taxis/ubers/bolts

reception + bar + restaurant 24h and literally 30 meters away from baixa metro station and 50 meters away from

location, close to everything, lovely room, bar across the street with live music every night (for us that was a plus, but if you love silence

suite was fantastic, the staff were extremely attentive, excellent service from check-in to the bar and restaurant team

from the outstanding breakfast to the comfort of the rooms, every aspect of the stay reflects a commitment to excellence

breakfast is very low quality comparing to all the rest

outstanding breakfast team - outstanding front desk, concierge and rooms team

was excellent reception man 24hrs good room service room cleaned everyday and the location was good and a easy walk to the city but trams

room service breakfast can be ordered

i was told to call room service as needed, no doubt at extra cost

wifi available in our room

didn't use the mini bar either time

at $12 was pretty good by local standards, but hotel had no room service other than breakfast and the rooms were so tiny that we had no room for our suitcases

also no room service/kitchen

room service could be better

rooms were well equipped with some kitchen facilities which were great when travelling with kids

rooms were well equipped with some kitchen facilities which were great when travelling with kids