the pool was dirty and i was expecting a better breakfast.

nice breakfast

breakfasts with lots to choose from and great coffee

coffee maker at breakfast did not make hot coffee it was lukewarm and not good at all!

my wife and my kids are happy lovely resort

breakfast very good - fresh juice, fruits, sweets , etc

breakfast was fresh and good up to the mark.

the staff are very friendly and helpful, the small swimming pool is cousy and clean, to take off your travel fatigue

great breakfast selection, the staff were super friendly and attentive.

the pool area was nice during such hot weather, guests and staff are always super cool.

any staff to serve in the bar when a coach party visited the restaurant was very

excelent breakfast, good size of room, helpfull staff.

staff at breakfast was usually quite slow and often they did not add food when it was finishing until you

the breakfast was a bit lackluster. not many options.

breakfast was good for the

quiet at night, easy parking, lovely pool, many great services like spa/ pool/ horseback riding/ room

perfect pool (two pools, one for kids and one adults only) with stunning views

we loved the food and the kids had such fun exploring the grounds with a little bit of freedom

good restaurant for diner and nice outdoor bar with a beautiful view

breakfast delivery)

room service with a lovely breakfast.

when i checked in i was not given the paper with instructions, therefore when i try to request a room service i did not what and how to do it because of that paper

amazing room service snacks. super tasty, more than enough in quantity and not that expensive.

horrible room service, no parking, bed was hard as a rock

they did not provide room service because they have a lot of work

and helpful staff, spacious, comfy and well-equipped room and bathroom, tasty and rich breakfast

location, room, smart tv, breakfast but best of all are the friendly staff

the hotel was clean, in a great location, the breakfast was decent, and the staff was friendly and helpful

and there is a great bar / restaurant just a few doors down botanica we would stay again

the breakfast and all the precuations taken due covid.

the room service was a bit limited but the food was superb

you had a child part to play in reception, big swimming pool, a park by the pool, a fitness room

to the breakfast working tirelessly to provide room for all the guests and the lady in de bar that prepared tasty gin and tonics :)

loved the reaction of my kids they loved it, the pool, i couldn't get them out

a bit old and besides the fantastic breakfast- the dinner menu most of the food doesn’t taste that good

at reception, we mentioned that we would need room service

room service can be improved, coffee and water not refilled at all

the room was really big, bathroom as well. great room service and very nice staff.

the parking situation could have been made a bit clearer

underground parking however you need a small car as it was very tight to maneuver

nice swimming pool and parking on the property. very nice receptionist

was overall hood, clean, decent sized room, nice staff, ok breakfast, ok location with parking available, not too far from the city and easy to reach beaches

and we didn't even have time to use the pool

friendly staff, free parking, modern & clean facilities

free private parking

amazing spa. excellent food

amazing hotel!! the room is spacious. room service is great.

eakfast, buffet dinner, room service). wonderful staff.

om reception, room service and breakfast)

beautiful room with an amazing view super cozy room room service like in the movies ;)

room service doesn’t speak english

not having a room service menu in the room

the restaurant serves breakfast from 7:00h -11:0h and they have lunch and dinner, they also have room service for an extra fee of €7,5

lovely breakfast and quick room service

i enjoyed the asparagus soup and the seafood rice that i ordered on room service

room service menu was limited.

room service food was not the quality we expected sadly

director) and edson (night audit controller) and all the service received by the teams: hskp, room service and restaurant

stars to the best best hotel, by far the best receptionist, top notch breakfast, house room service is outstanding

2 calls and no one picks up the room service tray.

sumptuous bedroom and excellent room service

no room service

room service should be improved re timing of work.

room service was later in afternoon

very small rooms. no kettle or coffee machine in the room and no room service in the morning.

no phones in the bedroom to talk to reception, or room service

-bed and pillows were so uncomfortable -no land line phone in the room to dial reception or room service instead an i phone is given to you call the reception

only was the accomodation and room service exceptionally clean and luxurious, but the staff, particularly luis and fabiana, went

wifi/internet was good, the adjacent pedestrian street is filled with cafes and restaurants

wifi worked excellently, and the staff were extremely accommodating

room service breakfast

no room service for late night food and drink

room service is outsourced

no room service, which i like to have the option of, but not a problem!

helpfull staff, room service cleaned the room daily at morning and asked for any needs (towels etc

breakfast was stunning, room service food excellent

great to have room service

excellent location & very friendly& helpful staff good room service

didn't fill the water in the room as part of the room service

the room service food was tasty and fresh

room service is also charged

room service, restaurant + bar is excellent

you can also get hot drinks as room service

once requested at the room service, it was immediately delivered

i called room service for a water and wanted to charge 7€ fee which i have never heard of at any hotel

and the wine bar slightly further down the road

breakfast was delicious in a cute coffee shop located in the building

the hotel advertises it has a bar and restaurant which it didn’t have

lovely breakfast in copenhagen cafe where the staff were friendly and helpful

staff were amazing location was perfect could walk everywhere breakfast options were great

our experience of the room service was not very good at all

the room service menu was limited, food was poorly done

room service was prompt, friendly, and delicious

room service menu very limited and difficult to find on the tv system

we had someone knock saying they were delivering room service, when we didn’t order any

there is room service available but it tends to be 'snacky' things

sofia, luis, rui breakfast 10/10 room service menu was limited but excellent prices, quality and service

breakfast and room service were excellent

the hotel alsooffered a reasonable room service menu and the bar was open for lengthy hours

free wifi was excellent

room service breakfast can be ordered

i was told to call room service as needed, no doubt at extra cost

was excellent reception man 24hrs good room service room cleaned everyday and the location was good and a easy walk to the city but trams

biggest issue was not being able to access wifi

wifi was really poor in our room

we didn't like they had room service for dinner

it says there is room service available but there are no menus in the rooms

daily room service, and very good

there was no room service, there weren’t many amenities - a gym

room service came every day and gave us clean towels

breakfast at this location

didn’t have the breakfast

the location is perfect to explore lisbon, quiet in the evening, nice breakfast, comfy bed and friendly staff

good choice at breakfast at peaceful breakfast and staff make you a hot drink of your choice

the breakfast was fresh and delicious, and the room was beautifully furnished in a modern style

even though we mentioned this twice, the room service never once (in 6 days) filled up the complimentary coffee capsules during room service

they charge the room service, not only the price of the order but also the service

also loved the very cute daily supply of egg tarts in our room after room service and also at reception 24/7

room service is only until 10pm and one night it was 9pm, but restaurant was closed, so no room

is no bar and no room service (despite this being listed on both booking

to catch your flight (options for chauffeured private transfer and early morning breakfast room service)

room service - breakfast

than expected was excellent the room was spotless the location of the hotel is perfect the bar is a welcome treat and the breakfast

nice but fairly basic for the rate i was paying at £250 per night and no mini bar or

wifi signal very good and strong

the washrooms, in particular are very very small which probably only kids would be comfortable with

i couldn't get the wifi to connect to my phone in the room

i didn’t use wifi that much as i tested it once and thought that it was lagging at that point

family, specifically both my kids loved the 3 bed room

location, breakfast, clean, service, wifi

room service was done everyday

there was no room service, but luckily there are lots of places nearby

clean (very good room service), perfect location in the city centre, near many restaurants and attractions, kettle

good location and comfortable room- nice breakfast selection!

so close to restaurants and wine bar right outside the door and gorgeous italian too

breakfast is very low quality comparing to all the rest

outstanding breakfast team - outstanding front desk, concierge and rooms team

suite was fantastic, the staff were extremely attentive, excellent service from check-in to the bar and restaurant team

from the outstanding breakfast to the comfort of the rooms, every aspect of the stay reflects a commitment to excellence

room service was good

water and coffee capsules are refilled by room service as well as the towels are changed

room service at all

room service did not clean, only changed the towels, nothing else

spite of daily room service it was still quite dusty in the room

at $12 was pretty good by local standards, but hotel had no room service other than breakfast and the rooms were so tiny that we had no room for our suitcases

room service could be better

also no room service/kitchen

the breakfast was not variable, even they had a chese which was bitter

the adjoining rooms were well equipped with some kitchen facilities which were great when travelling with kids

bit noisy at night, due to the live music in the bar across the street

there's a bar next door so it was quite noisy wvery night (we were on the first floor)

good wifi

i could hear the phone call my neighbour was having and there was a bar in front of our room

also hear her nightly activities (which wouldn't be pleasant if you are traveling with little kids)

breakfast and there was no room service

floor not built properly with an incline and water will stagnate for 24 h till room service comes the next day to sponge it out and push the water toward the drain

cleaned location design room service price (4 stars that seems like 5)

great localization, free mini bar, good room service

the room service doesn't really operate appropriately as there is 7 euro charge

location is perfect, tha staff is helpful, kind and affable, the room is very clean and the room service is good

the only thing could make it better was room service ha!

coffee machine in the room was not working and room service was not available during breakfast hours

breakfasts are served there also - metro about 1-2 min (walk) - nice and clean rooms - not bad wifi

the wifi was good

room service menu was really a snack menu and considering they partnered a bistro and brasserie it

bar and room service available

room service was fab

how late the rest of the city stays open we were a bit surprised that the bar and room service closed/ended at 10pm, but the well-stocked minibar more than made up for that

room service food disappointing

breakfast was especially good, very delicious

lisbon - the friendliness of the staff is outstanding - rooms are spacious and very comfortable - breakfast is really tasty and offers a variety of local

breakfast was delicious and breakfast staff was delightful

service, the breakfast is ridiculous and if you don’t get their cappuccino you’ll regret it, amazing staff

breakfast was wonderful, the staff helpful, and the rooms top notch

from reception staff to room service staff the service is top notch

beds were redone everyday, and towels replaced even without asking for room service

perfect near all the attractions in lisbon, the staff were top professional and too much helpful, room service and cleaning were very good, highly recommended to book at this hotel

windows; - friendly and helpful staff; - delicious and reasonably priced food available with room

minibar content and room service give aways

breakfast and room service is brilliant

the hotel also offers a 24/7 room service (that i personally checked a few times in the middle of the night)

the hotel staff - at the reception, in the hotel restaurant, room service, concierge services have a service awareness of the highest level, professional and

time-saving room service orders from fine restaurant the night before flying home

room service was excellent

hotel staff and room service were impeccable

it was easy to order on room service

and the room service menu is the same thing

compensation was only in an offer for 10% off room service and no room service fees

great location, fabulous staff, excellent breakfast with great view of the city.

the room was clean with daily room service

the room service was also excellent in that they gave us sweets in the afternoon with a small bottle of

thin walls. limited choices for beakfast and room service.

room service was behind on cleaning. however, it was sunday and a busy day.

amazing 24 hrs room service

the hotel is gorgeous and my room in general was fab…huge, comfy bed, robes, room service…bliss after a loooong day of cancelled flights

to reach the room service or the reception could be better

they also assisted me in ordering room service and delivered it asap knowing that i had somewhere to be

also you need to call room service in order to open windows

room service was a little difficult to get a hold of and when we had to cancel a meal order within