the amenities, including a beautiful pool and spa, are top-notch

nice comfortable room, clean bathroom. nice breakfast. very good value for money.

no wifi in the bedrooms, only in the main lobby and at the main pool.

it would have been fine to have wifi also in the rooms.

good breakfast, indoor pool was great and had great views and a ping pong table

about the local markets in this area, offered me a map and indicated some relevant places (shops, laundry in case you need it), bus station

maybe bit more choice of breakfast options

great restaurant in the evening and plentiful breakfast

the food was great, and the breakfast was also very enjoyable

a spacious and comfortable apartment, delicious breakfast, friendly and helpful staff

we also just wanted to stay in the hotel one evening for food but there was no vegan option on room service and the restaurant buffet was limited so we ended up getting a food delivery to the

hours in hotel room until results of covid test at airport came through but had mini bar and free room service plus sea view from balcony

great room service

beautiful view on the sea, clean, nice breakfast and very nice facilities with the swimming pool and the sauna/squash

ound 6 - 10 pm)

a big thumbs-up goes to the hotel for fantastic room service, very helpful and friendly staff (reception and any kind housekeepers) and their great (-)room service had a tiny menu and... they charged 10 euros to deliver it (-)room service, offered a white ham & cheese sandwich (paid for

rth to take snorkeling

the location of the hotel directly at the coast is incredible and due to the fact that its an adults hotel it was very quiet at the pool area and in the rooms the rooms themself were also very

the pool are was lovely

must of things, but wish it was wifi in the room

small kitchen which is big enough to prepare breakfast and a small dinner

the kitchens are decent

numerous restaurants around also but none as close as there own lovely garden /restaurant with a bar all the grilled food is cooked on the coals within view

the first one, in the bathroom and kitchen, the second one, the bathroom, the third one, in the fridge

small kitchen which is big enough to prepare breakfast and a small dinner

d only

room service was poor, paid water in a room

of food, the room service price was good, every day there was a program for children and evening

didn't try the buffet dinner but had room service, and that was fine

well equipped room with an amazing view of the sea, room service was great and breakfast had great variety - especially liked the omelette station

good room service, friendly staff , all spoke english but little french, lovely gardens and

staff, beautiful garden and golf course and great food

the spa and pool area, both indoor and outdoor, made our stay even more relaxing and memorable

we hired a car but you could also use the shuttle bus or local bus in and out of funchal

pool was really nice and the overall atmosphere in this country estate is very relaxing and quiet

would prefer a real oven over a microwave and a washing machine but there was an option of having laundry done for a fee

they are suitable for long stays as well, whether you are a group of friends or a family with kids

house

the daily cleaner was friendly & efficient & we particularly liked the laundry service which included ironing

it is a parking lot for yourself

absolute sanctuary with beautiful gardens and a pool

unfortunately we didn't use the pool due to the weather, but it looked beautiful

we absolutely loved the breakfast by berta and pool!

rch 2025)

the decor & spending time in the garden

the pool area was very nicely furnished with amazing views also

location and breakfast was brilliant

it was arranged by hotel, think they need to try to get some kind of discount or offer a shuttle service, more people would then stay

the parking area had plenty of room

even though it is a bit outside of funchal, they offer free shuttles to town several times a day and the local bus stops right at the hotel

nice cosy living room, big kitchen, big comfortable beds with amazing pillows

the kitchen has everything you need if you decide to stay in and cook for yourself on a rainy day

there was therefore a big temperature difference between the kitchen, where there was no radiator, and the living room, where there was a radiator

little cottage with modern kitchen and bathroom

friendly peacocks greet you in the mornings :) the kitchen/living area is well equipped

for example, the hostel does not offer laundry service anymore

however, upon loading our laundry into the machine, we were unexpectedly asked to pay for its use and also charged extra for

ich is a shame considering most people come to madeira for hiking) and i

o folding) which was helpful and i used it twice

asked about the washing machine and were told that it would be 5 euros for washing and drying the laundry in the machine

breakfast selection was plentisome and fresh and the staff was very attentive and professional

extra charge)

parking is easy to get to and the pool facilities were amazing

the hotel is in the hills in a picturesque area and it is well equipped, it has a gym, a wellness part and a swimming pool

gym/pool/spa were great

very clean rooms and remarkable everyday room service with

breakfast was really nice with lots of

is no spa and the pool is very small hence i would say calling the hotel a spa is misleading

we didn't use all the facilities but the spa had a lot of options for massages which we unfortunately missed out on

beautiful rooftop bar overlooking funchal

hotel garden is beautiful and has good amount of parking spaces

free parking on hotel site

location is amazing and the hotel is great looking however the breakfast was a bit monotonous, parking was perfectly sorted, we had a place we could use and there was always availability

rooms are comfortable and breakfast was delicious

cafe with the view, the spacious room, the rich breakfast, the amazing calue for money, the parking outside

free parking was provided near the hotel

parking is limited, there was no availability

located hotel in funchal friendly, efficient staff quiet comfortable rooms excellent breakfast

and used the parking as

the offered services were perfect also (free wifi, breakfast and so on) (+)next to the window with a half wall separating it from the bed area) and had good mattresses, wifi and shower, and room for all bags (+) wifi good (+) free efficient wifi (+) wifi was reliable (-) the wifi signal was (+)really friendly and helpful staff, great wifi really high speed and fantastic location (-)wifi at room no. 303 could have been better. (+) quite good wifi (+) my room was very large and comfortable with great wifi and much appreciated air conditioning

nice room, great location og good breakfast. nice staff, good wifi - all you need

rooftop bar could have been well utilised as it would have been nice to be serve refreshing drinks whilst

phone in the room didn t seem to connect with reception so had to go downstairs to ask why the wifi didn t work - turns out it s written down incorrectly on the card they give you with

i have not been able to get a good wifi, i was connected but unable to load pages, too weak

the rooftop terrance had a bar but wasn t used and it didn t look like it had been used in a while, that was a small let

limited room service menu.

the room service food is of better quality than breakfast food

we were made to feel welcome and comfortable by the staff, who provided us with room service while we waited for covid test results

room service was

disturb' on the door the whole day

was amazing, breakfast really good and bar snacks excellent

luis and the bartender were very nice

we used the pool and it was very nice as well

wifi

wifi was not working

room service a bit hit and miss with replenishing tea and coffee

the room service food was later than promised and cold on delivery

didn't like being charged 5 room service, to deliver a bucket of ice & 2 champagne glasses to our room

good location good room service decent value

pool area with a really amazing view and exceptionally good cocktails

nda confusing) and some furniture feeling a little 'tired' compared to how fancy

great room service

i like girls from room service - they were nice

only downside was the room service

cruise in front of the room service in the bar in the evening was slow

were no tea and coffee making facilities in our room and getting room service was difficult using the phone

excelent room service, very wide choice for breakfast, good location

no one took the room service away and didn t take the rubbish from the room

room service was friendly and flexible

well every day, we could tell that some days it was not hoovered, tissues weren t refilled, room service dishes weren t taken away

the staff were exceptional, from room service to all the waiters and waitresses who could not do enough to make all of the dining

the restaurant serves delicious food and the room service menu is also excellent

limited room service menu

so clean pool i never saw in any of hotels

the hotel also offers valet parking and complementary shuttle bus to and from the city at specific hours

ze, equipment, great terrace with an amazing view), great service

as it was close to perfect) i would say the lack of vegetarian options in the restaurants and for room service

were clean,spacious and the beds were super comfortable, room service twice a day with turn down in the evening was a lovely touch

so 1 coffee/tea each before calling room service for more

only way to then get drink was by room service

room service was very limited and was only able to order a toasted sandwich with cheese and that

the room service was good but just note they charge 5,50 for room service each time so i ordered a

the view was great and the breakfast was fab. we ordered room service which was also good.

were in a superior room) -room service: very easy over the hotel qr code, good food

we wanted to order room service food at 9pm

room service while we were isolating

my only problem

however the hotel has its own restaurant which is handy and an over the bridge pool, with kids facility

the wifi in the room was quite weak, but fine everywhere else in the complex

wifi os poor as well

outdoors, big indoor pool, nice restaurant for breakfast and dinner and attentive service

om service, bar)

we ordered some room service and the food was delicious and not expensive

asonable prices and extensive menu) on our room balcony and the restaurant was

we loved eating room service

thing i could possibly say - maybe more complimentary coffee/tea/milk and a wider selection of room service

plates, pots and cutlery include good quality cable flat tv, sofa, chairs, comfortable beds and room service, hairdryer, bath, powerful shower and plenty of piping hot water

we enjoyed the food at the restaurant, room service is great, the bar and the pool area is high quality and well maintained but what made

management needs to scrap the room service surcharge of 10 on every order even for a cup of tea

gain access to room service without using the phone

need to wait for your airport test on arrival covid results because they don’t charge extra for room service and you can lay in the sunshine as long as you stay away from others

the bar and restaurant close at 10pm and so there is literally nothing to do

walking distance from the city and the airport, although a free shuttle service is offered by the hotel from and to the airport

very expensive. heated pool was cold (likely due to rain).

very good breakfast and dinner ala carte in the hotel

the suite rooms have a separate kitchen and there is room service available so private dining on the terrace is a very pleasant availability

pools, spa, restaurants and bars, staff, amenities, room service, rooms in general, all is amazing

the chocolates, two-time room service everyday, the complimentary two night room upgrade.

they serve dinner only till 9 or 9:30 pm as room service which was very bizzard and wired for a 5 star hotel like this one, although when i

everything (apart from gym) is on the top level (-)the only thing i did not like is shabby gym. (+) excellent facilities including library, panel court, gym, indoor swimming pool and the staff were unfailing courteous, pleasant and made a fabulous (-) gym limited (-) gym equipment should be in a museum (-)one thing that needs major upgrade is the gym. all equipment are run down and in bad shape (+)plenty of amenities around to keep you entertained - 2 outdoor pools and 1 indoor pool + small gym

quality of food in room service and in-room breakfast is very average

the slowness of service in the restaurant,room service was the way forward but not ideal

pay 5 euros for ordering cutlery) and to provide coffee, tea, mini bar in the room

nner) food quality was terrible

room service menu for those of us that like to explore through the day then kick back and relax on

the spa, bar jacuzzi and room service was not available

has all the facilities one expects with a 5-star hotel: gym, swimming pools, room service, bath etc

would not recommend room service in the late evening

my mum was ill and they were fantastic bringing room service and allowing us to stay in our

customer service, poor room service, no minibar, broken phone, non-working safe, poor shower, ice cold indoor and outdoor

the room is cleaned every morning in addition the room service pass by late in the afternoon

in the room, although it is lovely to order a pot of tea in one of the many reception areas

we could choose the continental breakfast room service, or a sumptuous spread down by the pool

room service), nothing beats being able to quickly make oneself

personal like an english country house superb spacious suite overlooking sea really excellent room service

daily room service and cleaning

think that the free wifi in the room have to be improved

the very large pool was on the colder side and did not seem to be heated but the pool area was beautiful and it

pool, breakfast

large and yummy breakfast buffet and very friendly

to top it off, the daily all-inclusive breakfast and dining experience at avista restaurant was fantastic

seaview, amazing infinity pool and excellent and affable service

- from the amazing views (i think some of the best in the funchal area) to the great food (we had breakfast/dinner there) and the helpful, fun, caring staff

view from the room, the room itself, clear and safe access to the ocean, helpful staff, beautiful breakfast, served in probably one of the best sports in the madeira island

we spent hours at the infinity pool and jacuzzi

hotel, big pool, kind staff, delicious breakfakt and also rooftop hot tub with exceptional view

facility with nice, large pool and pool area

there is also gym, indoor pool and sauna

really good breakfast with plenty of options

staff was just fine, great facilities swimming pool and jacuzzi excellent

cd player), mini bar was empty and room service is very limited

room service or any food/beverages available after 9pm, and there is almost nothing around in the

advertised as being in the room are not available

they were extremely helpful and accommodating in room service and in helping us plan day trips

i read some reviews about service and the breakfast, the service was super pleasant and professional, the breakfast was rich and plentiful

pool area was nice

wifi was atrocious

most of the staff were lovely but unfortunately two of the bar staff didn't like it when i asked for some ice

breakfast is fine and wifi is very good & stable

wifi was operational but not strong

further from the golf course than we were led to believe

short drive to the golf course

good breakfast variety, evening buffet equally good

tasty and generous breakfast buffet

the wellness has 2 nice sauna and a pool

maria from the room service was very kind and she made a good job

the hotel is well-equipped, pools, fittness rooms, daily room service are also provided

parking problem and parking price.

we thought the terrace bar was a rooftop bar with a view

view, cooking facilites, spa, jacuzzi, sauna, indoor & outdoor pools, hotel restaurants, shop, late check out for 15 euros available

they charged us 3 for room service without even notifying us

excellent room service

the food was a winner for us, there was a poolside bar/cafe that you could order room service from or eat outside in the sun for some incredibly reasonable prices especially for

comfortable beds, minifridge, parking (7€/day), breakfast was ok

the wifi was ok, but sometimes a little slow.

spa centre was very poor and treatments average at best

you should also extend the outdoor pool hours, the views from it would be unbelievable in the late night hours after the sunset

great outdoor and indoor pool

en out), squas, tennis, sauna, gym etc

and funny staff with a free shuttle bus to the city and great advice to explore the island in the short space we were

unfortunately our room did not provide a menu for restocking of the minibar or room service (we didn't bother ask either) but this is easily solved by the large supermarket (+) plenty choice with breakfast and room service was good (+) the cleaning and the room service was superb

and access, lovely pool, pool staff that ensure everyone's safety and comfort in the pool area, breakfast selection and kind staff - cleaning staff and breakfast/restaurant staff are

the view from our room was amazing, as were the pool facilities and access to the ocean for a swim

maybe the bar should open downstairs for sun downers. waste of a space in the evening

facilities - great pool and you can jump into the ocean from the back of the hotel

) for breakfeast include only cheap juice and crossans, if you want to eat what is

room service clean every day

room service can be better rather than charging 3 euros to bring a bottle of water

room service

the room service was everyday which was very nice

quarantined after covid test was a delight to relax in our room ( on balcony) with a splendid room service meal of sea bass & bottle of red listening to entertainment with a climate of (-) room service is available as an option and is delivered well, but the selections are limited and (+) room service was brilliant (victor) (+) due to corona, room service only limited to italian in house restaurant il basicilo that offers good pizza, great (-) the room service menu had a very little (-)quality of food provided by room service (food was great at the restaurants). (-)room service closes at 10pm, which leaves families a little hungry when flights are delayed and (+) room service staff very friendly (-)staff not particularly friendly, suggest swapping them with room service staff, they were much better (-)room service not open on day time. no restaurant (only pool bar)open on day time. (-) basic food (room service, bars) have room for improvement

but some parents refused to abide by the sign and let their kids scream, yell, play, dive in, etc

peaceful hotel with huge beautiful botanical garden, 2 exterior swimming pools (+ 1 for kids) with lots of sun beds, 1 indoor pool, 3 restaurants, spa center

we enjoyed the 2 indoor heated pools, one of which connected to an outside pool, aside form the big main outside pool just in

we had lunch at the bar by the pool and it was excellent as well

in isolation for the first night til our test results came in and they provided a jug of milk and room service meal

prime location, easy check in and out and the swimming pool.

loved the pool and bar area

the same breakfast every day.bad coffee.very uncomfortable beds for kids

apartment we stayed in was enormous- we had two balconies looking over the pool towards the sea

the gym instruments are slightly old/used and might need to be replaced...

the hotel isn t right in the city center, but there is a free shuttle service

shuttle bus timings such that you have to return to hotel late afternoon which can trap you into an

courtesy shuttle service to funchal city center

the building, very nice location, breakfast was very good, staff were friendly and has a shuttle bus to take you into funchal

room service - amazing food

the location and view are great. room service is surprisingly affordable.

room was large, as was the bathroom and all very clean, room service was good

room service and cleaning staff did a superb job

room service is also good

washing dishes apparently is not part of room service

use people stay at hotels to wash dishes) we were told we would get a gift every

were open and we were melting inside the room until early hours of the morning when we called room service

was buffet only and cost 25 euros which was too much, it shouldn't be cheaper to order steak over room service than a buffet

room service and food in general wasn't great, but there are tons of restaurants nearby.

you can get room service as well

room service menu was very

cute touches every day with a snack left in the room together with room service

view from terrace staff very friendly & helpful excellent food their room service is brilliant i really like the welcome drink idea

room service was top notch , each day there were leaving extra snacks/fruits in my room, they were

expectations, the room size, relaxing indoor pool area, comfortable and stylish seating in the bar and excellent

view from the balcony and the breakfast terrace were breathtaking

music in bar area same each day and some quite depressing, couldnt have coped with it for a week

stunning sea views. adults only

gym was outdated.

breakfast omelettes are made to order & scrumptious

love the buffet breakfast at the hardin ajuda hotel

really solid hotel for what you have to pay. especially great breakfast.

the breakfast is excellent continental style with a la carte menu.

rich and delicious breakfast

hotel is clean, room service is doing a great daily job to keep the room tidy

room service wasn t clean, theyd leave empty water bottles, forget to pick up laundry

-) daily room service

room service food on first night was poor quality

apart hotel didn t had room service but we were able to order at the bar and take it to the room

- poor room service (only snacks or

the room service was excellent

the air con barely worked and all the numbers of the telephone for reception and room service etc were all wrong

hotel location, big waves in the bay, music in the bar every night, parking around hotel, room service

the room service non existent, as we had to go to the piano bar and order and wait for it

wine, soft cold and hot drinks on help yourself service; rest of the drinks including cocktails bar service shuttle bus twice per day to funchal city centre if you go out for a day -u can ask for

staff at the pool bar where really not very friendly, especially the 'sandwich lady' made the food ordering quite

staff variety of food available snackbar spa and indoor pool

staff were so friendly, food was great and the pool bar was just what we wanted. thank you!

cept the pool bar and tables there) is spotless clean and most of the waiters from the restaurants are really

wooden floor, simple furniture but functional, including a desk, a spacious wardrobe, good wifi, fridge, telephone

super nice and spacious room very clean very bright and had a desk to work and wifi.

excellent wifi

wifi is weak and spotted

kind & helpful staff, room was furnished with traditional furniture, very comfortable bed, good wifi