location, rooms and pool

enjoyed several meals by the pool

clean, quiet, friendly staff. parking available.

hotel room was noisy on the first night and the parking area was too small, but they have an extra garage across the street

parking is not a formal one, it should be improved to give a better aspect of the place

there's a reasonably priced on-site cafe/restaurant serving wholesome food, laundry service, sauna, guest use kitchen

otherwise the comfort was great - very clean, nice hot water in the showers, appreciate the laundry line

and helpful, and it has everything hammocks, books, a restaurant, shuttles to different towns, wifi, the sound of crickets chirping in the evenings, it s a truly lovely experience

d the wifi along with it)

wifi was also slow

you can leave car parked in hotel and save on parking

the pool

the breakfast was very good, the pool was nice

breakfast was included and it was ok for the money

it was perfect for our needs. great location, very nice pool and attentive staff

located really close to the main pier / water front where all the shops are and parking space included for our car

hotel friendly staff beautiful gardens with fruits and a stunning view of volcano from the pool

the kids enjoyed the pool

excellent food. very nice outdoor pool. lovely paths down to the lake.

the pool is fantastic for kids

pool was great and best of all, they have temascals you can book at no extra cost

the breakfast was amazing

i ate at the restaurant for my free breakfast and for dinners

the amenities were great (although the pool was out of commission) (-) pool was not working and there was no information about it (-) on top of that, their swimming pool does not meet the promising pictures

wifi wasn't strong in our room and last day we had only cold showers in the morning :

amazing, location, views, accommodation, staff, breakfast

food was great at restaurant and the pool was very clean, well maintained

the pool was nice and the food we had at the restaurant was delicious

place is very nice, the pool is very good and refreshing and it is very close to nice area of the atitlan

there was no restaurant or pool

the pool and the view

wifi didn t work well from my bed but thats minor, it worked really well from my balcony

it was really nice to have a kitchen upstairs and a hot water kettle to make myself tea

delicious breakfast and very central location.

prepared by two lovely mayan ladies in costume, endless supply of free filtered water, use of kitchen

lake views from upper floor room, hot included breakfast prepared by two lovely mayan ladies in costume, endless supply of free filtered water,

great breakfast, marvellous views from top terrace, good location from ferry dock & lovely staff

the pancake breakfast on the rooftop with an amazing view was wonderful each morning

although it wasnt mentioned on the page, breakfast was included

breakfast included was really nice

nice breakfast, free purified water, great location

beautiful and very clean swimming pool

tienda next door does laundry

they also offer a laundry service in the little shop at the bottom

good laundry service available too

laundry service is good and very cheap

the staff were really friendly & provided a laundry service

ests, staff, roosters, dogs

loved the place, very organized, nice breakfast and great staff

breakfast is included, and the view from the terrace is incredible

wifi was good and available in all rooms and public spaces

) breakfast of pancakes, eggs and banana

gs, pancakes and banana)

a solo traveller and wanted some time alone so i enjoyed it, also the breakfast was good

the breakfast area was not really clean, and overall the place looks a little run down.

i was to leave very early so they cooked my breakfast the night before to accommodate

laundry facility at your doorstep at a great

also there was wifi up until the exterior of the hostal near the lake which was nice

wifi wasn't strong

large room, good breakfast, reliable wifi, great lake view

they even have a gym with free weights and some cardio stuff on the roof with a great view

parking access

the wifi

had my laundry done by the hotel, and they lost my pants

most of the time we had no wifi in the room

breakfast was really delicious, it was a big pancake with fresh fruit. i like it

here, but a restaurant with the same name 10 min away that has a lake view

the owner is very nice and the breakfast is great

for a few nights -good food -good wifi -central location close from everything and easy to reach -locally-owned hotel and restaurant,

is very good value for money, clean and nice rooms with great breakfast

was the cheapest accommodation in town and included a delicious breakfast

delicious and free breakfast

gs, pancakes and banana) was very yummy, and the coffee always hot and fresh

breakfast, staff, and facilities were amazing

the free breakfast

bed is so comfortable, the sheets were clean, the shower has hot water, the place has parking lot, it has gym also next to it

if you are going in your own car it has parking and the staff is incredibly friendly

the pool is not for lounging around

nice balcony with views of the surrounding scenery

pool was so small

location pool staff

the pool is beautiful

i stayed in the beautiful new a frame with pool

to note, there are only 4 sun beds by the pool and they get snapped up quickly in the afternoon

d my room next to pool), wifi was sometimes a bit too weak or lost.

around pool

staff was very pleasant and attentive, the rooms were very clean and beautifully decorated, the pool was beautiful, and there were many seating area

pool water was extremely cold

the wifi is not available in the rooms, only the restaurant, but they have a covered porch area (with a (-)wifi in the room which wasn't clear until i got there (although this is not necessarily uncommon (-)creationist christian vibe they don t tell you about in advance, overpriced restaurant, wifi was (-) no wifi in the rooms available (-) i was on a working trip and had booked this hotel counting on its wifi so that i would be able to work, and i found myself unable to for half my stay, and without (-)spanish, making it hard to get help with booking for example hiking trips, and they do not have wifi in the rooms

steep steps like you will find in other

hotel has a beautiful view, pool, and gardens

the hotel is very nice, the service is super friendly, it has a restaurant and room service with reasonable prices and delicious flavors, very spacious and with all the comforts

the room service

- great balcony

ndles, blankets included) - tea and coffee in the morning available including room service - good restaurant - friendly

great wifi

wifi doesn't reliably reach the outlying rooms.

hotel, central location, nice pool, good breakfast, good breakfast, nice and helpful staf

not good wifi . water pressure was low.

there was noise until 10:00pm by the pool and on a bar nearby until 11:00pm

closes maybe

d it is needed in retalhuleu) and the wifi was fine

they also have a nice heated pool

the breakfast was delicious (please get the chilaquiles) (+) on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well (+) and the breakfast was sooo good (+) haha the breakfast each morning was phenomenal

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well

i looked forward to coming home each night and relaxing in the pool and room

room was beautiful and we had a good time at the pool

breakfast included the food served in the restaurant is quite bad no room service the beds are extremely uncomfortable our patio wasn t cleaned so we could use the

didn't like that there's no room service

served us room service dinner even though we got there late and the kitchen was almost ready to close

wifi

wifi works pretty good most of the time

if you call them, they even provide room service

well rated for kids

good pool

the pool was clean and enjoyable

we were super pleased with our suite, the food in the restaurant, the staff and the pool and gardens

felt like we were being treated like kids queuing for a school meal

very clearly mentioned everywhere on their website, but there s only wifi in the common area patio

we saw families with small kids, backpackers and elderly people so the place can receive any type of traveler and the staff is

yoga lessons in the morning and chatting replacing wifi were the 2 icings on the cake

wifi is only in one communal place

did my laundry super quick, they were so kind and even upgraded the room, they were available to help with

the bed was comfortable and the wifi worked fine

cleaning service, no staff at all, low water pressure, no complimentary water, no safe, no parking in the hotel, parking was a block away and anybody could get into it

i'm not actually sure if the kitchen is commonly used by the guests; i asked if i could store a few items in the fridge and use

parking was in a separate, secure parking lot around a corner from the hotel

when we were in a rush for breakfast they packaged the remainder for us to take on the road, so nice

comfortable room and beds, nice breakfast area and very tasty breakfast, has on-site parking, and all service personnel were super kind and attentive

it had a lovely internal courtyard where i had breakfast every morning

not big breakfast but more than enough

the breakfast wasn't brilliant. there are local cafes with better options.

nice, comfortable rooms. wifi worked well

the only issue is quite bad wifi

good location close to centre 10 mins walk to large supermarket good wifi

big room, comfortable bed, clean, good signal wifi, cheap price, location

very clean and comfortable. good wifi. staff was very friendly and helpful

is an older hotel, the pool is not heated, parking is a nightmare, room service and restaurant hours are limited, bar service is terrible, there are too many steps to

is an older hotel, the pool is not heated, parking is a nightmare, room service and restaurant hours are limited, bar service is terrible, there are too many steps to

lastly, we became very ill after having room service from the restaurant for dinner one night

only thing i don t like was the hotel had to many steps from the lobby to the parking

room 310 was in front of the pool area, but it serves as a party salon

wifi was good

breakfast was delicious

although i was charged the extra the room service did not respond, because there were left only towels for one person

nice pool and gardens

i like the location and the view. cheap laundry service.

the kids loved the pool area with the big slider

parking was unavailable during my stay

good wifi nice hot water

the location was good. there was a game room with pool.

there is a pool table, fuse ball and air hockey all free

there was no fridge even not in lobby and also swimming pool is not real fyi

the pool was unusable, dirty and probably unhealthy

was charged twice for a room service item and the rooms were very warm

nice bathrooms and good room service with free delicious guatemalan coffee you can make in small perculators

the view, the pool, the large windows, the large bed, and the room service

tub doesn't get hot, front desk wouldn't exchange dollars, no phone/room service, breakfast not

- room service was efficient, friendly, and affordable

wifi connection working perfectly from the room, so could join an online session

the hotel was very clean and the sunday breakfast buffet was fantastic

location is good near the lakefront, and breakfast is included which was good

rooms, lovely toiletries, fabulous complementary breakfast, beautiful planting made the hotel very relaxing, central

very friendly staff, helped with a very efficient taxi and laundry service

overcharged for a load of laundry

7)

parking is around the corner in private lot

free breakfast was delicious, staff was helpful and expedited our laundry, and it was a beautiful hotel

friendly staff, off street parking, clean rooms, hot water

have laundry services onsite

location is close to where to take the boat. friendly staff. free parking.

we got our laundry done here with a 24-hour turnaround

i felt safe using the parking as well

no room service unless you re sick, then you have to bring it up and down yourself

no room service at the time.

they did not have room service and were not flexible at

room service was super quick to deliver our morning coffee

room service was also not good