had a fantasic time here all staff was friendly even the room service was really good

location/surroundings were spectacular. staff were friendly. room service menu was good.

the room the facilities the food the staff the pool. great for cosford!!

i didn't try the pool/spa facilities but it they looked good

the spa was basic but really great added value

room service breakfast for a small price

only had bbc1 on the tv. qr code didn t work so we couldn t order room service

great room service, very helpful staff, great breakfasts

suite was excellent with good room service

check in, large room with comfortable bed, room service was good with a good menu, ideally located for my work meeting and a quiet

the bar shut too early.

only thing i would change is the fact that there isn t anyone there at night so the bar was closed by 9

good breakfast

large breakfast in the conservatory, watching the pheasant on the lawn

breakfast was fantastic and very allergen

easier access to wifi

location and friendly staff - lovely breakfast and great location for town and plenty parking

shower head so you can shower if you don t want to wash hair no draught beers on tap in bar

staff lounge bar wifi very clean

convenient car parking

breakfast was delicious and they even offered room service for a small fee

super friendly and efficient staff very comfy bed no husband or kids present.

breakfast is plentiful -and fresh

the bar area . see above.

super friendly and efficient staff very comfy bed no husband or kids present.

i wish i d had time for the spa, room service is excellent, we are fussy and this is the very best for a while in a long line of

amazing massage, room service was great, amazing big bed, lovely breakfast

good value for money, excellent staff and lovely food in the restaurant and room service, only thing missing is a filter coffee with your room service breakfast

it was either eat in the bar, which has low tables that are not comfortable for eating from, or room service

was no number to call to order room service so had to go down to reception and order

ordered room service - food was cold when it arrived

to ask for loll roll, & tea bags, sugar as room service came to clean room but didn't replace the essentials so had to ask when we came back

i liked the fact you can have room service.

room service does stop at a certain time and i arrived late so had to order from else where

was amazing, staff were great and the food we ordered through room service was

room service meal was piping hot and good

room service and bar menu were good

room service was pricey and the quality not the best but the local takeaway are a few minute walk

we were told to call from our rooms and order on room service, rather than in the bar where we were sitting

room service did not clean cups, used to that at other hotels when stopping more than one night

, friendly staff , clean , lovely room , tea and coffee in room , great breakfast, lovely outside space to have a drink

breakfast was

were exceedingly polite and helpful at reception, in the restaurant and during room service

selection of drinks on the room service menu - nit picking here though, we loved everything

the room service food was amazing

at last, a hotel with a chef who prepares fresh meals for room service. well done.

we had room service dinner this time, food was great, arrived hot and was delicious

he was also very helpful when we used room service

40pm bring told they were too busy and we couldn t order food or even room service

the room service meals were delicious too

he worked on check in, he worked behind the bar, take orders in restaurant, bring out food and do room service

was quite noisy. room service was extremely slow.

bed very comfy. quiet room. fan provided. very good daily room service. helpful staff

smell is horrible like very old closed toom for ages have to ask for room service twice

also no bar food , room service, housekeeping

you are a hotel, you offer room service every day, not on demand

poor wifi

we had room service in the evening and food was excellent value for money

room service food was poor.

room service food was below average

atmosphere, room service, restaurant

om service out of service because of

room service or service phone in rooms

clean, friendly, helpful staff. quiet room, timely with room service. overall good stay.

some room service staff need to be more polite with customers.

nice warm room - staff here are fantastic and room service, out hours facilities are really good

plastic knives were placed in bag with food for room service, however we had 3 sets of forks and spoons

no room service although the reception did say they would bring to the room as i have walking

no room service but you could order at the bar and take back to the room

no room service, rooms are getting old, beds uncomfortable, shower curtain old fashioned

bad points - no room service you have to collect defeats the purpose of room service

there is no food or room service sold after 9pm

no room service no wi fi no hot breakfast menu reception very un helpfull

we understand that for a two night stay why room service was not provided for the first morning when considering the cost of the accommodation

no room service was hard with having a baby that slept at 7pm

no room service

room service did not do my room but i think the do not disturb sign had fallen off the hard to exit

the four fliytes of stairs to the room after being in the bar at night.

the owner and bar staff was so welcoming

rooms are comfortable with large televisions and modern bathrooms with a bar downstairs

could not fault anything location was excellent bar staff were extremely friendly and helpful can't wait to go

the time we stepped through the door of the tontine we were made to feel very welcome, the bar food was excellent and good value for money, a full english breakfast was offered, this was

get wifi in our room despite being advertised that it was available in rooms

good selection at breakfast and supper yummy and excellent value

better wifi reception throughout the property

it was very drafty in the bar because of very poor weather

wifi was a bit weak but only an issue if you are there on business

across the road and many other choices for food depending on what you fancy, despite all this room service is amazing

staff, facility, parking, back yard, landscape, room service menu was good

restaurant was very good, room service prompt and food still hot.

room service dinner & breakfast were fabulous and the staff were helpful

i was there, there is no room service available but i was redirected to their bar, where you can order your food and you

no biscuits in room or room service offered

tasted almost like a sponge cake, disappointed, with a pint of ale, the bill was 37 including room service of 5, i did expect a better quality meal

big comfy beds and room service is nice

affordable room service costs are recommended; 51 for 4 x bottles of water & 2 x pizzas are more aligned to

no landlines in the room to call the reception desk and room service was 5 charge

the location was perfect, secure parking, comfy beds and bathroom with great water pressure

asked for an early check in as we were arriving early and they accommodated us even though the hotel had been

perhaps the bar being open but that would be due to not many guests being there

first time but will be back fantastic bar snacks chicken and chunky

setting, comfortable rooms, excellent function rooms and bar area

she showed me a menu for the evening, i said if there wasn't anything i liked on it, i will have room service, she said it's the same menu and the kitchen only does what's on the menu

receptionist when we checked was friendly and efficient and room service was quick

no room service - but this was down to covid restrictions - not the fault of the hotel.

they couldn't offer us a table in the restaurant for either night so we ordered room service for which they then added a charge

room service as there was a function on and wanted some peace, was delivered promptly given how

the room service app refused to work would never reccomend th

can t get room service

room service wasn t available that evening.

to have to wait for everything from service at the bar, pool reception and room service

good friendly staff, reception lady was excellent along with the room service lady

it could be better to be provided some milk as complimentary room service.

great food by room service although expensive

room service after restaurant closed

room service could have been better i asked a member of staff for some sugar for the in room kettle

the room service costs were extortion and the staff seemed hardly bothered even after three complaints

ordered room service and food is fantastic

for money, good rooms, great views, good food, good room service, seamless check in and check out, polite and helpful staff

no 24 hour room service . sandwiches available instead.

had room service in the evening and the food was very good, the service was quick and efficient and the

and tidy, they have friendly staff and very good room service plus they gave us some money back as we didn't receive all the food that we ordered

we were called in the morning to ask if we wanted room service or going down for breakfast

room service menu was expensive and there weren't many restaurants nearby.

my stay was so enjoyable that i chose to stay in, ordered room service instead of going out for food as i normally do on these kind of

and the room service was excellent, all the staff very polite and helpful i was impressed with your own

had room service both nights and breakfast

room windows could be opened for fresh air and daily room service

eryone) 10/10 anything else

peaceful and quiet area very comfy beds super staff in all areas plenty of parking a great base to visit family, play golf and walk up the wrekin breakfast was excellent a

quiet location. lovely staff. delicious food. very clean, comfortable room. easy parking.

excellent bar and restaurant

the 24 hour reception, clean room and great room service

you can t order room service over the phone but have to go down to the reception to order food

liked the fact there is a lift to floors that's a plus and room service available

no info in the room of bar facilities or room service

breakfast i enjoyed and restaurant i too, room service was very helpful.

of convenient on site parking, also good bar and restaurant

shower barely worked, the water pressure was so low water just dribbled out and it couldn t cope with a

of convenient on site parking, also good bar and restaurant

parking a plenty and free in a private car park

no wifi in rooms

staff very friendly room very clean and warm onsite restaurant free parking

quiet location with good parking

lack of wifi in the cabins was a disappointment

i didn't eat in the restaurant on the evening instead opting for room service - the food was excellent

arrived late so wanted room service, no one answered from reception or restaurant so had to go to reception to order only

almost wished i had eaten in the restaurant and

i ordered room service and nothing was too much trouble

the breakfast was delicious and the room very

being charged for room service

no room service

no hair dryer,no phone in the room no room service menu

the robe on the bed and slippers. room service were efficient.

i like the room service.

no dessert available when room service ordered.

very few facilities, no residents bar or overnight room service

although i am sure i could have had room service, if requested

have room service to order as we never finished at our wedding reception until 1am , ensuring everyone

condiments with room service

room service didn't clean room's only put clean towels in their was a large piece of food on the

had all our meals as room service and it was excellent

was no room service, had to beg for towels and toilet roll, toilet didn't flush, no toilet brush, only 1

we thought the room service meal was wonderful - vegetables beautifully cooked and the main dish excellently

room service poor never cleaned once in 6 days

i didn t use the wifi so can t

the music from the bar that was below our room was quite loud, but did stop at 11pm

wifi dropped out a couple of times

the spa bath looked dirty and the shower had to be held at all times

quirky small hotel with little bar, good parking and a lovely hostess

great room service

lovely staff clean room room service great .

bar meal good, good buffet breakfast

the welcome drink, room and breakfast were all perfect

as well as the restaurant they could have done bar food.

fantastic varied menu for room service although ate in the bar and had fantastic desert

brilliant breakfast beautiful grounds excellent comfort good room service

is beautiful, the hotel is beautiful, staff are excellent, ordered food through room service, food was fantastic and arrived quickly

room service excellent as well

made an unexpected stop here on a long journey and were so tired that we just ordered room service food - it was excellent

good menu with room service, plenty vegetarian options

friendly service from staff, room service was great too and great value for money

the room service was brilliant and the lady that brought it to the room was lovely

the staff and room service charge

i wasn t pleased that they charged my card for room service despite paying cash for my food .