easy check in and check out, lovely staff, lovely room service.

good friendly staff, reception lady was excellent along with the room service lady

room service wasn t available that evening.

room service was great too

front desk , bar & restaurant and the room service team all a credit to your

room service could have been better i asked a member of staff for some sugar for the in room kettle

the room service costs were extortion and the staff seemed hardly bothered even after three complaints

great food by room service although expensive

room service after restaurant closed

it could be better to be provided some milk as complimentary room service.

room directly looking out onto the golf course

plenty of free car parking and nearby crazy golf and pub

very quiet

good bar facilities and a good pub called the dilke 5 mins walk down the lane

parking outside the room

the staff were amazing and the room service gorgeous

room service does stop at a certain time and i arrived late so had to order from else where

very good room service. excellent staff

ordered room service - food was cold when it arrived

to ask for loll roll, & tea bags, sugar as room service came to clean room but didn't replace the essentials so had to ask when we came back

the bed was comfortable and room service was tasty and arrived quickly

have room service to order as we never finished at our wedding reception until 1am , ensuring everyone

the rest of dishes i ordered for my room service was nice though

although i am sure i could have had room service, if requested

no dessert available when room service ordered.

for room service was very helpful don t know her name think she was polish

no hassle room service orderable by qr code a huge bonus

good menu with room service, plenty vegetarian options

the room service was brilliant and the lady that brought it to the room was lovely

friendly service from staff, room service was great too and great value for money

comfortable rooms excellent room service

amazing massage, room service was great, amazing big bed, lovely breakfast

was no number to call to order room service so had to go down to reception and order

i wish i d had time for the spa, room service is excellent, we are fussy and this is the very best for a while in a long line of

welcome, spacious luxurious suite, excellent room service, cosy bar area, splendid dining/breakfast room, ample car parking

breakfast was delicious and they even offered room service for a small fee

breakfast was delicious ud83dude0b staff were all so lovely and helpful

have been nicer if the bar area was open later, we were having a good time drinking and ended

everything the staff were friendly the room was amazing the bed was comfy breakfast was

lovely rooms, great restaurant, brilliant breakfast, excellent and genuine staff, decent parking

lovely breakfast room and bar area

nice and clean bed was good lounge really nice and the breakfast and evening meal was excellent bar good

parking, the friendliness compared to a large chain hotel, the chance to stay in a nicely converted

easier access to wifi

little gem, staff were fantastic, nothing too much trouble and a lovely breakfast as well

unable to get room service or get served at the bar.

some room service staff need to be more polite with customers.

clean, friendly, helpful staff. quiet room, timely with room service. overall good stay.

nice warm room - staff here are fantastic and room service, out hours facilities are really good

plastic knives were placed in bag with food for room service, however we had 3 sets of forks and spoons

you are a hotel, you offer room service every day, not on demand

also no bar food , room service, housekeeping

smell is horrible like very old closed toom for ages have to ask for room service twice

bed very comfy. quiet room. fan provided. very good daily room service. helpful staff

and because signal on my ozone wasn't great i was without internet at times and when ur wiv ur kids that like youtube avin no internet isn't the

away promptly at 09:30 there was no telephone in the room of you were unwell or needed to order room service

bar closing at 23:00, not even able to order drinks on room service

no hair dryer,no phone in the room no room service menu

i like the room service.

restaurant and bar as week as room service

and the room service was excellent, all the staff very polite and helpful i was impressed with your own

room service, great breakfast was amazing

breakfast was delicious and we really enjoyed the room service

room service menu was expensive and there weren't many restaurants nearby.

had room service both nights and breakfast

speedy room service

room service - due to a language issue

i had a lovely lunch in the bar and room service for dinner

only constructive criticism we wanted to highlight was the room service,the sandwiches we ordered were soggy/bland and expected better as it does not reflect

i enjoyed breakfast and room service whilst there and the food was excellent

for money, good rooms, great views, good food, good room service, seamless check in and check out, polite and helpful staff

say i can't really go out and eat anywhere the room service menu and the food was good value.

the room service phone in our room didn't work so we popped downstairs to let them know and they said

had room service in the evening and the food was very good, the service was quick and efficient and the

ordered room service and food is fantastic

lovely,clean room. room service was quick. food was lovely. great value for money.

liked the fact there is a lift to floors that's a plus and room service available

the 24 hour reception, clean room and great room service

you can t order room service over the phone but have to go down to the reception to order food

missing room service information and do not disturb card

room service breakfast was excellent. arrived on time and delivered with a smile,

great room service, very helpful staff, great breakfasts

suite was excellent with good room service

room service menu varied, would throughly recommend the tagliatelle carbonara

room service breakfast for a small price

wifi weak in room.

good breakfast and secure parking.

asked for an early check in as we were arriving early and they accommodated us even though the hotel had been

very good as usual at this property nice breakfast good wifi parking

on site parking was good

enough teabags in my room or anywhere to pick them up

although room service was still working on our floor, because we didn't vacate the room 15 minuted before

room service food was poor.

atmosphere, room service, restaurant

the hanger on door for breakfast room service

no room service unless you pay an additional 4 per order

the room service was done well. they gave us extra towels

were excellent and very accommodating even allowing us room service at a late time

breakfast was not available due to covid room service, bed sheet not changed everyday telephone in the room was not

no leaflet to explain facilities or explained how to use room service.

room service price was expensive as well as the hotel parking but there was complimentary drinks so

even ordered lovely room service at 1

i chose to eat out, rather than opt for room service

thing that could have been imporved for me would be more vegetarian options in the restaurant/room service menu

staff unexpectedly rude about where to stand to be served and no late night room service apart from fish finger sandwich

also, the room service lady was cleaning the room next door very loud and kept banging on the wall

room service was not available

used to room service options

price it's a very average place, not enough plug sockets , wifi should be free tbh cleaners and room service constantly keep

lack of room service

be on the breakfast hall on early. make sure you put on the sign for room service.

got woken up in the middle of the night by the phone - room service dialled wrong number

it was no toiletries in the rooms we asked for toothpaste, shower gel, room service refused to give us and say go to the reception and ask them, reception said we haven't

could not get food any other time of day as restaurant closed and no room service

be on the breakfast hall on early. make sure you put on the sign for room service.

room service excellent

room service menu has improved and i had one of the pies - delicious and good value for money

room service breakfast was amazing it made us feel very special the way it was presented and served

order food from room service pizza worst i have ever been given sent it back inedible a under estimate 14 pound

most hotels cover room service orders whilst in transit

friendly welcome and efficient room service

24/7 room service, had a curry after a night out

is a menu in the room for 24 hour room service when we went to order some food at 11:30pm after our concert which we were happy to

no room service

room service didn t come to the room

ud83dudc4fud83dudc4f though, because of covid precautions, there was no room service unless specifically requested, though i actually liked the fact that no one came to my

no breakfast room service

room service was soooo good

attended a concert and returned to the hotel at eleven and the room service selection was very poor

we ordered room service a number of times and the food was delicious and delivery was very efficient

room service was excellent and bed was very comfortable

called to enquire about room service, was to

n't see it at hotels these days

you could order room service and the nespresso machine was an added bonus complete with pods

i had a problem with my room service food tasting off and the staff were very quick to accommodate me and solve the problem

i was surprised that room service was on offer

view was excellent, and the room service was delightful.

as it was new year s eve we had dinner reservations but was feeling a bit peckish so ordered room service

room service breakfast was tasty and quick

room service was quick, staff was friendly

lovely clean hotel. very comfortable. lovely food in bar and room service. staff were excellent.

i tried many times to call room service to order a snack but the call didn't get answered, this was rather disappointing but

room service was excellent and very kind

until late at night and a snack menu for any late night munchies, which can be ordered through room service for a charge

it said about 24hr room service on confirmation but there wasn t any

room service food

when asking for room service , there was very limited availability

tried calling room service twice at 10

room service and bar was nice

the gym was adequate and room service was prompt

room service and dinner was

room service knocked on my door even though i had asked to late check out

no air conditioning, or room service etc

i loved that i could choose from 3 pillows and the room service!

i ordered room service and they delivered the dessert at the same time as the main meal

room service menu - there was a gala dinner the night i arrived for another event

room service food was lovely and the breakfast is great very quiet at night, got a great nights

we ordered room service and food was good value for money as large portions and very tasty

room service was below average, ordered eggs, very

restaurant food menu is room service with table at best

surprised room service provided a cake & birthday message for my 10 year old daughter moments after arriving

i was asking bar staff about room service and food and they were a bit off border line arrogant when asking questions about food

room service charge

had to wait nearly an hour and a half for room service - sandwiches only

room service/bar food not good

great spa facilites, free parking, a big-sized single bed, hard mattress, big screen tv, a/c, room service

comfy beds, provided ice and fresh milk on request via room service

comfy bed!, central location, room service

room service was prompt, staff were welcoming and polite

was fantastic, we had a little trouble with room service, the computer system went down but they soon sorted it out

have been nice to have small fridge in room, fresh milk and ice brought free by room service to room but milk was off by morning

fantastic room service

we ordered room service from the hotel restaurant, service was prompt, friendly and the meal delicious

the room was clean, room service was available even for breakfast, shampoo and body wash smell was amazing, bath salt

wide room service menu selection

scanned the qr code hoping it would take you straight to the room service menu but it was the home page and i didn't achieve anything, so didn't bother

o was fantastic by the way) what me and

phone didn't work so we were unable to get room service, but it really didn't bother us and we just went and had cocktails downstairs in the

room service 10/10 for cocktails i told the receptionist

great staff member on reception, smiley, helpful and delivered my room service.

the breakfast, bar, room service described in the website do not in fact exist any more

no room service, no cleaning,

wardrobe up to find a used towel just tossed on the top shelf clearly visible to anyone, so the room service must be blind

hotel looked nothing like the actual hotel,damp,lift not working,bar closed down,no restaurant or room service available

no remote for tv, had to ask, menu for room service, but no phone to

room service! said 24hr sandwiches but 'when we asked we're told 'none available'.

had a discounted breakfast in marco pierre as the room service wasn t available

thought you could of added hot snack like chicken wings and more of selection alcohol to room service

breakfast was good and room service was amazing

room service was good and quick.

no room service available as specified on the website.

no room service

menu or cards for what was on offer for room service

the room could have been cleaner room service could have hovered

that there was no room service

room service for food when i got in later on