lack of room service no change of towels rooms not cleaned each day

room service, lol

next time i need to have room service

great near fiu very clean pool was nice my only complaint was that when housekeeping removed used room service dishes etc it took days for f&b to collect

om

unless i stepped out the room seems like the hot water is turned off/on at a certain time gate to parking locked/opened at different

parking was included in the price. not far from the downtown by car.

enough parking space

the parking lot was very secure

there is severely limited parking

parking was difficult but they let us park up front because i can t get around easily.

staff very nice easy parking

parking lot is small but it s still free parking

parking was poor with limited spaces.

the parking was a little weird and tight. but we did find parking

(fyi- no swimming pool, no room service (+) clean and room service (-)room service was terrible

ffee, fruit, toast, yogurt), just across the causeway from surfside proper

the breakfast, but again you can t expect much more for the price

i didn t eat breakfast.

beautiful room and good breakfast

ordered room service

room service ladies expect tips everyday

didn't appear to be child friendly hotel. no late bar or room service.

food and room service very over priced

location room service was excellent.

carpet was not vacuumed daily 4) aluminum cover around sink plumbing fell off 5) had to request room service to leave soap, wash cloths, etc each & every time 6) had to wait for our vehicle

immaculate service, spectacular views, beautiful lobby and outstanding room service.

i had room service only because i was ill. the prices for room service are beyond ridiculous

elegant, staff, lounge, room service.

pool was ok food quality was ok

can t order room service, and room keeper did not clean my room

room service, for $260/day should have room service

charges everything, they charges me twins for the room services, your company already charged me, and charged me again

breakfast was great location was very good

the decor was a bit oppressively grey, and the gym was surprisingly small.

no room service .

place is beautiful, tranquil, calm, excellent room service, cleanliness, helpful staff

room service menu limited but there are great restaurants nearby-all walking distance.

it was great both room service and the restaurant

room service was cold

room was big, clean and good. room service is good.

comfortable bed and very quiet at night. like that there was a laundry room next to pool area.

price of food for room service is higher

one example: nothing on room service for children

room service is unacceptable- it took 4 phone calls and 4 hours to get fresh towels noise, the room

room service food was good but always served in plastic containers you had to assemble rather than

location was great, the guac and chips were good, french fries no, room service menu so so, the front desk receptionist lied to me and said i had a pool view, and all

stayed for a couple of days and did not get any room service, no clean towels or trash removal

slow room service

the fact room service didn't come to replace towels and sheets

we requested a room service and never obtained it

no room service

plus the snacks and drinks available on the room(for purchase) very clean and comfortable, good room service menu (+) we did room service and it was delicious but too much food (+)room was really nice and comfortable, always kept clean by room service (-)response and no response from room service twice when needing a menu because the qr code did not connect (+) room service and food was good (+)staff, complimentary drinks, room service, proximity to airport, room with a view, (+)very good dinner and room service. (+) the hotel also offers room service as well throughout the day/night (+) the room service was very quick

the parking seemed lonely

the property also has an outdoor pool and gym

spaces and rooms, kind & helpful staff, gorgeous esthetics to the delicious food and fabulous pool/outdoor bar area you can't go wrong

the pool was good for my kids

the employee directed me to the back saying that i had to use the 'service elevator' used for room service etc

room service forgot to put new towels in our room on one of the days and i didn't notice until it

ied calling several times), cold pool, very questionable people who smoked weed in

there is no shuttle or room service.

we got room service and it was very

room service.... breakfast good

room service menu was false advertisement because they didn't have room service and we were told it

did not realize that you had yo request room service daily. not much selection for breakfast.

recommend more then a one night stay, cause they won't do room service even if you asked them too

room service

room service was charming and good but a bit slow

room service food was not good

very clean, room service was great- fast and good food.

the room service never answers we were needing some food order to make and some more linens so

hotel food/room service food was awful

hotel needs updating, everything costs a lot, food is over priced, no room service or free breakfast, resort fees for a run down pool and hot tub

no room service because of covid-19 sometimes its hard to get a staff on the phone

room service took so long had to cancel it

the fact that room service was closed due to corona

fast room service and good food.

great pool and beach chairs with full service bar/restaurant at the pool and beach

on the positive side of things: great space in the room, includes a kitchen, ocean view and a spacious bathroom

convenient access to the highway, spacious, modern rooms, nice pool area.

pool hours lol should be later

nothing except breakfast should have a little more options

swimming pool was great

ther than insisting at checkin that the pool closes for kids at 6 pm)

the room service wasn t daily by the covid internal policy, the pool was not available.

desk staff that checked me in was rude for no reason location sucks its far from everything no room service even when you

room service

no room service

the length of stay, room service never came and cleaned the room