Booking Options
Swimming Pool, Free Internet, In-room dining
room service hours
room service ladies expect tips everyday
location room service was excellent.
room service twice per day
food and room service very over priced
Booking Options
Swimming Pool, In-room dining
i had room service only because i was ill. the prices for room service are beyond ridiculous
carpet was not vacuumed daily 4) aluminum cover around sink plumbing fell off 5) had to request room service to leave soap, wash cloths, etc each & every time 6) had to wait for our vehicle
elegant, staff, lounge, room service.
immaculate service, spectacular views, beautiful lobby and outstanding room service.
staff at pool were very helpful. new tea restaurant was good.
Booking Options
Free Breakfast Buffet, In-room dining
(fyi- no swimming pool, no room service (+) clean and room service (-)room service was terrible
little boutique hotel with modest breakfast,
more breakfast choices and a few gluten free options.
it's a classy area not too far from the beach and has parking at 15 usd per 24 hrs , the breakfast is a little light but sets you up for a healthy morning start and there is free fruit
a microwave in the room, a laundry room, a more extensive breakfast) but overall everything was lovely, so no complaints
Booking Options
Swimming Pool, Free Internet, In-room dining
no room service .
room service might need a little work
room service was cold
place is beautiful, tranquil, calm, excellent room service, cleanliness, helpful staff
it was great both room service and the restaurant
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, In-room dining
room service, lol
om
great near fiu very clean pool was nice my only complaint was that when housekeeping removed used room service dishes etc it took days for f&b to collect
next time i need to have room service
lack of room service no change of towels rooms not cleaned each day
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, In-room dining
great pool and beach chairs with full service bar/restaurant at the pool and beach
on the positive side of things: great space in the room, includes a kitchen, ocean view and a spacious bathroom
Booking Options
Swimming Pool, Free Internet, In-room dining
desk staff that checked me in was rude for no reason location sucks its far from everything no room service even when you
for clean towels since they do t do daily room service and still didn't get any after 3 days
the length of stay, room service never came and cleaned the room
room service
no room service
Booking Options
Swimming Pool, Free Internet, In-room dining
the price for the room service is good
no room service because of covid-19 sometimes its hard to get a staff on the phone
room service wasn t available and restaurant did to go only until 6pm
hotel needs updating, everything costs a lot, food is over priced, no room service or free breakfast, resort fees for a run down pool and hot tub
no room service
Booking Options
Swimming Pool, In-room dining
room service
hotel guest relations and room service telephones were unanswered the entire stay
limited room service so rooms could not be cleaned even upon request
the housekeeping did not speak english and took a while to remove room service from room.
we called for room service and didn't get a answer and the food in the area wasn't good.
Booking Options
Swimming Pool, Free Internet, In-room dining
room service took too long for coffee and towels
my room was very clean. the food was great, i ate breakfast, also room service.
room service was prompt, courteous and professional
room service for breakfast was perfect every day
you can eat outside or order room service
Booking Options
Swimming Pool, In-room dining
place is under renovation the halls look as if it was a crack house room service didn t pick up their phone the elevators were barely usable and too much
room service
is great just not ideal all the time if traffic is bad, bare in mind there s no room service etc or cleaning too
there s no room service available and usually there is no in-charge on
room service, front office staff, amenities
Booking Options
Swimming Pool, Free Internet, In-room dining
the room service was excellent
the bathrooms were nice and the room service was excellent
i would like to have room service every day but
el room service was pesimo worst
room service breakfast was super expensive, you get more for your money to go down and pay for the
Booking Options
Swimming Pool, In-room dining
room service food was good but always served in plastic containers you had to assemble rather than
they have room service
price of food for room service is higher
facilities are nice. room was comfortable.room service quick.
room service is unacceptable- it took 4 phone calls and 4 hours to get fresh towels noise, the room
Booking Options
Swimming Pool, In-room dining
room service food was not good
quick room service - room was very clean. beautiful view of the golf course.
room service was charming and good but a bit slow
hotel food/room service food was awful
disappointed that there was not room service, despite otherwise indicated on website
Booking Options
Swimming Pool, Free Breakfast Buffet, In-room dining
great room service from nobu!
the room service is wonderful and the beds are so comfortable
were put next to a storage room so they was trolleys of linen & room service right next to our room at all times which was quite unpleasant to deal with
fact that room service wouldnt even come to get trash
broke down multiple times 2- there was a line for our check-out which took us about 20 min 3- room service charges are ridiculous, around 20% service charge + $5 delivery + city tax +
Booking Options
Complimentary Parking, In-room dining
unless i stepped out the room seems like the hot water is turned off/on at a certain time gate to parking locked/opened at different
there is severely limited parking
parking was included in the price. not far from the downtown by car.
the parking lot was very secure
environment was quiet and parking was readily available.
Booking Options
Swimming Pool, Free Breakfast Buffet, In-room dining
very clean. attentive and friendly staff at check in, room service, and pool/beach.
room service breakfast was excellent
room service was amazing
room service) i went out of my room from 9 am till 4 pm and no one came to clean
Booking Options
Swimming Pool, Free Internet, In-room dining
wish they had room
they don't have a room service
didnt like that the restaurant close at 9:45pm and they don't have room service for food or beverage,and at the beach the sunbed they remove it at 5:00
didn t have room service
the temperature in the internal common areas was terrible. too cold! no room service.
Booking Options
Swimming Pool, Free Internet, In-room dining
the location and room service.
room service made a great job and was keeping our room perfectly clean
did not like that room service didn't come around to make sure we didn't need anything
room service was great and the young man iverson was a polite gentleman
roline and john was very
Booking Options
Swimming Pool, Free Internet, In-room dining
the location its very good, the room service perfect
ordered room service and we had to go down and order and go back down to pick up the food
didnt feel like going to the restaurant, so i called for room service @ 8:20 pm the front desk said it was too late
room service and bar on site public parking is 3 blocks away $8 daily
room service came in our room while we were gone even with the door sign up
Booking Options
Swimming Pool, Free Internet, In-room dining
great food/room service
the room service was excellent and the rooms were kept very clean by housekeeping
only thing i would like to suggest is that the $20 charge for room service i believe it should be waive, since you are already staying at the hotel, i really
pool area could be improved. needs room service all day!
we ordered room service the wings weren't warm plus me and my spouse got sick
Booking Options
Swimming Pool, Free Breakfast Buffet, In-room dining
check your bill, as it charged me for in-room service over 200$ , because it registered putting a bottle of water in empty fridge
didn't eat at the hotel restaurant nor ordered any room service
lots of service failures: hour+ delays at valet, long wait for room service, no recognition despite multiple stays
during covid, they re not offering room service or daily room cleaning, but that really didn t both us
know the new standard for hotel room service has changed due to covid but it does take away from the hotel experience when the
Booking Options
Swimming Pool, Free Internet, In-room dining
the room service staff was very unprofessional and walked into our rooms directly when we didn't
room service. the bathroom we extremely tired and in need of a total refurbishment.
hotel food room service could've been better
i don't usually stay in hotels with room service or a restaurant and the problem i had stems from that
very late room service, forgotten towls, just two sun layers included even if we we were three people
Booking Options
Swimming Pool, Free Internet, In-room dining
don`t have many complains, the only thing is that when i requested room service, they took the dirty towels but didn`t replace them with clean ones
room service from the restaurant was available
the only thing i didn t like about the property is that they don t have room service
but the room service for changing or making the beds could be better
room service
Booking Options
Free Internet, Complimentary Parking, In-room dining
parking lot is small but it s still free parking
counted 17-18 rooms but only 9 parking spaces
wifi, clean room, kind staff.
parking was difficult but they let us park up front because i can t get around easily.
staff very nice easy parking
Booking Options
Swimming Pool, In-room dining
staff beautiful property and spacious room the balcony the view (ocean and bay) room (+) room service also didn't disappoint- we had the orange olive oil pancakes & breakfast burrito for (-)room service in early hours like 6 am fir our early flight no coffee available fir early (-) room service was super pricey (-) they barely answer the phone for room service , although the first night they didn t answer at all (-) kids screaming on the corridor, the suite they gave me was not the one that i actually booked, room service slow
fantastic suite, pool, beach and restaurants
staff were fantastic as is the spa - its high end and discreet
that additional charges were required for cabanas and umbrellas at the pool / beach
hotel, reatorans pool
Booking Options
Swimming Pool, Free Internet, In-room dining
etiquette, the hot water stopped working on our last 2 days and compensation was not granted, room service took a lengthy amount of time, bar area was hardly
i liked the room service too
breakfast, wifi not stable, phone didn t work, and refrigerator didn t work, misleading menus/room service, additional taxes and fees charged upon arrival not included when booked through
room service never answered the phone
coffe machine dirty yet after room service finished
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, In-room dining
need to provide room service and better mattresses.
room service, had no channel guide for tv on room, bathrooms had no fan, beach chairs were not free
no room service options - pool area very cramped
room service came early in the morning when we were still in the room
no room service
Booking Options
Swimming Pool, Free Breakfast Buffet, In-room dining
room service was super slow i had to ask multiple times to get what i wanted
room service terrible, asked twice for tea bags never arrived.
room service was a bit of an issue as we couldn't get someone to answer the phone for almost an
exceptionally polite, made sure we were very comfortable, and worked around our schedules for room service
needed was on site, room service, restaurant, bar, beach chairs, and towels
Booking Options
Free Internet, In-room dining
stains in carpet and no room service due to covid
no room service for first two days inspite of requests,bathroom door does not close
room service only after four
rooms are pretty small and room service only came in to bring new towels and didn't do a clean up in the room when they came
daily room service
Booking Options
Swimming Pool, In-room dining
we waited for 3hrs for room service and come to find out there is no room service
hotel staff specially the room service and house keeping were very casual and it used to take ages for any required
no room service or restaurant in side hotel
no room service options
only let down was we didn t get room service once
Booking Options
Swimming Pool, Free Breakfast Buffet, In-room dining
was no menu for room service and the wine in the mini bar had settled, which was really gross
one minor issue was the quality of the food from the room service
was no tea or coffee in the rooms, and room service took 40 minutes minimum, so it was difficult to get a beverage in the morning without
room service, and pool service
size was very small for a 5 star hotel, the room service menu is tiny and extremely limited, and the front desk staff could do with more































