no room service .

never got a second set of slippers and room service was late, but did very good job getting the room / fold out ready for the night

credit card, since the payment for the stay was made and also a $ 200 blocking that covered all room service expenses

room service might need a little work

it was great both room service and the restaurant

carpet was not vacuumed daily 4) aluminum cover around sink plumbing fell off 5) had to request room service to leave soap, wash cloths, etc each & every time 6) had to wait for our vehicle

immaculate service, spectacular views, beautiful lobby and outstanding room service.

elegant, staff, lounge, room service.

i had room service only because i was ill. the prices for room service are beyond ridiculous

even had the kids come for a

(fyi- no swimming pool, no room service (+) clean and room service (-)room service was terrible

this made it easy to enter and leave and the get morning coffee and the nice breakfast

a continental breakfast it was excellent

little boutique hotel with modest breakfast,

more breakfast choices and a few gluten free options.

food and room service very over priced

location room service was excellent.

ordered room service

room service twice per day

didn't appear to be child friendly hotel. no late bar or room service.

great pool and beach chairs with full service bar/restaurant at the pool and beach

on the positive side of things: great space in the room, includes a kitchen, ocean view and a spacious bathroom

room service

room service was nice and cleaned rooms daily

finally no room service for changing bedsheets/towels etc

room service on second day no bed made no clean towels was told they only do the every two days

no room service

hotel guest relations and room service telephones were unanswered the entire stay

the housekeeping did not speak english and took a while to remove room service from room.

room service breakfast a good value. near the beach. two swimming pools.

room service

we called for room service and didn't get a answer and the food in the area wasn't good.

room service, lol

next time i need to have room service

om

great near fiu very clean pool was nice my only complaint was that when housekeeping removed used room service dishes etc it took days for f&b to collect

lack of room service no change of towels rooms not cleaned each day

service bad we didn t have air room service was bad

simply horrendous. no restaurant or room service. very old looking and smelled bad.

there s no room service available and usually there is no in-charge on

think it needs to have some cleaning supplies in case you don't have the chance to have room service

room service

the staff were so welcoming and i had complimentary room service which included champagne and macaroons, also fruit

finally a hotel that s not still claiming covid as a reason deciding to cut back on mini bar or room service or cleaning

staff was friendlier, room service was much much quicker

is very good, in room service is quick , the employees is very helpful, food is ok, they have a lot pool

the room service is wonderful and the beds are so comfortable

room service took so long had to cancel it

fast room service and good food.

no room service

no room service because of covid-19 sometimes its hard to get a staff on the phone

forget about room service, it doesn t exist

room service) i went out of my room from 9 am till 4 pm and no one came to clean

room service breakfast was excellent

room service was excellent staff at front desk very accomondating.

the room service was the best i ve had

room service was amazing

restaurant was not really working for dinners, not sure if there was room service as there was not enough information given and no information in the

they don't have a room service

she was excellent at room service

didnt like that the restaurant close at 9:45pm and they don't have room service for food or beverage,and at the beach the sunbed they remove it at 5:00

i had room service everyday, the people was nice, and the view we had was good also that fact that it was

lack of room service or restaurant kept it from being a 10

room and room service were excellent.

room service was great and the young man iverson was a polite gentleman

got plenty of rest :-) plus the room service was quick efficient and

location was great and our room service was extremely nice ud83dudc4c

room service and bar on site public parking is 3 blocks away $8 daily

we ordered room service at least once a day and was always very good

the location its very good, the room service perfect

but the front desk workers made us aware of changes prior to getting the room such as curfew, room service, house keeping etc

room service. it was quick

the room service was excellent and the rooms were kept very clean by housekeeping

no room service

great food/room service

enough on room service menu as of meals for dinner

i wish it wasnt covid so there would have been room service.

room service people should speak or atleast understand english.

room service could have been better

room service does not even change the garbage

- room service forgot to bring fresh towels whereas the used ones were taken

know the new standard for hotel room service has changed due to covid but it does take away from the hotel experience when the

room service took too long for coffee and towels

you can eat outside or order room service

room service was prompt, courteous and professional

restaurants and room service were way too expensive $40 for tea and a slice of cake .

was poor, room service offers were very limited and in general service was slow

hotel food room service could've been better

very late room service, forgotten towls, just two sun layers included even if we we were three people

room service. the bathroom we extremely tired and in need of a total refurbishment.

was good the service, the swimming pool, the food the food and the room service always really on top of it

nicely decorated, equipped with fridge and coffee machine, staff was very friendly and very good room service

there is severely limited parking

unless i stepped out the room seems like the hot water is turned off/on at a certain time gate to parking locked/opened at different

parking was included in the price. not far from the downtown by car.

cozy room, free parking at the motel, nice restaurants nearby, good connection to north beach & downtown,

enough parking space

great staff and great room service.

don`t have many complains, the only thing is that when i requested room service, they took the dirty towels but didn`t replace them with clean ones

room service

is no room service from restaurant or if you are looking to get a cutlery

no room service available, the phone wasn't connecting and even when i walked to front desk to ask to

staff beautiful property and spacious room the balcony the view (ocean and bay) room (+) room service also didn't disappoint- we had the orange olive oil pancakes & breakfast burrito for (-)room service in early hours like 6 am fir our early flight no coffee available fir early (-) room service was super pricey (-) they barely answer the phone for room service , although the first night they didn t answer at all (-) kids screaming on the corridor, the suite they gave me was not the one that i actually booked, room service slow

pool is small

the beach and pool are absolutely perfect

that additional charges were required for cabanas and umbrellas at the pool / beach

most beautiful spa ever

everything was good. room service was great .

room service for cleaning coming at 8:55 in the morning, quite early really

need to provide room service and better mattresses.

room service, had no channel guide for tv on room, bathrooms had no fan, beach chairs were not free

no room service options - pool area very cramped

room service was super slow i had to ask multiple times to get what i wanted

exceptionally polite, made sure we were very comfortable, and worked around our schedules for room service

room service terrible, asked twice for tea bags never arrived.

especially room service

staff were nice, valet parking was great, room service was excelent, everything was very clean

rooms are pretty small and room service only came in to bring new towels and didn't do a clean up in the room when they came

stains in carpet and no room service due to covid

no room service for first two days inspite of requests,bathroom door does not close

room service only after four

elevator went out and room service only cleaned room one time

the food for room service was also delicious

we waited for 3hrs for room service and come to find out there is no room service

no room service or restaurant in side hotel

only let down was we didn t get room service once

room service and house keeping are also perfect

was no menu for room service and the wine in the mini bar had settled, which was really gross

size was very small for a 5 star hotel, the room service menu is tiny and extremely limited, and the front desk staff could do with more

room cleaned at 5pm one day, room service forgetting complementary water, nobody carrying bags or saying goodbye when leaving,

some examples: sometimes there s turn-down room service; sometimes there s not

room service was very quick most times

counted 17-18 rooms but only 9 parking spaces

parking was poor with limited spaces.

staff very nice easy parking

parking was difficult but they let us park up front because i can t get around easily.

must say parking is the only things that suck only if you don't know how to parallel park or reverse

i wished room service was more frequent and some restaurants on the property were open

room service breakfast was super expensive, you get more for your money to go down and pay for the

room service was great.

the bathrooms were nice and the room service was excellent

i would like to have room service every day but

no room service or simple restaurant

room service is unacceptable- it took 4 phone calls and 4 hours to get fresh towels noise, the room

see above. also room service in the card bused boxes was a notch below

facilities are nice. room was comfortable.room service quick.

price of food for room service is higher

fantastic hotel, staff are pretty prompt, room service is on time and precise.

one example was that i wanted to order a meal and room service was not picking up the phone so i called reception

the hotel is clean, we had a room service twice a day

excellent reception and room

room service wait and for the suite we had room 233 it would have been nice to have a fridge and

called to order room service and they never answered the phone so i didnt order

room service fast and good food, little pricey

i did not want any room service cleaning my room i went to the fro t to put a note yet 3 more times did i catch the

room service and the cleaning staff were friendly

the breakfast should ve come included in the stay, and i reached out for room service and got ignored

room service is poor

even for room service, i had to call external no

very very bad housekeeping, room service, bellman, and valet

the service at the pool and the service at breakfast + room service

your pool and location was fantastic but the room given to us wasn't too nice as expected

this means no room service at any point

room service

the cat moved in but by the second day of our stay we found out that the full room service

clean, very nice staff, excellent restaurant at the hotel and room service, very good breakfast, 3 minutes walk from the beach

r which we had paid even extra