it had roaches in the room. it was at 3 in the morning too late to call room service.

did not realize that you had yo request room service daily. not much selection for breakfast.

recommend more then a one night stay, cause they won't do room service even if you asked them too

room service

room service.... breakfast good

plus the snacks and drinks available on the room(for purchase) very clean and comfortable, good room service menu (+) we did room service and it was delicious but too much food (+)room was really nice and comfortable, always kept clean by room service (-)response and no response from room service twice when needing a menu because the qr code did not connect (+) room service and food was good (+)staff, complimentary drinks, room service, proximity to airport, room with a view, (+)very good dinner and room service. (+) the hotel also offers room service as well throughout the day/night (+) the room service was very quick

kids all night

bar and restaurant were great and pricing was reasonable

more shade in the pool area add some umbrellas would be a nice touch.

at check-out i was told that the parking is complimentary from the hotel, i didn't ask for it, that's how they spoiled us

the fact room service didn't come to replace towels and sheets

of the days we stayed at the hotel asked for the cleaning room service and when we came back at night they didn t do it

and you have to do a few uturns when headed into the city, we got lost a few times, but from the room service to breakfast everything was perfect

slow room service

stayed for a couple of days and did not get any room service, no clean towels or trash removal

i wanted to order room service breakfast and pay for it but it is not available.

no restaurant. no room service.

room service. got in after 10 p.m. & restaurant was closed.

location, nice staff, hotel restaurant wasn't open but had a nearby restaurant that doubled as room

not even room service

room service and restaurant did speak with the manager we will see in january 2019 on our return

though our stay was short, everything from staff, room service, and location was comfortable and great

from valet parking to room service. everyone was very helpful and polite. great stay.

everithing room service desk service food

room service and breakfast in the room are recommended

great poolside bartender. excellent maid staff and room service staff.

very comfortable and convenient for the airport. room service food was delicious.

shower gel in the room only soap, yuk no room service menu had to have it delivered only decaff coffee pods in

room service left me on hold for 20 mins

clean room, room service very good, shuttle to airport

5 dollars for a bottle of water didn't meet my expertation when i clear ask room service was it free she said yes i could of bought a case of water for that

the free breakfast had choices and the coffee was good

front desk was very pleasant and helped us with early check in and late check out

booked for 2 adults and 2 kids, but second (sofa) bed was not made and the linen in the closet seemed to be there since

it was only for 1 night but consider this if you will stay more with grown up kids

i ordered room service drinks from the bar and it never came.

i couldn't find the room service menu so

and please don t order room service you won t get anything for hours also they have an extremely high deposit i ve

people were not wearing masks room service took 3 hours no lunch available room not so clean

room service food was take awsy style

night with the pretty lights, comfy seating and bar area staff were lovely, food was lovely for room service and breakfast

all portions

room service didn't speak english,

no water in the room. no room service earlier!

we got room service everyday

you did get fresh sheets and towels when room service was requested

no room service & no breakfast where they mentioned there is on the website

paid for 3 nights and no room service to clean the room n clean towel on the 2nd day i call from desk it was explained that

bar, no restaurant or room service

also, there were not enough toiletries and towels for a stay of 3 nights with 3 people given that room service is not done daily due to covid 19

had to request for room service on numerous occasion

the $60 daily deposit. unnecessary if you don't plan to use room service.

good, free shuttle to airport, clean and comfortable rooms, friendly staff in spanish and the room service was fast

didn t have daily room service, a minor issue for a 3-day stay; the coffee maker didn t work; no printed

this wasn't a deal breaker as i put towels on the floor and the room service, passed daily

does not have room service

food/restaurant or room service

up towels , just 2, no hand or wash towels, no room service , paid 350 a night

the rooms were always clean, and the room service was excellent.

no room service available

poor room service, not as pictured

price for the quality no room service environment

room service daily, i had dirty sheets in my room, and staff wasn t at the front desk for 30

no room service, our floor was filthy, made my feet black

no room

is horrible, ordered room service for breakfast and was not correct, bed was built up on wood, and jacuzzi tub didn't

had to call three times for a room service menu to be delivered, along with towels and tissue

ordered via room service was almost $70 a very very poor value 2 eggs, 2 sausage, 6 strips bacon, 2 slices

rooms look at least 30 years old. room service double charged some items.

called room service and they gave me attitude about why i just don t leave it open

menu available in the room)

drinks they made we're outstanding my husband and i had a wonderful time it was very relaxing and room service was

we ordered room service and when i called to have the tray removed, no one showed up

there, and it really shows - from careless valet staff who hang up on you rudely, to msg filled room service which is usually wrong, the hotel is not being run well

room service says you can't get food from champions delivered, then i ask a manager and they say no

room service was prompt, food was good

room service was slow had to call 3 times before they appeared

room service is excellent, i would recommend the delicious hamburger with sweet potato fries

room service was always accurate and fast. front desk always answered any questions we had

they have a restaurant or you can do room service

maid knocked on the door three times in the evening time, asking if i needed room service

bathroom and room wasn't clean. room service didn't clean room at times only bathroom barely.

the wifi was good and the room was comfortable

we had no wash clothes in our room and we had a used soap bar with hair on it

to find, plenty of parking

room service was only ok, but i guess it is the usual for any hotel at the same category

breakfast, room service and front desk staff were very friendly and accommodating

room service could clean more precisely

the room distribution and the breakfast

also the breakfast was very good

no restaurant, no bar and no room service

coffee and dining room closed, no room service

there were no packets of regular coffee in my room. i had to order room service for coffee.

very well located - to beaches and downtown nice crew nice gift shop good room service / food

room service was expensive - the added delivery charge and service charge on the bill

service. poor front desk and room service

room service menus in room, no bellmen, forever to find a valet to park the car

room service food was very good

room service was poor

also, we ordered room service which took a long time to arrive and when it did, the food was slightly burnt

not able to get room service if it s not breakfast or dinner hours

like the staff and room service but they didn t clean the room for 3rd day

ied calling several times), cold pool, very questionable people who smoked weed in

asked for room service to change the bed linens bc our toddler got poop on the sheets

properly, 1 towel provided for 3 people for 2 nights, no answer at front desk, housekeeping or room service

no 24 hour room service

i would love if they extended room service to 11pm weeks days for late-arriving travelers

one of the few properties in the area that serves room service until

room service was very good

200$ room service for a pizza and mozarella sticks that were cold and chewy