room service could have been better,ie sheets changed more often,we had nine nights

were bit pricey

room service terrible warm burger cold chips complained but no one interested

the lady in the spar was nice and helpful as were the bar and room service staff

food was always not quite hot enough room service not good and snacks in bar not too good

room service was daily and the towels changed

we asked about the bar that is advertised as one of their facilities, only to be told there was no bar in the hotel

it's near bar and in spain, it was sometimes loud

no bar in the hotel. not a problem really as there are several along the road.

excellent wifi

room service the smell of chemicals was very strong, we had to open windows to get fresh air

there was room service as well

lovely pool, clean room, good room service, good restaurant and bar and friendly staff.

also, there are limited options for vegetarians in the restaurant and for room service

so close to the beach. clean and comfy! daily room service

at reception and they said they couldn't provide and go to restaurant who advised they didn't do room

food was not very good. very basic room service meniu.

room service menu was limited as well

really great restaurant el matador, good breakfasts and room service

room service staff were friendly and also the receptionist who checked me in

not many options for food in the evening. although the room service menu was very good.

room service and breakfast and nice view and good location close to beach

were disappointed with vegetarian pizza we ordered for room service, it resembled a pre-packaged item from the supermarket and didn't meet our hungry

hotel was very nice - the room service was excellent, and the people at reception were very friendly and helpful

friendly staff, very good room service

one staff was not very friendly..room service was done at 5pm

staff very off hand no room service very basic set up ok for 1night stay

comfy bed, room service and nice smoothies at the bar

free wifi

disappointed that the swimming pool was nit open as it said on booking

beds very comfortable, daily room service is provided, everything replenished

the room service works well as well

the room: the bed was really bad; one time, the room service staff took all our towels and didn't put new ones in

the room service could have been a little better

reception services, food menu and quality, room service.

location perfect for where we needed to be. fair priced room service menu.

subsequently the thermostat operation was explained to us after calling room service multiple times

the hotel has food and drinks and room service or mini bar are not expensive

cleaning room service pool staff s environment transport safety helping minds

no lunchtime snacks available outside only as room service

room service and cleaning excellent

the location and the room service

air conditioning working, huge bathroom, everyday room service

would have liked room service late evening coffees etc

& the fact we couldn t order room service when we arrived or eat in the restaurant as there was no availability & we had not

room was fine except room service did not restocked the lotions for two consecutive days

the room service and online food menus are not accurate and suggest a much greater selection that what

room service was top notch

throughout the hotel, room service, replaced some complimentary toiletries but not all everyday

seeing alicante everything is walking distance vending machines on site lovely and helpful staff room service great shower

everything is available next to us bed is comfortable very clean, daily room service very nice smiling staff that made comfortable to chat and ask about the city and

was in a room out of reach of the wifi signal

some difficulty connecting to wifi in room, but was later resolved.

easy to book in and out, wifi good

wifi wasn t great, didn t work at all which is really inconvenient if you need to work or a

a 4 star hotel we were surprised at the lack of facilities, no bar, no room service, no restaurant, no onsite parking, no iron in the room, the lobby doubles up as the

knowledgeable staff cleanliness walking distance to beach shops and restaurants room

however the hotel was kept clean and tidy with room service everyday

not very helpful reception. doesnt have a room service 24 hours. no bar

clean basic rooms, excellent breakfast, staff friendly and room service great too

other positives: room service, gym, sauna and the reception area seating is fab

room service was not available , the gym and sauna were also closed during our stay

room service was slow

ich was quite unusual) but your so close

the elevators took unbelievably long. room service only available on week days

super clean and it has so much to offer - parking, nice coffee shop, co-working area, swimming pool

ile small and not many) was in a sun trap, making for a great experience

co-working space, great wifi, cafe, well equipped room

i would rate 10 if the wifi in the room worked fine

location - close to tram, train, bus station,brilliant breakfast, friendly staff, gym on site( small but still something), good size smart tv, good size breakfast , room perfect (+)well stocked bedroom, clean and good breakfast. has a small gym also (+) super facilities (cafe, free lockers, gym) extremely helpful staff (+) i wish i had longer there as they had a pool and gym that i didn't have time to see or use (+) gym down the road (+) had heated swimming pool and gym also did buffet breakfast fantastic (+) good facilities, cafe, restaurant, gym, sun terrace and outside jacuzzi (+) also gym room is a nice (+) gym - a small room, but has some of the essentials (+) there is even a small (albeit very basic) gym

location, friendly&helpful staff, great room service and amazing views from the

free wifi connection was not very fast nor very reliable and that has been a bit of a problem in some

the hotel is great value for money, including the location and views

bathroom was very little and wifi could be stronger

the room was lovely and spacious with fridge and tea/coffee facilities and aircon

room service left our room superclean

finally, i appreciated the wonderful room service and the cleanliness

breakfast fixed in same building

loved the breakfast at the cafeteria next door

always a pleasure to stay here, and because partners birthday, we were given a complimentary breakfast

very noisey at night as its above a bar restaurant and people were very drunk and shouting more than any other place i stayed in a

the outside bar had a nice feel to it and the staff were nice although really busy

the waiter was very friendly and helpful and the prices both in the restaurant and bar were very reasonable

barely any lightbulbs in the rooms worked

convenient area of the city, 5 minutes' walk to the sea and 15 minutes to the castle of santa barbara area

room service available

upstairs sky terrace was not serviced and had to order through room service or bring your own drinks

but room service was very reasonable and accessible

all information and room service is run with them

air conditioning included and wifi was very good

late check out time means you don't have to rush on

excellent pinchos bar literally next door

location, close to airport bus stop and only a short distance to main shopping and bar areas

the mini bar fridge is small but enough to keep some extra drink cold

no bar as advertised breakfast room bit small

no room service, kettle un room or anything

with overlooking view was closes in december, no food room service if you didn t feel like going out

room service, no water or minibar in room

noise from street.no room service

also, there was no room service for lunch and dinner so you definitely need to eat out

snacks tray and mini bar also available if needed

location and a spacious very clean apartment with mini bar & free coffee

wifi was quite strong (working was not a problem at all) (+) good wifi connection (+)good wifi. good location. comfortable bed.

in the accommodation the little extras made all the difference from the mini bar to choices of bedding

as bar did not open until after lunch, there was no onsite assistance until then, despite what is

my room was a bit dark. choice of food limited in restaurant, as well as room service

room service breakfast was brilliant and very tasty

also no instructions on how to contact the front desk or room service were included at time of check in

phone in our room was locked when we tried to order room service

didn't close - half an hour to get served in tapas bar because the 2 staff on were also serving room service &

room service and reception staff were excellent

stayed for one night and enjoyed great service at the reception as well as room service in the morning

room service could do a better job at keeping the room clean

is good, the reception and bar area are really unique looking

prefer tea and coffee making facilities in our room, could do with some comfy seating in the bar area breakfast , would be nice to have a dedicated member off staff to meet you on entry and

t sure what that has to do with leaving stuff outside your room

on my birthday a surprise room service delivery arrived of chocolate desserts and a bottle of chilled cava, on the house

was amazing, but the greatest thing was the staff, especially from reception, room service and breakfast buffet

no room service because of covid

i queried this with reception in case room service had forgotten to fill it and i would be charged for all

great location, great view, nice staff, reactive room service, clean, amazing spa.

room service menu and availability of items.

room service was a little slow but the staff was lovely.

spa is out of this world and a great prices ud83dudc9ewe also had a couple's massage , room service qnd loved that netflix is available , breakfast was great and in a lovely

the room service didn't include picking up the dishes once you finish diner and it's not very

friendly staff, great room service

no room service or breakfast

didn't have room service that i could see

the cleaning room service, wasn't done during the stay.

had the family suite so the kids had their own room and the staff were flexible enough to allow our three kids who are all

location, very clean hotel, room service daily, beautiful room and views of the harbour

about this hotel - lovely building in a great location, luxurious decor and we enjoyed having breakfast in the sun terrace

clean and comfortable. excellent breakfast and staff.

we had breakfast on one of the days and it was delicious, lots of options to choose from

breakfast was excellent

wifi not working in room

visitors at reception the wifi code and kettle for the room

paid for the deluxe suite - 160 per night but had no wifi access at all

the air conditioning, water pressure, and wifi were excellent

wifi was free. staff very friendly

the coffee machine didn't work well at all, the room service team came to clean it and replace it

was dissapointed that there was no room service

very comfy beds, good room service breakfast, very near the center, very clean.

the restaurant was closed and room service was not available until january 8

i treated myself to room service breakfast and that was just right

room service menu and restaurant menu require more variety and consistency in their food in

there's a very nice bar serving cocktails but we also ordered room service which was very good and arrived promptly

friendly and efficient staff, nice room, neat room service, nice bathroom, excellent cocktails, lovely rooftop pool

room service food was not of a high standard

spacious family room lots of water on arrival good quality breakfast polite staff great room

the staff made sure we had a pleasant stay :) we ordered meals from room service when we didn't want to go out

the restaurant and room service was very expensive either poor choices.

got breakfast , ordered dinner and room service everything was very good

upgraded to a suite was a very good idea. room service and the food were remarkable.

was nowhere close by to eat

very comfortable bed. restaurant was good but limited choice. room service very good and timely.

place, free parking, short driving distance to some of the nicer beaches and away from the hustle and bustle of

secure parking is a bonus

car parking is available for free

contrary to other reviews, there is wifi in the bedrooms, but no fridge

room service is not available

10) and daily room service did a great job keeping it clean

spacious apartment, clean, good air conditioning, daily room service

the bedroom and bathroom was nice and clean

ideal for children and adults alike, golf course is beautiful and one of the best my brother sampled (he tried more than 4 in the area) (+) we did not play golf so it was for accommodation only (+)clean and good location for golf (+)excellent value for money & great if you want a short break to play golf. (-)difficult to get access to book golf tee times (-)lack of transport from hotel to golf course (+) the golf is beautiful, as are both pool areas (+) and we don't even golf (+)set up, on a golf course and handy for the airport (+)apartment was first class lots of room and very clean resort staff were very helpful and golf course in great shape all in all 5

excellent room, bedding tv and free wifi

friendly staff, convenient location near the airport (arrived very late, and was travelling with kids so this was a convenient place to stay for one night)

we wandered for a bit and settled on a very simple but equally welcoming tapas bar of which there were a few, just walking distance away

staff very clean and comfortable room conveniently close to the aiport and local cafe and bar great bus service to alicante good value for

bisso bar just round the corner from pensimar was great too & lovely rose wine - 3 a glass

food

the menu of the resturant lacks more options. would be nice to have room service.

room service was not available, we has wait 45 minutes to enter the restaurant

om service menu) was excellent value for money, one meal could have satisfied both

the room service menu was not up-to-date.

lovely quiet place, this time of year! good wifi. lovely rooms. concierge was very helpful

wifi didnt work in my room, also saw a mouse running across the floor coupe of times

very spanish in character, nice building, plenty of parking, comfortable beds

kitchen was rather poorly stocked and the room fridge froze everything, probably needs replacing, a

car parking was excellent

breakfast served to us at our table was a real treat

excellent breakfast. comfortable bed. beautiful surroundings.

amazing place, pool, sea wiews), mountain wiews) they have a whatsapp number to always be reached at; breakfast

location, cleanliness, pool

breakfast very tasty, owner very nice, amazing stay thank you very

not luxury but clean and nice with a art deco bar area

rooms absolutely spotless, staff from cleaners , bar , restaurant, reception cannot help you enough durning your

bed was very comfortable, the food was good, entertainment was good, my kids loved the pool good

the food and the bar and restaurant staff

the bar prices were on a par with the local bars

meals are not offered after midnight for room service

housekeeping & room service staff should knock harder on the door before to enter the room

thank you to all the great staff, especially room service with rose

the room service food was quick and tasty

room service number didnt work so had to communicate via main

were no breakfast-buffet, you have to order breakfast at the bar next door where they don't speak english

free parking just outside the building

the day and at night was very help full we are english and they understood evry word we said the parking was good every where was clean and tidy well done

big room, lovely shower, accommodated our electric bicycles, restaurant and bar popular with locals offering excellent food at a good

room service staff were lovely, and in peak season

the food was basic for room service or menu in bar 5/6 basic options mainly spanish

more options for room service paras fritas would help!

i also asked for room service which was advertised but i was told it was unavailable so i had to order from just

en amusement park is open) it is a convenient

swimming pool mostly in the shade

pool a little small

staff, room and breakfast perfect

is placed on a calmer beach named poniente, 500m far from very alive city center swimming pool + spa very nice and warm sea, clean beach all inclusive - wide choise of very good meals really very

roof top terrace bar closed earlier in the day, which would be great if it was open to slightly later in the evening

room service food was nice and hot

the staff were all extremely helpful and very pleasant from the room service to reception and dining room

freddie who worked in the bar made our evenings very entertaining he is worth his weight in gold

restaurant food was excellent in every way bar one - it just wasn't hot enough and neither were the plates

weren't advised about the pool til the last day