the room service was very good, cleaned, bed made and fresh towels etc every day by happy staff all

clean hotel throughout,lovely friendly staff,great breakfast as stayed b&b but enjoyed a few eveni ng meals there as well

live cooking, although sometimes stuff got cold - as per usual at a hotel buffet), restaurant and bar personell friendliness

the small gym was perfect for a quick morning work out

a must stay if visiting benidorm

outside pool terrace was also very nice ,plenty of space and multiple

was a good choice for breakfast and dinner

pool bar not opening until 12 o clock

having to pay 30 euros to use the indoor pool

we arrived we were put in a dog friendly room at the side off the pool bar with a big metal gate outside the balcony doors

no noisy bar in the area allowing a more restful

the location was fantastic, the staff were very helpful, the breakfast was very good.

to go to the bar ,to collect and order your drinks, including bottles of wine, before lunch and dinner

adults only, excellent location, food quality and choices were very good

excellent breakfast buffet

very clean, excellent staff, breakfast very good. would stay again

breakfast has so much choice with omelettes, poached eggs and pancakes, cooked to order, while you

great location and staff very friendly. breakfast was very good also.

had to checkout early

full english breakfast virtually cooked to order !!excellent,

no room service options

the reception staff were kind and the room service was absolutely incredible

no room service

enjoyed the lovely singer in the restaurant at breakfast

we had the half board package and both the breakfast and evening buffets were excellent, good choice and quality

poor pool area . there are no umbrellas for shade .

centre of old town location very close to shops and beach. rooftop pool and solarium

pool area excellent sun trap

bit noisy in lobby outside bar and dining room area , mainly people waiting for dining area to open in morning and later at

the food was good and plentiful, and all the staff worked extremely hard, particularly the bar staff who at times were very busy

breakfast selection and prompt room service

food/room service menu is very basic, i thought with it being a spanish run hotel, their would be tapas,

the view on the see from the balkon ist stunning, very clean, friendly stuff, room service was very fast and friendly thank you so

the location was excellent, food was good. room service and cleaning of the room was excellent

hotel was beach front, ideal for anybody with or without kids,food great,

television was a nice bonus, wifi was very poor, beds could be more comfort but overall great

get wifi not enough sun loungers too many people from other hotels come in to use pool area food was

and beyond to ensure that we had everything we needed throughout our stay, from extra towels to pool snacks

also you need to advertise that you have wifi

the wifi reception

bathroom had plenty hot water and room service changed the towels every day

the price of vodka slush in the pool bar

pool was nice and also warm

breakfast was delicious lots of choices rooms was great the hotel is on the main strip in the heart

staff throughout hotel helpful when asking for information not a problem language spoken readily, bar staff take pride serving bloddy marys, try

it was an absolute amazing hotel. couldn't fault the room service or food. totally fabulous

location; nice breakfast included

everything staff all ways happy room was great with a sea view great breakfast

the breakfast was always cold , the staff need to speak more english

wifi a little slow- but usable.

good choice of food at breakfast. staff were friendly. great location for the beach and shops.

spanish kids

the bar staff were fantastic and a great laugh

no adult pool on terrace.

location was fantastic. staff very friendly, all bar staff brilliant

this hotel we stayed here for a few hours as our hotel didn t have late check out and i wish i stayed here

wifi and really small bathroom

dawn couldn't do enough for us nothing was a problem with dawn ud83dude04antoine and clara in the bar were just so obliging i think i have clara's name wrong she is the other bar lady fab staff

in the heart of a busy area with lots to do and the beach just minutes down the road, lots of bars and shops and plenty of tapas bars in every direction

room with everything you need, hairdryer, kettle, fridge, safe, iron and board, free wifi, air con and heating, tea and coffee in room

they have a kettle, fridge and room service

they even had room service

have liked to have been able to make myself a tea or a coffee, but not a major problem as room service was available

weren't informed of this prior to our arrival) the wifi didn't work during our entire stay of 3 nights

the free wifi and free

the room was clean, the beds were comfortable, and room service came in every day

indoor pool was very handy for the kids

aitana was great at entertaining the kids

what a lovely place. rooms clean, nice rooftop pool, brilliant food every day, friendly staff.

food was lovely , rooms cleaned every day , pool was closed off so was easy to keep a eye on the kids , close to

loved our room and the pool and rooftop bar! nothing was too much trouble for the staff

modern luxurious fab staff great pool and sjy bsr lovely archers bar cannot find a singke negstive excellent, best hotel we have

bedrooms went with a mate 2 double beds large balcony excellent shower and bathroom the roof top bar with the swimming pool and jacuzzi was fantastic plus a bucket of beer was only 12 euro what

staff excellent food tasting ud83dude0b swimming pool and jacuzzi on rooftop

a/c didn t work, no hot water, wifi didn t work and a smell in the room that was not of cleanliness

hotel staff friendly and helpful room service excellent with towel and bed changes interior of hotel

great pool area to chill around.

always plenty of sunbeds and space around the pool area

breakfast was excellent

breakfast very good,dinner very good,staff where very nice,location of the hotel very good

channels lots of toiletries amazing jacuzzi bath the views over the sea were amazing i had room service with sandwiches and pastries omg the pastries were to die for plenty in the mini bar

we ordered room service and honestly

everything from breakfast to daily room service was excellent

breakfast a little slow with service

,the only down fall was no bottle water in room unless you paid for some ,abit pricy on min bar fridge in room if you did want

pool rooftop amazing. rooms the same a/c food half decent

breakfast had lots of choice and prices in the bar very reasonable staff so friendly

roof swimming pool was not covered /heated

close to the beach, clean and tidy rooms, breakfast was good too. excellent value for money

our stay, nice little rooftop pool, great price, rooms were comfy and clean

had telephone if you wanted room service

staff in the bar were brilliant

windows are dangerous for family with kids

didn t have breakfast but did use the bar

will not recommend to stay with kids

room service items like toilet roll and soap not replenished

we needed water so thought we would order some to the room, it doesnt state that its 5 euro for room service on the menu, which is also outdated

area nice reception space accessible disabled rooms connecting rooms 3 elevators stair access room service is great pool drinks

good room service

not have a surcharge for room service and dinner options would maybe work better as a set menu instead of a small buffet

rooms very comfortable (bed and pillows) swimming pool and area around pool excellent and clean

all staff at bar and restaurant were exceptional

the staff were all extremely helpful and very pleasant from the room service to reception and dining room

room service food was nice and hot

pool was nice for kids

freddie who worked in the bar made our evenings very entertaining he is worth his weight in gold

rhe room was clean and comfortable, breakfast was good and staff were very friendly

we immediately looked for the rooftop bar and were not disappointed

the rooftop bar area was so nice, with amazing views

wifi kept cutting out

pool too cold this time of year, would have been nice to be able to use spa pool facilities without extra cost, even if only for one session

we had booked a pool view room just to keep the price down, only there for 3 days, but was upgraded to sea view

breakfast was great, so much to choose from

selection for breakfast

great food at breakfast

big pool and plenty of sunbeds

the breakfast was outstanding, there was so much choice

the breakfast and dinner were of good quality

the bar is excellent

cleanliness and bar area. good entertainment every evening

swimming pool

not fault this hotel, food choices great, staff friendly but not loud, very comfortable lounge & bar,

hotel had one main restaurant. room service menu was fairly limited.

room service was not that good and the buffet was so so for lunch and dinner

room service food too salty.

rooms cleaned every day excellent room service

reception staff very good. room service good. parking facilities goodwe

thought it was slightly overpriced busy round the pool but that's because it not very big

location nice size pool good facilities would not hesitate coming back to this hotel next

acsessable to the pool easy and safe

pool area and rooms were kept very clean great showers and well appointed

a drink at the bar and not being able to take to the restaurant, this was annoying and odd

luvly small pool great sunbathing area staff

the bar closed at 9pm but there are plenty more nearby.

superb as usual fall asleep to the sound of the sea. best wave edge bar in town

loved the scenery, service, outdoor bar area, and many more things

would be nice if bar had been open in the evening but april may be too early in the season

excellent location with fantastic view +10. great price. nice food. room service every day.

options not to have room service each day

wifi worked very well

the wifi was very good i was on the second floor. lovely view

couldn t connect to wifi

food choice was excellent room service (change of sheets etc) 5

in this day and age to charge for wifi in hotels is a little stingy!

kids club do not work here in the winter

the general areas around the hotel are in good order,the lounge area is huge and a well-stocked bar at the end kept busy during our stay

ew outdoor bar )

enjoyed the room service

hotel didn t have this although you could use the restaurant or bar to order one if needed, or room service

the hotel lobby and communal areas are dated. no room service, slow lifts

a little bit out of town and no room service

hilly and quite far from closest shop/restaurants would have been fine for adults only but we had kids with us so had to get taxis a

room service, just a vending machine, had to pay for spa facilities,expected a little more from a 4

room service would have been an added bonus .

room service first class

staff brilliant, nothing was to much trouble for them, evening entertainment was enjoyable and bar staff and waiters/

spa is on a different level to the pools so you either have to change or walk around wet if moving

of ants in the room, kept getting bit every time i was in the room, room service took absolutely ages

no staff when calling reception or room service

the room service food was nice but cold

i also asked for room service which was advertised but i was told it was unavailable so i had to order from just

room service is very poor and frustrating and worsened by the fact they don't speak or understand