the day and at night was very help full we are english and they understood evry word we said the parking was good every where was clean and tidy well done

were no breakfast-buffet, you have to order breakfast at the bar next door where they don't speak english

free parking just outside the building

big room, lovely shower, accommodated our electric bicycles, restaurant and bar popular with locals offering excellent food at a good

lovely quiet place, this time of year! good wifi. lovely rooms. concierge was very helpful

very spanish in character, nice building, plenty of parking, comfortable beds

kitchen was rather poorly stocked and the room fridge froze everything, probably needs replacing, a

very charming place with nice reception and kitchen...

easy free parking, lovely property

the owners were very generous; our luggage didn t make the trip so they did 3 days laundry for no charge and kept a lookout for the delivery of the luggage

central, great value, clean and a bar restaurant below.

the pool area it was amazing with the mountains in the background clean crystal blue water and really

wifi not working in room very rusty and chipped bath bathroom in need of refurbishment air

were friendly, the bar manager was great

great sauna & gym

beautiful gardens and pool

in the pine forest -beautiful swimming pool-lovely home cooked meal- gorgeous building well-restored- lovely outdoor balcony from

very good parking

so much a dislike as a suggestion - as the hotel does not have pool service it would be nice to have a mini-fridge in the room

place to relax and unwind and with a lovely pool

nice swimming pool and area for kids

good room service - daily if required

free wifi

was poor for 11, hotel had no bar or restaurant services we arrived on a sunday evening after travelling all day & couldn't even

the bar and restaurant not opening until 8:30 in the evening.

bar and restaurant only open at 8pm

we had a late check out and all staff were so helpful

restaurant and bar had huge selection of food and tapas

wifi was incredibly patchy and at times non existent, the shower was broken and sprayed water

good wifi

breakfast is just a coffee and croissant in the bar. wifi signal was weak.

very friendly and attentive staff, good location, exquisite room service..

the food from room service wasn't very good

due to covid, the only way to get info was through the app which didn't work at all to show room service options

hotel advertises a restaurant and room service

a bar would be nice.

good breakfast

breakfast buffet great value and very wide selection of foods

very nice and friendly, size of the room very comfortable, the air condition worked perfect, the breakfast was really good and the location close to everything walking distance

very good breakfast. very kind staff and recepcion.

am a little surprised that this hotel dis not have a higher star rating as it has a gym, pool, lifts, restaurant, bar, disco, but it doesnt

great set dinner menu for just 9 and very fast wifi.

good wifi

the wifi is good for working and they have a nice little desk in the rooms

quiet at night, beautiful view from my room, good wifi, comfortable bed, central location, moderate price

liked the bar which was also breakfast room frequented by local people evening and morning

room service was not operating. was not keen on menu.

the staff were friendly and pleasant and the room service was wonderful.

very limited bar hours and room service

breakfast was ok due to it being spread across the bar and areas across the walkway we missed several things we could and would have had

no lounge or bar area

smoke smell from the bar feels a bit in all hotel.

bar has good prices and you can charge to your room

great value. bicycle storage. the bar serves great value food.

great location centre of town bar and restaurant in walking distance

found a kebab take-away and hotel happy to let us eat in the bar with a drink

room service could have been better,ie sheets changed more often,we had nine nights

food was always not quite hot enough room service not good and snacks in bar not too good

the lady in the spar was nice and helpful as were the bar and room service staff

eakfast, room service, the indoor pool use, parking)

were bit pricey

room service was daily and the towels changed

liked the free wifi service, the cleanliness and the location of the hotel, since i could easily go to the bust

excellent wifi

wifi was very bad, the connection was very poor

we asked about the bar that is advertised as one of their facilities, only to be told there was no bar in the hotel

comfy bed, room service and nice smoothies at the bar

one staff was not very friendly..room service was done at 5pm

staff very off hand no room service very basic set up ok for 1night stay

the hotel also has a bar which is open until late and a comfortable communal seating area for chilling

food at the bar was delicious and very reasonably priced

i wish i had longer there as they had a pool and gym that i didn't have time to see or use

nice room, relatively quiet good breakfast and wifi quiet neighborhood, close to the city centre

had heated swimming pool and gym also did buffet breakfast fantastic

location - close to tram, train, bus station,brilliant breakfast, friendly staff, gym on site( small but still something), good size smart tv, good size breakfast , room perfect (+)well stocked bedroom, clean and good breakfast. has a small gym also (+) super facilities (cafe, free lockers, gym) extremely helpful staff (+) i wish i had longer there as they had a pool and gym that i didn't have time to see or use (+) gym down the road (+) had heated swimming pool and gym also did buffet breakfast fantastic (+) good facilities, cafe, restaurant, gym, sun terrace and outside jacuzzi (+) also gym room is a nice (+) gym - a small room, but has some of the essentials (+) there is even a small (albeit very basic) gym

wifi sometimes nir working properly, room is not really sound isolated.

no facilities like cafe, food or early morning drinks tray, no bar or sitting area

late check out time means you don't have to rush on

location, close to airport bus stop and only a short distance to main shopping and bar areas

the mini bar fridge is small but enough to keep some extra drink cold

no hot food as such, although there was a toaster and they did have a microwave behind the bar but plenty of choice

ich was quite unusual) but your so close

the elevators took unbelievably long. room service only available on week days

room service didn't show up until early afternoon, but left a message around two that they couldn't

room service was slow

room service was very good. location is very good.

not very helpful reception. doesnt have a room service 24 hours. no bar

knowledgeable staff cleanliness walking distance to beach shops and restaurants room

however the hotel was kept clean and tidy with room service everyday

a 4 star hotel we were surprised at the lack of facilities, no bar, no room service, no restaurant, no onsite parking, no iron in the room, the lobby doubles up as the

clean basic rooms, excellent breakfast, staff friendly and room service great too

room service was top notch

room service was prompt and reasonably priced - and the food

weren't any vegetarian options in the menu or even in the room service menu the vegetarian options were unavailable the kitchen staff were not so polite and

seeing alicante everything is walking distance vending machines on site lovely and helpful staff room service great shower

amazing room service and we're very grateful for the cleaning staff as each day they made the room look

andrea at reception was very helpful and room service

spacious room room service clean pool lovely

nice hotel, spotless clean, very good room service and facilities, modern and new, very spacious with nice

got breakfast , ordered dinner and room service everything was very good

upgraded to a suite was a very good idea. room service and the food were remarkable.

the outside bar had a nice feel to it and the staff were nice although really busy

convenient area of the city, 5 minutes' walk to the sea and 15 minutes to the castle of santa barbara area

the waiter was very friendly and helpful and the prices both in the restaurant and bar were very reasonable

barely any lightbulbs in the rooms worked

very noisey at night as its above a bar restaurant and people were very drunk and shouting more than any other place i stayed in a

location, friendly&helpful staff, great room service and amazing views from the

suite), everything was very clean and all amenities were present

the hotel is great value for money, including the location and views

ffee/tea making, fridge, wifi,

really nice rooftop bar with an interesting view

parking was a bit tight. the room service was marginal and we couldn t get ice.

we had room service one evening, which was delicious and good value

i treated myself to room service breakfast and that was just right

very comfy beds, good room service breakfast, very near the center, very clean.

internet is a bit slow. would like to have an easy accessible menu for room service.

upstairs sky terrace was not serviced and had to order through room service or bring your own drinks

room service available

all information and room service is run with them

but room service was very reasonable and accessible

unable to connect wifi on either of our phones. not an issue.

wifi was quite strong (working was not a problem at all) (+) good wifi connection (+)good wifi. good location. comfortable bed.

snacks tray and mini bar also available if needed

location and a spacious very clean apartment with mini bar & free coffee

as bar did not open until after lunch, there was no onsite assistance until then, despite what is

the street was full of restaurants bar and is very close to the downtown

room service left our room superclean

finally, i appreciated the wonderful room service and the cleanliness

always a pleasure to stay here, and because partners birthday, we were given a complimentary breakfast

beautiful room, central location with a lovely breakfast! staff amazing. will stay again!

if you opt for breakfast its taken in the little cafe next door, which was a hidden gem

everything is available next to us bed is comfortable very clean, daily room service very nice smiling staff that made comfortable to chat and ask about the city and

the wifi was not great.

easy to book in and out, wifi good

some difficulty connecting to wifi in room, but was later resolved.

wifi wasn t great, didn t work at all which is really inconvenient if you need to work or a

air conditioning working, huge bathroom, everyday room service

the location and the room service

in the room, no fridge so storing purchased cold drinks is not possible and no mini bar, no room service to order meals to the room

& the fact we couldn t order room service when we arrived or eat in the restaurant as there was no availability & we had not

the room service are good room is always clean.

room service was not available 24 hours, as stated?

phone in our room was locked when we tried to order room service

didn't close - half an hour to get served in tapas bar because the 2 staff on were also serving room service &

room service - quality of food and missing my drink - but sorted with a smile on checking out.

room service breakfast was brilliant and very tasty

tv didn t work wifi very slow

wifi was free. staff very friendly

paid for the deluxe suite - 160 per night but had no wifi access at all

small room but nice and clean did not use wifi but we got a password if we wanted to use it we asked to keep room until 6 pm no problem

visitors at reception the wifi code and kettle for the room

no room service or breakfast

friendly staff, great room service

didn't have room service that i could see

the cleaning room service, wasn't done during the stay.

unfortunately also during early morning time, drilling, hammering etc at 9 am, woke me and my kids up

there is no room service available, so if you want a coffee etc you d normally have to go out for one

noise from street.no room service

room service everyday with new sheets and towels

no room service, kettle un room or anything

room service, no water or minibar in room

location, very clean hotel, room service daily, beautiful room and views of the harbour

clean and comfortable. excellent breakfast and staff.

breakfast was great and the staff all very friendly

the breakfast could possibly do with being slightly better organised.

nothing but if is nice weather breakfast outside with parasol

on my birthday a surprise room service delivery arrived of chocolate desserts and a bottle of chilled cava, on the house

was amazing, but the greatest thing was the staff, especially from reception, room service and breakfast buffet

for a 4 star hotel, the amenities are very limited: no gym, no room service, and not much beyond the basics

ask recipient to warm up food food for us he refused it as no staff available after 11 pm no room service in night time we have to ask for tea milk etc should be there without

the veiw from the rooms and the room service

room service could do a better job at keeping the room clean

room service and reception staff were excellent

stayed for one night and enjoyed great service at the reception as well as room service in the morning

the hotel doesn t have a bar but having said that there are plenty to choose from nearby.

there was aslo a stocked mini bar in the room and a room safe

room service menu and restaurant menu require more variety and consistency in their food in

room service food was not of a high standard

small room service menus

room service was very disappointing , the kitchen wasn t always open and i ordered a toast beef

of hotel, price of breakfast was a bit steep considering it was only continental, offerings for room service were limited, bedside lamps didn t work and no air conditioning in the room

the room service wasn t the best food wise, quite plain. but the staff were so lovely.

excellent room service

also, there are limited options for vegetarians in the restaurant and for room service

the food at the restaurant is delicious, great room service and the breakfast had a huge selection

so close to the beach. clean and comfy! daily room service

amazing day in the spa, room service and massage , perfect location and impressed with the covid safety , we will be

it was my mom's birthday on the day of arrival and they sent us champagne with the room service 5 minutes later after the check-in, as a gift

room service was a little slow but the staff was lovely.

only bar and room service was available

spa is out of this world and a great prices ud83dudc9ewe also had a couple's massage , room service qnd loved that netflix is available , breakfast was great and in a lovely