room service was daily and the towels changed

liked the free wifi service, the cleanliness and the location of the hotel, since i could easily go to the bust

it's near bar and in spain, it was sometimes loud

we asked about the bar that is advertised as one of their facilities, only to be told there was no bar in the hotel

excellent wifi

excellent room service

the restaurant and room service food was excellent

tried to order a room service but they refuse to do it because it was the rush hour of the restaurant

lovely pool, clean room, good room service, good restaurant and bar and friendly staff.

also, there are limited options for vegetarians in the restaurant and for room service

at reception and they said they couldn't provide and go to restaurant who advised they didn't do room

good buffet breakfast good room service comfy bed pleasant staff

really great restaurant el matador, good breakfasts and room service

room service menu was limited as well

food was not very good. very basic room service meniu.

friendly staff, very good room service

i wish we could have room service

not many options for food in the evening. although the room service menu was very good.

room service and breakfast and nice view and good location close to beach

were disappointed with vegetarian pizza we ordered for room service, it resembled a pre-packaged item from the supermarket and didn't meet our hungry

one staff was not very friendly..room service was done at 5pm

staff very off hand no room service very basic set up ok for 1night stay

comfy bed, room service and nice smoothies at the bar

the hotel has a parking which had sufficient spaces

staff dog friendly parking clean

hotel personal very friendly and helpful, room service excellent, clean and nice hotel very suitable for families and disabled people

the room: the bed was really bad; one time, the room service staff took all our towels and didn't put new ones in

reception services, food menu and quality, room service.

the room service works well as well

the room service could have been a little better

room service terrible warm burger cold chips complained but no one interested

the lady in the spar was nice and helpful as were the bar and room service staff

food was always not quite hot enough room service not good and snacks in bar not too good

eakfast, room service, the indoor pool use, parking)

room service excellent, food first class, kept hot, and displayed really well

location perfect for where we needed to be. fair priced room service menu.

subsequently the thermostat operation was explained to us after calling room service multiple times

the hotel has food and drinks and room service or mini bar are not expensive

cleaning room service pool staff s environment transport safety helping minds

no lunchtime snacks available outside only as room service

room service and cleaning excellent

the location and the room service

air conditioning working, huge bathroom, everyday room service

would have liked room service late evening coffees etc

& the fact we couldn t order room service when we arrived or eat in the restaurant as there was no availability & we had not

room was fine except room service did not restocked the lotions for two consecutive days

the room service and online food menus are not accurate and suggest a much greater selection that what

room service was top notch

throughout the hotel, room service, replaced some complimentary toiletries but not all everyday

seeing alicante everything is walking distance vending machines on site lovely and helpful staff room service great shower

everything is available next to us bed is comfortable very clean, daily room service very nice smiling staff that made comfortable to chat and ask about the city and

was in a room out of reach of the wifi signal

some difficulty connecting to wifi in room, but was later resolved.

easy to book in and out, wifi good

wifi wasn t great, didn t work at all which is really inconvenient if you need to work or a

location, friendly&helpful staff, great room service and amazing views from the

only that the roof bar was not open, although we could have taken our own refreshments up there

got a room with the spa bathroom room as it was one of the last rooms available: the functionality of the 'spa'

wifi signal was non existent in our room

except wifi everything else was great :) excellent location!!

a 4 star hotel we were surprised at the lack of facilities, no bar, no room service, no restaurant, no onsite parking, no iron in the room, the lobby doubles up as the

however the hotel was kept clean and tidy with room service everyday

clean basic rooms, excellent breakfast, staff friendly and room service great too

not very helpful reception. doesnt have a room service 24 hours. no bar

knowledgeable staff cleanliness walking distance to beach shops and restaurants room

finally, i appreciated the wonderful room service and the cleanliness

room service left our room superclean

early check in was available

loved the breakfast at the cafeteria next door

bakery & co across the street excellent for breakfast

room service was very good. location is very good.

room service was slow

was no room service at the weekend and the bar and coffee barrister was closed

clean room, daily room service

room service was not available , the gym and sauna were also closed during our stay

but room service was very reasonable and accessible

upstairs sky terrace was not serviced and had to order through room service or bring your own drinks

room service available

all information and room service is run with them

an oddity in my room

room service, no water or minibar in room

noise from street.no room service

there is no room service available, so if you want a coffee etc you d normally have to go out for one

room service everyday with new sheets and towels

also, there was no room service for lunch and dinner so you definitely need to eat out

very noisey at night as its above a bar restaurant and people were very drunk and shouting more than any other place i stayed in a

the outside bar had a nice feel to it and the staff were nice although really busy

barely any lightbulbs in the rooms worked

convenient area of the city, 5 minutes' walk to the sea and 15 minutes to the castle of santa barbara area

the waiter was very friendly and helpful and the prices both in the restaurant and bar were very reasonable

snacks tray and mini bar also available if needed

in the accommodation the little extras made all the difference from the mini bar to choices of bedding

as bar did not open until after lunch, there was no onsite assistance until then, despite what is

wifi was quite strong (working was not a problem at all) (+) good wifi connection (+)good wifi. good location. comfortable bed.

the street was full of restaurants bar and is very close to the downtown

phone in our room was locked when we tried to order room service

room service was not available 24 hours, as stated?

roof top pool and bar, room service and fondillon related restaurant

my room was a bit dark. choice of food limited in restaurant, as well as room service

room service - quality of food and missing my drink - but sorted with a smile on checking out.

stayed for one night and enjoyed great service at the reception as well as room service in the morning

room service could do a better job at keeping the room clean

room service and reception staff were excellent

were very friendly, they allowed us to have late check out without a fee, helped with taxis, restaurants, etc

, top location, nice clean room and bathroom , friendly staff en great service at the bar and

no hot food as such, although there was a toaster and they did have a microwave behind the bar but plenty of choice

excellent pinchos bar literally next door

no bar as advertised breakfast room bit small

late check out time means you don't have to rush on

the mini bar fridge is small but enough to keep some extra drink cold

good breakfast. very clean and good room service

the service, both at the reception and in room service, was excellent

the room service didn't include picking up the dishes once you finish diner and it's not very

amazing day in the spa, room service and massage , perfect location and impressed with the covid safety , we will be

spa is out of this world and a great prices ud83dudc9ewe also had a couple's massage , room service qnd loved that netflix is available , breakfast was great and in a lovely

the pool was closed

pool was closed for most of our stay

was notified that the swimming pool was via the app but not the terrace

wifi sometimes nir working properly, room is not really sound isolated.

the wifi is stabil and strong

on my birthday a surprise room service delivery arrived of chocolate desserts and a bottle of chilled cava, on the house

was amazing, but the greatest thing was the staff, especially from reception, room service and breakfast buffet

the veiw from the rooms and the room service

no room service because of covid

t sure what that has to do with leaving stuff outside your room

friendly staff, great room service

no room service or breakfast

didn't have room service that i could see

the cleaning room service, wasn't done during the stay.

had the family suite so the kids had their own room and the staff were flexible enough to allow our three kids who are all

location, very clean hotel, room service daily, beautiful room and views of the harbour

about this hotel - lovely building in a great location, luxurious decor and we enjoyed having breakfast in the sun terrace

clean and comfortable. excellent breakfast and staff.

we had breakfast on one of the days and it was delicious, lots of options to choose from

breakfast was excellent

wifi not working in room

visitors at reception the wifi code and kettle for the room

paid for the deluxe suite - 160 per night but had no wifi access at all

the air conditioning, water pressure, and wifi were excellent

wifi was free. staff very friendly

the coffee machine didn't work well at all, the room service team came to clean it and replace it

was dissapointed that there was no room service

very comfy beds, good room service breakfast, very near the center, very clean.

the restaurant was closed and room service was not available until january 8

i treated myself to room service breakfast and that was just right

room service menu and restaurant menu require more variety and consistency in their food in

there's a very nice bar serving cocktails but we also ordered room service which was very good and arrived promptly

friendly and efficient staff, nice room, neat room service, nice bathroom, excellent cocktails, lovely rooftop pool

room service food was not of a high standard

spacious family room lots of water on arrival good quality breakfast polite staff great room

the staff made sure we had a pleasant stay :) we ordered meals from room service when we didn't want to go out

the restaurant and room service was very expensive either poor choices.

got breakfast , ordered dinner and room service everything was very good

upgraded to a suite was a very good idea. room service and the food were remarkable.

was nowhere close by to eat

very comfortable bed. restaurant was good but limited choice. room service very good and timely.

place, free parking, short driving distance to some of the nicer beaches and away from the hustle and bustle of

secure parking is a bonus

car parking is available for free

contrary to other reviews, there is wifi in the bedrooms, but no fridge

room service is not available

10) and daily room service did a great job keeping it clean

spacious apartment, clean, good air conditioning, daily room service

the bedroom and bathroom was nice and clean

ideal for children and adults alike, golf course is beautiful and one of the best my brother sampled (he tried more than 4 in the area) (+) we did not play golf so it was for accommodation only (+)clean and good location for golf (+)excellent value for money & great if you want a short break to play golf. (-)difficult to get access to book golf tee times (-)lack of transport from hotel to golf course (+) the golf is beautiful, as are both pool areas (+) and we don't even golf (+)set up, on a golf course and handy for the airport (+)apartment was first class lots of room and very clean resort staff were very helpful and golf course in great shape all in all 5

excellent room, bedding tv and free wifi

friendly staff, convenient location near the airport (arrived very late, and was travelling with kids so this was a convenient place to stay for one night)

we wandered for a bit and settled on a very simple but equally welcoming tapas bar of which there were a few, just walking distance away

staff very clean and comfortable room conveniently close to the aiport and local cafe and bar great bus service to alicante good value for

bisso bar just round the corner from pensimar was great too & lovely rose wine - 3 a glass

food

the menu of the resturant lacks more options. would be nice to have room service.

room service was not available, we has wait 45 minutes to enter the restaurant

om service menu) was excellent value for money, one meal could have satisfied both

the room service menu was not up-to-date.

wifi was patchy but we weren t there to connect with the outside world!

the room was comfortable with good air conditioning and strong free wifi

only minor thing was the wifi connection wasn't very strong in the room but that didn't bother us very much

staff was so welcoming, friendly, helpful and nice, breakfast outside was amazing

breakfast had a good selection and substantial to start your day with

ivan, the manager was very friendly and helpful and romina and tati served an excellent breakfast - scrambled eggs and bacon, yogurt, cheeses, fruit, toast etc

beautiful friendly very clean, plus very good breakfast, fantastic location

staff and breakfast. because we stayed last year, we received a complimentary bottle of wine

room service was impeccable, attentive, and efficient

easy on-site parking

location pillows breakfast ample parking pool

there is on site free parking

the beds are great and the pool looked beautiful

but we used room service for dinner, so i can't comment on the restaurant itself

room service was good

room smells of drainage, and no tea coffee facility in the room or a least room service so that you can order a coffee before the breakfast room opens

gym is tiny, you have to pay to use the jacuzzi, no room service

loved room service and excellent wine by the beautiful pool

room service was excellent

the breakfast had a good range of options, and we enjoyed room service one night

room service. food was good. staff was friendly.

the staff was friendly and we also used the room service which delivered really tasty food

weak wifi.

reception and bar staff were brilliant couldn't do enough for you

the food and the bar and restaurant staff

to get a tea or coffee when bar was shut

the bar prices were on a par with the local bars

bed was very comfortable, the food was good, entertainment was good, my kids loved the pool good