reception and bar staff were brilliant couldn't do enough for you

the food and the bar and restaurant staff

facilities were great, rooms are clean, swimming pool is clean, not too busy and suitable for kids

bed was very comfortable, the food was good, entertainment was good, my kids loved the pool good

not luxury but clean and nice with a art deco bar area

we had booked a pool view room just to keep the price down, only there for 3 days, but was upgraded to sea view

pool too cold this time of year, would have been nice to be able to use spa pool facilities without

the spa no music or scented candles or cold drinks to relax with.

pool too cold this time of year, would have been nice to be able to use spa pool facilities without extra cost, even if only for one session

roof top terrace bar closed earlier in the day, which would be great if it was open to slightly later in the evening

the staff were all extremely helpful and very pleasant from the room service to reception and dining room

room service food was nice and hot

great room, comfortable bed, and great breakfast

weren't advised about the pool til the last day

the staff are always pleasant and helpful and i mean all the staff, from the desk, to bar staff and cleaning staff

rooms very comfortable (bed and pillows) swimming pool and area around pool excellent and clean

all staff at bar and restaurant were exceptional

we needed water so thought we would order some to the room, it doesnt state that its 5 euro for room service on the menu, which is also outdated

good room service

room service items like toilet roll and soap not replenished

area nice reception space accessible disabled rooms connecting rooms 3 elevators stair access room service is great pool drinks

not have a surcharge for room service and dinner options would maybe work better as a set menu instead of a small buffet

hotel is beautiful the pool on the roof is a lovely touch because you don't find many hotels in the old town with a

loungers on the roof top terrace they are all broken and dangerous to sit on as the hotel has a pool on the top of the roof which is fabulous so please please replace the sun loungers because we

massive room, good breakfast buffet style. reasonable bar prices

roof swimming pool was not covered /heated

our stay, nice little rooftop pool, great price, rooms were comfy and clean

the room service food was quick and tasty

room service number didnt work so had to communicate via main

housekeeping & room service staff should knock harder on the door before to enter the room

thank you to all the great staff, especially room service with rose

meals are not offered after midnight for room service

pool needs a good clean and updating

and the spa charges were ridiculous - 35 just to use the pool, sauna and steam room

were very friendly and helpful, food amazing, loved the juice bar at breakfast

rooftop bar:-there are sunloungers, small kids pool and a lovely sea view

very clean and the location is great. the breakfast buffet also had a very good selection.

have liked to have been able to make myself a tea or a coffee, but not a major problem as room service was available

they have a kettle, fridge and room service

they even had room service

hotel is clean, airy with good aircon excellent wifi and mini fridge

little room for single person, had everything including smart tv, free wifi

the room was clean, the beds were comfortable, and room service came in every day

excellent breakfast

plenty of food. nice pool atea

there were alot of activities for kids and families

excellent value for money, clean and bar prices very low.

free wifi,safe,air on

in the heart of a busy area with lots to do and the beach just minutes down the road, lots of bars and shops and plenty of tapas bars in every direction

this hotel we stayed here for a few hours as our hotel didn t have late check out and i wish i stayed here

friendly staff, bed, shower, sink, toilet, balcony, television, safe, air con, excellent wifi, tea and coffee making facilities towels changed daily, great location slap bang in the middle

the room was clean and i had a fridge, kettle and wifi included

channels lots of toiletries amazing jacuzzi bath the views over the sea were amazing i had room service with sandwiches and pastries omg the pastries were to die for plenty in the mini bar

everything from breakfast to daily room service was excellent

we ordered room service and honestly

inclusive breakfast superb. location, room, staff, views.....excellent. will be back for sure.

breakfast was excellent, room was very good, bed comfy.

it was an absolute amazing hotel. couldn't fault the room service or food. totally fabulous

breakfast was good lots of choice

location in the old town close to the tapas bars, restaurants and shops and sea

as well as food and drink places all around within walking distance, desert places around and bars and shops, 3 minute walk to the beach, airport shuttle organised, quiet at night, bar at the

cember) very good breakfast, better than many in uk

the bar area was cool and comfortable

centre of old town location very close to shops and beach. rooftop pool and solarium

fresh, staff helpful, big balcony, pool on the roof, over all great stay and would book

pool area on roof lovely

poor pool area . there are no umbrellas for shade .

water in the pool was freezing cold but that could be down to the global energy crisis.

clean and great pool

excellent breakfast with healthy options like soy milk,nuts,baked beans,etc

no noisy bar in the area allowing a more restful

lovely touch with one day a saxophonist playing around the pool and another day a duo singing summer tunes during cocktail-o'clock

i also asked for room service which was advertised but i was told it was unavailable so i had to order from just

room service staff were lovely, and in peak season

room , the staff , the value of money , the room service , the food , the overpriced drinks

the food was basic for room service or menu in bar 5/6 basic options mainly spanish

of ants in the room, kept getting bit every time i was in the room, room service took absolutely ages

the room service was very good, cleaned, bed made and fresh towels etc every day by happy staff all

breakfast, location

lovely hotel with great atmosphere and being adults makes the difference

adults only

position, breakfast superb and friendly efficient staff

no room service

no room service options

the reception staff were kind and the room service was absolutely incredible

e should get a raise

we had the half board package and both the breakfast and evening buffets were excellent, good choice and quality

llness room ) per person per hr ... not good

it would have been nice to buy a coffee after breakfast and before the bar opened.

good selection of breakfast foods on offer

was good , lovely lounge area and bar

we had a balcony room overlooking the pool and it was lovely to sit there when it got a bit cool in the evening

food/room service menu is very basic, i thought with it being a spanish run hotel, their would be tapas,

the location was excellent, food was good. room service and cleaning of the room was excellent

breakfast selection and prompt room service

the view on the see from the balkon ist stunning, very clean, friendly stuff, room service was very fast and friendly thank you so

overpriced mini bar / paper cups

had telephone if you wanted room service

staff were friendly, it was quiet, not too many kids, air con even tho was loud, long walk to town so got steps in to keep bit fitter

the water for showering was cool. ok for me but may have been a problem for young kids.

staff in the bar were brilliant

swimming pool & gym also a nice walk to the new or old town of

breakfast is basic but ok has a good carpark and great location reception staff brilliant and

great location. very friendly staff. great bar and pool area.

quite by the pool, for a young family we like a lot going on

great location and staff very friendly. breakfast was very good also.

great location. very friendly staff. great bar and pool area.

and beyond to ensure that we had everything we needed throughout our stay, from extra towels to pool snacks

room with vibe decoration and pool views

the wifi reception

would love tea/coffee facilities in rooms,better wifi connection

wifi wasn't great in the room

bathroom had plenty hot water and room service changed the towels every day

staff throughout hotel helpful when asking for information not a problem language spoken readily, bar staff take pride serving bloddy marys, try

we liked everything about the hotel, the staff at check-in were most helpful and efficient, the bar staff were brilliant and the room and bed were great, english tv was a bonus

breakfast is the best in town

breakfast would have been nice if open later than 10am

every thing under one roof. apart from the swimming pool ud83eudd23

theres a complimentary safe, kettle, fridge, iron/ironing board, slippers and dressing gowns and wifi

food & wifi could of been better

a/c didn t work, no hot water, wifi didn t work and a smell in the room that was not of cleanliness

about it, location, clean, big room, perfect view, perfect roof top bar with infinity pool, excellent choice for

hotel staff friendly and helpful room service excellent with towel and bed changes interior of hotel

also the chefs on both breakfast and dinner have to be commended for their presentation and professionalism at the show

breakfast finished at 10

is in good location for beach and entertainment pool area is excellent food is good ive been here several times and come back because it is a good

pool, breakfast, room, service.

excellent , food good bar waiters very good especially karim

breakfast good plenty of choice the hotel was in a great location

it would have been nice to have a sandwich bar at lunch time also with sliced bread and baggettes a suggestion for the pool area would be for

spotless and breakfast was lovely

great food at breakfast

loved the scenery, service, outdoor bar area, and many more things

bar prices are great and the pool is quiet for a late afternoon dip

nice under cover open air pool that we more or less had to ourselves

thing lovely but if you like a swimming pool i didn t see one

the pool is small but has a lovely view and sunbeds to relax on

excellent location with fantastic view +10. great price. nice food. room service every day.

options not to have room service each day

the wifi was very good i was on the second floor. lovely view

early check in, location was good and the shower was good.

couldn t connect to wifi

breakfast was of good value and availability. plenty of options and loads of space for seating.

good hotel, great location, great breakfast

excellent free wifi

not fault this hotel, food choices great, staff friendly but not loud, very comfortable lounge & bar,

breakfast could of been better

the pool is huge and the breakfast was outstanding including serrano, salmon and freshly squeezed orange juice

we liked the quiet location with a great garden and a swimming pool

quiet location, beautiful pool area

breakfast was very elegant, i was served as a queen :) people who work there helped me a lot,

breakfast very tasty, owner very nice, amazing stay thank you very much

a drink at the bar and not being able to take to the restaurant, this was annoying and odd

servigroup rialto go above and beyond to ensure all guests have a great holiday the food in the bar and restaurant are good value for money while using decent ingredients

didn't have any gluten free bar snacks for lunch.

could play better music at pool

pool area and rooms were kept very clean great showers and well appointed