room service. food was good. staff was friendly.

the breakfast had a good range of options, and we enjoyed room service one night

the staff was friendly and we also used the room service which delivered really tasty food

room service was excellent

lovely big room with great bathroom, comfy bed and mini bar (little expensive so didn't use anything (+)centre, literally, in the tapas bar and restaurant area, unesco world heritage spots, close to train and bus station (-)mini bar had no water. parking difficult (-)so long to seat us (we could see all the empty tables) that we got bored waiting and went to the bar down the street instead (+)friendly staff including reception and bar they were so friendly and helpful with any request

loved room service and excellent wine by the beautiful pool

nowhere to sit if you wanted room service, apart from the bed as there was no table or chairs for two people

no room

room smells of drainage, and no tea coffee facility in the room or a least room service so that you can order a coffee before the breakfast room opens

gym is tiny, you have to pay to use the jacuzzi, no room service

room service was impeccable, attentive, and efficient

location pillows breakfast ample parking pool

and giving us all the information we needed we will definitely visit again very safe and secure parking for

there is on site free parking

you can walk directly out onto the terrace right beside the pool & gardens, which are beautiful

the wifi was excellent

weak wifi

other than the wifi nothing.

terrible wifi

restaurant / bar car parking tea, coffee and kettle in room snack facilities at reception

my wife sent back uncooked food ordered from room service

room service closed early

food

was told there was no room service in august

advertised that the hotel offers room service, it doesn't

staff very friendly and willing to help, restaurant and bar very good especially the bar area, you can take a drink or breakfast inside or out, the garden

nice to have air conditioning and a pool too

bar staff excellent, very clean

we had breakfast the next morning in the bar area, all good

the pool area was absolutley fantastic and the kids loved it

friendly staff , good wifi

friendly staff,good wifi and excellent location for the airport and alicante town..

is one of my favourite hotels, bar none, the location is great, so perfect and close to alicante airport, alicante city and elche,

friendly staff, convenient location near the airport (arrived very late, and was travelling with kids so this was a convenient place to stay for one night)

to the airport , you can leave care safely in the road outside , near nice tapas bars , cleaner than clean , nice brekkie bar , excellent staff

10) and daily room service did a great job keeping it clean

the bedroom and bathroom was nice and clean

room service is not available

spacious apartment, clean, good air conditioning, daily room service

the gym is old, dark and dirty.

everything.. best weekend away with the kids.. they wanted to stay forever!!

easy access to beach , golf, sports , spa , lot of activities, great village specially bali

at 8pm the beach thats not so far from the resort the supermarket with variety of everything the bars abd kids programmes and playing places its just the best

bungalow is extremely beautiful and convenient for families ,comfortable beds , spa gym water park kids area arcade mini golf supermarket bicycle renting beach nearby, variety of

bungalow is extremely beautiful and convenient for families ,comfortable beds , spa gym water park kids area arcade mini golf supermarket bicycle renting beach nearby, variety of

very comfortable bed. restaurant was good but limited choice. room service very good and timely.

wifi works with no problems

liked the offerings of 24 hour tea and coffee, the wifi connection was strong everywhere in the hotel and the breakfast was so good for only 6

breakfast was exceptional, parking was consistently available, and the sea view was outstanding

have breakfast so i cant comment on that but the staff was friendly and the room had a bathtub, wifi and a proper bed for a couple and a pull out couch should you need it

upgraded to a suite was a very good idea. room service and the food were remarkable.

the restaurant and room service was very expensive either poor choices.

was nowhere close by to eat

got breakfast , ordered dinner and room service everything was very good

d the room service menu wasn t great), but that was to do with covid restrictions, and not the

spacious family room lots of water on arrival good quality breakfast polite staff great room

room service had very good salad

there's a very nice bar serving cocktails but we also ordered room service which was very good and arrived promptly

no iron in room. room service menu could be better

room service menu and restaurant menu require more variety and consistency in their food in

room service was daily and the hotel and room were immaculately

parking was a bit tight. the room service was marginal and we couldn t get ice.

also there is no dinner and room service during the weekend

good choice for room service dinner

was dissapointed that there was no room service

internet is a bit slow. would like to have an easy accessible menu for room service.

the pool was closed

super clean and it has so much to offer - parking, nice coffee shop, co-working area, swimming pool

breakfast buffet fine, good wifi,good location for local transport would use this hotel again

pool very small , room snug but that was ok

one of three elevators worked, tiny and shallow pool only open from 11am - 7pm, ac didn't work very well and doesn't work when you leave the

visitors at reception the wifi code and kettle for the room

paid for the deluxe suite - 160 per night but had no wifi access at all

tv didn t work wifi very slow

wifi was free. staff very friendly

wifi not working in room

location, very clean hotel, room service daily, beautiful room and views of the harbour

lovely location. lovely staff. lovely breakfast. room was extremely comfortable. loved it

breakfast was great and the staff all very friendly

fantastic location and friendly efficient staff plus a very nice breakfast.

the breakfast could possibly do with being slightly better organised.

the cleaning room service, wasn't done during the stay.

no room service or breakfast

friendly staff, great room service

didn't have room service that i could see

had the family suite so the kids had their own room and the staff were flexible enough to allow our three kids who are all

excellent pinchos bar literally next door

location, close to airport bus stop and only a short distance to main shopping and bar areas

no hot food as such, although there was a toaster and they did have a microwave behind the bar but plenty of choice

late check out time means you don't have to rush on

no facilities like cafe, food or early morning drinks tray, no bar or sitting area

was no room service at the weekend and the bar and coffee barrister was closed

room service was slow

ich was quite unusual) but your so close

the elevators took unbelievably long. room service only available on week days

room service didn't show up until early afternoon, but left a message around two that they couldn't

t sure what that has to do with leaving stuff outside your room

was amazing, but the greatest thing was the staff, especially from reception, room service and breakfast buffet

i queried this with reception in case room service had forgotten to fill it and i would be charged for all

for a 4 star hotel, the amenities are very limited: no gym, no room service, and not much beyond the basics

ask recipient to warm up food food for us he refused it as no staff available after 11 pm no room service in night time we have to ask for tea milk etc should be there without

clean basic rooms, excellent breakfast, staff friendly and room service great too

however the hotel was kept clean and tidy with room service everyday

a 4 star hotel we were surprised at the lack of facilities, no bar, no room service, no restaurant, no onsite parking, no iron in the room, the lobby doubles up as the

knowledgeable staff cleanliness walking distance to beach shops and restaurants room

not very helpful reception. doesnt have a room service 24 hours. no bar

barely any lightbulbs in the rooms worked

very noisey at night as its above a bar restaurant and people were very drunk and shouting more than any other place i stayed in a

convenient area of the city, 5 minutes' walk to the sea and 15 minutes to the castle of santa barbara area

the waiter was very friendly and helpful and the prices both in the restaurant and bar were very reasonable

the outside bar had a nice feel to it and the staff were nice although really busy

wifi was quite strong (working was not a problem at all) (+) good wifi connection (+)good wifi. good location. comfortable bed.

in the accommodation the little extras made all the difference from the mini bar to choices of bedding

location and a spacious very clean apartment with mini bar & free coffee

as bar did not open until after lunch, there was no onsite assistance until then, despite what is

snacks tray and mini bar also available if needed

room service was not available 24 hours, as stated?

room service breakfast was brilliant and very tasty

room service - quality of food and missing my drink - but sorted with a smile on checking out.

roof top pool and bar, room service and fondillon related restaurant

my room was a bit dark. choice of food limited in restaurant, as well as room service

stayed for one night and enjoyed great service at the reception as well as room service in the morning

room service and reception staff were excellent

room service could do a better job at keeping the room clean

were very friendly, they allowed us to have late check out without a fee, helped with taxis, restaurants, etc

, top location, nice clean room and bathroom , friendly staff en great service at the bar and

room service available

upstairs sky terrace was not serviced and had to order through room service or bring your own drinks

but room service was very reasonable and accessible

all information and room service is run with them

an oddity in my room

room service left our room superclean

finally, i appreciated the wonderful room service and the cleanliness

loved the breakfast at the cafeteria next door

if breakfast at the madhouse is included in your booking - leave plenty of time

early check in was available

there is no room service available, so if you want a coffee etc you d normally have to go out for one

with overlooking view was closes in december, no food room service if you didn t feel like going out

room service everyday with new sheets and towels

no room service, kettle un room or anything

room service, no water or minibar in room

location, friendly&helpful staff, great room service and amazing views from the

bed comfy and loved the spa bath

got a room with the spa bathroom room as it was one of the last rooms available: the functionality of the 'spa'

superior room had a well equipped bathroom with spa shower and spa bath

e rooftop bar is amazing) but the friendly team really were what made the stay

the room service didn't include picking up the dishes once you finish diner and it's not very

amazing day in the spa, room service and massage , perfect location and impressed with the covid safety , we will be

room service menu and availability of items.

the service, both at the reception and in room service, was excellent

it was my mom's birthday on the day of arrival and they sent us champagne with the room service 5 minutes later after the check-in, as a gift

everything is available next to us bed is comfortable very clean, daily room service very nice smiling staff that made comfortable to chat and ask about the city and

wifi low

comfortable bed and perfect wifi

was in a room out of reach of the wifi signal

there s a dedicated work area with free water and coffee and stable wifi, which is perfect for remote workers

clean and modern with lift. good shower and bed was comfortable. staff very helpful. wifi works

facility's breakfast 5 for slice toast and glass orange juice no where to sit outside to smoke bar not open front door always

there was certainly no meals . access was good , the room was clean and the wifi was good .

we chose to eat breakfast at a super spanish bar a ten minute walk away and in the evenings we ate at two excellent restaurants in the town